Community and Family Services International

What Community and Family Services International does

Community and Family Services International (CFSI) is a non-profit humanitarian organization founded in 1981 and headquartered in Pasay City, Metro Manila, Philippines. It delivers protection, child protection, education, sexual and reproductive health rights, mental health and psychosocial support, recovery and reconstruction (including livelihood and socio-economic infrastructure), capacity building (including social work education), and advocacy services to refugees, stateless persons, internally displaced persons, and other crisis-affected populations across ten countries in the Asia-Pacific region. CFSI operates through a community-led delivery model in which professional field staff work alongside locally based volunteers to implement programs directly in beneficiary communities.

CFSI's portfolio is organized as discrete donor-funded programs rather than technology products. Key engagements include the World Bank–financed Bangsamoro Camps Transformation Project Phase 2 (BCTP/2), delivered with the Bangsamoro Development Agency; the Mindanao Protection Project with UNHCR; the Social Work Education Project (SWEP) in Viet Nam with MOLISA, the Graduate Academy of Social Sciences (GASS), the Asian Social Institute (ASI), and Atlantic Philanthropies; the Basic Education Project with Stichting BRAC International and the Philippine Department of Education; and protection and livelihood programs serving Sama Bajau indigenous communities in Zamboanga City. The organization does not sell products or charge beneficiaries; services are delivered free of charge to participants.

CFSI's business model is grant-funded humanitarian delivery with no commercial revenue. Income is sourced from institutional donors (multilaterals, bilaterals, foundations) and audited annually by SyCip, Gorres, Velayo and Company (Ernst & Young Philippines) and at project level by donor-commissioned auditors. The organization holds UN ECOSOC Special Consultative Status, PCNC donee-institution certification, DSWD nationwide operating accreditation, and PRC social-work training accreditation, and is a member of ICVA (since 2003), CHS Alliance, APRRN, and ADDRN. Governance is provided by a fifteen-member volunteer Board of Trustees led since November 2025 by Chairperson Ambassador Narcisa Escaler, with Executive Director Steven Muncy — a 2021 Ramon Magsaysay Award recipient — having led the organization continuously since founding.

Name

Community and Family Services International

Legal name

Community and Family Services International

Website

https://cfsi.ph

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

101–250 employees

Short description

Community and Family Services International is a Philippines-headquartered humanitarian non-profit founded in 1981 delivering protection, education, psychosocial support, and recovery programs to refugees, IDPs, and crisis-affected populations across ten Asia-Pacific countries via donor-funded community-based field operations.

Ownership category

akta.pro rank

Product category

Humanitarian Aid Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Child and Youth Services (624110), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Refugee, Migration & Displacement Support (BPAGABAH)

akta.pro secondary industries

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH), Refugee Camp Coordination & Management (CCCM) (BPADAHAC), Cash & Voucher Assistance (CVA) and Emergency Livelihood Support (BPAGAAAJ), Maternal, Newborn, Child & Adolescent Health (MNCAH) NGOs (HLAJAKAG)

Keywords

• Humanitarian aid services
• Refugee protection programs
• Psychosocial support services
• Social work education
• Community development programs

Headquarters

HQ city

Pasay City

HQ country

Philippines

HQ region

Asia

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Donor Funding and Grants: CFSI operates as a non-profit humanitarian organization funded by institutional donors, international organizations, government grants, and individual contributions. Revenue is not generated from commercial activities but from humanitarian funding partnerships.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Community and Family Services International (CFSI) delivers humanitarian programs focused on protection, child protection, education, sexual and reproductive health rights, mental health and psychosocial support, recovery and reconstruction (including livelihood support), capacity building, and advocacy for refugees, stateless persons, internally displaced persons, and crisis-affected populations across the Asia-Pacific region. Programs are implemented directly in communities through professional staff working with local volunteers, in partnership with UN agencies, governments, and international donors. All services are provided free of charge to beneficiaries and funded by institutional grants and donations.

Product overview

Community and Family Services International (CFSI) is a humanitarian organization that offers a portfolio of humanitarian and development programs rather than a technology product. Its work is organized around core focus areas including protection, child protection, education, sexual and reproductive health rights, mental health and psychosocial support, recovery and reconstruction, capacity building, and advocacy. Key programs include the Bangsamoro Camps Transformation Project Phase 2 (BCTP/2), Psychosocial Care Project (PCP), Basic Education Project (BEP), Mindanao Protection Project (MPP), Sama Bajau Education Support Project Phase 2 (SBESP/2), and Social Work Education Project (SWEP). These programs serve refugees, stateless persons, internally displaced persons, crisis-affected populations, and other vulnerable people across the Philippines, Myanmar, Vietnam, and other Asia-Pacific countries.

