NEST
NEST is a privately-held Integrated Facilities Management provider founded in 1994, serving multi-site North American enterprise brands across retail, financial, restaurant, manufacturing, and automotive. It delivers managed FM services via its proprietary NEST Facilitate platform and vetted Independent Service Provider network under a total-cost pricing model.
- Company typePrivate
- Founded1994
- HeadquartersSewell, United States
- Headcount—
- GTM typeB2B
- OfferingServices
What NEST does
NEST (NEST International, Inc.) is a privately-held Integrated Facilities Management (IFM) provider founded in 1994 and headquartered in Sewell, New Jersey, with an additional office in Bonita Springs, Florida. The company pioneered the IFM category across the United States and Canada and serves multi-site enterprise brands in retail, financial services, restaurant, manufacturing, and automotive industries. Named clients include Lush, Williams-Sonoma, Mattress Firm, Spirit Halloween, Talbots, Spencer's, Boot Barn, Lilly Pulitzer, Torrid, Michaels, J.Jill, Hot Topic, Floor and Decor, Petco, GameStop, Lane Bryant, Soma, Loft, Ann Taylor, WHBM, Chico's, Harbor Freight, Tempur-Sealy, Miniso, Honeygrow, Penske, Comoto Holdings, and Fulton Bank, alongside more than 25 additional enterprise accounts.
NEST's core product is NEST Facilitate, a proprietary Computerized Maintenance Management System (CMMS) and work-order management platform used to coordinate service delivery across multi-site programs. The platform is paired with ISP Connect, a mobile application that links clients to NEST's vetted Independent Service Provider (ISP) network of pre-qualified trade contractors across North America. The company also offers standalone facilities management delivery, construction and project management, and dedicated cleaning services. AI-adjacent capabilities include predictive maintenance analytics on equipment behavior trends, an optimization-driven savings calculator, and dispatch automation that intentionally retains human oversight rather than relying on purely algorithmic routing.
NEST operates a differentiated pricing model. Rather than charging hourly markups or separate software or subscription fees, the company bills as a managed-services partner under a total-cost structure, with management fees sized to the program. NEST claims this approach delivers 10–15% savings on facilities management spend and reported $18 million in client technology-fee savings in 2024 (up from $16 million in 2023), with a documented 14% annual savings for a financial institution over a 10-year partnership. Go-to-market is enterprise field sales supported by an annual IFM Summit (now planned through its fifth year), industry events, and content marketing. Standard implementation runs approximately 90 days.
NEST firmographics
Firmographics- Name
- NEST
- Legal name
- NEST International, Inc.
- Website
- https://enternest.com
- Company type
- Private
- Founded year
- 1994
- Operating status
- Operating
- Short description
- NEST is a privately-held Integrated Facilities Management provider founded in 1994, serving multi-site North American enterprise brands across retail, financial, restaurant, manufacturing, and automotive. It delivers managed FM services via its proprietary NEST Facilitate platform and vetted Independent Service Provider network under a total-cost pricing model.
- Ownership category
- akta.pro rank
Where NEST is headquartered
LocationHeadquarters
- HQ city
- Sewell
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
NEST business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Integrated Facilities Management (IFM) Services: NEST delivers day-to-day tactical management of facilities, financial consulting, analytics, project management, and construction for major multi-site brands. Revenue is generated through management fees based on program size, using a total cost model rather than hourly rate or markup models. No software or subscription fees are charged to clients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Integrated Facilities Management (IFM) - Full-service solution |
| Other | Multi-year contract | Standalone FM Service Delivery |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels7 records
NEST product offering
Product offeringCore offering
NEST provides facilities management, maintenance, construction, and project services for multi-site organizations across North America. Its offering combines day-to-day facilities operations, financial consulting, analytics, project management, and construction with a cloud-based work-order platform and a nationwide network of service providers.
Product overview
NEST offers a comprehensive Integrated Facilities Management (IFM) ecosystem built around its proprietary technology platforms. The core offering consists of NEST Facilitate, a cloud-based work order management platform, paired with ISP Connect for Independent Service Provider coordination. These technology products enable the company's IFM service delivery, which includes Standalone FM Service Delivery, Construction & Project Management, and Cleaning Services. The integrated approach combines NEST Facilitate and ISP Connect with a 24/7 U.S.-based Operational Command Center, financial planning & analytics, and quality assurance processes to deliver 360-degree support across multi-site organizations with no software or subscription fees.
Differentiator
Problem solved
Functional benefit
Brands
- NEST Facilitate: NEST's proprietary cloud-based, end-to-end work order management platform with automated workflows, dynamic access to location data and asset history, and mobile-friendly functionality. Offered at no tech fees for clients and contractors.
- ISP Connect
- NEST IFM Summit
- NEST Nurtures
Products and services
- NEST Facilitate Cloud-based work-order management platform with automated workflows, dynamic access to location data and asset history, and mobile functionality for NEST clients and providers; NEST states that it is provided at no additional technology fee.
- ISP Connect Mobile application for independent service providers to manage work orders, update job status, upload site photos, communicate with NEST operations, request NTE increases, sign work orders, and manage billing.
- Integrated Facilities Management Full-service facilities-management program for multi-site organizations covering day-to-day tactical management, financial consulting, analytics, project management, and construction under 360-degree support.
- Standalone FM Service Delivery Standalone HVAC, recurring-program, general-maintenance, and handyman services for multi-site organizations seeking individual trades or service areas.
