Anglian Water

What Anglian Water does

Anglian Water Services Limited is a UK-regulated water and wastewater utility serving approximately 4.3 million customers across the East of England, spanning from Grimsby in the north to Milton Keynes in the south. Founded in 1989 and operating under an Ofwat-appointed licence, the company runs a regional monopoly water business that includes more than 1,000 water recycling works and the associated network infrastructure for drinking water treatment and wastewater management. Its core service is the delivery of piped water and the collection/treatment of wastewater for residential and commercial customers in its appointed area, with no retail competition by regulatory design.

The company has positioned itself around a multi-year capital investment programme, with £1.6 billion of planned investment from April 2026 representing the largest single-year investment in its history (a 9% increase versus prior year). A £1.7 billion smart metering programme is backed by Ofwat's 2024 price review, and the company is deploying smart-grid AI sensors in Ely (£7.5 million) as part of its operational technology upgrade. It holds ISO 9001, ISO 14001, and ISO 45001 certifications — reported as the only UK water company with all three. Anglian Water has invested £100 million in drinking water quality over the last five years and runs a £106 million customer support package assisting more than 300,000 people annually with affordability.

The business model is a regulated utility model: revenue is earned through customer water and wastewater bills, with prices set and revenue allowances approved by Ofwat under periodic price reviews (PR24) and mid-cycle adjustments. Capital delivery is executed through long-dated framework partnerships with major contractors and consultants — including Skanska, Barhale, MMB, Binnies, and a five-year Gleeds partnership with extension to 2034 — supplemented by AI tooling from nPlan for project controls. Anglian Water currently lists 65 open positions across 35 locations, signalling active workforce scaling to deliver the AMP8/AMP9 capex pipeline. The company is privately held; primary financial stakeholders are its shareholders and lenders, with returns framed by Ofwat's allowed cost of capital and performance incentives.

Name

Anglian Water

Legal name

Anglian Water Services Limited

Website

https://anglianwatercareers.co.uk

Company type

Private

Founded year

1989

Operating status

Operating

Short description

Anglian Water is a UK-regulated water and wastewater utility serving 4.3 million customers across the East of England under an Ofwat monopoly licence, operating 1,000+ water recycling works and executing a multi-billion-pound capital investment programme.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Water Supply and Irrigation Systems (22131)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Water Reclamation & Reuse Production (Tertiary/Advanced Treatment) (EUANADAD)

akta.pro secondary industry

Advanced Treatment & Purification Utilities (MF/UF, RO, AOP, UV) (EUANAGAD)

Keywords

• Water utility services
• Wastewater treatment
• Drinking water supply
• Water recycling
• Smart water metering

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Others

Revenue model

1. Water and Sewerage Services: Anglian Water operates as a regulated monopoly water company, generating revenue through customer water bills. Revenue is regulated by Ofwat, with investment cycles tied to price reviews. The company invests in infrastructure upgrades funded through customer bills.

Go-to-market motion1 record

Marketing channels4 records

Core offering

Anglian Water supplies treated drinking water and provides wastewater collection and recycling services to 4.3 million customers across the East of England region from Grimsby to Milton Keynes. The company operates 1,000+ water recycling works that clean and recycle billions of litres of water daily, returning it to nature cleaner than before. Revenue is generated through regulated customer water bills under Ofwat oversight, with the company delivering its largest-ever £1.6 billion single-year investment from April 2026 for infrastructure upgrades.

Product overview

Anglian Water operates as a single unified water utility delivering three core services: drinking water supply to 4.3 million customers, water recycling through 1,000+ treatment works, and smart metering infrastructure. The company also provides customer support services and maintains strategic alliances for infrastructure delivery. Additional offerings include recreational water parks at Grafham, Rutland, and Alton, and a venture holdings subsidiary for innovation investment. The smart metering programme, backed by Ofwat funding, enables real-time data analytics for leak detection and consumption monitoring.

