drive savers data recovery

What drive savers data recovery does

DriveSavers Data Recovery, Inc. is a privately held, California-incorporated professional services company founded in 1985 and headquartered in Novato, California. The firm specializes in recovering lost, deleted, corrupted, or physically damaged data from virtually all digital storage media — including HDDs, SSDs, RAIDs, NAS, SAN systems, smartphones (iPhone and Android), tablets, and removable media — for both individual consumers and enterprise clients. Core operations are delivered from a single facility that houses the industry's largest Certified ISO Class 5 Cleanroom, supported by proprietary in-house tools, advanced microsoldering capability, and an engineering team with close working relationships to device manufacturers.

The business model is project-based professional services revenue with a No-Data-No-Charge guarantee. Customers initiate contact through a 24/7 toll-free phone line for a free evaluation, ship devices in via free overnight shipping, and select from three tiered service levels — Priority (24/7 non-stop), Standard (1–2 business days), and Economy (5–7 business days for storage, 10–14 for smartphones). Pricing is quote-based rather than published, with payment plans offered through Affirm and PayPal and enterprise purchase-order / NET terms available. The go-to-market is sales-led and trust-driven: Apple Authorized Service Provider status, manufacturer authorizations from all leading storage vendors, SSAE 18 SOC 2 Type II audit compliance, and over 200,000 cumulative successful recoveries anchor the company's positioning across three explicit segments — Fortune 500 enterprises, SMBs, and home users. Distribution is direct-to-customer with worldwide reach, supported by a Remote Data Recovery offering for logical-failure cases on enterprise storage and on-premises sensitive data.

Name

drive savers data recovery

Legal name

DriveSavers, Inc.

Website

https://drivesavers.co

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

51–100 employees

Short description

DriveSavers Data Recovery is a Novato, California-based professional services firm founded in 1985 that recovers lost data from HDDs, SSDs, RAIDs, smartphones, and removable media for Fortune 500 enterprises, SMBs, and individual consumers worldwide.

Ownership category

akta.pro rank

Product category

Data Recovery Services

NAICS

Computer Storage Device Manufacturing (334112)

SIC

Computer Storage Devices (3572)

akta.pro primary industry

Endpoint, SaaS & M365/Google Workspace Backup Services (BPAEALAJ)

akta.pro secondary industry

Data Protection & Backup Appliances (Backup Targets, Dedup Appliances) (HDACACAI)

Keywords

• Data recovery services
• Hard drive recovery
• RAID data recovery
• SSD data recovery
• Smartphone data recovery

Headquarters

HQ city

Novato

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Data Recovery Services: One-time professional data recovery services with tiered pricing based on turnaround time (Priority 24/7, Standard 1-2 business days, Economy 5-7 business days). Revenue is earned upon successful recovery, with payment collected before shipping. If data is unrecoverable, no charge applies. Additional revenue from optional data return media (new storage device for recovered data).
2. Payment Plans: Partnership with Affirm (consumer finance company) and PayPal (digital reusable credit line) to offer payment plan options for customers, enabling higher-value recoveries to be accessible to more customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

DriveSavers provides professional data recovery services for hard disk drives, SSDs, RAID/NAS/SAN servers, smartphones (iPhone and Android), Mac and Windows computers, external drives, and removable media. Services are delivered through a single lab facility with the industry's largest Certified ISO Class 5 Cleanroom and proprietary in-house recovery tools, offered on a "No Data, No Charge" basis with tiered turnaround times and worldwide shipping.

Product overview

DriveSavers is a data recovery service company offering specialized services for lost, deleted, or corrupted data from any digital storage device. The core product is a comprehensive data recovery service delivered through specialized service tiers (Priority, Standard, and Economy) supported by an ISO Class 5 Cleanroom facility. The company provides device-specific recovery services including Hard Drive Data Recovery, Server Data Recovery (RAID/NAS/SAN), iPhone Data Recovery, Mac Data Recovery, SSD Data Recovery, Android Data Recovery, Windows Data Recovery, External Drive Data Recovery, and Removable Media Data Recovery. Additional offerings include Remote Data Recovery for non-physical damage scenarios. All services operate on a 'No Data, No Charge' guarantee with free evaluation and free shipping.