- Construction and Project Management Construction and project services for multi-site organizations, including disaster recovery, fixture installation, remodels, retrofits, and roll-outs.
- Cleaning Services Commercial cleaning services covering floor care, carpet cleaning, janitorial work, power washing, window cleaning, clean-ups, and health and safety services.
Quantifiable outcome
- Clients saved over $18 million in tech fees in 2024
- +5 more outcomes
Companies that use NEST
Customer profileNamed customers31 records
Segments3 records
Ideal customer profiles3 records
NEST technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature5 records
NEST partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Skilled Trades Advisory Council (STAC)coreNEST co-founded the Skilled Trades Advisory Council (STAC), an initiative aimed at bridging the trade skills industry and addressing the skilled labor shortage. STAC works to promote vocational education, support apprenticeships, and elevate careers in the skilled trades.
- Facility PlusminorGold sponsor of the 4th Annual NEST IFM Summit 2026
- AxisVectorminorGold sponsor of the 4th Annual NEST IFM Summit 2026
- APEXminorGold sponsor of the 4th Annual NEST IFM Summit 2026
- Pave AmericaminorGold sponsor of the 4th Annual NEST IFM Summit 2026
- Maximus PartnersminorGold sponsor of the 4th Annual NEST IFM Summit 2026
- Fulton BankminorSilver sponsor of the 4th Annual NEST IFM Summit 2026
- CarrierminorSilver sponsor of the 4th Annual NEST IFM Summit 2026
- RSMminorSilver sponsor of the 4th Annual NEST IFM Summit 2026
- Service Side MechanicalminorBronze sponsor of the 4th Annual NEST IFM Summit 2026
- Mazzer PlumbingminorBronze sponsor of the 4th Annual NEST IFM Summit 2026
- NFPminorBronze sponsor of the 4th Annual NEST IFM Summit 2026
- New Horizons AcademyminorLas Vegas nonprofit supporting children with Autism, ADHD, dyslexia, and other learning differences. NEST IFM Summit attendees donated sensory boards to the academy as part of NEST Nurtures charitable initiative.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
NEST competitors and assessment
Company assessmentDirect peers
- ABM Industries: ABM Industries is a U.S.-based integrated facility services provider offering janitorial, HVAC, parking, and facility management for multi-site commercial and retail clients — directly comparable to NEST's core IFM-plus-trades delivery model for multi-site brands.
- ISS A/S: ISS is a global integrated facility services company delivering cleaning, technical services, and workplace solutions to multi-site enterprise clients, overlapping directly with NEST's IFM, cleaning, and project-management offerings.
- Aramark: Aramark provides managed facility, uniform, and food services across multi-site clients in North America; its facilities-services segment competes head-to-head with NEST for multi-site enterprise facility management contracts.
Broad incumbents
- Sodexo: Sodexo is a global integrated facility management and food services incumbent that delivers FM, technical maintenance, and workplace services to multi-site enterprises, serving as a much larger competitor to NEST in the broader IFM market.
- Jones Lang LaSalle (JLL): JLL provides integrated real estate and facility management services globally to enterprise and multi-site clients through its JLL Technologies and FM divisions, competing for the same large multi-site facility outsourcing contracts as NEST.
- Cushman & Wakefield: Cushman & Wakefield delivers global facility management services alongside its commercial real estate advisory business, competing with NEST for enterprise IFM engagements across multi-site retail and corporate portfolios.
- CBRE Group: CBRE's Global Workplace Solutions segment provides integrated facility management for large multi-site occupiers globally, directly competing with NEST for enterprise FM outsourcing contracts.
- Compass Group: Compass Group is a global support services conglomerate with overlap on the multi-site enterprise services space; while foodservice-led, its support-services business competes with broader IFM providers like NEST for multi-site retail and foodservice clients.
Regional players
- Mitie Group: Mitie is a UK-based integrated facility services provider offering technical maintenance, cleaning, and security to multi-site enterprises; while geographically focused on the UK, its service model and IFM positioning closely mirror NEST's.
- Atalian Servest: Atalian is a European-headquartered global integrated facility services provider offering cleaning, technical, and security services to multi-site clients, with a comparable IFM-plus-trades delivery model to NEST though primarily operating outside North America.
Market position
Strengths5 records
Weaknesses2 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
NEST social profiles
Digital presenceNEST financial estimates
Financial estimateRevenue estimate
Valuation estimate
NEST leadership team
Management profileNumber of profiles
Profiles1 record
NEST funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NEST M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NEST
What does NEST do?
NEST provides facilities management, maintenance, construction, and project services for multi-site organizations across North America. Its offering combines day-to-day facilities operations, financial consulting, analytics, project management, and construction with a cloud-based work-order platform and a nationwide network of service providers.
Is NEST a public or private company?
NEST is a private company. It is classified as unknown and is currently operating.
When was NEST founded?
NEST was founded in 1994.
Where is NEST based?
NEST is headquartered in Sewell, United States, in the North America region.
How does NEST make money?
One revenue line is on record: integrated Facilities Management (IFM) Services.
Who are NEST's main competitors?
Direct peers on record are ABM Industries, ISS A/S and Aramark. Broad incumbents are Sodexo, Jones Lang LaSalle (JLL), Cushman & Wakefield, CBRE Group and Compass Group. Regional players are Mitie Group and Atalian Servest.
Does NEST have an API?
No public API is recorded for NEST.