Differentiator

Problem solved

Functional benefit

Products and services

• Anglian Water Services Core water utility service delivering treated drinking water and sewerage services to 4.3 million residential and commercial customers across the East of England region, from Grimsby to Milton Keynes, operated as a regulated monopoly under Ofwat oversight.
• Water Recycling Services

Quantifiable outcome

• Among the best drinking water quality in the world
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature1 record

Partnerships

Eleven partnerships are on record, tiered core.

• GleedscoreImplementation/ SI/ Consulting Partner · 20 August 2026Property consultancy Gleeds appointed to Anglian Water's new multi-million-pound Client-Side Commercial Assurance Services framework. Five-year agreement aims to strengthen governance, cost control, and compliance across Anglian Water's capital and operational programmes in the East of England. Includes provisions for potential extension until 2034.
• Anglian Water's @One AlliancecoreStrategic or Co-development PartnerStrategic alliance for water infrastructure delivery and operations across the region
• Strategic Pipeline AlliancecoreStrategic or Co-development PartnerAlliance focused on strategic pipeline infrastructure projects
• Anglian Venture HoldingscoreStrategic or Co-development PartnerSubsidiary venture holding company for strategic investments
• SkanskacoreStrategic or Co-development PartnerConstruction partnership for infrastructure projects through strategic alliance
• BarhalecoreStrategic or Co-development PartnerCivil engineering partnership for water infrastructure through strategic alliance
• Mott MacDonald Bentley (MMB)coreStrategic or Co-development PartnerEngineering consultancy partnership for water projects through strategic alliance
• BinniescoreStrategic or Co-development PartnerWater and environmental consultancy partnership through strategic alliance
• MWH TreatmentcoreStrategic or Co-development PartnerWater treatment consultancy partnership through strategic alliance
• SwecocoreStrategic or Co-development PartnerEuropean engineering consultancy partnership for infrastructure projects
• AlpheuscoreStrategic or Co-development PartnerEnvironmental and water management services partnership

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Thames Water: Thames Water is a UK regulated water and wastewater utility serving London and the Thames Valley. Its integrated water, sewerage, treatment, and network infrastructure model directly overlaps Anglian Water's operations.
• United Utilities: United Utilities is a UK regulated water and wastewater company serving North West England. It has a similar large customer franchise, recurring regulated billing, and capital-intensive network model.
• Severn Trent: Severn Trent provides water and wastewater services across the UK Midlands and Wales. Its treatment, sewerage, and regulated infrastructure investment activities are closely comparable to Anglian Water's.
• Yorkshire Water: Yorkshire Water supplies water and wastewater services in Yorkshire through a regional network. Its utility structure, environmental obligations, and infrastructure delivery model are directly comparable.
• South West Water: South West Water operates water and wastewater services in the South West of England. It shares a regional utility model with extensive treatment works, pipe networks, and customer billing.
• Southern Water: Southern Water provides regulated water and wastewater services in southern England. Its integrated treatment, network, and customer-service operations are directly comparable to Anglian Water's.
• Northumbrian Water: Northumbrian Water supplies water and wastewater services in North East England. Its regional monopoly structure and water and sewerage infrastructure investment are similar to Anglian Water's.
• Wessex Water: Wessex Water provides water and sewerage services in the Wessex region. Its treatment assets, network maintenance, and regulated utility model make it a close operating peer.

Regional players

• Dŵr Cymru Welsh Water: Dŵr Cymru Welsh Water supplies water and wastewater services across Wales. It is comparable through its integrated treatment, distribution, and sewerage infrastructure, although it serves a different UK region.
• Scottish Water: Scottish Water provides water and wastewater services across Scotland through treatment and network assets. It is comparable by activity and infrastructure, but operates in a distinct regional market.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/AnglianWater
• Facebookfacebook.com/AnglianWater
• LinkedInlinkedin.com/company/anglian-water-services
• Instagraminstagram.com/anglianwater/?hl=en

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Anglian Water