Differentiator

Problem solved

Functional benefit

Products and services

• Bangsamoro Camps Transformation Project Phase 2 (BCTP/2) A World Bank-funded project implemented by CFSI in partnership with the Bangsamoro Development Agency (BDA Inc.) to support camps transformation in the Bangsamoro Autonomous Region in Muslim Mindanao, focusing on community development, recovery, and alignment with World Bank Environmental and Social Standards.
• Psychosocial Care Project (PCP) Project providing mental health and psychosocial support services to crisis-affected populations, including disaster response and community-based caregiver training.
• Basic Education Project (BEP) A collaboration with Stichting BRAC International and the Philippine Department of Education launched in 2012, providing alternative education delivery in conflict-affected areas through community-based learning centers in 15 conflict-affected municipalities in Maguindanao and Lanao del Sur provinces.
• Mindanao Protection Project (MPP) Project implemented in partnership with UNHCR covering Maguindanao and Special Geographic Areas in North Cotabato (BARMM), focusing on protection and livelihood support for displaced communities.
• Sama Bajau Education Support Project Phase Two (SBESP/2) Education support initiative for Sama Bajau indigenous communities in Zamboanga City, providing tutoring and educational assistance to learners from this underserved population.
• Sama Bajau Capacity Strengthening Project (SBCSP) Project implemented in 2019 to better protect Sama Bajaus from risk of statelessness, including capacity building on environmentally sustainable livelihood practices in partnership with BFAR Region IX and CENRO Region IX.
• Child Protection and Education Project (CPEP) Project providing protection services and educational support for displaced children and vulnerable youth.
• Social Work Education Project (SWEP) Viet Nam Initiative supporting development of Vietnam's social work sector since 2010 in partnership with MOLISA, GASS, and ASI, supporting the National Program on Development of Social Work Profession 2010-2020 through master's degree programs and training.
• Zero-Plastic Waste Initiative Environmental sustainability initiative in Zamboanga City promoting waste reduction in Sama Bajau communities through reusable materials and eco-friendly practices.
• Park Avenue Initiative (PAI) Initiative addressing the needs of highly vulnerable, impoverished children and youth in neighborhoods served by CFSI.

Quantifiable outcome

• Assisted nearly 2,000 vulnerable households including Sama Bajau indigenous group and IDPs in Zamboanga City since 2013
• +6 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core and minor.

