Diakonie Ruhr-Hellweg e. V.

What Diakonie Ruhr-Hellweg e. V. does

Diakonie Ruhr-Hellweg e. V. is a registered Protestant social welfare association (eingetragener Verein) headquartered at Clemens-August-Straße 10 in Arnsberg, North Rhine-Westphalia, Germany. It operates as a regional affiliate of Diakonie, the second-largest welfare organization in Germany after Caritas. The organization employs over 1,000 staff across 59 locations in the Ruhr-Hellweg region, delivering a horizontally integrated portfolio of social services that spans the full lifecycle: childcare and education (Kita Luna, Paradies-Kindergarten, Marie-Haverkamp-Haus for mothers and children, school social work), counseling (addiction, refugee, debt, disability, hearing-impaired, pregnancy, and guardianship), emergency assistance (women's shelter, outreach social work, TelefonSeelsorge), ambulatory nursing care (Diakoniestation, meals on wheels, NettWerker household services), social retail (Kaufnett second-hand stores across seven locations), travel and recreation (Spiekeroog island, Matthias-Claudius-Haus, senior and children's vacation programs), and training/employment integration including an in-house Fachschule für Pflegeberufe nursing school.

The business model is a non-profit hybrid funded through social insurance reimbursements (Pflegeversicherung), church allocations, government contracts (municipal and state-level), private donations via the Diakonie Ruhr-Hellweg Stiftung foundation, and retail revenue from Kaufnett second-hand stores. Services are largely provided free or subsidized, with no disclosed pricing model. The organization operates through a holding-like structure of wholly-owned gGmbH subsidiaries (Spiekeroog leisure center, Ferien- und Tagungsstätten, Kaufnett, Service und Pflege) plus affiliated associations (Verein Selbsthilfe, Evangelischer Versorgungshaus-Verein für Westfalen). Christian Korte serves as sole Vorstand (executive director) and Geschäftsführer of key subsidiaries. The technology stack is limited to standard website CMS, Google Analytics, social media plugins, Google Maps, and the Eye-Able accessibility tool, with no proprietary AI or data platform.

Name

Diakonie Ruhr-Hellweg e. V.

Legal name

Diakonie Ruhr-Hellweg e. V.

Website

https://diakonie-ruhr-hellweg.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Diakonie Ruhr-Hellweg e. V. is a Protestant social welfare association in North Rhine-Westphalia, Germany, employing over 1,000 staff across 59 locations to deliver childcare, counseling, ambulatory nursing, social retail, and employment-integration services to regional beneficiaries across the full lifecycle.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Social welfare services
• Elderly nursing care
• Childcare education
• Social counseling
• Secondhand retail

Headquarters

HQ city

Arnsberg

HQ country

Germany

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Church Funding and Social Insurance Payments: Church-funded social welfare organization receiving ongoing funding from church sources (Diakonie is the Protestant welfare organization). Revenue comes from church funding, social insurance payments (for care services), government contracts, and donations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Diakonie Ruhr-Hellweg e. V. is a Protestant welfare association delivering a comprehensive portfolio of social services across the Ruhr-Hellweg region of North Rhine-Westphalia, Germany. Its offerings span childcare and education (kindergartens, mother-child facilities, school social work), counseling and crisis intervention (disability, debt, refugee, addiction, women's shelter), ambulatory nursing and household services for seniors, social retail through Kaufnett secondhand stores, and group travel and vacation programs for children and seniors.

Product overview

Diakonie Ruhr-Hellweg e. V. is a Protestant welfare organization offering a comprehensive portfolio of social services across the Ruhr-Hellweg region. The organization operates as a multi-service provider with distinct service lines: (1) Education & Upbringing (Bildung & Erziehung) including kindergartens like Kita Luna and Kita & Familienzentrum Sonnenborg, the Marie-Haverkamp-Haus for mother-child care, and school social work; (2) Counseling & Support (Beratung & Begleitung) covering disability, refugee, addiction, and crisis counseling; (3) Emergency Assistance (Hilfe in Not) with women's shelters and outreach services; (4) Social Retail through Kaufnett secondhand stores across 7+ locations; (5) Travel & Recreation including senior vacation programs, children's holiday care, and group trips to Spiekeroog and Matthias-Claudius-Haus; (6) Service & Care including Diakoniestation (nursing), NettWerker (household assistance), and meals on wheels; (7) Training & Work including a nursing school and integration services. The foundation (Diakonie Ruhr-Hellweg Stiftung) supports these activities through charitable donations and endowments.

