What KONE Hissit does

KONE Hissit Oy is the Finnish national operating subsidiary of KONE Oyj (Nasdaq Helsinki: KNEBV), one of the world's largest elevator and escalator companies founded in Finland in 1910. The entity serves the Finnish market through a workforce of approximately 750 professionals based at the Helsinki regional headquarters, with additional operations including a company-owned vocational training academy in Hyvinkää. KONE Hissit sells, installs, and services elevators, escalators, autowalks, and a broad automatic door portfolio (sliding, revolving, hermetic, swing, rapid roll, and security gate solutions) for residential, commercial, government, transit, and hospitality customers across Finland.

The underlying technology stack is anchored by several proprietary platforms: the EcoDisc gearless motor with copper winding system, the UltraRope carbon-fiber lifting rope enabling up to 1,000-meter lift heights, the MonoSpace machine-room-less elevator architecture (commercialized since 1996), the JumpLift construction-period elevator, and the DX-series product family with standardized IoT connectivity. Digital services layer on top of the hardware, including KONE Smart Maintenance (predictive analytics identifying up to 70% of faults before occurrence), KONE Destination Control for elevator dispatch optimization, KONE Studio for architect-driven elevator specification, and KONE Online/myKONE customer portals for service management.

The business model combines one-time new-equipment sales (elevators, escalators, doors) with high-margin recurring maintenance and modernization service contracts. At the parent group level, more than 60% of revenue is derived from maintenance and modernization services, making this a predominantly installed-base annuity model rather than a pure project-sales business. Pricing is custom quotation-based per installation, determined through consultative sales via regional offices, with multi-year service contracts covering the equipment lifecycle. Distribution is exclusively direct through regional field sales and service teams; the company also reaches architects and developers early in the building design phase via KONE Studio and direct consultation to influence equipment specification.

Name

KONE Hissit

Legal name

KONE Hissit Oy

Website

https://kone.fi

Company type

Public

Founded year

1910

Operating status

Operating

Short description

KONE Hissit Oy is the Finnish subsidiary of KONE Oyj, providing elevator, escalator, autowalk, automatic door, maintenance, and modernization services to building owners, property developers, residential associations, transit operators, and government entities across Finland through direct regional sales and field service.

Ownership category

akta.pro rank

Product category

Building Mobility Equipment

NAICS

Elevator and Moving Stairway Manufacturing (333921)

akta.pro primary industry

Elevator, Escalator & Lift Maintenance (IMAIABAF)

akta.pro secondary industries

Elevator Repair & Emergency Callout Services (BPABAIAG), Elevator Modernization & Retrofit (Controllers, Drives, Door Systems) (BPABAIAE), Elevator Remote Monitoring & Predictive Maintenance (IoT/Connected Elevators) (BPABAIAH), Escalator Service & Maintenance (BPABAIAC), Smart Elevators, Escalators & Vertical Transportation (HSAPAPAH)

Keywords

• Elevator manufacturing
• Escalator manufacturing
• Automatic door systems
• Building modernization services
• Predictive elevator maintenance

Headquarters

HQ city

Helsinki

HQ country

Finland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. New Equipment Sales: Sale of elevators, escalators, automatic doors, and smart building solutions for new construction projects. Includes design, installation, and commissioning services.
2. Maintenance and Service Contracts: Recurring maintenance services for elevators, escalators, and doors. Includes preventive maintenance, repairs, and 24/7 emergency support. Over half of KONE's revenue comes from maintenance and modernization services.
3. Modernization and Renovation: Upgrade and modernization services for existing equipment including partial renovations and full replacements to improve energy efficiency, reliability, and appearance.
4. Digital Services: Digital services including KONE Online customer portal, remote monitoring, and analytics for building equipment management.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

KONE Hissit Oy supplies and services KONE elevators, escalators, autowalks, automatic doors, and smart building-mobility systems for new and existing buildings in Finland. Its work includes equipment design and sales, installation, commissioning, preventive maintenance, repairs, emergency support, modernization, digital monitoring, and predictive maintenance.

