access health

What access health does

Access Health is an Australian medical and rehabilitation equipment distributor, founded in 1978 and headquartered in Boronia, Victoria. The company supplies more than 800 healthcare products across 13 categories, including bariatric equipment, bedroom and bathroom aids, daily living and mobility products, electrotherapy devices, gym and fitness equipment, measurement and evaluation tools, patient handling equipment, physiotherapy supplies, pressure care products, treatment tables and couches, and medical trolleys and carts. Its product portfolio is sourced from approximately 150+ third-party brands (AIREX, Plinth Medical, CanDo, TheraBand, RepBand among others), positioning the company as a multi-brand distributor rather than a manufacturer of proprietary equipment. The technology stack is a conventional e-commerce platform with product catalog, blog content, and SEO-driven organic acquisition; no proprietary AI, data, or software capabilities are disclosed.

The business operates a hybrid go-to-market model spanning direct-to-consumer online sales, phone-based sales, and B2B wholesale accounts requiring ABN verification. It is a registered NDIS provider with a dedicated order form for plan-managed and self-managed participants, and holds ISO 9001 quality management certification. Revenue is generated primarily through one-time hardware sales (with GST applied at checkout) and a smaller equipment rental stream (notably CPM/Continuous Passive Motion machines for short-term post-surgical rehabilitation). Customer segments are horizontally distributed across physiotherapy and rehabilitation clinics, aged care facilities, hospitals and medical clinics, NDIS participants, home users, fitness and sporting facilities, and allied health practitioners including chiropractors, osteopaths, podiatrists, and massage therapists. Distribution is single-country (Australia) from a centralized warehouse in Boronia, with next-day dispatch on standard orders and quote-based pricing on larger equipment items.

Name

access health

Legal name

Access Health Pty Ltd

Website

https://accesshealth.com.au

Company type

Private

Founded year

1978

Operating status

Operating

Short description

Access Health is an Australian medical and rehabilitation equipment distributor, founded in 1978, supplying 800+ products across 13 categories to physiotherapy clinics, aged care facilities, hospitals, NDIS participants, and home users via its Boronia-based e-commerce and wholesale platform.

Ownership category

akta.pro rank

Product category

Medical Equipment Distribution

NAICS

Home Health Equipment Rental (532283)

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)

akta.pro secondary industry

Mobility Device Sales, Rental & Service (Wheelchairs, Scooters, Walkers) (HSABAKAC)

Keywords

• Medical equipment distribution
• Rehabilitation supplies
• Physiotherapy equipment
• Mobility aids
• Healthcare products

Headquarters

HQ city

Boronia

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Product Sales: Direct sales of medical aids, rehabilitation equipment, physiotherapy supplies, and healthcare equipment to healthcare professionals, clinics, and individuals. Revenue is generated through one-time product purchases with GST added to prices. Some high-value items require quotes.
2. Equipment Rental: Rental of rehabilitation equipment such as CPM (Continuous Passive Motion) machines for short-term use by patients recovering from surgery or injury.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Access Health distributes more than 800 medical aids, rehabilitation equipment, physiotherapy supplies, and mobility products in Australia through its e-commerce platform accesshealth.com.au and supporting phone and email channels. The company serves both individual consumers (including NDIS participants and home users) and business customers (physiotherapy clinics, aged care facilities, hospitals, allied health practitioners) across 13 product categories with next-day dispatch. Revenue is generated principally through one-time product sales supplemented by short-term rental of rehabilitation devices such as CPM machines.

Product overview

Access Health is an Australian medical and rehabilitation equipment distributor operating since 1978. The company offers over 800 healthcare products through a comprehensive e-commerce platform. Their portfolio is organized into 13 major product categories spanning bariatric equipment, bedroom/bathroom aids, daily living/mobility products, electrotherapy devices, gym/fitness equipment, measurement/evaluation tools, patient handling equipment, physiotherapy supplies, practice supplies, pressure care products, rehabilitation equipment, treatment tables/couches, and medical trolleys/storage. They distribute products from approximately 150+ brands including AIREX (balance pads, beams, mats), Plinth Medical (treatment couches), CanDo (rehabilitation exercise products), TheraBand (resistance bands), and RepBand (resistive exercise bands). The company serves healthcare markets including physiotherapy, rehabilitation, orthopedic braces, and general medical sectors, operating as both retail (individual customers) and wholesale (business/professional customers).

