client connect
Client Connect, a Florida-based BPO founded in 2006 and owned by RingCloud LLC, provides human call center services and conversational AI phone agents to multinationals, Fortune 500 firms, and SMBs across the US, UK, Europe, Australia, and Latin America.
- Company typePrivate
- Founded2006
- HeadquartersFlorida, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What client connect does
Client Connect Inc. is a Florida-incorporated, privately held call center outsourcing company founded in 2006 and operating as a subsidiary of RingCloud LLC. The company delivers two product lines: human-powered call center services (outbound lead generation, surveys, market research, appointment setting, live transfers; inbound order taking, customer support, tech support, receptionist services, and back-office operations) billed hourly at $8-$12, and a newer line of conversational AI phone agents available as tiered monthly subscriptions (Basic $100, Standard $300, Premium $500) with voice cloning, CRM/middleware integration, and bundled GoHighLevel sub-accounts. The AI agents are described as built on an established third-party dialer platform with capabilities including spam mitigation, local presence dialing, and claimed contact rates up to 35%.
The company serves multi-national organizations, Fortune 500 companies, midsized businesses, and small businesses across B2C verticals including finance, real estate, home services, healthcare, education, telecommunications, IT, and travel. Delivery is structured through US-based and international call centers covering USA, UK, Europe, Australia, and Latin America, with multilingual agents supporting cross-border engagements. Distribution combines a sales-led "Book a Call" consultation channel, a self-serve subscription tier for SMBs, and a GoHighLevel channel/reseller partnership. There is no disclosed headcount, leadership team, funding history, or revenue figure in the available source material.
client connect firmographics
Firmographics- Name
- client connect
- Legal name
- Client Connect Inc.
- Website
- https://clientconnectcorp.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Short description
- Client Connect, a Florida-based BPO founded in 2006 and owned by RingCloud LLC, provides human call center services and conversational AI phone agents to multinationals, Fortune 500 firms, and SMBs across the US, UK, Europe, Australia, and Latin America.
- Ownership category
- akta.pro rank
client connect industry classification
Industry- Product category
- Call Center Services and BPO
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- akta.pro primary industry
- General Customer Service & Contact Center Operations (BPAAAAAA)
- akta.pro secondary industries
- Sales Support & Customer Retention (Upsell, Win-back, Loyalty) (BPAAABAB), Technical Support & Helpdesk Contact Centers (BPAAAAAI)
Keywords
Where client connect is headquartered
LocationHeadquarters
- HQ city
- Florida
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
client connect business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- AI Agent Subscriptions: Monthly subscription plans for AI phone agents with tiered pricing (Basic $100, Standard $300, Premium $500 per month). Includes setup fees of $300 plus $300 of AI minutes for Basic plan. Revenue is recurring and predictable.
- Human Call Center Services: Hourly billing for human agent services ranging from $8.00 to $12.00 USD per hour depending on scope, skill level, and training requirements. Deposits of $1,000 are collected (fully refundable at campaign termination).
- Campaign Management and Consulting: Account management services providing expert consultation, campaign oversight, and custom campaign design. Services include lead generation, surveys, market research, appointment setting, and live transfers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Plan at $100/month for beta testing and startup businesses |
| Subscription | Monthly | Standard Plan at $300/month for small businesses (most popular) |
| Subscription | Monthly | Premium Plan at $500/month for enterprise and high-volume campaigns |
| Usage-based | Pay-as-you-go | Human Call Center Services at $8-$12/hour |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
client connect product offering
Product offeringCore offering
Client Connect provides outsourced call center services and AI phone agents for inbound, outbound, and back-office campaigns. The company delivers human-powered BPO services including lead generation, surveys, market research, appointment setting, live transfers, order taking, customer support, receptionist services, and tech support, alongside conversational AI phone agents that automate appointment setting, lead qualification, market research, screening interviews, and live transfers via a dialer platform with voice cloning.
Product overview
Client Connect offers a dual offering of human-powered call center services and AI phone agent technology. The AI Phone Agents serve as the primary automated product, available in three pricing tiers (Basic/Standard/Premium) differentiated by appointment agent capacity, integration limits, and support levels. Human call center services provide outbound (lead generation, surveys, market research, appointment setting) and inbound (order taking, customer support, receptionist services) capabilities, billed hourly at $8-$12/hour. An SMS notification service is also offered as an add-on feature.
Differentiator
Problem solved
Functional benefit
Products and services
- AI Phone Agents
- Outbound Call Center Services
- Inbound Call Center Services
Quantifiable outcome
- Up to 35% contact rates through local presence dialing
Companies that use client connect
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
client connect technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability6 records
Feature3 records
client connect partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- GoHighLevelcoreClient Connect partners with GoHighLevel (a CRM and marketing automation platform) to offer integrated solutions. Their website promotes GoHighLevel as a recommended affordable CRM, and Premium and Standard plans include GHL Sub-Accounts. The company also provides guidance from GoHighLevel specialists during consultations.
- RingCloud LLCcoreRingCloud LLC is the parent company and principal owner of Client Connect Inc. They share branding (RingCloud AI SMS notifications), website development (ringcloud.ai), and the SMS service (1-833-331-3372). The privacy policy explicitly mentions sharing information with organizations owned by RingCloud LLC principals.
Scale indicators2 records
Recent moves6 records
Expansion highlights2 records
client connect competitors and assessment
Company assessmentBroad incumbents
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
client connect social profiles
Digital presenceclient connect financial estimates
Financial estimateRevenue estimate
Valuation estimate
client connect leadership team
Management profileNumber of profiles
client connect funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
client connect M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about client connect
What does client connect do?
Client Connect provides outsourced call center services and AI phone agents for inbound, outbound, and back-office campaigns. The company delivers human-powered BPO services including lead generation, surveys, market research, appointment setting, live transfers, order taking, customer support, receptionist services, and tech support, alongside conversational AI phone agents that automate appointment setting, lead qualification, market research, screening interviews, and live transfers via a dialer platform with voice cloning.
Is client connect a public or private company?
client connect is a private company. It is classified as corporate owned and is currently operating.
When was client connect founded?
client connect was founded in 2006.
Where is client connect based?
client connect is headquartered in Florida, United States, in the North America region.
How does client connect make money?
Three revenue lines are on record. AI Agent Subscriptions are the primary driver. The others are human Call Center Services and campaign Management and Consulting.
Who are client connect's main competitors?
Five9 is listed as a broad incumbent.
Does client connect have an API?
No public API is recorded for client connect.
What industry is client connect in?
client connect's product category is Call Center Services and BPO. Its primary akta.pro industry code is BPAAAAAA, General Customer Service & Contact Center Operations, with a secondary code of BPAAABAB, Sales Support & Customer Retention (Upsell, Win-back, Loyalty). Its NAICS code is 56142.