Product overview

KONE Hissit is the Finnish subsidiary of KONE Oyj, offering a comprehensive People Flow platform spanning elevators (hissit), escalators and autowalks (liukuportaat & liukukäytävät), automatic doors (automaattiovet), smart mobility solutions (liikkumisen älyratkaisut), and digital services. The product portfolio includes machine-room-less elevators (KONE MonoSpace® DX family including Lite DX, 4 DX, and DX Performance variants), compact machine room elevators (KONE MiniSpace™ DX), and heavy-duty elevators (KONE TranSys™ DX). The escalator range covers retail (TravelMaster™ 110), transit (TransitMaster™ 120, TransitMaster™ 140), and autowalk (TravelMaster™ 115, TransitMaster™ 165, InnoTrack™) segments. The automatic door lineup includes sliding doors, revolving doors, hermetic doors, swing door operators, lobby gates, safety revolving doors, security gates, vertical lift doors, rapid roll doors, and rolling shutters. Smart solutions include access control, destination control, display solutions, and remote management. Digital services include KONE Smart Maintenance with predictive analytics (up to 70% fault detection), KONE Studio design tool, and People Flow planning services. Maintenance and modernization services cover all brands. The company also offers training through its own Industrial School (Teollisuusoppilaitos) for elevator technician certification.

Differentiator

Problem solved

Functional benefit

Brands

• KONE Studio: Online design tool for elevator planning and configuration
• KONE Online
• KONE Älykäs huolto
• KONE 24/7 Älykäs
• KONE Access
• KONE Destination
• KONE MonoSpace
• KONE MiniSpace
• KONE TranSys
• KONE TravelMaster
• KONE TransitMaster
• KONE ProSpace
• KONE NanoSpace
• KONE EcoMod
• KONE InnoTrack
• KONE JumpLift
• KONE UltraRope
• KONE EcoDisc
• KONE Polaris
• KONE Care
• KONEen Teollisuusoppilaitos

Products and services

• KONE MonoSpace® DX Machine-room-less passenger elevator for small and medium residential and commercial buildings, with a compact footprint and built-in network connectivity as standard.
• KONE MonoSpace® Lite DX Affordable, space-efficient, machine-room-less residential elevator for apartment buildings with up to 10 floors.
• KONE MonoSpace® 4 DX Machine-room-less elevator for new buildings and replacement of existing elevators, designed to save space, consume less energy, and include network connectivity as standard.
• KONE MonoSpace® DX Performance Machine-room-less elevator for high-traffic commercial buildings with continuous heavy use, suitable for buildings up to 48 floors and reliable high-speed operation during peak periods.
• KONE MiniSpace™ DX Elevator with a compact machine room for medium and tall buildings, with digital network connectivity.
• KONE TranSys™ DX Machine-room-less goods and passenger elevator series for demanding environments such as public transport, retail properties, and hospitals.
• KONE TravelMaster™ 110 Highly energy-efficient escalators designed for retail environments and a pleasant shopping experience.
• KONE TransitMaster™ 120 Durable, energy-efficient escalators designed specifically for public-transport hubs.
• KONE TransitMaster™ 140 Highly durable escalators for demanding public-transport environments such as metro and airport installations.
• KONE TravelMaster™ 115 Sloped autowalk for easy and safe passage through buildings, including for users carrying heavy shopping trolleys or pushing strollers.
• KONE TransitMaster™ 165 Heavy-duty autowalk designed primarily for public transport in demanding conditions such as rail and airport terminals and exhibition centers.
• KONE InnoTrack™ Autowalk for moving people over long distances, with modular design for easy installation without floor-structure modifications and for changes in size or location.
• Automatic Sliding Doors (Automaattiliukuovet) Durable, energy-efficient automatic sliding doors suitable for a wide range of building types.
• Revolving Doors (Pyöröovet) Revolving doors for various properties, designed to save energy and make people flow smoother.
• Hermetic Sliding Doors (Hermeettiset liukuovet) Hermetic sliding doors that provide airtight sealing and are customized to individual needs.
• Automatic Swing Door Operators (Kääntöovikoneistot) Fully automatic swing-door solutions suitable for a wide range of building types.
• Lobby Gates (Aulaportit) Stylish and durable lobby gates for managing people flow within buildings.
• Safety Revolving Doors (Turvapyöröovet) Safety revolving doors for facilities requiring strong security arrangements and smooth people flow.
• Security Gates (Turvasulut) Security gates for locations where identity verification and controlled access are important.
• Vertical Lift Doors (Nosto-ovet) Durable, space-saving vertical lift doors supporting efficient goods movement into and out of commercial properties.
• Rapid Roll Doors (Pikarullaovet) Energy-saving rapid roll doors for outdoor and indoor use, supporting goods transport and reducing energy costs in parking garages and clean or cold rooms.
• Rolling Doors (Rullaovet) Rolling shutters supporting smooth passage in a variety of environments.
• KONE ProSpace™ Plus Elevator for retrofit installation in buildings without an elevator, designed for installation within an existing stairwell.
• KONE EcoMod™ Escalator modernization solution that allows modernization without removing the existing truss, reducing energy consumption and operating costs.
• KONE JumpLift Construction-period elevator for moving people and goods as a building is constructed, with a temporary machine room that moves upward as new floors are added.
• KONE Care™ Maintenance and service offering for KONE equipment, including preventive maintenance, repairs, multi-year service contracts, and 24/7 emergency support.
• KONE Älykäs huolto (KONE Smart Maintenance) Digital predictive-maintenance service that uses IoT sensors, analytics, and smart-building technology to identify up to 70% of faults before they occur in new and existing buildings.
• KONE Modernization and Renovation Services Partial renovation and full replacement services for existing elevators, escalators, doors, and related equipment to improve energy efficiency, reliability, and appearance.
• People Flow Planning Service (People Flow -suunnittelupalvelu) Analysis and planning service for movement within and between buildings using KONE expertise.