• Viet Nam Ministry of Labour, Invalids and Social Affairs (MOLISA)coreStrategic or Co-development Partner · 12 March 2014CFSI's Social Work Education Project (SWEP) Viet Nam works with MOLISA to strengthen and develop social work profession in Vietnam through master's degree programs and training.
• Stichting BRAC InternationalcoreStrategic or Co-development Partner · 1 January 2012Partnership on the Basic Education Project launched in 2012 in 15 conflict-affected municipalities in Maguindanao and Lanao del Sur provinces, enabling far-flung communities to establish preschool and elementary schools.
• Humanitarian Accountability Partnership (HAP)coreStrategic or Co-development Partner · 1 March 2009CFSI became the 30th Member of HAP in March 2009. HAP merged with People in Aid in 2015 to become CHS Alliance, an organization CFSI continues to be part of.
• Philippine Department of Social Welfare and Development (DSWD)coreStrategic or Co-development PartnerCFSI is accredited and licensed by DSWD for nationwide operations. DSWD partners with CFSI on humanitarian response including Typhoon Haiyan recovery and other emergency programs.
• Bangsamoro Development Agency (BDA Inc.)coreStrategic or Co-development PartnerBDA Inc. is CFSI's partner in implementing the Bangsamoro Camps Transformation Project Phase 2 (BCTP/2), working with communities in the Bangsamoro Autonomous Region.
• Bureau of Fisheries and Aquatic Resources (BFAR) Region IXminorStrategic or Co-development PartnerPartnership on Sama Bajau Capacity Strengthening Project providing training on environmental laws and eco-friendly livelihood practices for Sama Bajau communities.
• International Council of Voluntary Agencies (ICVA)coreStrategic or Co-development PartnerCFSI has been a member of ICVA since 2003 and was re-elected in March 2015 to the Board of ICVA for its third consecutive three-year term. ICVA is the global NGO network advocating for principled humanitarian action.
• Asia Pacific Refugee Rights Network (APRRN)coreStrategic or Co-development PartnerCFSI is a member of APRRN at the regional level, a network focused on human rights for refugees in the Asia Pacific region.
• Asian Disaster Risk Reduction Network (ADDRN)minorStrategic or Co-development PartnerCFSI is a member of ADDRN, a network combining humanitarian action and development in disaster risk reduction.
• Association of Foundations (AF)minorStrategic or Co-development PartnerCFSI is a member of the Association of Foundations in the Philippines, a network of grant-making organizations.
• Philippine International NGO Network (PINGON)minorStrategic or Co-development PartnerCFSI is a member of PINGON, the Philippine International NGO Network for coordination and collaboration among NGOs.
• Philippine Department of EducationcoreStrategic or Co-development PartnerCollaboration on Basic Education Project implementing alternative delivery mechanism for education in conflict-affected areas.
• Professional Regulatory Commission (PRC)minorOthersCFSI is accredited for training in social work by PRC in the Philippines.
• City Environment and Natural Resources Office (CENRO)minorStrategic or Co-development PartnerPartnership with CENRO Region IX on environmental sustainability training for Sama Bajau communities in Zamboanga City.
• Greater Than Zero Percent (GTZP) FoundationminorGTM or Marketing PartnerGTZP Foundation's 'Find Your Cause' podcast featured Executive Director Steven Muncy discussing CFSI's mission and journey on the organization's 45th anniversary.
• SyCip, Gorres, Velayo and Company (Ernst and Young)minorOthersSGV & Co (EY Philippines) serves as CFSI's annual auditor, conducting organization-wide financial audits. CFSI is also audited at project level by donor-contracted auditors.
• Plan InternationalminorStrategic or Co-development PartnerPartnership with Plan International on Psychosocial Care Project in Tacloban, including clown shows for children affected by Typhoon Haiyan.
• Clowns Without BordersminorStrategic or Co-development PartnerPartnership providing psychosocial support through entertainment for children in typhoon-affected areas, bringing laughter and hope to young survivors.
• Graduate Academy of Social Sciences (GASS)coreStrategic or Co-development PartnerGASS is the only postgraduate educational facility licensed by Viet Nam's Ministry of Education for pilot professional training in social work at master's level. CFSI supports MSSW program through SWEP-Viet Nam.
• Asian Social Institute (ASI)coreStrategic or Co-development PartnerASI provides curriculum for the Master of Sciences in Social Work program in Vietnam, with over 30 years of social work training experience.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BRAC: Global development organization with a strong Asia footprint running education, livelihoods, and community empowerment programs. BRAC is explicitly identified as CFSI's partner on the Basic Education Project in Maguindanao, and the two operate complementary models in similar geographies.
• Relief International: Humanitarian NGO operating across Asia and the Middle East with programs in protection, WASH, education, and economic recovery for refugees and IDPs — closely aligned in scale, mission, and beneficiary focus with CFSI.
• Plan International: International NGO focused on children's rights, protection, and education in crisis-affected contexts. Plan International is a documented CFSI partner on the Psychosocial Care Project in Tacloban, with directly overlapping child protection and education mandates.
• Islamic Relief Worldwide: Faith-inspired humanitarian NGO delivering emergency response, WASH, food security, and protection in Muslim-minority and Muslim-majority crisis contexts — directly comparable to CFSI's BARMM and Mindanao footprint and Sama Bajau programming.
• International Rescue Committee (IRC): A leading humanitarian NGO delivering emergency response, protection, education, and livelihoods programming for refugees, IDPs, and crisis-affected populations globally — directly comparable to CFSI's mandate and target populations across Asia-Pacific and beyond.
• Mercy Corps: Global humanitarian and development organization active in conflict-affected and disaster-prone regions, implementing protection, livelihoods, and recovery programs for displaced populations — overlapping strongly with CFSI's portfolio and operating model.

Broad incumbents

• World Vision International: Large global humanitarian and development organization with a significant Philippines and Mindanao presence running child protection, education, and disaster response programs. Operates in the same geography and target populations as CFSI but at materially larger scale.
• Save the Children: Global child rights organization delivering humanitarian response, child protection, and education across the Philippines and Asia-Pacific. Competes with CFSI for similar institutional donor funding in the same priority populations.
• Catholic Relief Services: US-based Catholic humanitarian agency with substantial Asia-Pacific operations in disaster response, livelihoods, and social services — aligned with CFSI's faith-inspired heritage and protection-focused programming.

Regional players

• Philippine Red Cross: Domestic humanitarian organization with the strongest Philippine disaster response mandate. Operates in overlapping disaster response and recovery spaces (Typhoon Haiyan, earthquake response) but is more focused on emergency relief than CFSI's protection and development mandate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CFSI.RebuildingLives
• Xx.com/CFSI_rebuilds
• LinkedInlinkedin.com/company/cfsi-rebuildinglives

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Community and Family Services International