PKS Services

What PKS Services does

PKS Services Limited is a UK-headquartered IT services and solutions provider operating for more than 27 years from its base in Hanworth, UK. The company delivers managed IT services spanning IT support, Electronic Point of Sale (EPoS) systems, network infrastructure design and deployment, IT hardware and software procurement, and ongoing managed service contracts. Its customer base is concentrated in retail (H&M, VF Corporation including The North Face), logistics (InPost), and government (the Irish Department of Foreign Affairs and Trade), with active delivery across the UK, Netherlands, Sweden, France, and Ireland.

The company's underlying technology stack centers on enterprise IT infrastructure and EPoS hardware/software integration, extended into adjacent areas such as RFID-enabled retail solutions. Disclosed technology partnerships with IAI and Neopost support integrated mail, document management, and enterprise workflow capabilities. Service delivery combines one-off projects with multi-year managed service arrangements, and the firm maintains a Technical and Innovations Director function alongside its Technical and Operations Manager, indicating parallel delivery and product-evolution capacity.

PKS Services operates a privately held, project- and contract-based business model with no disclosed external funding. Revenue is generated through professional services, hardware resale, and recurring managed service contracts priced on a quote basis. Leadership comprises Paul Styles (Managing Director), Kamal Ruprah (Technical and Innovations Director), and Brian Menezes (Technical and Operations Manager).

Name

PKS Services

Legal name

PKS Services Limited

Website

https://pksservices.com

Company type

Private

Operating status

Operating

Short description

PKS Services Limited is a UK-headquartered IT services provider delivering managed IT, EPoS, network infrastructure, RFID retail, and hardware/software solutions to enterprise clients in retail, logistics, and government across the UK and continental Europe.

Ownership category

akta.pro rank

Product category

IT Support and Infrastructure Services

NAICS

Computer Systems Design and Related Services (5415), Computer Facilities Management Services (541513)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Computer Peripheral Equipment, Nec (3577)

akta.pro primary industry

POS Installation, Maintenance & Field Services (FSAMADAJ)

akta.pro secondary industry

Managed DevOps / Platform Operations (Run & Operate) (BPAEAKAO)

Keywords

• IT support services
• EPoS solutions
• Network infrastructure
• Managed IT services
• RFID infrastructure deployment

Headquarters

HQ city

Hanworth

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. IT Services and Implementation: Project-based services including EPoS installation, network deployment, infrastructure setup, and technical support. Revenue generated through one-time implementation fees and ongoing service contracts.
2. Hardware and Software Supply: Supply and provisioning of IT hardware, software licenses, servers, and business-critical equipment as part of comprehensive solution delivery.
3. Managed Services: Ongoing managed IT services providing proactive support, monitoring, and maintenance. Includes break-fix services, onsite technicians, diagnostic and repair services.

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels3 records

Core offering

PKS Services is an IT solutions and services provider that supplies, stages, installs, and supports critical IT and EPoS (Electronic Point of Sale) infrastructures for enterprise retail brands, financial institutions, and government agencies. Its offerings span the full product and project lifecycle, including EPoS system installation and integration, IMAC (Installs, Moves, Adds, Changes) asset management, network and infrastructure design, IT strategy and helpdesk support, hardware and software provisioning, managed IT services with proactive monitoring, RFID infrastructure deployment with custom-designed hardware, and break-fix repair services.

Product overview

PKS Services operates as an IT solutions and services provider offering a portfolio of integrated service offerings rather than a single unified software product. The core portfolio includes EPoS Solutions (installation, setup, software development, integration, training, and user support), IMAC (Installs, Moves, Adds, Changes) for IT asset management, Network and Infrastructure Services, IT Strategy and Support, IT Hardware and Software Services, and IT Managed Services. Additional specialised offerings include RFID Infrastructure Solutions with custom hardware design and manufacturing, and Break-Fix Services for critical infrastructure maintenance. The company delivers full product and project lifecycle services spanning solution design, equipment supply, project management, support platforms, and onsite personnel, serving retail brands, financial institutions, and government agencies.