Differentiator

Problem solved

Functional benefit

Products and services

• Rehabilitation Equipment Rental (CPM Machines) Short-term rental of Continuous Passive Motion (CPM) machines used by patients recovering from knee surgery or injury, supplied to individuals and clinicians across Australia.
• Bariatric Equipment Bariatric-specific medical equipment for higher-weight patients, including bariatric beds, comfort chairs, commodes and toileting aids, hoists and slings, pressure cushions, scales, shower chairs, treatment tables and couches, and walking frames. Supplied to aged care facilities, hospitals, and home users.
• Bedroom and Bathroom Equipment Accessibility equipment for bedroom and bathroom settings including bathroom aids, bedroom furniture, beds, chairs, and privacy screens, supplied to aged care, hospitals, and home users.
• Daily Living and Mobility Aids Mobility and daily living assistance including aids for daily living, continence products, crutches, foot orthotics, personal pressure care, rollators, safety alarms, scooters, walking frames, walking sticks, and wheelchairs, supplied to clinics, aged care, NDIS participants, and home users.
• Electrotherapy Equipment Physical therapy electrotherapy devices including compression therapy, electrodes and accessories, interferential units, laser therapy, massage equipment, shockwave therapy, TENS and EMS units, traction devices, ultrasound therapy, and women's health equipment, supplied to physiotherapy clinics and allied health practitioners.
• Gym and Home Fitness Equipment Fitness and exercise equipment for home and clinical settings including aerobic exercise gear, balance and coordination tools, boxing equipment, cross trainers, cuff weights, fitballs, gym stations, kids fitness equipment, Pilates gear, strength training equipment, treadmills, weights, exercise mats, exercise bikes, pedal exercisers, rollers, rowers, and ski trainers, sold to fitness facilities, clinics, and home users.
• Measurement and Evaluation Equipment Clinical measurement and diagnostic tools including biofeedback (including EMG), blood pressure monitors, dexterity tests, dopplers, dynamometers, edema gauges, gait analysis systems, inclinometers, ophthalmoscopes, pedometers, pinch gauges, pulse oximeters, range of motion testers, scales, sensory equipment, stethoscopes, stopwatches, tape measures, thermometers, vascular assessment tools, and X-ray equipment, supplied to medical clinics and allied health practitioners.
• Patient Handling Equipment Equipment for safe patient transfer and handling including hoists, slings, and patient transfer devices, supplied to hospitals, aged care facilities, and clinics.
• Physiotherapy Supplies Physiotherapy treatment supplies including braces and strapping, hot/cold therapy, active passive training (APT) devices, continuous passive motion (CPM) machines, creams/gels/sprays, cushion supports, hand therapy equipment, hydrotherapy supplies, lumbar rolls, and massage products, supplied to physiotherapy clinics.
• Practice Supplies General practice consumables and supplies including cardio and pulse equipment, charts and models, CTG belts, dynamometers, foot orthotics, gloves, hygiene and woundcare products, measurement tools, orthosis supplies, orthotic accessories, practice instruments, paper products, podiatry supplies, practice equipment, range of motion tools, scales, shoe traction, and creams/gels/sprays, sold to medical and allied health practices.
• Pressure Care and Comfort Products Pressure relief and comfort products including cushion supports, EquaGel cushions, mattresses, patient positioning devices, medical pillows, Purple cushions, and therapeutic pillows, sold to aged care, hospitals, and home users.
• Rehabilitation Equipment Rehabilitation and recovery equipment including active passive training devices, balance and coordination equipment, CPM machines, cuff weights, gym stations, hand therapy tools, home health products, hot/cold therapy, massage equipment, massage rollers, medicine balls, range of motion devices, rehab bikes, rehab treadmills, rehab steps, resistive exercise equipment, strength training gear, suspension frames (Guthrie Smith), traction devices, and walking rails/parallel bars, supplied to physiotherapy and rehabilitation clinics.
• Treatment Tables and Couches Medical and therapeutic treatment furniture including Bobath/neuro couches, change tables, chiropractic couches, dialysis couches, ENT chairs, examination couches and tables, gynae couches, manipulation couches, massage chairs/couches/tables, multipurpose couches, ophthalmology couches, phlebotomy chairs, podiatry chairs, stools, tattoo tables, therapy tables, tilt tables, and traction couches, sold to allied health and medical practices.
• Trolleys, Carts, IV, and Shelving Medical facility storage and transport equipment including chrome trolleys, equipment trolleys, IV poles, laundry trolleys, medical carts, oxygen trolleys, service trolleys, warehouse trolleys, and stainless steel trolleys, supplied to hospitals and medical facilities.
• Airex Balance Pads Premium balance training equipment made from closed-cell foam with Sanitized antimicrobial technology, available in Elite, Solid, and XLarge sizes for physiotherapy, rehabilitation, and fitness training customers.
• Airex Balance Beams Swiss-made balance training beams made from closed-cell foam with antimicrobial protection, available in Mini (410mm) and Large (1600mm) sizes for balance training, yoga, and Pilates exercises.
• Airex Yoga/Pilates Mat Premium yoga and Pilates mat made from closed-cell foam with Sanitized antimicrobial technology, 8mm thickness and 1900x600mm dimensions, weather resistant for indoor/outdoor use by clinics, fitness facilities, and home users.
• CanDo Power Web Junior 18cm diameter latex-free hand and wrist rehabilitation exercise device available in multiple resistance levels (XX Light to X Heavy), intended for physical therapy and hand rehabilitation customers.

