community links

What community links does

Community Links is a private 501(c)(3) non-profit organization incorporated in 2003 and headquartered in Bradford, Pennsylvania. It provides in-home, community-based, behavioral, employment, and housing tenancy support services to children and adults with intellectual disabilities across McKean, Elk, and Cameron Counties in rural north-central Pennsylvania. Its core service catalog comprises In-Home and Community Support, Respite Care, Behavior Support (functional assessment and strategy development), Community Participation Support, Supported Employment Services (job finding and job coaching for competitive integrated employment), and Housing Transition and Tenancy Sustaining Services. Services are delivered directly to individuals by Direct Support Professionals in their homes and community settings, with no proprietary technology platform underpinning delivery.

The organization's business model is structured around Pennsylvania's Consolidated Waiver for Individuals with Intellectual Disabilities, administered by the state Office of Developmental Programs. Revenue is generated primarily through Medicaid waiver reimbursement for billable services delivered to eligible individuals, supplemented by small-dollar charitable donations and community grants (e.g., a $1,080 COVID-19 Assistance Fund grant from the McKean County Community Foundation). The go-to-market is referral-driven via the state disability services system rather than commercial sales; end-customers are waiver-enrolled individuals and their families/caregivers, while the de facto economic buyer is the Pennsylvania Medicaid program. The organization operates two physical offices (Bradford and St. Marys), holds HIPAA compliance, and maintains membership in RCPA (Rehabilitation and Community Providers Association). Leadership is currently transitional, with Michele Hoover serving as Interim Executive Director.

Community Links has no proprietary technology stack, no mobile application, and no public API. Marketing and customer acquisition rely on a basic WordPress website and a Facebook page, with no formal marketing campaigns. The value proposition centers on enabling community-based independent living, skill acquisition, caregiver respite, and competitive integrated employment for individuals with intellectual disabilities, grounded in Pennsylvania's "Every Day Lives" principles and Positive Approaches framework.

Name

community links

Legal name

Community Links

Website

https://communitylinks.co

Company type

Private

Founded year

2003

Operating status

Operating

Short description

Community Links is a 501(c)(3) non-profit, incorporated in 2003 and based in Bradford, Pennsylvania, that delivers in-home, community, behavioral, employment, and housing tenancy support services to individuals with intellectual disabilities across McKean, Elk, and Cameron Counties.

Ownership category

akta.pro rank

Product category

Intellectual Disability Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Vocational Rehabilitation Services (624310), Other Community Housing Services (624229)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGAEAG)

akta.pro secondary industry

Rare Disease & Special Needs Support Organizations (BPAGACAM)

Keywords

• Intellectual disability services
• In-home community support
• Behavioral health support
• Supported employment services
• Respite care services

Headquarters

HQ city

Bradford

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Government Waiver Funding: Services are primarily funded through Pennsylvania's Office of Developmental Programs Intellectual Disability waiver programs. Services include In-Home and Community Support, Respite Care, Behavior Support, Community Participation Support, Supported Employment Services, and Housing Tenancy services covered under Medicaid waiver arrangements.
2. Donations and Grants: As a 501(c)(3) nonprofit organization, Community Links accepts charitable donations and has received grants such as the McKean County COVID-19 Assistance Fund award of $1,080 for technology purchases.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

Community Links is a 501(c)(3) nonprofit that provides direct face-to-face support services to individuals with intellectual disabilities in their homes and communities. Service offerings include In-Home and Community Support, Respite Care, Behavior Support, Community Participation Support, Supported Employment Services, and Housing Tenancy Services. Services are funded through Pennsylvania's Consolidated Waiver for Individuals with Intellectual Disabilities and delivered across three rural counties.

Product overview

Community Links is a private non-profit organization that provides direct support services to citizens with intellectual disabilities. The organization operates a unified service model offering multiple coordinated programs including In-Home and Community Support, Respite Care, Community Participation Support, Behavior Support, Supported Employment Services, and Housing Tenancy Services. These services are designed to help individuals acquire, maintain, and improve skills necessary to live successfully in home and community-based settings across McKean, Elk, and Cameron Counties in Pennsylvania.

