bigBox
bigBOX ALLGÄU is a multi-functional event venue complex in Kempten, Germany, operating a 9,000-seat main hall, acoustic klassikBOX, kultBOX theater, Open Air amphitheater, integrated 4-star hotel, and Restaurant musics. It serves B2C ticket buyers, touring event organizers, corporate MICE clients, and hotel and F&B guests.
- Company typePrivate
- Founded2003
- HeadquartersKempten, Germany
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
What bigBox does
bigBOX ALLGÄU is a privately held multi-functional event venue complex headquartered in Kempten, Germany, operating since 2003 as a GmbH & Co. KG. The site combines a 9,000-capacity main hall (bigBOX), a 1,476-seat klassikBOX with proprietary room-in-room acoustic engineering, an intimate kultBOX theater, and a newly added 4,000-capacity Open Air amphitheater, alongside an integrated 4-star hotel, the Restaurant musics, full catering and conference infrastructure. Revenue is generated from ticket sales distributed primarily through CTS EVENTIM, venue rental to event organizers and corporate MICE clients, hotel room revenue, F&B and catering, VIP loges, and marketing services to event partners. The customer base is a mix of B2C ticket buyers, individual hotel and restaurant guests, corporate conference and event organizers, and touring promoters. The technology stack is assembled from third-party SaaS integrations: CTS EVENTIM for ticketing, Synxis for hotel bookings, RESERViSiON for restaurant reservations, Brevo for email marketing, and a Botpress-based BOXi chatbot for website search and guest inquiries. Operational and compliance investments include DEHOGA Umweltcheck Silber sustainability certification, a photovoltaic system, fairpflichtet accreditation, and HinSchG / WCAG 2.1 / BITV 2.0 compliance, with a long-term partnership anchoring the Münchner Symphoniker as Orchestra in Residence from 2026.
bigBox firmographics
Firmographics- Name
- bigBox
- Legal name
- bigBOX ALLGÄU GmbH & Co. KG
- Website
- https://bigboxallgaeu.de
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Short description
- bigBOX ALLGÄU is a multi-functional event venue complex in Kempten, Germany, operating a 9,000-seat main hall, acoustic klassikBOX, kultBOX theater, Open Air amphitheater, integrated 4-star hotel, and Restaurant musics. It serves B2C ticket buyers, touring event organizers, corporate MICE clients, and hotel and F&B guests.
- Ownership category
- akta.pro rank
bigBox industry classification
Industry- Product category
- Event Venue & Hospitality Services
- NAICS
- Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131), Accommodation and Food Services (72), Restaurants and Other Eating Places (72251)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810)
- akta.pro primary industry
- Integrated Convention & Expo Complex Hotels (THAGALAE)
- akta.pro secondary industries
- Event Operations & Venue Services (Box Office, FOH/BOH, Concessions) (MPAIAFAL), Venue & Banquet Hall Catering (THAFAIAC), VIP, Hospitality & Premium Experiences (Packages, Clubs, Suites) (MPAIAFAK)
Keywords
Where bigBox is headquartered
LocationHeadquarters
- HQ city
- Kempten
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
bigBox business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Event Ticket Sales: Primary revenue stream from selling tickets for concerts, shows, comedy, theater, and other entertainment events through the Eventim platform and physical box office. Also serves as official Eventim advance sales partner for events nationwide.
- Hotel Accommodations: 4-star hotel with multiple room categories (Small, Medium, Large, Extra Large, Family, Accessible), offering overnight stays with optional add-ons including early/late check-out, pet accommodation, and room service.
- Restaurant musics: On-site restaurant offering culinary events, special menus, themed evenings, and limited special events, generating revenue from food and beverage sales.
- Venue Rental: Rental of venue spaces (bigBOX, kultBOX, klassikBOX, Open Air area) to external event organizers, promoters, and corporate clients for their events.
- Catering Services: Full-service catering for events, conferences, and meetings held at the venue, including event organization and execution support.
- VIP Loges: Premium VIP loge experiences for 8-10 persons including tickets, gourmet buffet, and parking, with drinks billed separately.
- Marketing Services for Organizers: Marketing support services offered to external event organizers including PR packages, billboard bookings, poster campaigns, program flyers, and online marketing.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Small Room - 17 m² |
| Subscription | Multi-year contract | Small with Terrace - private relaxation |
| Subscription | Multi-year contract | Medium Room - 22 m² |
| Subscription | Multi-year contract | Large Room - 25 m² |
| Subscription | Multi-year contract | Extra Large Room - 34 m² |
| Subscription | Multi-year contract | Family Room |
| Subscription | Multi-year contract | Accessible Room |
| Unit Pricing | Pay-as-you-go | Hotel Add-on Services |
| Transaction based/ take rate | Pay-as-you-go | VIP Logen Package |
Go-to-market motion2 records
Distribution channels7 records
Marketing channels8 records
bigBox product offering
Product offeringCore offering
bigBOX ALLGÄU operates a multi-functional event venue complex in Kempten, Germany, renting its spaces to event organizers and selling tickets to consumers for concerts, shows, comedy, theater, and festivals. The complex includes the main bigBOX hall (up to 9,000 capacity), klassikBOX concert hall (1,476 capacity), kultBOX intimate venue, and an Open Air amphitheater (up to 4,000), complemented by an integrated 4-star hotel, the "musics" restaurant, full-service catering, conference/meeting facilities, and VIP loge experiences.
