cask do brasil consultoria ltda

What cask do brasil consultoria ltda does

Ondaro (formerly Cask NX, founded 2018 and rebranded in 2025) is a pure-play ServiceNow Elite Partner providing consulting, implementation, development, and managed services exclusively on the ServiceNow platform. The firm is headquartered in San Diego, California, with wholly-owned regional entities in Brazil (Ondaro do Brasil Consultoria Ltda.), Canada (Ondaro Canada Consulting ULC), and Mexico (Cask Digital Services de Mexico), giving it Americas-wide delivery coverage. As of July 2026, Ondaro employs 408 people, 212 of whom are ServiceNow-certified practitioners, and operates as the leading pure-play ServiceNow partner in the Americas at the Elite partner tier.

Service offerings are structured in three engagement stages: Envision (Clear Path assessments, AI governance, enterprise transformation), Implement (ITSM, ITOM, ITAM, HRSD, CRM, SPM, Risk & Security, and App Engine modules), and Manage & Optimize (Ondaro Reserve managed services starting at $17,000/month). The firm has productized implementation into eight Essentials packages, each delivered in under 12 weeks at a fixed price, and has launched an AI-focused offering, Lighthouse for AI Control Tower, alongside an Innovation Lab and a Transformation & Adoption Center of Excellence. ServiceNow AI Control Tower is included in every AI Native SKU; Ondaro's layered go-to-market emphasizes senior-led teams, recurring managed services revenue, and a content-driven demand engine (Fortified Quarterly, MasterClass, Lighthouse discovery sessions).

The customer base spans federal government (including DOD agencies), state and local government, healthcare (UCLA Health, Sanofi), financial services (Freedom Financial, Westfield Insurance), manufacturing (Adient), retail (7-Eleven), technology (Avalara, McAfee), and higher education (NJIT, NC State, Maricopa County). Revenue is generated through professional services, fixed-price implementation packages, and recurring managed services contracts. No parent company, investors, or financial metrics are disclosed. Leadership transitioned in August 2025 with Jeff Gregory (formerly COO of Stova and CIO/Global Integrations leader at Thirdera) becoming CEO.

Name

cask do brasil consultoria ltda

Legal name

Ondaro LLC

Website

https://caskinc.com

Company type

Private

Founded year

2018

Operating status

Operating

Short description

Ondaro is a pure-play ServiceNow Elite Partner delivering consulting, implementation, and managed services across the full ServiceNow platform to enterprise and government clients in the U.S., Brazil, Canada, and Mexico.

Ownership category

akta.pro rank

Product category

ServiceNow Consulting and Implementation Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Other Computer Related Services (541519)

SIC

Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Instrumentation, Controls & Automation Engineering Consulting (BPAHAIAM)

akta.pro secondary industry

IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK)

Keywords

• ServiceNow consulting
• Platform implementation services
• IT service management
• Managed services
• Digital transformation consulting

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Professional Services — Consulting & Implementation: Ondaro generates revenue primarily through ServiceNow consulting and implementation engagements. Services span ITSM, ITOM, ITAM, HRSD, CRM, SPM, Risk & Security, and App Engine development. Engagements are staffed with small, senior teams and can begin with Ondaro Clear Path (assessment), scale into Ondaro Essentials (fixed-price fast-track implementation in under 12 weeks), or Ondaro Reserve (ongoing monthly capacity).
2. Managed Services — Ondaro Reserve: Ongoing platform optimization and enhancement services delivered on a monthly budget-based capacity model. Clients receive dedicated support for platform sustainment and continuous improvement. Starting price of $17,000 per month for support within business hours.
3. AI Readiness & Implementation — Lighthouse: A paid discovery and activation planning engagement for ServiceNow AI Control Tower, led by a Senior AI Practice Strategist. The session produces a one-page activation plan tailored to the client's AI adoption pattern and maturity stage. This leads into broader AI implementation services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

Ondaro provides end-to-end ServiceNow consulting, implementation, development, and managed services as a pure-play ServiceNow Elite Partner. Offerings are structured into Ondaro Clear Path (readiness assessment), Ondaro Essentials (fixed-price fast-track implementation in under 12 weeks), Ondaro Reserve (ongoing managed optimization starting at $17,000/month), and Lighthouse for AI Control Tower (AI activation planning), spanning ITSM, ITOM, ITAM, HRSD, CRM, SPM, Risk & Security, and App Engine.

