Japan Kaigo System
- Company typePrivate
- Founded2012
- HeadquartersOsaka, Japan
- Headcount51–100
- GTM typeB2B and B2C
- OfferingServices
What Japan Kaigo System does
Japan Kaigo System Co., Ltd. (日本介護システム株式会社) is a Japanese elderly-care services platform founded in 2012 (predecessor individual business from February 2011), headquartered in Osaka with a secondary Tokyo (Kanto) office opened in October 2022. The company operates 14 services across in-facility visiting beauty (KamiBito/髪人), housework and daily-life support (Kaji Dokoro/家事処), care-assisted travel (Japan Kaigo Travel/日本介護トラベル), housing support (Sumika/住み処), and a forthcoming residential nursing home (Hinoka/寝屋川, opening June 2026). It also runs a certified remote training program priced at ¥330,000 for a 2-day course, monetizing its operating methodology.
Operationally, the company reports 4,800+ partner facilities and 420,000+ annual service visits, positioning itself as No.1 in Japan for visiting-beauty store count. Its asset-light service model is delivered through 58 internal staff plus 450+ contracted beauty and housework providers, with a 69% female workforce. Revenue mechanics combine per-visit service fees, franchise/partner fees from the KamiBito franchise rollout (2023), training tuition, and — with Sumika and Hinoka — emerging regulated and residential revenue streams. Distribution is national across Kanto, Kansai, Chubu, and Hokkaido, with a 2023 Korean partnership (Forparents) opening the first international beachhead.
The technology layer is light but present: an AI Face Diagnosis tool is embedded in KamiBito for image-based hair/skin assessment. Strategic partners include Kansai Electric Power, Tsukui, Human Life Care, Sunnylife, Panasonic Age Free, Aeon Retail, and Genki Nursing, anchoring the company across utility, real-estate-care, retail, and pure-play nursing operators in a fragmented market with a 2025 care-insurance-exempt TAM of ¥33B. Reported customer satisfaction is 96%.
Japan Kaigo System firmographics
Firmographics- Name
- Japan Kaigo System
- Legal name
- 日本介護システム株式会社 (Japan Kaigo System Co., Ltd.)
- Website
- https://j-kaigo-system.jp
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Japan Kaigo System industry classification
Industry- Product category
- Elderly Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Assisted Living Facilities for the Elderly (623312)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL)
Keywords
Where Japan Kaigo System is headquartered
LocationHeadquarters
- HQ city
- Osaka
- HQ country
- Japan
- HQ region
- Asia
Offices2 records
Markets served
Japan Kaigo System business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Visit Beauty Services (KamiBito): Home-visit hairdressing and beauty services for elderly and mobility-impaired individuals. Revenue from service fees charged per visit or session, with franchise fees from network expansion.
- Care Travel Services: Assisted travel and outing services for elderly and disabled persons requiring caregiving support during trips. Revenue from service fees per trip or package.
- Life Support Services (家事処): Daily life support services including housework assistance, shopping support, and accompaniment. Revenue from service fees.
- Training and Education: Training programs for care facilities on insurance-exempt services (介護保険外サービス研修) at 33万 yen per person for 2-day remote training.
- Housing Services: Residential housing services including Hinoka nursing home operations and Sumika housing support services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | KamiBito Cut+Color Standard |
| Unit Pricing | Multi-year contract | Care Insurance-Exempt Service Training |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels7 records
Japan Kaigo System product offering
Product offeringCore offering
Japan Kaigo System provides elderly life-support services that complement Japan's public long-term care insurance (介護保険), which it cannot fully cover. Core offerings include KamiBito (visit beauty/hairdressing by licensed stylists at homes, care facilities, and hospitals), Kaji Dokoro (housework and accompaniment support), Japan Kaigo Travel (care-supported travel and outings), Sumika (housing introduction and post-move support), Hinoka residential nursing homes, and training programs for care facilities on non-insurance services.
