Japan Kaigo System

What Japan Kaigo System does

Japan Kaigo System Co., Ltd. (日本介護システム株式会社) is a Japanese elderly-care services platform founded in 2012 (predecessor individual business from February 2011), headquartered in Osaka with a secondary Tokyo (Kanto) office opened in October 2022. The company operates 14 services across in-facility visiting beauty (KamiBito/髪人), housework and daily-life support (Kaji Dokoro/家事処), care-assisted travel (Japan Kaigo Travel/日本介護トラベル), housing support (Sumika/住み処), and a forthcoming residential nursing home (Hinoka/寝屋川, opening June 2026). It also runs a certified remote training program priced at ¥330,000 for a 2-day course, monetizing its operating methodology.

Operationally, the company reports 4,800+ partner facilities and 420,000+ annual service visits, positioning itself as No.1 in Japan for visiting-beauty store count. Its asset-light service model is delivered through 58 internal staff plus 450+ contracted beauty and housework providers, with a 69% female workforce. Revenue mechanics combine per-visit service fees, franchise/partner fees from the KamiBito franchise rollout (2023), training tuition, and — with Sumika and Hinoka — emerging regulated and residential revenue streams. Distribution is national across Kanto, Kansai, Chubu, and Hokkaido, with a 2023 Korean partnership (Forparents) opening the first international beachhead.

The technology layer is light but present: an AI Face Diagnosis tool is embedded in KamiBito for image-based hair/skin assessment. Strategic partners include Kansai Electric Power, Tsukui, Human Life Care, Sunnylife, Panasonic Age Free, Aeon Retail, and Genki Nursing, anchoring the company across utility, real-estate-care, retail, and pure-play nursing operators in a fragmented market with a 2025 care-insurance-exempt TAM of ¥33B. Reported customer satisfaction is 96%.

Name

Japan Kaigo System

Legal name

日本介護システム株式会社 (Japan Kaigo System Co., Ltd.)

Website

https://j-kaigo-system.jp

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Elderly Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)

Keywords

• Elderly care services
• Visit beauty services
• Home care support
• Senior living assistance
• Life support services

Headquarters

HQ city

Osaka

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Visit Beauty Services (KamiBito): Home-visit hairdressing and beauty services for elderly and mobility-impaired individuals. Revenue from service fees charged per visit or session, with franchise fees from network expansion.
2. Care Travel Services: Assisted travel and outing services for elderly and disabled persons requiring caregiving support during trips. Revenue from service fees per trip or package.
3. Life Support Services (家事処): Daily life support services including housework assistance, shopping support, and accompaniment. Revenue from service fees.
4. Training and Education: Training programs for care facilities on insurance-exempt services (介護保険外サービス研修) at 33万 yen per person for 2-day remote training.
5. Housing Services: Residential housing services including Hinoka nursing home operations and Sumika housing support services.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Japan Kaigo System provides elderly life-support services that complement Japan's public long-term care insurance (介護保険), which it cannot fully cover. Core offerings include KamiBito (visit beauty/hairdressing by licensed stylists at homes, care facilities, and hospitals), Kaji Dokoro (housework and accompaniment support), Japan Kaigo Travel (care-supported travel and outings), Sumika (housing introduction and post-move support), Hinoka residential nursing homes, and training programs for care facilities on non-insurance services.

Product overview

Japan Kaigo System operates a comprehensive portfolio of elderly care and life support services. The core offerings include: KamiBito (visiting beauty/hairdressing service), Kaji Dokoro (daily life support/housework assistance), Japan Kaigo Travel (care-supported travel and outings), and Sumika (housing support services). The company recently expanded into senior housing with Hinoka寝屋川 nursing home. Additional support services include house cleaning, moving assistance, end-of-life planning, pest control, laundry, meal delivery, and hearing aid services. Group companies provide disability services including group homes, visiting nursing, and employment support. The company serves over 4,800 facilities nationwide with 420,000+ annual visits, operating through both direct stores and franchise models.

Differentiator

Problem solved

Functional benefit

Brands

• KamiBito（カミビト）: 訪問理美容サービス - 理美容師がご自宅や介護施設に直接訪問し、理美容サービスを提供する全国展開事業
• 家事処
• 日本介護トラベル
• すみ処（Sumika）
• Hinoka
• 今日じゃま
• KamiBito plus

