amr - southbay.com

What amr - southbay.com does

American Medical Response, Inc. (AMR) is the largest private provider of medical transportation services in the United States, operating as a wholly-owned subsidiary of Global Medical Response, Inc. The company provides 911 emergency response, advanced life support (ALS), basic life support (BLS), specialty/critical care transport, bariatric transport, interfacility transportation, wheelchair van services, event medical coverage (including motorsports safety teams for NASCAR, INDYCAR, and IMSA), and federal disaster response under contract with FEMA. Services are delivered across 36 states and the District of Columbia through 20+ retained regional brands — Abbott EMS, Lifeguard, Medics Ambulance Service, MedicWest, MEDSTAR, Gold Coast, River Medical, Life Line, Hunter EMS/AMR of NY, MetroCare, MedStat, Physicians Transport Service, and others — each preserving local community identity under the national GMR/AMR umbrella.

The underlying technology stack centers on operational EMS infrastructure rather than AI: GPS/AVL fleet tracking, computer-aided dispatch (CAD), NAED-accredited dispatch protocols, and CAAS accreditation across more agencies than any other U.S. provider. The technology base supports 24/7 dispatch, ambulance routing, and clinical documentation across roughly 34,000-38,000 employees and millions of annual service requests (e.g., ~125,000/year in Knoxville, ~100,000 calls plus 6,000+ events in MedicWest/Las Vegas, ~90,000 transports/year for Abbott EMS St. Louis). A newer Healthcare Innovation layer adds the Nurse Navigation Program (911 caller triage routing), Transportation Management Platform, and Transfer Centers.

AMR monetizes through a mix of transaction-based and contract-based revenue streams: (1) 911 emergency transport fees paid by user fees, insurance (Medicare covers 80% of allowable rate), and government contracts with cities, counties, and fire departments; (2) interfacility and non-emergency transports billed to insurance carriers, Medicare/Medicaid, and patients; (3) FEMA federal disaster response contracts; (4) event medical standby billed to venues and organizers; (5) a recurring annual membership program (AMCN) covering out-of-pocket ambulance expenses. Customer segments span government agencies (primary), healthcare facilities (hospitals, skilled nursing, health systems including MUSC, BJC, SSM), event organizers and professional sports leagues, federal agencies, and individual patients. GTM motion is primarily enterprise field sales into government and healthcare procurement, supplemented by direct-to-consumer membership enrollment.

Name

amr - southbay.com

Legal name

American Medical Response, Inc.

Website

https://amr-southbay.com

Company type

Private

Operating status

Operating

Short description

AMR is the largest private provider of medical transportation services in the United States, operating 911 emergency response, interfacility transport, and federal disaster response across 36 states through 20+ regional brands under parent Global Medical Response.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Services-Health Services (8000)

akta.pro primary industry

Private EMS Providers (Contract/Interfacility) (HLAFANAB)

akta.pro secondary industries

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Disaster Response, Rescue & Tactical EMS (DMAT/USAR/SWAT/HAZMAT Medical) (HLAFANAH)

Keywords

• Emergency medical services
• Ambulance transportation
• Patient transport services
• 911 emergency response
• Critical care transport

Headquarters

HQ city

Greenwood Village

HQ country

United States

HQ region

North America

Offices23 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Emergency Medical Services: Revenue generated from 911 emergency ambulance services contracted with cities, counties, fire departments, and government agencies. Funded through user fees and government contracts.
2. Non-Emergency Medical Transportation: Interfacility transportation services billed to insurance carriers, Medicare, Medicaid, or directly to patients for medically necessary non-emergency transports.
3. Federal Disaster Response: Prime EMS contractor with FEMA providing ground ambulance, air ambulance, paratransit services and non-ambulance EMS personnel. Revenue from federal government disaster response contracts.
4. Event Medical Services: Standby medical services for sporting events, concerts, festivals, and special events billed to event organizers and venues.
5. Membership Program: AMR membership program (AMCN) providing coverage for out-of-pocket ambulance transportation expenses, generating recurring membership revenue.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

AMR (American Medical Response) provides ground medical transportation and emergency medical services, including 911 emergency response, advanced and basic life support transport, specialty/critical care transport, interfacility patient transfers, and event medical standby. The company operates as the nation's largest private ambulance provider, serving governments, healthcare facilities, event organizers, and individual patients across 36 states and the District of Columbia.

