delaware information consulting (suzhou) co., ltd

What delaware information consulting (suzhou) co., ltd does

Delaware Information Consulting (Suzhou) Co., Ltd is a wholly foreign-owned enterprise incorporated in Suzhou, China, operating as the Chinese arm of delaware, a global ICT consulting and implementation firm founded in 2003 in Belgium through a management buyout from Andersen/Deloitte. The firm delivers advanced ICT solutions and services, guiding enterprises through business and digital transformations built primarily on SAP S/4HANA, Microsoft Azure, Amazon Web Services, OpenText, and Sitecore platforms, with proprietary industry-specific preconfigured templates (FAST-Automotive, FAST-Food, FAST-Pharm, FAST-Engineering, SMART-Engineering) and a structured S/4MOVE migration methodology. The company serves large and medium-sized enterprises across automotive, discrete manufacturing, food and beverage, life sciences and pharmaceuticals, high-tech and semiconductor, metal mining, photovoltaic, and professional services verticals.

The firm's product architecture centers on SAP S/4HANA and SAP S/4HANA Cloud ERP, augmented by data and analytics, EIM (OpenText-based), mobile workforce and IoT, Sitecore web content management, intelligent apps with AI, beacons and proximity services, and VR/AR solutions. Delaware is the 11th global SAP Platinum Partner, an AWS Advanced Tier Services Partner, and the largest Microsoft Azure player in Belgium with one of five key Azure partner positions in Western Europe, with 20 SAP-validated AI agents built with Joule Studio spanning manufacturing, supply chain, maintenance, engineering, finance, and enterprise support functions. Technology investments include early cloud-native operating practices (the company claims to have been the first to run all processes in the public cloud, co-developed with SAP, in 2017) and IoT, AR/VR, and agentic AI capabilities layered on the SAP/Microsoft stack.

Revenue is generated through professional services fees for consulting, ERP and cloud implementation, and ongoing application management services (AMS), delivered via the proprietary GLocal model that combines on-site customer-embedded consultants with global delivery centers in Morocco and India. Pricing is quote-based and not publicly disclosed, governed by service level agreements and managed-services contracts. The firm sells primarily through consultative enterprise field sales supported by industry and technology experts, partnership co-sell with SAP, Microsoft, and AWS, content marketing (including a DEL20 customer community), and a dedicated store portal for packaged solutions. Global headcount exceeds 5,000 professionals across 38 regional offices in 20 countries, with management led by Edwin Zhou as Managing Partner of delaware China and a Lead Expert for Life Sciences overseeing the pharmaceutical vertical.

Name

delaware information consulting (suzhou) co., ltd

Legal name

Delaware Information Consulting (Suzhou) Co., Ltd

Website

https://delaware.cn

Company type

Private

Founded year

2003

Operating status

Operating

Short description

Delaware Information Consulting (Suzhou) Co., Ltd is the Chinese WFOE arm of global ICT consultancy delaware, delivering SAP, Microsoft, AWS, and OpenText-based ERP, cloud, data, and digital transformation services to large and medium-sized enterprises across automotive, food, pharma, discrete manufacturing, high-tech, and photovoltaic verticals.

Ownership category

akta.pro rank

Product category

Enterprise ICT Consulting

NAICS

Management Consulting Services (54161), Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Management Consulting Services (8742), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Digital & Technology Transformation Consulting (BPAHACAH)

Keywords

• SAP consulting services
• ERP implementation services
• Digital transformation consulting
• Cloud migration services
• Enterprise ICT solutions

Headquarters

HQ city

Suzhou

HQ country

China

HQ region

Asia

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services and ICT Consulting: delaware generates revenue primarily through professional services fees for ICT consulting, digital transformation advisory, ERP implementation (SAP), cloud migration, and managed services. Engagements are delivered through a combination of on-site consultants and global delivery centers, governed by service level agreements. Services include long-term partnership consulting, implementation, and ongoing application management services (AMS).
2. Managed Services and AMS: delaware provides ongoing application management services (AMS) and managed services post go-live, including 24/7 contact center, follow-the-sun services, and dedicated service managers as a single point of contact. These are delivered through their GLocal service model combining local proximity with global delivery centers.
3. Solution Templates and Preconfigured Packages: Revenue is generated through the sale and deployment of preconfigured industry-specific SAP solution templates including FAST-Food, FAST-Automotive, FAST-Pharm, and FAST-Engineering. These represent repeatable, pre-built solution packages that accelerate implementation.

Go-to-market motion2 records

Distribution channels6 records

Marketing channels9 records

Core offering

delaware delivers advanced ICT consulting and implementation services for business and digital transformation. Core offerings include SAP S/4HANA and SAP S/4HANA Cloud implementation and migration (S/4MOVE), cloud migration and managed services on Microsoft Azure and AWS, enterprise information management built on OpenText, data and analytics, mobile workforce and IoT solutions, and industry-specific preconfigured solution templates (FAST-Automotive, FAST-Food, FAST-Pharm, FAST-Engineering, SMART-Engineering). Engagements are delivered through a GLocal model that integrates consultants on-site with the customer team and complements them with offshore delivery centers.