Differentiator

Problem solved

Functional benefit

Products and services

• EPoS Solutions Electronic Point of Sale (EPoS) system installation, setup, software development and integration, training, and user support for enterprise retail environments.
• IMAC (Installs, Moves, Adds, Changes) IT asset relocation, software and hardware deployment and redeployment, and customisable solutions for hardware, software licences, servers, and business-critical elements across enterprise estates.
• Network and Infrastructure Services Network design, hardware provisioning, support and monitoring services, including advisory on scalable solutions from sustainable technology manufacturers for enterprise clients.
• IT Strategy and Support IT consulting, strategy design, technical support, and helpdesk services to align IT with business goals, address organisational issues, enhance data security, and manage software updates and patch management.
• IT Hardware and Software Services Hardware supply and provisioning, software installation, and ongoing support services for business-critical technology deployments, bundled into comprehensive IT solution delivery.
• IT Managed Services Proactive IT managed services including smart hands support, onsite technicians, diagnostic and repair services, plus monitoring tools and automation for continuous support beyond break-fix models.
• RFID Infrastructure Solutions Custom RFID infrastructure deployment including cabling, bespoke mounts and brackets designed and manufactured by PKS, antennas, and integration with POS systems for retail stock control and inventory management.
• Break-Fix Services Responsive repair and maintenance services for customer-facing trading environments, ensuring maximum availability and minimum downtime, including PC repair and component replacement.

Quantifiable outcome

• Stock taking time reduced from days to minutes
• +5 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and supporting.

• IAI (Image Appreciation International)coreTechnology or IntegrationIAI is the manufacturer of card production equipment used by DFAT Ireland. PKS works closely with IAI to provide innovative solutions for maintenance and support of aging equipment. This partnership enables PKS to deliver comprehensive support for equipment that is out of manufacturer warranty and support.
• NeopostsupportingTechnology or IntegrationNeopost is the mailer manufacturer that PKS works with alongside IAI to provide comprehensive solutions for the DFAT Ireland card production and dispatch operations. Partnership enables end-to-end support for the complete equipment ecosystem.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Retail Assist: Retail Assist supplies EPoS, retail technology, support, and managed services to retail and hospitality customers. Its UK focus and lifecycle service model closely match PKS Services' retail infrastructure and support offering.
• JAR: JAR provides technology implementation and support services for European retail environments. Its field deployment and multi-country retail focus are directly comparable to PKS Services' EPoS, networking, and onsite support work.

Broad incumbents

• SML Group: SML Group provides RFID technology, retail software, deployment, and managed solutions at global scale. It is comparable to PKS because both address RFID-enabled inventory modernization for large retail customers, although SML has a broader technology portfolio.
• Diebold Nixdorf: Diebold Nixdorf combines point-of-sale hardware, software, implementation, maintenance, and managed services. Its end-to-end POS lifecycle capabilities overlap with PKS Services' EPoS installation and field-support model.
• NCR Voyix: NCR Voyix offers retail point-of-sale systems, implementation, maintenance, and technology-management services. It is relevant because its POS lifecycle services target many of the same enterprise retail environments served by PKS Services.
• Computacenter: Computacenter provides enterprise IT infrastructure, workplace technology, managed services, and onsite support across Europe. It competes for overlapping infrastructure deployment and managed-service engagements with PKS Services.
• SCC: SCC delivers infrastructure, systems integration, technical support, and managed IT services to enterprise and public-sector customers. Its broader UK and European service capabilities overlap with PKS Services' network, hardware, and support offering.
• CDW: CDW supplies hardware, software, configuration, deployment, and managed technology services. It is comparable to PKS through its enterprise technology lifecycle capabilities and ability to bundle infrastructure supply with ongoing support.
• NTT DATA: NTT DATA provides infrastructure management, systems integration, field services, and managed support globally. Its scale and enterprise delivery capabilities make it an adjacent competitor for PKS Services' complex infrastructure programs.
• DXC Technology: DXC Technology offers managed infrastructure, workplace services, systems integration, and technical support to large enterprises and government organizations. It overlaps with PKS Services in enterprise IT operations and onsite technology delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about PKS Services