Products and services

• KamiBito (髪人) - Visit Beauty Service Visiting beauty and hairdressing service in which licensed cosmetologists travel to homes, nursing homes, elderly facilities, and hospitals to provide haircut, coloring, shampoo, and facial care. Staff hold both beauty licenses and care knowledge. Includes AI Face Diagnosis for personalized style recommendations.
• Kaji Dokoro (家事処) - Daily Life Support Service Daily life support service offering assistance with household chores, errands, and accompaniment for elderly and mobility-challenged individuals.
• Japan Kaigo Travel (日本介護トラベル) - Care-Supported Travel Travel and outing support service for elderly and mobility-challenged individuals, with professional care staff providing accompaniment for sightseeing, hot-spring trips, shopping, events, hospital visits, and family reunions.
• Sumika (住み処) - Housing Support Service Housing support service operating as a certified housing support corporation, providing housing search assistance, move-in support, and post-move life assistance for elderly and housing-priority residents.
• Hinoka Neyagawa (Hinoka寝屋川) - Residential Nursing Home Residential-type paid nursing home with 49 rooms in Neyagawa City, Osaka Prefecture, providing housing for elderly residents with daily care support and a focus on maintaining resident independence and quality of life.
• Care Insurance-Exempt Service Training (介護保険外サービス研修) Training program for care facility operators on introducing non-insurance care services, covering customer needs assessment, service proposals, and QOL improvement strategies. Priced at 33万円 per person for a 2-day remote program.
• Miraie Visiting Nursing Station (訪問看護ステーション) Visiting nursing station providing medical care at home, operated by group company Miraie.
• Miraie Disability Group Home (障がい者グループホーム) Group home services for disabled persons operated by group company Miraie.

Quantifiable outcome

• 96% customer satisfaction rate for visit beauty services
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature1 record

Partnerships

Four partnerships are on record, tiered core and minor.

• forparents (韩国)coreStrategic or Co-development Partner · 1 January 2023Strategic partnership with Korean company forparents for global expansion of elderly care solutions. Aims to develop advanced care solutions tailored to needs of different countries and share best practices internationally to strengthen support for elderly and their families.
• stam.株式会社minorOthersSubsidiary company established October 2024 as a 'curtain division' (暖簾分け) of KamiBito Higashi-Osaka store. Operates independently under the Japan Kaigo System group.
• 株式会社ミライエminorOthersGroup company providing visit care and home care services for elderly and disabled persons since February 2024. Offers disability group homes, type B employment continuation support, visit nursing stations, and care/consultation services.
• 株式会社フランチャイズエージェントminorOthersGroup company supporting franchise development operations for the KamiBito network.

Scale indicators7 records

Recent moves20 records

Expansion highlights6 records

Direct peers

• Sunnylife: Sunnylife (\u30b5\u30cb\u30fc\u30e9\u30a4\u30d5) is a Japanese elderly care service operator providing facility-based and home-based care services. It is a named partner of Japan Kaigo System and directly comparable in the elderly care services market.
• Tsukui Corporation: Tsukui (\u30c4\u30af\u30a4) is one of Japan's largest listed elderly care service operators, offering home care, day services, and group homes nationwide. It is directly comparable to Japan Kaigo System in the B2B care facility services and in-home support space, and is even a named partner of the company.
• Benesse Style Care: Benesse Style Care operates assisted living residences, home care, and day services for the elderly across Japan. It overlaps directly with Japan Kaigo System's Sumika housing introduction, Hinoka residential care, and in-home support services.
• Human Life Care: Human Life Care (\u30d2\u30e5\u30fc\u30de\u30f3\u30e9\u30a4\u30d5\u30b1\u30a2) provides home care, facility care, and elderly support services and is a named partner of Japan Kaigo System. It is directly comparable as a multi-service elderly care operator.
• Message Co., Ltd. Message (\u30e1\u30c3\u30bb\u30fc\u30b8) operates elderly care facilities, home care, and day services through its care division. It is directly comparable to Japan Kaigo System as a multi-service elderly care provider in Japan.
• Care Service Co., Ltd. Care Service (\u30b1\u30a2\u30b5\u30fc\u30d3\u30b9) is a Japanese home care and elderly support services provider offering in-home care, day services, and care facility staffing. It overlaps with Japan Kaigo System's home-visit and life-support services.

Broad incumbents

• Sompo Care: Sompo Care (\u30bd\u30f3\u30dd\u30b1\u30a2) is a major senior care company within the Sompo Holdings group, operating home care, day services, group homes, and senior residences. It is a broad incumbent competitor with similar elderly-focused services to Japan Kaigo System.
• Nichii Gakkan Company: Nichii Gakkan (\u30cb\u30c1\u30a4\u5b66\u9928) is one of Japan's largest care service companies with a broad portfolio spanning home care, day services, residential care, and medical services. It competes broadly in the elderly care services market where Japan Kaigo System operates.
• Aeon Care Co., Ltd. Aeon Care is the elder care arm of Aeon Group, offering home care, day services, group homes, and senior residences. It is a broad incumbent and a named retail/services partner of Japan Kaigo System.
• Panasonic Age Free: Panasonic Age Free (\u30d1\u30ca\u30bd\u30cb\u30c3\u30af \u30a8\u30a4\u30b8\u30d5\u30ea\u30fc) is Panasonic's elder care subsidiary offering home care, day services, and senior housing. It is a named partner of Japan Kaigo System and a broad incumbent competitor in elderly services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/J_KAIGO_System
• YouTubeyoutube.com/@j-kaigo-system_jp
• Instagraminstagram.com/j_kaigo_system

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Japan Kaigo System