REsta

What REsta does

REsta (operating publicly as EPARK Rescue / EPARKくらしのレスキュー) is an online platform that connects Japanese consumers with household repair and lifestyle service providers. Founded in 2020 and headquartered in Tokyo, REsta runs at rescue.epark.jp as a specialized vertical sub-brand within the broader EPARK (株式会社EPARK) reservation and queue management ecosystem. REsta enables consumers to find, compare, and book service providers across categories such as plumbing, electrical work, and locksmith services, extending EPARK's reservation and queue-wait capabilities into the home maintenance vertical. REsta is one of more than 20 specialized service sub-brands operated by EPARK, alongside EPARK Dental, EPARK Clinic/Hospital, EPARK Pharmacies, EPARK Relax & Esthetic, EPARK Pet Life, EPARK Sports, EPARK Beauty, EPARK Car Life, EPARK Travel, and EPARK Takeout.

Name

REsta

Legal name

株式会社EPARK

Website

https://epark.jp

Company type

Private

Founded year

2001

Operating status

Operating

Ownership category

akta.pro rank

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Technology or R&D, Marketing or Sales, Personnel, Operations

Revenue model

1. Advertising & PR Solutions: EPARK sells advertising products to businesses wanting to reach its 55 million registered members and ~40 million monthly PVs. Products include banner/targeted ads, PR ads (listing priority boost), brand/chain placement slots, and email newsletter ad placements. Revenue is generated from business advertisers seeking visibility on Japan's largest reservation media platform.
2. Premium Membership (EPARK Premium Club): Paid membership tier offering exclusive benefits such as mobile phone protection and special discounts on hotel bookings. Sold on a subscription basis to consumers seeking enhanced perks.
3. Property Management SaaS (EPARK入居者Voice): B2B SaaS product for real estate management companies. Provides LINE mini app-based resident communication management with AI triage, ticket management, and notification tools. Sold as a subscription to property management companies to streamline resident communications.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

REsta operates an online marketplace platform (EPARK Rescue / EPARKくらしのレスキュー at https://rescue.epark.jp) that connects Japanese consumers with household repair and lifestyle service providers, including plumbing, electrical work, and locksmith services. Users can search, compare, and contact multiple providers through a single web and mobile-accessible directory under the EPARK brand.

Product overview

EPARK is a comprehensive multi-category reservation and queue management platform that serves as Japan\'s largest reservation media network. The core EPARK platform provides appointment and queue management services for restaurants, medical facilities (dental, clinic, pharmacy), beauty services (hair salons, relaxation/esthetic), and lifestyle services (pet, sports, car, travel). The product portfolio includes specialized vertical sub-brands (EPARK歯科, EPARK clinic/hospital, EPARKくすりの窓口, EPARKリラク＆エステ, EPARKペットライフ, EPARK接骨・针灸) alongside the main platform, supplemented by the EPARK App for mobile access, EPARK Premium Club for premium memberships, EPARK Advertising for business promotional solutions, and niche products like EPARK入住者Voice (property management tool), EPARKお薬手帳 (medication management), EPARK Takeout, EPARK Gift, EPARK Rescue, EPARK Car Life, EPARK Travel, and EPARK Sports. The platform claims approximately 55 million members, 40 million monthly page views, and 3.78 million monthly web reservations.

Differentiator

Problem solved

Functional benefit

Brands

• EPARK Dental（EPARK歯科）: Dental clinic reservation and appointment service
• EPARK Clinic/Hospital（EPARKクリニック・病院）
• EPARK Kusuri no Madoguchi（EPARKくすりの窓口）
• EPARK人間ドック
• EPARK Relax & Esthetic（EPARKリラク＆エステ）
• EPARK Sekkotsu/Seitai（EPARK接骨・鍼灸）
• EPARK Pet Life（EPARKペットライフ）
• EPARK Rescue（EPARKくらしのレスキュー）
• EPARK Car Life（EPARKカーライフ）
• EPARK Travel（EPARKトラベル）
• EPARK Sports（EPARKスポーツ）
• EPARK Beauty（EPARKビューティー）
• EPARK Premium Club
• EPARK入住者Voice

Products and services

• EPARK Rescue (EPARKくらしのレスキュー) A consumer-facing online marketplace that lets Japanese users search, compare, and contact household repair and lifestyle service providers across Japan, including plumbing, electrical work, and locksmith services. Targeted at Japanese households needing on-demand access to home maintenance professionals.

Quantifiable outcome

• 月間約378万件のWeb予約件数
• +2 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability1 record

Feature2 records

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Recruit (Hot Pepper Beauty / Hot Pepper Gourmet): Recruit's Hot Pepper Beauty and Hot Pepper Gourmet are Japan's leading reservation media brands in the beauty and dining verticals, directly overlapping EPARK's core offerings. Hot Pepper also bundles reservation and marketing SaaS (AirRegi, Restaurant Booking), making it EPARK's closest direct peer.
• Gurunavi: Gurunavi is Japan's largest restaurant search, coupon, and reservation platform, directly overlapping EPARK's dining vertical. It monetizes via restaurant advertising and reservation referrals, sharing the same two-sided platform economics as EPARK.
• Tabelog (Kakaku.com): Tabelog, operated by Kakaku.com, is Japan's dominant restaurant discovery and review platform with integrated reservation functionality. It competes head-on with EPARK for restaurant merchant ad spend and diner booking traffic.
• TableCheck: TableCheck provides reservation management SaaS and diner engagement tools for restaurants across Japan and Asia. It competes with EPARK on the merchant side by offering SaaS-based table management and CRM rather than pure consumer-facing reservation media.
• Toreta: Toreta offers restaurant and beauty-salon reservation management SaaS in Japan, used by SMB merchants for table management and customer analytics. It competes with EPARK's dining and beauty verticals on the merchant operations side.
• OZmall (Stellar Days): OZmall is a reservation and coupon media for restaurants, hotels, salons, and weddings targeting affluent Japanese consumers. It overlaps with EPARK's lifestyle and beauty verticals while pursuing a higher-end demographic.
• Ikyu.com: Ikyu.com is a Japanese online reservation platform specializing in high-end hotels, ryokans, and restaurants. It overlaps with EPARK Travel and EPARK's lifestyle reservation offerings on the consumer side and competes for premium merchant partnerships.

Broad incumbents

• LINE Yahoo (LY Corporation): LINE Yahoo operates the LINE Mini App platform (where EPARK ResidentsVoice is built), Yahoo! Reservations, and a major Japan advertising network. It is both a partner and a competitor, with distribution reach rivaling EPARK's 55M-member base.
• Recruit Holdings: Recruit Holdings is Japan's largest HR and marketing/media conglomerate spanning Indeed, Hot Pepper, AirRegi, SUUMO, and many other SMB-facing verticals. It is the parent of EPARK's primary direct peers and a broader incumbent competing for Japanese SMB marketing budgets.
• Booking.com (Booking Holdings): Booking.com is the global online reservation incumbent expanding from hotels into restaurants, beauty, and local experiences. Its brand recognition, scale, and merchant tools position it as a long-term competitive threat to EPARK's travel, dining, and lifestyle verticals.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/epark_jp
• Facebookfacebook.com/epark.portal
• Instagraminstagram.com/epark_official

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about REsta