Product overview
bigBOX ALLGÄU is a multi-functional event venue complex in Kempten, Germany, operating as a platform-plus-modules architecture. The core offering consists of the bigBOX main hall (capacity up to 9,000), supplemented by specialized venue variants: klassikBOX for classical concerts (1,476 seats), kultBOX for intimate concerts, and the bigBOX ALLGÄU Open Air outdoor amphitheater (up to 4,000). These venue spaces are complemented by integrated hospitality services including a 4-star hotel, the 'musics' restaurant, catering, conference/meeting facilities, VIP loges, and ticket sales (via EVENTIM). Additional services include an AI chatbot (BOXi), newsletter subscriptions, and marketing support for event organizers. The venue positions itself as a one-stop destination for entertainment, accommodation, dining, and corporate events in the Allgäu region.
Differentiator
Problem solved
Functional benefit
Brands
- kultBOX: Venue for intimate concerts and close-up musical experiences.
- klassikBOX
- bigBOX ALLGÄU Open Air
Products and services
- bigBOX (Main Hall) The primary event hall of the complex, rented to event organizers for concerts, shows, comedy, theater, and major events with a capacity of up to 9,000 visitors. Features modern event technology, flexible space configurations, and direct connections to backstage and hotel areas. Targeted at entertainment promoters and corporate event planners.
- klassikBOX A concert hall configuration within the bigBOX that uses a room-in-room concept with variable sound sails, ceiling/wall hangings, and special flooring to achieve concert-hall acoustics (1.9 second reverb at 500 Hz). Capacity of up to 1,476 visitors with setup/breakdown in 10 hours. Targeted at classical music orchestras and acoustic performance organizers.
- kultBOX A smaller, more intimate venue within the complex for close-up concerts and personal performance experiences. Targeted at organizers hosting smaller-scale concerts and cultural events requiring a more intimate atmosphere than the main hall.
- bigBOX ALLGÄU Open Air An outdoor amphitheater-style venue at the Allgäuhalle in Kempten for concerts and festivals with capacity up to 4,000 visitors. Features modern stage, powerful sound system, and direct backstage access to the main venue. Targeted at festival and outdoor concert promoters.
- bigBOX ALLGÄU Hotel A 4-star hotel adjacent to the event venue with multiple room categories including Small, Medium, Large, Extra Large, Family, and Accessible rooms. Offers direct VIP access to event loges and serves event attendees, business travelers, and leisure tourists in the Allgäu region.
- Restaurant 'musics' An upscale restaurant within the complex offering culinary events, special menus, themed evenings, and limited specials. Accepts table reservations via the RESERViSiON platform. Targeted at diners and guests seeking a culinary alternative to on-stage entertainment.
- Catering Services
Quantifiable outcome
- Up to 9,000 attendees for major events in bigBOX main hall
- +4 more outcomes
Companies that use bigBox
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
bigBox technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability2 records
Feature4 records
bigBox partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered minor and core.
- BDKV Bundesverband der Konzert- und Veranstaltungswirtschaft e.V.minorBDKV serves as the internal reporting body for whistleblower protection under the HinSchG (Whistleblower Protection Act) for bigBOX ALLGÄU GmbH & Co. KG, in cooperation with LegalTegrity GmbH.
- LegalTegrity GmbHminorLegalTegrity GmbH provides the whistleblower reporting platform (Whistle Report) for bigBOX in cooperation with BDKV to enable employees and stakeholders to report violations anonymously.
- CTS EVENTIM (EVENTIM)coreExternal ticket sales support via CTS EVENTIM for ticket sales through their TIC, webshop, and distribution network. bigBOX also operates as an official Eventim advance sales partner for events across Germany. Partnership includes data processing agreement (Art. 28 DSGVO).
- BrevocoreMarketing automation platform used for newsletter distribution and customer communication. Customer email addresses are processed through Brevo for sending newsletters and promotional content.
- Allgäuer WerkstättenminorSocial enterprise partnership for upcycling old event banners into creative products like tote bags, pencil cases, and cosmetic bags, supporting regional sustainability and social impact.
- Jameis KäseminorRegional cheese supplier for Restaurant musics, providing high-quality, sustainable products sourced directly from the Allgäu region.
- Prima Rind (Regional Brand)minorRegional meat brand partnership for Restaurant musics, bringing high-quality, sustainable regional products directly from Allgäu to guests.
- SynxiscoreHotel booking platform and partner program for online accommodation reservations, enabling guests to book hotel rooms through the Synxis distribution network.
