town of bridgewater ma

Name

town of bridgewater ma

Legal name

Town of Bridgewater, MA

Website

https://bridgewaterma.gov

Company type

Public

Operating status

Operating

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Refuse Systems (4953)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Wastewater Collection (Sewer Networks) (BPALAMAA), Stormwater Management & MS4 Compliance Services (BPALAMAL), Culverts, Bridges & Cross-Drainage Structures (Hydraulic Capacity & Rehabilitation) (EUANAEAC)

Keywords

• Municipal water supply
• Sewer and wastewater
• Drinking water treatment
• PFAS filtration
• Groundwater well management

Headquarters

HQ city

West Bridgewater

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Infrastructure, Technology or R&D

Revenue model

1. Property Taxes: Primary revenue source for general fund operations including education, public safety, and town services. Education is the largest budget area at approximately $44.66 million.
2. Water and Sewer User Charges: Quarterly base charges and usage-based rates for water and sewer services. Water rates include tiered pricing from $3.86 to $10.02 per 100 cubic feet depending on usage tier. Sewer rates from $4.88 to $13.83 per 100 cubic feet.
3. Enterprise Fund Services: Water, sewer, and transfer station services funded primarily through user charges and fees. These are separate budgets within the Enterprise Fund Operating Budget.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

The Town of Bridgewater, MA provides municipal government services to its residents, with its core offerings being water supply and sewer services managed through three wellfields and treatment facilities (including iron/manganese and PFAS filtration). It also delivers public works, public safety, public health, parks and recreation, elder affairs, and administrative functions, supported by an online payment portal, citizen mobile app, and financial transparency dashboards.

Product overview

The Town of Bridgewater, MA provides municipal government services through a digital platform comprising water and sewer utilities, public works infrastructure management, financial transparency tools, and citizen engagement systems. The core offering consists of water supply and treatment services managed through the High Street Treatment Facility and Plymouth Street Treatment Site, supported by real-time monitoring dashboards for water quality, well withdrawals, and infrastructure projects. Citizen-facing digital services include the BRIDGEWATERMA Connect mobile app for notifications, an Online Payment Center via Invoice Cloud, Budget Dashboard for financial transparency, and Water System Improvement Dashboard for tracking infrastructure projects. The Capital Improvement Program coordinates multi-year municipal investments across water systems, roads, and public facilities.

Differentiator

Problem solved

Functional benefit

Brands

• BRIDGEWATERMA Connect: Citizen notification mobile application powered by GOGov for community news, events, service updates, and emergency alerts

Products and services

• Water and Sewer Services Municipal water supply and sewer services including water distribution, tiered usage-based billing, conservation restrictions, water quality reporting, PFAS testing, hydrant flushing, and drought status monitoring. Serves Bridgewater residents and non-residential customers.
• Online Payment Center Digital payment portal enabling residents to pay water bills, sewer bills, taxes, and other municipal fees online via Invoice Cloud integration.
• BRIDGEWATERMA Connect Mobile App Citizen notification mobile application powered by GOGov providing push notifications for community news, local events, service updates, and emergency alerts to Bridgewater residents.
• Water Quality Reports Annual consumer confidence reports providing information about water sources, treatment processes, testing results, and compliance with state and federal drinking water standards, published for years 2022-2025.
• PFAS Testing and Reporting Program Per- and polyfluoroalkyl substances (PFAS) monitoring program with quarterly testing results published monthly, including water distribution system maps, regulatory compliance information, and testing data from 2022-2026.
• Town Well Withdrawals Monitoring Groundwater withdrawal monitoring system tracking water production from High Street, Carver's Pond, and Plymouth Street wellfields, displaying capacity, actual usage in MGD, and quarterly withdrawal data in gallons.
• High Street Water Treatment Facility Water treatment plant opened April 2023 featuring iron and manganese filtration using greensand filtration, chemical feed systems, and infiltration/backwash basins to serve the east side of Bridgewater.

Quantifiable outcome

• Water supply emergency declaration in effect since December 2025 due to reduced well production and elevated PFAS, iron, and manganese levels
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• MiddleboroughcoreStrategic or Co-development PartnerEmergency water supply connection to Middleborough for backup water supply during water supply emergencies. Provides critical redundancy for Bridgewater's water system during drought or well production issues.
• GOGovcoreTechnology or IntegrationPowers the BRIDGEWATERMA Connect citizen notification mobile application for push notifications on community news, local events, service updates, and emergency alerts.
• Ramco Construction CompanyminorImplementation/ SI/ Consulting PartnerContractor performing Winter Street reconstruction project between Bedford Street and Conant Street. Work includes utility relocation, drainage system installation, and roadway base construction.

Scale indicators9 records

Broad incumbents

• Massachusetts Water Resources Authority (MWRA): Regional wholesale water and wastewater authority serving Greater Boston. Comparable as a Massachusetts-based water/sewer utility operator with shared regulatory environment, though at much larger scale and wholesale rather than municipal retail.
• Veolia Water North America: Large-scale water and wastewater utility operator with significant municipal contract portfolio. Comparable in operating model (treatment plant operations, PFAS compliance, municipal client base), though far broader in geographic and service scope.
• American Water Works Company: Largest publicly traded US water and wastewater utility. Comparable regulated water utility business with PFAS capex requirements and rate-base growth, though serving a much larger and more diversified customer base.
• Essential Utilities: Multi-state water and natural gas utility with significant regulated water operations. Comparable in delivering retail water service under state-level rate regulation and pursuing infrastructure modernization capex.
• Suez Water (now Veolia): Global water utility and services operator with municipal contract focus. Comparable in operating municipal water/wastewater assets and providing treatment technology solutions including PFAS.

Direct peers

• Aquarion Water Company: Investor-owned water utility serving customers across Massachusetts and other Northeast states. Comparable retail water delivery model, PFAS compliance exposure, and Massachusetts regulatory framework as Bridgewater's municipal water division.
• Town of Plymouth, MA Water Division: Neighboring Plymouth County municipal water utility. Operates with similar groundwater source mix, PFAS treatment obligations, and small-town enterprise fund rate structure, making it a closely matched municipal peer.
• Town of Middleborough, MA: Adjacent municipality and current emergency water interconnection partner. Operates a similar small-municipal water and sewer system in Plymouth County with comparable regulatory and climate exposure.
• Town of Braintree, MA Water & Sewer Department: Another Plymouth County-adjacent municipal water and sewer operator in Massachusetts. Comparable small-municipal enterprise fund structure, groundwater sources, and PFAS treatment investment cycle.

Regional players

• Town of Weymouth, MA Water Treatment Plant: Another small-to-mid Massachusetts municipal water utility with active treatment infrastructure. Comparable in scale, regulatory exposure, and groundwater-to-treated-water operating model within the same state regulatory framework.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xbridgewaterma.org/x
• YouTubebridgewaterma.org/youtube
• Facebookbridgewaterma.org/facebook
• LinkedInbridgewaterma.org/linkedin
• Instagrambridgewaterma.org/instagram

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about town of bridgewater ma