Quantifiable outcome

• Over 800 healthcare products available to customers
• +2 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators3 records

Recent moves3 records

Expansion highlights3 records

Broad incumbents

• AdaptHealth: Large US-listed DME and home medical equipment distributor serving patients with sleep, respiratory, mobility, and diabetes needs — analogous business model at much larger scale, useful as a benchmark for the category's economics and digital trajectory.
• Ottobock: Global mobility and orthopedic products company with a significant Australian presence in prosthetics, wheelchairs, and rehab — a much larger incumbent whose product categories overlap with Access Health's mobility and rehabilitation lines.

Direct peers

• Aidacare: Australian healthcare equipment distributor supplying hospitals, aged care, and community care with mobility, seating, beds, and daily living aids — directly comparable in product breadth, customer segments, and Australia-wide B2B/B2C distribution model.
• Independent Living Specialists (ILS): Australian retailer and NDIS-registered provider of mobility equipment, daily living aids, and rehabilitation products sold through showrooms and e-commerce — closely overlapping Access Health's mobility, daily living, and NDIS-focused categories in the same Australian market.
• Country Care Group: Australian DME and mobility equipment distributor serving regional and aged care customers — comparable in product mix (mobility, rehab, daily living) and Australia-wide distribution footprint.
• McFarlane Medical: Australian medical and rehabilitation equipment supplier with catalog overlap in physiotherapy, mobility, and clinical products — comparable small-to-mid-sized Australian DME distributor.
• BrightSky Australia: Australian online retailer of healthcare and assistive technology products including continence, mobility, and daily living aids with NDIS-aligned ordering — comparable in D2C e-commerce model and NDIS focus.
• Medshop Australia: Australian online medical supplies retailer offering medical, diagnostic, and clinical equipment to professionals and consumers — directly comparable e-commerce-led distribution model with overlapping SKU categories.
• Apollo Medical Supplies: Australian distributor of physiotherapy, rehabilitation, and clinical medical equipment serving clinics and home users — overlapping directly with Access Health's physiotherapy, rehabilitation, and electrotherapy categories.

Emerging players

• Para Mobility: Australian specialist in accessible mobility and bathroom equipment for aged care and disability — narrower focus than Access Health but overlapping on mobility/bathroom categories and NDIS clientele.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/AccessHealthAus
• Facebookfacebook.com/AccessHealthAU
• LinkedInlinkedin.com/company/accesshealth-ptyltd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about access health