- BookatableminorRestaurant table reservation partner for Restaurant musics through the Bookatable platform.
- Münchner SymphonikercoreOrchestra in Residence partnership with three concerts per season in the klassikBOX venue, representing a signature classical music programming relationship.
- Too Good To GominorPartnership against food waste where excess food from Restaurant musics is sold to consumers through the Too Good To Go app instead of being discarded.
- TripAdvisorminorGuest review and rating platform integration displaying TripAdvisor reviews on the hotel section of the website.
- HolidayCheck.deminorSwiss guest review and rating platform integration displaying HolidayCheck reviews on the hotel section of the website.
Scale indicators7 records
Recent moves5 records
Expansion highlights5 records
bigBox competitors and assessment
Company assessmentDirect peers
- Estrel Berlin: Europe's largest hotel and convention complex, integrating ~1,125 rooms with the Estrel Congress Center and entertainment venues. Most directly comparable as an integrated venue-plus-hotel-plus-F&B operation, though at significantly larger scale than bigBOX.
- Congress Center Hamburg (CCH): Major German convention and event venue with integrated hospitality infrastructure, hosting conferences, concerts, and exhibitions. Comparable as a multi-format venue operator combining events, conferences, and food service.
- Congress Center Stuttgart: Stuttgart's integrated event and congress complex operated alongside Messe Stuttgart, combining trade fair halls with conference and entertainment programming. Mirrors bigBOX's event-plus-conference business model at larger scale.
- Congress Center Düsseldorf: North Rhine-Westphalia's leading integrated conference and event venue, comparable in offering trade fairs, conferences, concerts, and corporate events. Similar format to bigBOX's combined venue-rental plus conference model.
- Hannover Congress Center: Mid-size German congress and event complex offering conference halls, entertainment venues, and on-site hospitality services. Directly comparable venue-plus-hospitality architecture to bigBOX's integrated complex.
- Congress Center Leipzig: Eastern German event venue combining conference facilities, exhibitions, and entertainment programming. Similar business mix to bigBOX across entertainment, MICE, and consumer event segments.
Regional players
- Kongresszentrum München (Gasteig): Munich's premier concert and congress venue operated by the city. Same Bavarian/Southern German market as bigBOX and serves overlapping concert, conference, and cultural programming audiences.
- Stadthalle Graz: Austrian multi-purpose event venue near the Bavarian border, hosting concerts, conferences, and trade shows. Comparable operating format to bigBOX, but serves the Austrian market rather than competing in the Allgäu region directly.
- MOC Eventcenter München: Munich-based event and conference center operating multiple halls for trade fairs, corporate events, and consumer shows. Same regional market as bigBOX with overlapping B2B event organizer clientele.
Broad incumbents
- Palladium Köln: Major German concert and event venue in Cologne's wider entertainment ecosystem, comparable as a live-entertainment venue operator serving touring acts and corporate events. Broader regional incumbent versus bigBOX's integrated model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
bigBox social profiles
Digital presencebigBox compliance and trust
Trust signalCompliance4 records
bigBox financial estimates
Financial estimateRevenue estimate
Valuation estimate
bigBox leadership team
Management profileNumber of profiles
Profiles12 records
bigBox funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
bigBox M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about bigBox
What does bigBox do?
bigBOX ALLGÄU operates a multi-functional event venue complex in Kempten, Germany, renting its spaces to event organizers and selling tickets to consumers for concerts, shows, comedy, theater, and festivals. The complex includes the main bigBOX hall (up to 9,000 capacity), klassikBOX concert hall (1,476 capacity), kultBOX intimate venue, and an Open Air amphitheater (up to 4,000), complemented by an integrated 4-star hotel, the "musics" restaurant, full-service catering, conference/meeting facilities, and VIP loge experiences.
Is bigBox a public or private company?
bigBox is a private company. It is classified as family owned and is currently operating.
When was bigBox founded?
bigBox was founded in 2003.
Where is bigBox based?
bigBox is headquartered in Kempten, Germany, in the Europe region.
How does bigBox make money?
Seven revenue lines are on record. Event Ticket Sales are the primary driver. The others are hotel Accommodations, restaurant musics, venue Rental, catering Services, VIP Loges and marketing Services for Organizers.
Who are bigBox's main competitors?
Direct peers on record are Estrel Berlin, Congress Center Hamburg (CCH), Congress Center Stuttgart, Congress Center Düsseldorf, Hannover Congress Center and Congress Center Leipzig. Regional players are Kongresszentrum München (Gasteig), Stadthalle Graz and MOC Eventcenter München. Palladium Köln is listed as a broad incumbent.
Does bigBox have an API?
No public API is recorded for bigBox.
What industry is bigBox in?
bigBox's product category is Event Venue & Hospitality Services. Its primary akta.pro industry code is THAGALAE, Integrated Convention & Expo Complex Hotels, with a secondary code of MPAIAFAL, Event Operations & Venue Services (Box Office, FOH/BOH, Concessions). Its NAICS code is 71131 and its SIC code is 7000.