ccs care communication solutions

What ccs care communication solutions does

CCS Care Communication Solutions (legal entity: Schrack Seconet Care Communication GmbH) is a Vienna-based provider of IP-based nurse call and healthcare communication systems for hospitals and care facilities. Operating as a subsidiary of Schrack Seconet since its acquisition in May 2021, the company traces its heritage to the 1877-founded Zettler Group and maintains the long-established ZETTLER brand. Its core product platform, marketed under the EZ CARE brand, comprises EZ CALL IP (IP-based nurse call systems compliant with VDE 0834 and HTM 08-03 standards), EZ LOCATE (real-time location system for staff and asset tracking), and EZ DESIGN (a planning and configuration tool for system design and hospital integration). Recent platform extensions include Timer/Reminder (August 2024), Room Status (July 2024), Service Call (June 2024), and EZ CARE documents (March 2025), broadening the system from a pure nurse call device into an integrated clinical workflow and operations platform.

The company sells primarily through a network of sales and service partners spanning more than 30 countries across Europe (including France, Italy, Spain, and the UK), the Middle East (UAE, Saudi Arabia, Israel), Asia Pacific (Australia, Singapore, New Zealand), Africa (South Africa), and Latin America (Brazil, Mexico, Argentina). Revenue mechanics are not publicly disclosed; the model is consistent with typical healthcare infrastructure sales — capital equipment plus installation, with recurring service and expansion contracts tied to new hospital builds, ward renovations, and platform module additions. No AI/ML capabilities are evidenced in the current product set. The business operates as a non-publicly-reported subsidiary within Schrack Seconet's portfolio, with no separate funding events or standalone financial disclosures.

Name

ccs care communication solutions

Legal name

Schrack Seconet Care Communication GmbH

Website

https://carecom-solutions.com

Company type

Private

Founded year

1877

Operating status

Operating

Short description

CCS Care Communication Solutions is a Vienna-based subsidiary of Schrack Seconet that provides IP-based nurse call, real-time location, and clinical workflow systems (EZ CARE platform) to hospitals and care facilities across 30+ countries, tracing its heritage to the 1877-founded ZETTLER brand.

Ownership category

akta.pro rank

Product category

Healthcare Communication Systems

NAICS

Computer Systems Design Services (541512)

SIC

Computer Communications Equipment (3576)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Nurse call systems
• Healthcare communication
• Real-time location systems
• Care home solutions
• Hospital communication systems

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Communication Systems Sales: Sale of nurse call systems, real-time location systems, and associated hardware including displays, call units, and software suites to healthcare facilities.
2. Software and Services: Software solutions including EZ CALL IP Workstations, EZ DESIGN planning tools, and associated maintenance/support services.
3. Partner Network Revenue: Revenue generated through certified distributor network in global markets including Europe, Middle East, Asia Pacific, Africa, and Latin America.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Schrack Seconet Care Communication GmbH (operating as CCS Care Communication Solutions) develops, manufactures, and distributes IP-based nurse call systems (EZ CALL IP), real-time staff and asset location systems (EZ LOCATE), planning/configuration software (EZ DESIGN), and supporting hardware (CT touch displays, nurse control stations, call units, handsets) for hospitals, care homes, clinics, and prisons. Solutions meet VDE 0834 and HTM 08-03 standards and combine nurse call, presence detection, asset tracking, and staff distress alarms on a single platform.

Product overview

CCS Care Communication Solutions (Schrack Seconet Care Communication GmbH) offers a unified platform-plus-modules architecture centered on EZ CARE® brand for healthcare communications. The core platform includes EZ CALL IP for IP-based nurse call systems, supplemented by EZ LOCATE for real-time staff and asset location tracking, and EZ DESIGN for system configuration and commissioning. The portfolio extends to hardware products including Multi-Functional CT Touch Displays, Nurse Control Stations, LED Dome Lamps, Call Panels, Patient Handsets, and Stainless Steel Call Units, plus software suites for workstation management. Solutions are designed for hospitals, care homes, clinics, and prisons, with products meeting VDE 0834 and HTM 08-03 standards. The company, part of Schrack Seconet family since May 2021, traces its roots to 1877 with founder Alois Zettler's original nurse call and security system innovations.