Differentiator

Problem solved

Functional benefit

Brands

• Kaufnett: Secondhand retail Kaufhäuser (social commerce stores) operated by Diakonie Ruhr-Hellweg in Unna, Holzwickede, Kamen, Werne, Hamm, Fröndenberg, and Arnsberg, offering affordable used furniture, clothing, and household goods.
• Diakoniestation
• NettWerker
• Diakonie Ruhr-Hellweg Stiftung

Quantifiable outcome

• Diakoniestation achieved Bestnote 1.1 from Medical Service (MD) inspection, better than average NRW nursing services

Segments7 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Matthias-Claudius-Haus EversbergcoreStrategic or Co-development PartnerFreizeitzentrum (leisure center) operated by Diakonie Ruhr-Hellweg in the Arnsberger Wald (Sauerland region), offering group travel and vacation services
• Kaufnett Secondhand KaufhäusercoreStrategic or Co-development PartnerSocial second-hand shops providing affordable goods to people with limited budgets while offering employment to long-term unemployed, disabled, and migrants
• DiakoniestationcoreStrategic or Co-development PartnerAmbulatory nursing service providing home nursing care, household assistance, and meals on wheels in Soest, Werl, Welver and surroundings
• Diakonie Ruhr-Hellweg StiftungcoreStrategic or Co-development PartnerFoundation supporting the organization's work by receiving endowments and donations to fund social projects in the Ruhr-Hellweg region
• Diakonie Freizeitzentrum Spiekeroog gGmbHcoreStrategic or Co-development PartnerSubsidiary operating vacation facilities on Spiekeroog island - guest and group house as well as 'Haus am Meer' for island vacations
• Ferien- und Tagungsstätten gGmbH der DiakoniecoreStrategic or Co-development PartnerSubsidiary operating vacation and conference facilities in Meschede area
• Service und Pflege gGmbH der DiakoniecoreStrategic or Co-development PartnerSubsidiary providing care and nursing services
• Fachhochschule der DiakoniecoreStrategic or Co-development PartnerUniversity of Applied Sciences for Diakonie, providing academic programs in social work and healthcare
• Evangelischer Versorgungshaus-Verein für Westfalen e.V.coreStrategic or Co-development PartnerAssociated organization operating Marie-Haverkamp-Haus (mother and child facility), Paradies-Kindergarten, and Kita & Familienzentrum Sonnenborg in Soest
• Verein Selbsthilfe e.V.minorStrategic or Co-development PartnerSelf-help association in Unna affiliated with Diakonie Ruhr-Hellweg

Scale indicators2 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Arbeiter-Samariter-Bund (ASB): ASB is a German welfare organization providing care services, household help, refugee support, and senior assistance. Its regional NRW operations compete with Diakonie Ruhr-Hellweg's Diakoniestation and counseling programs for social insurance reimbursement and contracts.
• Arbeiterwohlfahrt (AWO): AWO is a major German welfare organization offering elderly care, childcare, family services, and counseling through regional associations with similar operating structures. AWO regional chapters (e.g., AWO Westliches Westfalen) directly compete with Diakonie Ruhr-Hellweg for municipal contracts and care staff in the same NRW geography.
• Caritas Deutschland: Caritas is the German Catholic welfare confederation and the largest welfare organization in Germany, offering social, care, education, and counseling services structurally parallel to Diakonie. Both operate regional associations with comparable service portfolios including nursing, family services, and crisis intervention, though Caritas serves the Catholic constituency while Diakonie serves Protestant.
• Der Paritätische Wohlfahrtsverband: The Paritätische is an umbrella association of non-confessional German welfare organizations offering counseling, disability support, family services, and crisis intervention. Member organizations compete directly with Diakonie Ruhr-Hellweg's counseling and family services programs in the Ruhr-Hellweg region.
• Malteser Deutschland: Malteser is a Catholic-affiliated welfare organization operating ambulatory care, social counseling, refugee services, and family support — directly overlapping Diakonie Ruhr-Hellweg's service lines. It competes in NRW for care insurance contracts and government-funded social services.
• Deutsches Rotes Kreuz (DRK): The German Red Cross operates ambulatory nursing, senior care, refugee support, and social services across regional chapters, directly overlapping Diakonie Ruhr-Hellweg's service portfolio. DRK's NRW chapter is a competing provider for municipal social service contracts and ambulatory care insurance reimbursements in the same region.
• Johanniter-Unfall-Hilfe: Johanniter is a Protestant-affiliated welfare organization delivering ambulatory nursing, household help, childcare, and emergency social services. Its regional chapters compete with Diakonie Ruhr-Hellweg for skilled care workers and municipal service contracts.

Broad incumbents

• Diakonie Deutschland: Diakonie Deutschland is the national umbrella organization for Protestant welfare work in Germany, coordinating over 30,000 facilities and 500,000+ employees nationwide. Diakonie Ruhr-Hellweg is a regional member association; the national body provides policy, advocacy, and brand infrastructure analogous to a franchisor.

Regional players

• Volkssolidarität: Volkssolidarität is a German welfare organization primarily active in eastern Germany offering senior care, household help, and social services. While operating in a different primary geography, its service portfolio and reliance on social insurance funding make it structurally comparable to Diakonie Ruhr-Hellweg's senior services.

Emerging players

• Sozialwerk (e.g., Grafschaft Bentheim or comparable local provider): Local and regional Caritas-affiliated Sozialwerke (social service providers) offer comparable ambulatory nursing, family services, and counseling in defined German regions. These smaller single-region providers represent the most direct local peer to Diakonie Ruhr-Hellweg in scale and operating model within the welfare sector.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/DiakonieRuhrHellweg
• Instagraminstagram.com/diakonie_ruhr_hellweg
• LinkedInlinkedin.com/company/diakonie-ruhr

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonie Ruhr-Hellweg e. V.