Quantifiable outcome

• Energy savings of up to 70% through elevator modernization
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

One partnership is on record.

• Workplace PrideminorOthersKONE collaborates with Workplace Pride, a non-profit organization focused on improving the lives of gender and sexual minority people (LGBTQ+) in workplaces globally. This partnership supports KONE's internal diversity and inclusion initiatives and LGBTQ+ inclusion work.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Otis Worldwide: Global leader in elevator, escalator, and moving walkway manufacturing, installation, and service. Directly competes with KONE Hissit in the Finnish market through its local subsidiary Otis Oy, offering overlapping product lines and maintenance services.
• Schindler Group: Swiss-based global elevator and escalator manufacturer with a Finnish subsidiary. Directly competes with KONE Hissit in new equipment, maintenance, and modernization across commercial and residential building segments.
• TK Elevator (ThyssenKrupp): Germany-based global elevator and escalator company with established Nordic presence. Competes directly with KONE Hissit in new installations, modernization, and digital service offerings across the Finnish market.
• Mitsubishi Electric (Elevator & Escalator Division): Major Japanese elevator and escalator manufacturer with operations across Europe. Competes with KONE in high-rise and premium commercial applications, including destinations such as the Finnish market.
• Hitachi Lift (Hitachi Ltd.): Global elevator manufacturer with strong presence in Asia and expanding European footprint. Offers comparable products including destination control systems and IoT-enabled elevators that overlap with KONE's DX series.
• Fujitec Co., Ltd. Japanese elevator and escalator manufacturer with European operations. Competes with KONE Hissit in mid-rise commercial and residential elevator segments in the Nordic region.

Emerging players

• Hyundai Elevator: Korean elevator manufacturer expanding globally with competitive pricing in residential and mid-rise segments. Has partial overlap with KONE's product portfolio in price-sensitive European projects.
• Stannah Lifts: UK-based specialist in stairlifts, platform lifts, and low-rise elevators for residential and accessibility applications. Comparable to KONE's accessibility-focused modernization offerings (e.g., ProSpace retrofit).
• Canny Elevator: Chinese elevator manufacturer expanding into European markets with cost-competitive residential elevator solutions. Partially overlaps with KONE's low-rise residential MonoSpace Lite DX product line.

Others

• Cypress Solutions (smart elevator IoT): Semiconductor and IoT solutions provider for smart elevator and building automation systems. Comparable as an enabling technology provider in the connected elevator and predictive maintenance space where KONE's DX series and Smart Maintenance operate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/KONEcorporation
• Facebookfacebook.com/koneitp
• LinkedInlinkedin.com/company/kone-hissit-oy

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KONE Hissit