Differentiator

Problem solved

Functional benefit

Brands

• EZ CARE: A new brand introduced by the company that meets the world's highest safety requirements, future proofs healthcare communications investment, and drives efficiencies to save time, lower costs and improve patient care.
• EZ CALL IP
• EZ LOCATE
• EZ DESIGN

Products and services

• EZ CALL IP
• EZ LOCATE Real-time staff and asset location system for hospitals that optimizes operations, drives efficiencies, and saves costs through automated presence detection and asset tracking.
• EZ DESIGN Planning and configuration software module for commissioning nurse call systems, enabling powerful configuration and programming capabilities.
• Multi-Functional CT Touch Displays Touch-screen display units for nurse call systems featuring timer and reminder functions, room status display, and intuitive staff interface capabilities.
• Nurse Control Station - Staff Base Console Staff base console providing nurses with centralized control and monitoring capabilities for patient calls and room status management.
• Multicolour LED Dome Lamp Visual alert indicator using multicolour LED technology to signal different call priorities and room status conditions.
• EZ CALL IP Workstations Software Suites PC-based software suite for managing nurse call operations from workstation computers, enabling comprehensive call management and reporting.
• Call Panels and Sockets Wall-mounted call panels and socket units enabling patients to initiate nurse call requests from beds or rooms.
• Patient Handsets Handheld devices for patients to call for assistance, designed for ease of use in healthcare environments.
• Stainless Steel Call Units Durable stainless steel call units designed for demanding environments including prisons and psychiatric facilities.
• Staff Attack and Distress Alarm System Safety system integrated with EZ LOCATE to protect staff by enabling immediate distress alerts when threatened.

Quantifiable outcome

• Driving efficiencies to save time, lower costs, and improve patient care

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Schrack SeconetflagshipStrategic or Co-development Partner · 1 May 2021Schrack Seconet Care Communication GmbH has been part of the Schrack Seconet family since May 2021. Schrack Seconet acquired and integrated the company, providing the parent company's resources and distribution capabilities to support the CCS business.

Scale indicators2 records

Expansion highlights4 records

Direct peers

• Critical Alert Systems: US nurse call and clinical communication systems provider for hospitals and long-term care. Direct peer: same product category (nurse call and patient-staff communication), same verticals, and competing standards-compliant offerings.
• Spok Holdings: US-listed provider of healthcare messaging, contact center, and clinical communication solutions to hospitals. Direct comparable in clinical communication and nurse call-adjacent workflows; competes for enterprise healthcare communication budgets.
• CenTrak (Halma plc): Healthcare-focused RTLS and asset tracking company, owned by Halma. Direct comparable on EZ LOCATE — same real-time location technology, same hospital customers, same use cases (asset tracking, staff location, presence detection).
• Ascom Holding AG: Swiss-listed healthcare communications company providing nurse call systems, clinical messaging, and workflow solutions to hospitals and care homes. Most direct comparable: similar IP-based nurse call portfolio, similar verticals (acute care and long-term care), and similar European heritage competing for the same RFPs.
• Vocera Communications (Stryker): Healthcare communication platform acquired by Stryker, providing secure clinical communication, hands-free voice, and alarm management to hospitals. Direct comparable in clinical communication workflows and hospital customer base; competes for the same clinical messaging budget that EZ CALL targets.
• Rauland (Cornell Communications): US-based nurse call systems manufacturer with a long-installed base in North American hospitals. Direct comparable in core product (nurse call), target customers (acute care hospitals), and go-to-market (enterprise healthcare sales). Competes head-to-head on VDE/HTM-equivalent standards compliance.
• TeleTracking Technologies: US-based provider of patient flow, RTLS, and operational hospital capacity management software. Direct comparable on the EZ LOCATE side: same real-time location technology, same hospital customer base, same operational efficiency value proposition.

Broad incumbents

• Baxter International (Hillrom): Large medical device conglomerate that acquired Hillrom, which includes the legacy Hill-Rom nurse call and Voalte clinical communication products. Broad incumbent: overlaps on nurse call/clinical communications but offers a much wider portfolio (beds, vital signs monitors, infusion pumps), giving it scale advantages in hospital enterprise contracts.
• Securitas Healthcare (formerly Stanley Healthcare): Global security and healthcare RTLS provider, acquired from Stanley Black & Decker by Securitas. Broad incumbent with AeroScout RTLS and WanderGuard wander management products — competes with EZ LOCATE on asset tracking and with EZ CALL on safety/alarm integration in care environments.

Emerging players

• Sonitor Technologies: Norway-based RTLS provider specializing in ultrasound-based indoor positioning for healthcare. Emerging peer in RTLS for hospitals — competes with EZ LOCATE in real-time staff and asset tracking use cases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ccs-care-communication-solutions-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ccs care communication solutions