Product overview

Delaware is a global ICT consulting company that provides advanced solutions and services, guiding customers through business and digital transformations. The company operates a platform-plus-modules architecture built primarily around SAP and Microsoft ecosystems. The core SAP S/4HANA and SAP S/4HANA Cloud ERP platforms are complemented by industry-specific FAST templates (FAST-Automotive, FAST-Food, FAST-Pharm, FAST-Engineering) that provide preconfigured best practices for specific verticals. Additional offerings include data and analytics services, GLocal managed services, mobile workforce and IoT solutions, EIM (Enterprise Information Management) via OpenText, Sitecore web content management, emerging technologies (beacons, VR/AR, intelligent apps), public cloud services (AWS, Azure), and digital marketing solutions. The company differentiates through deep SAP expertise (Platinum Partner status) combined with industry-specific templates and a global delivery model.

Differentiator

Problem solved

Functional benefit

Brands

• FAST-Automotive: Preconfigured and certified SAP solution for automotive industry supporting manufacturing and logistics processes of Tier 1 and Tier 2 suppliers, OEMs and dealers.
• FAST-Food™
• FAST-Pharm™
• FAST-Engineering™
• SMART-Engineering™
• FAST20

Quantifiable outcome

• SAP validated 20 delaware AI agents built with Joule Studio spanning manufacturing, supply chain, maintenance, engineering, finance, and enterprise support functions
• +5 more outcomes

Named customers17 records

Segments8 records

Ideal customer profiles5 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature8 records

Partnerships

Six partnerships are on record, tiered core and major.

• SAPcoreTechnology or IntegrationSAP is delaware's primary technology partner. delaware holds the elite SAP Platinum Partner status (11th globally), participates in SAP co-innovation programs (including shaping the cloud edition of SAP S/4HANA), and was one of the first users of SAP S/4HANA Professional Services Cloud and one of the world's first resellers of SAP S/4HANA Cloud. They also co-developed the first company-wide public cloud deployment with SAP. Their proprietary solution templates (FAST-Food, FAST-Automotive, FAST-Pharm, FAST-Engineering) are built on SAP platforms.
• MicrosoftcoreTechnology or IntegrationMicrosoft is a key technology partner providing Azure cloud infrastructure and related tools. Delaware is the largest Azure player in Belgium, one of 5 key Azure Partners in Western Europe, and the only Belgian Microsoft partner covering all existing Azure services. They are also a HANA on Azure pioneer in Europe with 70+ Azure customers. They leverage Microsoft Azure, Office 365, and related technologies for cloud solutions.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS is a key cloud technology partner. delaware holds AWS Advanced Tier Services Partner status, offering SAP on AWS, data platform solutions, and cloud migration services. They position themselves as actively shaping the future of multicloud consultancy through AWS partnerships, focusing on SAP on AWS, data platforms, and strategic cloud migration.
• OpenTextmajorTechnology or IntegrationOpenText is delaware's partner for Enterprise Information Management (EIM) solutions. Delaware offers OpenText-based data archiving and document management solutions, including ECM SAP Archiving and Document Management RDS Rapid Deployment Integration. They hold official certifications from OpenText and leverage OpenText's EIM platform for content management, process optimization, and information governance.
• SitecoremajorTechnology or IntegrationSitecore is delaware's web content management partner. Delaware implements Sitecore CMS solutions to help companies build consistent online presence across locations, languages, and devices. They offer services covering strategy, design, development, and ongoing optimization of Sitecore implementations.
• SalesforcemajorTechnology or IntegrationSalesforce is referenced as a technology partner alongside SAP, Microsoft, and OpenText in delaware's ecosystem. Delaware helps create an omnichannel customer experience leveraging Salesforce CRM capabilities.

Scale indicators14 records

Recent moves12 records

Expansion highlights7 records

Broad incumbents

• Accenture: Global Tier-1 system integrator and management consultancy with a massive enterprise SAP, cloud, and digital transformation practice. Direct competitor for large SAP S/4HANA, Azure, and AWS transformation deals that Delaware targets.
• Capgemini: European-headquartered global SI with deep SAP and cloud practices. Competes directly with Delaware for enterprise transformation engagements, especially across Western Europe and on hyperscaler-led SAP migrations.
• Deloitte: Big Four consultancy that was Delaware's former parent before the 2003 management buy-out. Operates the largest SAP practice among Big Four and competes for the same enterprise digital transformation mandates globally.
• IBM Consulting: Major global consulting and SI business with strong SAP RISE and cloud transformation offerings. Competes head-to-head for large enterprise SAP and hybrid cloud transformation deals.
• Atos: European-headquartered IT services and consulting firm with significant SAP and digital transformation capabilities. Competes with Delaware for European enterprise customers across manufacturing, life sciences, and public sector.
• Tata Consultancy Services (TCS): Global IT services leader with a large SAP practice and significant delivery presence in Europe and Asia. Competes for large multi-year SAP transformation and managed services contracts.
• Infosys: Global IT services and consulting firm with a strong enterprise SAP practice and digital transformation offerings. Competes for large SAP-led transformation programs and AMS contracts.

Direct peers

• NTT Data: Global IT services and SAP SI with strong European footprint and SAP Platinum partner status. Closely comparable to Delaware in target customers, SAP-centric delivery, and industry verticals served.
• msg systems: German-headquartered SAP-focused consulting firm with deep industry templates similar to Delaware's FAST suite. Closely comparable mid-sized SAP-centric SI with European stronghold and vertical specialization.
• All for One Group: European SAP Platinum partner focused on mid-market and enterprise SAP consulting, cloud and managed services. Closely comparable to Delaware in scale, SAP-centric delivery model, and European geographic focus.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/delawarechina

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about delaware information consulting (suzhou) co., ltd