deaf-reach

What deaf-reach does

Deaf Reach, Inc. (operating as DeafREACH) is a Washington D.C.-based non-profit agency incorporated in 1972 that delivers specialized human services to deaf and hard-of-hearing individuals with additional needs, with a primary focus on those experiencing behavioral health concerns, developmental disabilities, or socio-economic disadvantage. The organization operates three core programs: the Community Support Program, which provides mental health counseling, medical and behavioral health treatment coordination, budgeting and money management support, and housing placement for individuals approved by the D.C. Department of Behavioral Health; Interpreting Services, delivered through the Access and Communications Department and dispatched via the Interpreter eRSP electronic scheduling portal to businesses, government agencies, healthcare facilities, educational institutions, and recreation organizations across the D.C. metro area; and Residential Services, offering supported, semi-independent, and independent living options including HUD-subsidized housing. All programs are co-located within walking distance in the Brookland neighborhood of Northeast Washington D.C., and Otis House, opened in 1972, was the first group home in the nation for deaf and hard-of-hearing individuals with behavioral health concerns.

The organization's revenue model is a blend of three streams: donations and charitable contributions processed through the Donorbox platform, fee-for-service interpreting at undisclosed competitive rates, and government contracts via the D.C. Department of Behavioral Health. Go-to-market is community-led rather than commercial: DeafREACH reaches stakeholders through social media (Facebook, Instagram, LinkedIn), email newsletters, community fundraising events including a 5K Run and Walk and silent auctions, and a volunteer and internship pipeline that partners with universities, high schools, and educational centers to source future interpreter talent. The organization is governed by a community-reflective Board of Directors serving two-year terms and has no identified parent company, private equity sponsor, or venture capital backing. Its underlying technology footprint is deliberately light — a WordPress website, social channels, Donorbox for donations, and the eRSP scheduling tool — reflecting a high-touch, in-person service delivery model rather than a platform or software business.

Name

deaf-reach

Legal name

Deaf Reach, Inc

Website

https://deaf-reach.org

Company type

Private

Founded year

1972

Operating status

Operating

Short description

DeafREACH is a Washington D.C. non-profit, incorporated in 1972, that delivers community support, behavioral health counseling, residential housing, and sign-language interpreting services to deaf and hard-of-hearing individuals with additional needs in the D.C. metro area, funded by donations, government contracts, and interpreting fees.

Ownership category

akta.pro rank

Product category

Disability and Behavioral Health Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Vocational Rehabilitation Services (6243), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Deaf community services
• Sign language interpreting
• Behavioral health support
• Supported living services
• Mental health counseling

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Donations and Charitable Contributions: DeafREACH relies on donations from the community and supporters to fund their programs and services. The organization accepts donations through Donorbox platform.
2. Interpreting Services Fees: The organization provides in-house interpreting services at competitive rates to businesses in the Washington D.C. area, serving various industries including non-profit agencies, government, healthcare, behavioral healthcare, education, and recreation.
3. Government Contracts and Funding: Community Support Program services are provided to individuals approved by the D.C. Department of Behavioral Health, indicating government-funded mental health and support services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Deaf Reach, Inc operates a Community Support Program providing mental health counseling, case management, budgeting/money management, and housing placement for deaf and hard-of-hearing individuals with behavioral health concerns, approved by the D.C. Department of Behavioral Health. It also sells in-house sign language interpreting services to businesses and organizations in the Washington D.C. area across nonprofit, government, healthcare, behavioral healthcare, education, and recreation industries. Additionally, the agency provides residential services offering supported, semi-independent, and independent living options including HUD-subsidized housing.

Product overview

Deaf-REACH is a non-profit agency offering a coordinated suite of services for deaf and hard-of-hearing individuals with special needs, primarily focusing on those with behavioral health concerns, developmental disabilities, or social/economic disadvantages. The organization operates three core programs: the Community Support Program providing mental health and housing services, Interpreting Services offering sign language interpretation, and Residential Services delivering supported living options. Additionally, the organization runs volunteer and internship programs and hosts community events. All services are centered in Northeast Washington's Brookland community.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments4 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators4 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• Sorenson Communications: Sorenson is a leading provider of sign language interpreting services and video relay, serving enterprise and government customers nationwide. It directly competes with DeafREACH's Interpreting Services line for D.C.-area institutional buyers.
• Communication Service for the Deaf (CSD): CSD is a nonprofit social enterprise providing interpreting, advocacy, and community programs for deaf and hard-of-hearing individuals. It is one of the largest deaf-services nonprofits in the U.S., making it the closest comparable to DeafREACH's integrated housing/support/interpreting model.
• Deaf Action Center: Deaf Action Center provides community support, interpreting, and independent living services for deaf individuals in a single regional market. Its mission and service mix closely mirror DeafREACH's Community Support and Residential programs.
• ZP Better Together (formerly Purple Communications): ZP operates video relay, on-demand interpreting, and enterprise interpreting contracts for deaf consumers. It overlaps with DeafREACH's interpreting services for ADA-mandated buyers in healthcare, education, and government.
• HASA (Hearing and Speech Agency): HASA is a Maryland-based nonprofit providing interpreting, mental health, and community services for deaf and hard-of-hearing individuals. It is a near-geographic peer to DeafREACH, serving the broader Baltimore-DC corridor with overlapping program mix.

Broad incumbents

• Gallaudet University: Gallaudet is the nation's flagship university for deaf and hard-of-hearing students and a broader institution serving the deaf community. It is comparable to DeafREACH in audience and D.C. footprint but operates at much larger scale across education rather than social services.

Others

• National Association of the Deaf (NAD): NAD is a national advocacy organization for deaf and hard-of-hearing rights, including ADA enforcement and interpreter policy. It is adjacent to DeafREACH because it shapes the regulatory environment (ADA, RID standards) under which DeafREACH's interpreting and support programs operate.
• Registry of Interpreters for the Deaf (RID): RID is the national certifying body for sign language interpreters. It is adjacent/enabling to DeafREACH because RID certification is the standard DeafREACH adheres to for its interpreter pool and is central to the value of its Interpreting Services line.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/deaf.reach
• LinkedInlinkedin.com/company/deaf-reach
• Instagraminstagram.com/deafreach.inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about deaf-reach