Product overview
Japan Kaigo System operates a comprehensive portfolio of elderly care and life support services. The core offerings include: KamiBito (visiting beauty/hairdressing service), Kaji Dokoro (daily life support/housework assistance), Japan Kaigo Travel (care-supported travel and outings), and Sumika (housing support services). The company recently expanded into senior housing with Hinoka寝屋川 nursing home. Additional support services include house cleaning, moving assistance, end-of-life planning, pest control, laundry, meal delivery, and hearing aid services. Group companies provide disability services including group homes, visiting nursing, and employment support. The company serves over 4,800 facilities nationwide with 420,000+ annual visits, operating through both direct stores and franchise models.
Differentiator
Problem solved
Functional benefit
Brands
- KamiBito（カミビト）: 訪問理美容サービス - 理美容師がご自宅や介護施設に直接訪問し、理美容サービスを提供する全国展開事業
- 家事処
- 日本介護トラベル
- すみ処（Sumika）
- Hinoka
- 今日じゃま
- KamiBito plus
Products and services
- KamiBito (髪人) - Visit Beauty Service Visiting beauty and hairdressing service in which licensed cosmetologists travel to homes, nursing homes, elderly facilities, and hospitals to provide haircut, coloring, shampoo, and facial care. Staff hold both beauty licenses and care knowledge. Includes AI Face Diagnosis for personalized style recommendations.
- Kaji Dokoro (家事処) - Daily Life Support Service Daily life support service offering assistance with household chores, errands, and accompaniment for elderly and mobility-challenged individuals.
- Japan Kaigo Travel (日本介護トラベル) - Care-Supported Travel Travel and outing support service for elderly and mobility-challenged individuals, with professional care staff providing accompaniment for sightseeing, hot-spring trips, shopping, events, hospital visits, and family reunions.
- Sumika (住み処) - Housing Support Service Housing support service operating as a certified housing support corporation, providing housing search assistance, move-in support, and post-move life assistance for elderly and housing-priority residents.
- Hinoka Neyagawa (Hinoka寝屋川) - Residential Nursing Home Residential-type paid nursing home with 49 rooms in Neyagawa City, Osaka Prefecture, providing housing for elderly residents with daily care support and a focus on maintaining resident independence and quality of life.
- Care Insurance-Exempt Service Training (介護保険外サービス研修) Training program for care facility operators on introducing non-insurance care services, covering customer needs assessment, service proposals, and QOL improvement strategies. Priced at 33万円 per person for a 2-day remote program.
- Miraie Visiting Nursing Station (訪問看護ステーション) Visiting nursing station providing medical care at home, operated by group company Miraie.
- Miraie Disability Group Home (障がい者グループホーム) Group home services for disabled persons operated by group company Miraie.
Quantifiable outcome
- 96% customer satisfaction rate for visit beauty services
- +2 more outcomes
Companies that use Japan Kaigo System
Customer profileNamed customers7 records
Segments5 records
Ideal customer profiles4 records
Japan Kaigo System technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Feature1 record
Japan Kaigo System partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- forparents (韩国)coreStrategic partnership with Korean company forparents for global expansion of elderly care solutions. Aims to develop advanced care solutions tailored to needs of different countries and share best practices internationally to strengthen support for elderly and their families.
- stam.株式会社minorSubsidiary company established October 2024 as a 'curtain division' (暖簾分け) of KamiBito Higashi-Osaka store. Operates independently under the Japan Kaigo System group.
- 株式会社ミライエminorGroup company providing visit care and home care services for elderly and disabled persons since February 2024. Offers disability group homes, type B employment continuation support, visit nursing stations, and care/consultation services.
- 株式会社フランチャイズエージェントminorGroup company supporting franchise development operations for the KamiBito network.
Scale indicators7 records
Recent moves20 records
Expansion highlights6 records
Japan Kaigo System competitors and assessment
Company assessmentDirect peers
- Sunnylife: Sunnylife (\u30b5\u30cb\u30fc\u30e9\u30a4\u30d5) is a Japanese elderly care service operator providing facility-based and home-based care services. It is a named partner of Japan Kaigo System and directly comparable in the elderly care services market.
- Tsukui Corporation: Tsukui (\u30c4\u30af\u30a4) is one of Japan's largest listed elderly care service operators, offering home care, day services, and group homes nationwide. It is directly comparable to Japan Kaigo System in the B2B care facility services and in-home support space, and is even a named partner of the company.
