acute kids urgent care

What acute kids urgent care does

Acute Kids Urgent Care (legal name AcuteKids Pediatric Urgent Care) is a private, founder-owned pediatric urgent care practice founded in 2017 by Chrysa Charno, an Emergency Medicine/Urgent Care PA, and headquartered in the Rochester, New York metropolitan area. The company provides same-day sick visits, injury treatment (scrapes, cuts, bumps, sports injuries), on-site laboratory and X-ray services, influenza care, and rapid multi-pathogen respiratory testing using FDA-approved Cepheid GeneXpert Xpress RT-PCR technology that returns SARS-CoV-2, Flu A/B, and RSV results in under one hour. Clinical staffing is composed of pediatricians, advanced practice providers (PAs/NPs), and pediatric nurses with dedicated pediatric training, differentiating the practice from general urgent care competitors in the region.

The company operates two clinic sites — Webster, NY (active, Mon-Fri 2pm-10pm, Sat-Sun 10am-6pm) and Gates/Rochester, NY (temporarily closed) — and serves families with children from infancy through adolescence who need urgent pediatric care outside typical pediatrician office hours. Go-to-market is direct-to-consumer and community-focused, with patient acquisition supported by an online pre-registration platform (ClockWise MD), an online bill payment system (WebPay), newsletter signups, and social media presence. The company bills through accepted insurance networks including ACPN, Aetna, Cigna, Excellus BCBS, Independent Health, Medicaid State, MultiPlan, MVP, Three Rivers, Tricare East, UHC, and USA MCO.

Acute Kids is a small, independently operated local practice with no disclosed external funding, subsidiaries, or M&A activity. Technology investment has centered on licensed third-party diagnostic hardware (Cepheid GeneXpert Xpress) and third-party patient-facing software integrations (ClockWise MD, WebPay), rather than proprietary platform development. The company reports no AI/ML capabilities, patents, trademarks, certifications, or formal industry awards in the available source material.

Name

acute kids urgent care

Legal name

AcuteKids Pediatric Urgent Care

Website

https://acutekidsurgentcare.org

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Acute Kids Urgent Care is a founder-owned pediatric urgent care practice founded in 2017 in Rochester, NY, providing same-day sick visits, injury treatment, on-site labs and X-rays, and multi-pathogen rapid respiratory testing for children.

Ownership category

akta.pro rank

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Pediatric Urgent Care Services: Provides urgent medical care services for children including sick visits, injury treatment, lab work, X-rays, and flu treatment. Services are billed through accepted insurance providers including major insurers such as Aetna, Cigna, Excellus BCBS, United Healthcare, and Medicaid.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Acute Kids Urgent Care operates pediatric-specific urgent care clinics delivering same-day sick visits, injury treatment (scrapes, cuts, bumps, sports injuries), on-site lab and X-ray diagnostics, influenza treatment, and FDA-approved rapid molecular testing for SARS-CoV-2, Flu A/B, and RSV. Services are delivered by pediatric-trained providers (pediatricians, PAs, NPs, pediatric nurses) in a child-friendly environment with extended evening and weekend hours at physical locations in the Rochester, NY market.

Product overview

Acute Kids Urgent Care operates as a pediatric-specific urgent care facility offering a unified set of healthcare services for children. The core offering includes five integrated services: Sick Visits for same-day pediatric care, Injuries treatment for childhood accidents and sports injuries, Lab & X-Rays for on-site diagnostic testing, Flu Treatment for influenza care, and COVID-19 Rapid Testing using FDA-approved Cepheid GeneXpert Xpress® for multi-pathogen respiratory testing. All services are delivered in a kid-friendly environment designed specifically for pediatric patients, with extended evening and weekend hours to address urgent care needs when pediatricians are unavailable.

Differentiator

Problem solved

Functional benefit

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• PM Pediatrics: Largest U.S. pediatric-focused urgent care operator with locations across multiple states. Closest direct strategic analog to Acute Kids' pediatric-only, kid-friendly urgent care model.
• Pediatrix Medical Group: Large national physician group practice focused on pediatric and maternal health services. Comparable pediatric clinical focus though primarily inpatient/neonatal rather than urgent care.
• WellNow Urgent Care: General urgent care chain operating across New York State including the Rochester region. Direct local competitor offering overlapping but non-specialized urgent care services.
• Rochester Regional Health Immediate Care: Hospital-affiliated immediate/urgent care network in the Rochester market. Competes for pediatric walk-in volume, though not pediatric-specialized.
• Golisano Children's Hospital (UR Medicine): Regional children's hospital serving the Rochester market. Competes indirectly by offering pediatric emergency and specialty services that overlap with Acute Kids' higher-acuity cases.

Direct peers

• Little Spurs Pediatric Urgent Care: Multi-site pediatric urgent care chain operating across Texas with a similar niche focus on children and on-site diagnostics/X-ray. Comparable scale and care model.
• Urgent Care for Kids: Pediatric urgent care operator in multiple U.S. states delivering similar services (sick visits, injuries, X-rays, flu testing) in a kid-friendly environment with extended hours.
• Night Light Pediatrics: Pediatric urgent care chain with extended evening and weekend hours. Highly comparable in service mix (sick visits, injuries, on-site labs) and pediatric-only positioning.

Emerging players

• Blueberry Pediatrics: Pediatric telehealth and on-demand care provider. Represents an emerging digital alternative to in-person pediatric urgent care visits for low-acuity cases.

Others

• Clockwise MD: Online patient pre-registration and queue management platform used by Acute Kids across its clinics. Ecosystem partner whose adoption signals operational digital maturity.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Customer concentration

• LinkedInlinkedin.com/company/acutekids-pediatric-urgent-care

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about acute kids urgent care