Differentiator

Problem solved

Functional benefit

Products and services

• In-Home and Community Support A direct face-to-face service rendered in the consumer's home or in the community, designed to help individuals with intellectual disabilities acquire, maintain, and improve self-help, domestic, socialization, and adaptive skills necessary to live successfully in home and community-based settings across McKean, Elk, and Cameron Counties in Pennsylvania.
• Respite Care Short-term supervision and support services provided either in or away from the consumer's home to provide relief for families and caregivers of individuals with special needs in McKean, Elk, and Cameron Counties, Pennsylvania.
• Behavior Support Services including functional assessment, development of strategies to support individuals based on their assessment, and training to individuals, staff, relatives, and caregivers, designed to address behavioral needs of individuals with intellectual disabilities.
• Community Participation Support Services providing opportunities and support for community inclusion and building interest in and developing skills and potential for competitive integrated employment for individuals with intellectual disabilities in Pennsylvania.
• Supported Employment Services Job finding and job support services designed to help individuals with intellectual disabilities obtain and maintain employment in competitive integrated settings in McKean, Elk, and Cameron Counties, Pennsylvania.
• Housing Tenancy Services Housing Transition and Tenancy Sustaining Services designed to assist individuals with intellectual disabilities with tenancy in their own homes, whether rented, leased, or owned, within Community Links' Pennsylvania service area.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• RCPA (Residential and Community Provider Association)minorOthersProud member of RCPA, a membership organization for residential and community providers in Pennsylvania serving individuals with disabilities and mental health needs.

Scale indicators2 records

Recent moves6 records

Expansion highlights3 records

Direct peers

• Penn-Mar Human Services: Penn-Mar Human Services is a Pennsylvania-based nonprofit providing in-home, community, employment, and behavioral support for individuals with intellectual and developmental disabilities. It operates under similar Medicaid waiver structures and shares Community Links' HCBS service portfolio across a broader PA footprint.
• The Arc of Pennsylvania: The Arc of Pennsylvania is a statewide nonprofit chapter network providing advocacy and direct services for people with intellectual and developmental disabilities, including HCBS and supported employment. Its affiliate chapters overlap directly with Community Links' target population and Pennsylvania waiver funding model.
• UCP Central Pennsylvania: UCP Central PA delivers home and community-based services, supported employment, and behavioral support for individuals with disabilities across central Pennsylvania under Medicaid waivers. It is a directly comparable HCBS provider serving the same ODP-contracted population as Community Links.
• Glade Run Lutheran Services: Glade Run Lutheran Services is a Pennsylvania-based nonprofit offering community-based programs for individuals with intellectual disabilities, autism, and behavioral health needs. Its HCBS and supported employment offerings make it a directly comparable peer in the same state waiver ecosystem.
• Achievement Center: Achievement Center (Erie, PA) provides community-based services, behavioral support, and supported employment for individuals with intellectual disabilities in northwestern Pennsylvania. It serves an immediately adjacent region with nearly identical Medicaid waiver-funded HCBS services.
• RHA Health Services: RHA Health Services is a multi-state nonprofit providing HCBS, behavioral health, and supported employment for individuals with intellectual and developmental disabilities. Its service mix and Medicaid waiver reliance closely mirror Community Links' operating model.
• Community Options: Community Options is a national nonprofit providing residential and community-based supports for people with intellectual and developmental disabilities. It shares Community Links' focus on individualized HCBS, supported employment, and community integration under Medicaid funding.

Broad incumbents

• Sevita Health: Sevita (formerly The MENTOR Network) is a large national provider of home- and community-based services for individuals with intellectual and developmental disabilities. As a scaled HCBS incumbent, it competes broadly in the same Medicaid waiver-funded service category as Community Links.
• BrightSpring Health Services: BrightSpring Health Services is a large diversified provider of home and community health services, including HCBS for individuals with intellectual and developmental disabilities. Its Pennsylvania footprint and Medicaid-funded HCBS portfolio make it a scaled incumbent comparable to Community Links.

Regional players

• Bayada Home Health Care: Bayada is a large home care provider operating across Pennsylvania that delivers in-home support and personal care services, partially overlapping with Community Links' In-Home and Community Support offering under different funding streams.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about community links