Product overview

AMR (American Medical Response) is America's leading provider of ground medical transportation, operating as part of the Global Medical Response family of companies. The company offers a comprehensive portfolio of EMS services including 911 Emergency Response, Advanced Life Support (ALS), Basic Life Support (BLS), Specialty/Critical Care Transport, Bariatric Transports, Interfacility Transportation, Wheelchair Van Services, Event Medical Services, Federal Disaster Response, and Healthcare Innovation programs. The core service architecture consists of emergency response capabilities supported by specialty transport services and innovative healthcare solutions like Nurse Navigation. AMR serves communities through numerous local brands including Abbott EMS, Lifeguard Ambulance Service, Medics Ambulance Service, MedicWest, MEDSTAR, Gold Coast Ambulance, Life Line Ambulance, River Medical, and Hunter EMS/AMR of NY, providing services in 36 states and the District of Columbia.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Services
• Advanced Life Support (ALS)
• Basic Life Support (BLS)
• Specialty Care / Critical Care Transport
• Bariatric Transports
• Interfacility Transportation
• Wheelchair Van Services
• Event Medical Services
• Motorsports Safety and Medical Services
• Federal Services / Disaster Response
• Onsite Health & Safety
• Membership Program (AMCN)
• EMS Education and Training
• Nurse Navigation Program

Quantifiable outcome

• 125,000 requests for service per year in Knoxville alone
• +2 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

23 partnerships are on record, tiered core and minor.