Product overview

Ondaro is a pure-play ServiceNow Elite Partner offering consulting, implementation, development, and managed services across the full ServiceNow platform. The core offering is ServiceNow platform implementation and consulting, supported by specialized implementation modules including ITSM, ITOM, ITAM, HRSD (Employee Center), CRM, Strategic Portfolio Management, and Risk & Security (SecOps/IRM). Ondaro organizes its services into three engagement phases: Envision (strategy, AI readiness), Implement (core ITSM/ITOM/ITAM modules), and Manage & Optimize (Ondaro Reserve). Key product bundles include Ondaro Essentials (rapid 12-week implementations for ITSM, CMDB, HAM, SAM, HR, CSM, Portal, VR) and Lighthouse for AI Control Tower. Additional offerings include Ondaro Clear Path (assessment), Innovation Lab, MasterClass training programs (CMDB, ITAM, Platform Owner), and Fortified Quarterly digital publication. The company serves federal/state/local government, healthcare, financial services, and manufacturing industries across the Americas (US, Brazil, Canada, Mexico).

Differentiator

Problem solved

Functional benefit

Brands

• Ondaro Clear Path: Structured assessment of platform readiness and priorities for organizations early in their ServiceNow journey.
• Ondaro Essentials
• Ondaro Reserve
• Lighthouse for AI Control Tower

Products and services

• ServiceNow Platform Implementation and Consulting
• Ondaro Clear Path
• Ondaro Essentials Suite
• Ondaro Reserve
• Lighthouse for AI Control Tower
• AI Readiness and Implementation Practice
• Transformation and Adoption Center of Excellence
• Innovation Lab
• Virtual Agent Spark
• IntraneXt

Quantifiable outcome

• Ondaro Essentials delivers core ServiceNow capabilities in under 12 weeks at a fixed price with zero risk.
• +2 more outcomes

Named customers12 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature9 records

Partnerships

One partnership is on record.

• ServiceNowcoreTechnology or Integration · 1 January 2025Ondaro is a ServiceNow Elite Partner — the highest partner designation in ServiceNow's ecosystem. As a pure-play ServiceNow partner, Ondaro focuses exclusively on ServiceNow, with all certifications, practitioners, and methodologies built around the platform. The partnership covers the full ServiceNow portfolio including ITSM, ITOM, ITAM, HRSD, CRM, SPM, Risk & Security, App Engine, and AI Control Tower. Ondaro holds verified certifications and a public profile on ServiceNow's Partner Finder.

Scale indicators4 records

Recent moves6 records

Expansion highlights12 records

Broad incumbents

• Accenture ServiceNow Business Group: Global systems integrator with a large ServiceNow practice serving enterprise clients across ITSM, HRSD, and SecOps. Competes for the same enterprise Salesforce work as Ondaro but as part of a much broader portfolio.
• PwC ServiceNow Practice: Big Four firm with a ServiceNow alliance serving enterprise transformation and managed services. Competes for the same enterprise and regulated-industry engagements as Ondaro with broader advisory capabilities.
• IBM ServiceNow Consulting: IBM's ServiceNow practices compete for global enterprise and federal opportunities, including DOD and civilian agencies. Offers integrated services alongside Ondaro in regulated and complex engagements.
• Deloitte ServiceNow Alliance: Big Four firm with a ServiceNow Elite-tier practice spanning transformation, implementation, and managed services. Targets the same enterprise and federal government buyers as Ondaro across multiple verticals.

Direct peers

• Thirdera (Cognizant): Acquired by Cognizant in 2022, Thirdera was the largest pure-play ServiceNow Elite partner before the acquisition. Most directly comparable to Ondaro in focus, model, and customer base — a global ServiceNow-first consulting firm with deep Americas presence.
• GlideFast Consulting: An independent pure-play ServiceNow Elite consulting partner focused on implementation, managed services, and development. Closest in business model to Ondaro and a frequent head-to-head competitor in the Americas.
• Slalom: Consulting firm with a dedicated ServiceNow practice (Slalom Build) delivering implementation and transformation services across North America. Comparable in enterprise go-to-market and managed services scope.
• Crossfuze (an NTT DATA company): ServiceNow Elite partner specializing in implementation and managed services, acquired by NTT DATA. Competes directly with Ondaro's Essentials and Reserve offerings across ITSM, ITAM, and HRSD.

Emerging players

• Mindful (ServiceNow partner): ServiceNow partner specializing in UX design, Employee Center, and Portal implementations. Overlaps with Ondaro's Portal Essentials and Employee Center practice on a narrower design-focused scope.

Regional players

• Fujitsu ServiceNow Practice: Global ServiceNow Elite partner strong in EMEA and APAC with growing Americas presence. Comparable in platform expertise but operates primarily outside Ondaro's core Americas geography.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ondaro

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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