- Benesse Style Care: Benesse Style Care operates assisted living residences, home care, and day services for the elderly across Japan. It overlaps directly with Japan Kaigo System's Sumika housing introduction, Hinoka residential care, and in-home support services.
- Human Life Care: Human Life Care (\u30d2\u30e5\u30fc\u30de\u30f3\u30e9\u30a4\u30d5\u30b1\u30a2) provides home care, facility care, and elderly support services and is a named partner of Japan Kaigo System. It is directly comparable as a multi-service elderly care operator.
- Message Co., Ltd. Message (\u30e1\u30c3\u30bb\u30fc\u30b8) operates elderly care facilities, home care, and day services through its care division. It is directly comparable to Japan Kaigo System as a multi-service elderly care provider in Japan.
- Care Service Co., Ltd. Care Service (\u30b1\u30a2\u30b5\u30fc\u30d3\u30b9) is a Japanese home care and elderly support services provider offering in-home care, day services, and care facility staffing. It overlaps with Japan Kaigo System's home-visit and life-support services.
Broad incumbents
- Sompo Care: Sompo Care (\u30bd\u30f3\u30dd\u30b1\u30a2) is a major senior care company within the Sompo Holdings group, operating home care, day services, group homes, and senior residences. It is a broad incumbent competitor with similar elderly-focused services to Japan Kaigo System.
- Nichii Gakkan Company: Nichii Gakkan (\u30cb\u30c1\u30a4\u5b66\u9928) is one of Japan's largest care service companies with a broad portfolio spanning home care, day services, residential care, and medical services. It competes broadly in the elderly care services market where Japan Kaigo System operates.
- Aeon Care Co., Ltd. Aeon Care is the elder care arm of Aeon Group, offering home care, day services, group homes, and senior residences. It is a broad incumbent and a named retail/services partner of Japan Kaigo System.
- Panasonic Age Free: Panasonic Age Free (\u30d1\u30ca\u30bd\u30cb\u30c3\u30af \u30a8\u30a4\u30b8\u30d5\u30ea\u30fc) is Panasonic's elder care subsidiary offering home care, day services, and senior housing. It is a named partner of Japan Kaigo System and a broad incumbent competitor in elderly services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Japan Kaigo System social profiles
Digital presenceJapan Kaigo System financial estimates
Financial estimateRevenue estimate
Valuation estimate
Japan Kaigo System leadership team
Management profileNumber of profiles
Profiles3 records
Japan Kaigo System subsidiaries and ownership
Company hierarchySubsidiaries3 records
Japan Kaigo System funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Japan Kaigo System M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Japan Kaigo System
What does Japan Kaigo System do?
Japan Kaigo System provides elderly life-support services that complement Japan's public long-term care insurance (介護保険), which it cannot fully cover. Core offerings include KamiBito (visit beauty/hairdressing by licensed stylists at homes, care facilities, and hospitals), Kaji Dokoro (housework and accompaniment support), Japan Kaigo Travel (care-supported travel and outings), Sumika (housing introduction and post-move support), Hinoka residential nursing homes, and training programs for care facilities on non-insurance services.
Is Japan Kaigo System a public or private company?
Japan Kaigo System is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Japan Kaigo System founded?
Japan Kaigo System was founded in 2012. It employs 51 to 100 people.
Where is Japan Kaigo System based?
Japan Kaigo System is headquartered in Osaka, Japan, in the Asia region.
How does Japan Kaigo System make money?
Five revenue lines are on record. Visit Beauty Services (KamiBito) is the primary driver. The others are care Travel Services, life Support Services (家事処), training and Education and housing Services.
Who are Japan Kaigo System's main competitors?
Direct peers on record are Sunnylife, Tsukui Corporation, Benesse Style Care, Human Life Care, Message Co., Ltd. and Care Service Co., Ltd.. Broad incumbents are Sompo Care, Nichii Gakkan Company, Aeon Care Co., Ltd. and Panasonic Age Free.
Does Japan Kaigo System have an API?
No public API is recorded for Japan Kaigo System.
What industry is Japan Kaigo System in?
Japan Kaigo System's product category is Elderly Care Services. Its primary akta.pro industry code is HSABAIAL, Housing & Placement Coordination (Assisted Living, Memory Care, SNF). Its NAICS code is 624120 and its SIC code is 8050.