• Med-TranscoreOthersMed-Trans is a leading national medical transport provider, focused on establishing professional relationships with leading health systems, medical centers and EMS agencies. Part of Global Medical Response family.
• AirMed InternationalcoreOthersAirMed International offers unparalleled medical care and bedside-to-bedside transportation with some of the most experienced air medical crews in the industry. Part of Global Medical Response family.
• Air Evac LifeteamcoreOthersAir Evac Lifeteam is the nation's leading provider of helicopter air ambulance services. Part of Global Medical Response family.
• REACH Air Medical ServicescoreOthersREACH Air Medical Services provides critical care air and ground transport service to communities throughout California, Colorado, Hawaii, Nevada, Oregon and Wyoming. Part of Global Medical Response family.
• Guardian FlightcoreOthersGuardian Flight is a leading provider of air medical services, transporting patients in remote and rural settings to large hospitals in metropolitan areas. Part of Global Medical Response family.
• NCTI (National College of Technical Instruction)coreTechnology or IntegrationNCTI provides paramedic and EMT-Basic training. NCTI also offers continuing education for EMS professionals, including doctors, nurses and EMTs. AMR offers nationally accredited EMS education through their training institutes.
• IHM Academy of EMScoreTechnology or IntegrationIHM offers a nationally accredited paramedic training program. IHM serves the St. Louis and Kansas City metropolitan area. AMR offers nationally accredited EMS education through their training institutes.
• CES (College of Emergency Services)coreTechnology or IntegrationCES offers a nationally accredited paramedic training program with two options - Paramedic Certificate track or Associates in Applied Science Paramedic (AAS). AMR offers nationally accredited EMS education through their training institutes.
• GMR LearningcoreTechnology or IntegrationGMR Learning provides access to tools and training for EMS professionals. AMR offers nationally accredited EMS education through their training institutes.
• American Heart AssociationcoreStrategic or Co-development PartnerLife Line Ambulance has been the area Training Center for the American Heart Association since 1992. Provides basic and advanced life support courses.
• Yavapai CollegeminorStrategic or Co-development PartnerLife Line works closely with Yavapai College for AHA training sites.
• Central Arizona Fire & Medical AuthorityminorStrategic or Co-development PartnerLife Line works closely with Central Arizona Fire & Medical Authority for AHA training sites.
• Prescott Fire DepartmentminorStrategic or Co-development PartnerLife Line works closely with Prescott Fire Department for AHA training sites.
• Flagstaff Medical CenterminorStrategic or Co-development PartnerLife Line paramedics receive online medical direction through strategic partnerships with Flagstaff Medical Center.
• Yavapai Regional Medical CenterminorStrategic or Co-development PartnerLife Line paramedics receive online medical direction through strategic partnerships with Yavapai Regional Medical Center.
• Wickenburg Community HospitalminorStrategic or Co-development PartnerLife Line paramedics receive online medical direction through strategic partnerships with Wickenburg Community Hospital.
• Banner Del E. Webb HospitalminorStrategic or Co-development PartnerLife Line paramedics receive online medical direction through strategic partnerships with Banner Del E. Webb Hospital.
• FEMA (Federal Emergency Management Agency)coreStrategic or Co-development PartnerAMR is the prime EMS/ambulance contractor with FEMA to provide ground ambulance, air ambulance, paratransit services and non-ambulance EMS personnel to supplement the federal and military response to disasters.
• NASCARcoreStrategic or Co-development PartnerAMR provides expertise with the AMR NASCAR Safety Team, EMS professionals extensively trained in motorsports safety and on-track response.
• INDYCARcoreStrategic or Co-development PartnerAMR provides expertise with the AMR IndyCar Safety Team, EMS professionals extensively trained in motorsports safety and on-track response.
• IMSA (International Motor Sports Association)coreStrategic or Co-development PartnerAMR partners with IMSA Track Services Team, EMS professionals extensively trained in motorsports safety and on-track response.
• Global Medical ResponsecoreOthersGlobal Medical Response is the parent company. GMR is the leading integrated air and ground mobile patient care and EMS provider in the nation.
• MediCopycoreImplementation/ SI/ Consulting PartnerAMR has partnered with MediCopy, a health information management company, to provide accurate and timely delivery of medical records. Patients can request records at medicopy.net/AMR.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Falck USA: Falck is one of the largest private ambulance and EMS providers in the U.S., delivering 911, interfacility and event medical services through municipal and healthcare contracts — directly comparable to AMR's core ground ambulance offering across multiple states.
• Acadian Ambulance Service: Acadian is a privately held, multi-state ambulance and air medical provider operating 911, interfacility and community paramedicine services across the Gulf South and beyond; its service mix and contracted-government model closely mirror AMR's portfolio.
• PatientCare Logistics Solutions: PatientCare operates 911 and interfacility ambulance services in multiple U.S. states under local brand names, competing head-to-head with AMR for municipal franchises and hospital IFT contracts.
• Care Ambulance Service: Care Ambulance provides both 911 emergency and non-emergency interfacility transport services primarily in California and Nevada, directly overlapping with AMR's AMR Ventura County, MedicWest and Medics Ambulance operations.
• Sunstar Paramedics: Sunstar is the exclusive 911 ambulance provider for Pinellas County, Florida, and also provides interfacility transport — a direct municipal franchise peer to AMR's 911 contracts (e.g., Knox County/Knoxville).

Broad incumbents

• Northwell Health (Center for EMS): Northwell operates an integrated hospital-based EMS system across the New York metro region, offering 911, interfacility and specialty transport — a broader health-system incumbent that overlaps AMR's New York operations, especially Hunter EMS/AMR of NY.

Emerging players

• Royal Ambulance: Royal is a growing private ambulance and medical transportation provider in California focused on interfacility, bariatric and event medical transport, competing for hospital contracts that AMR/Medics Ambulance also pursues.
• Life EMS Ambulance: Life EMS provides 911 and interfacility ambulance services across Michigan, Ohio and Indiana — a regional private competitor that bids against AMR's local franchises in those states.

Others

• ZOLL Medical Corporation: ZOLL supplies defibrillators, monitors, data management and dispatch software used by EMS agencies including AMR — a key equipment/technology vendor rather than a direct competitor, but central to AMR's clinical and CAD operations.
• ImageTrend: ImageTrend provides electronic patient care reporting (ePCR), CAD and EMS data systems used by AMR and many peers; included as an adjacent ecosystem technology partner rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/amr_social
• Facebookfacebook.com/AMRAmericanMedicalResponse
• LinkedInlinkedin.com/company/american-medical-response-1
• Instagraminstagram.com/amr_social

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries20 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about amr - southbay.com