Differentiator

Problem solved

Functional benefit

Products and services

• Hard Drive Data Recovery Data recovery service for hard disk drives (HDDs) in laptops, desktops, external devices, and helium hard drives, performed in the industry's largest Certified ISO Class 5 Cleanroom. Targets consumers and businesses experiencing hardware failure, physical damage, malware, or other data loss on HDDs across Mac, Windows, and RAID systems.
• Server Data Recovery (RAID/NAS/SAN) Data recovery service for enterprise storage systems including RAID, NAS, SAN, and multi-disk servers across all operating systems and configurations. Specializes in recovering mission-critical databases, ERP accounting systems, and mail servers for organizations of all sizes.
• iPhone Data Recovery Specialized data recovery service for iPhone smartphones, including recovery from Apple's built-in encryption. DriveSavers pioneered the first data recovery from an iPhone after its market introduction and serves consumers who have lost data due to water damage, deletion, or device failure.
• Mac Data Recovery Data recovery service for Apple Mac computers after malfunction, deletion, fire, flood, drops, and other events. Performed by an Apple Authorized and Certified Service Provider so warranty is preserved, with Apple Service Providers referring customers to DriveSavers.
• SSD Data Recovery Data recovery service for solid-state drives (SSDs), including hardware-level encrypted devices. Engineers use advanced microsoldering to safely access and recover data from SSDs and other flash storage devices.
• Android Data Recovery Data recovery service for Android smartphones, recovering photos, contacts, text messages, and other data from Android devices, SIM cards, or SD cards regardless of the cause of loss.
• Windows Data Recovery Data recovery service for Microsoft Windows devices, recovering CAD files, photos, Office files, and other Windows-based data types from desktops, laptops, and workstations.
• External Drive Data Recovery Data recovery service for external hard drives and external solid-state drives, addressing loss regardless of cause for both consumer and business use cases.
• Removable Media Data Recovery Data recovery service for all removable storage media including camera cards, floppies, CDs, DVDs, Blu-ray discs, and USB flash drives.
• Remote Data Recovery Remote data recovery service for data loss situations that do not involve mechanical or physical damage. Available for RAID, NAS, and SAN systems, hardware too large to ship, and highly sensitive on-premises data that must remain on site.

Quantifiable outcome

• Over 200,000 devices successfully recovered
• +4 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Apple Inc.coreStrategic or Co-development PartnerDriveSavers is Apple Authorized and Certified to perform data recovery on Apple devices without voiding the original warranty. Apple Service Providers refer customers to DriveSavers. This is a significant trust signal and exclusive referral relationship.
• Leading Storage Device Manufacturers (Seagate, Western Digital, Samsung, etc.)coreStrategic or Co-development PartnerAll leading manufacturers authorize DriveSavers to open sealed storage device mechanisms without voiding the original warranty. This allows customers to receive in-warranty device replacements after DriveSavers recovers the data. DriveSavers works closely with manufacturers' R&D teams and has close relationships enabling access to proprietary information and techniques.
• AffirmminorOthersPayment plan partnership through Affirm, a consumer finance company, allowing customers to pay for data recovery services in installments.
• PayPalminorOthersPayment plan partnership through PayPal's digital reusable credit line, allowing customers to pay for data recovery services in installments.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Gillware Data Recovery: Gillware is a US-based professional data recovery service company that recovers data from HDDs, SSDs, RAIDs, smartphones, and other storage media for both consumers and enterprise customers, directly competing with DriveSavers on the same service tiers and target segments.
• ACE Data Recovery: ACE Data Recovery (Datarecovery.com) is a certified cleanroom-based recovery service for HDDs, SSDs, RAIDs, NAS, SAN, and smartphones, targeting both consumers and enterprise with tiered turnaround options that mirror DriveSavers' service tiers.
• Memofix Data Recovery: Memofix is a cleanroom-equipped recovery service provider for HDDs, SSDs, RAIDs, and removable media, serving both consumer and enterprise customers with similar tiered turnaround and certified facility-based operations as DriveSavers.
• SalvageData Recovery: SalvageData is a professional data recovery service provider covering HDDs, SSDs, RAIDs, servers, and flash media with free evaluation and certified cleanroom operations, directly comparable to DriveSavers' consumer and SMB-focused recovery offerings.
• CBL Data Recovery: CBL Data Recovery operates certified cleanroom recovery labs for HDDs, SSDs, RAIDs, and smartphones across multiple geographies, providing tiered turnaround services comparable to DriveSavers' Priority/Standard/Economy model.
• Stellar Data Recovery: Stellar provides both DIY data recovery software and professional lab-based recovery services for HDDs, SSDs, RAIDs, and emails, overlapping with DriveSavers on the professional services side while also competing indirectly through consumer software.
• Secure Data Recovery Services: Secure Data Recovery operates certified cleanroom facilities and offers tiered HDD, SSD, RAID, and mobile device recovery services with a similar 'no data, no charge' model, positioning it as a close service and go-to-market competitor to DriveSavers.
• Kroll Ontrack: Kroll Ontrack (formerly Ontrack) is one of the largest global data recovery and digital forensics services providers, serving enterprise and government clients with HDD, SSD, RAID, and e-discovery recovery — directly comparable to DriveSavers' enterprise/government-focused recovery offering.

Emerging players

• Backblaze: Backblaze provides consumer and business cloud backup that competes for the same 'protect your data' wallet as DriveSavers; while not a direct recovery service, its growth in continuous backup can reduce the volume of recovery incidents that DriveSavers monetizes.

Broad incumbents

• Seagate Rescue Data Recovery Services: Seagate offers an in-house Rescue data recovery plan bundled with its HDDs and SSDs, leveraging manufacturer authority and warranty infrastructure that DriveSavers also relies on; Seagate competes as an OEM-embedded incumbent rather than a pure-play independent recovery lab.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/drivesavers

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about drive savers data recovery