ema patient transport
- Company typePrivate
- Founded2017
- HeadquartersPoole, United Kingdom
- Headcount—
- GTM typeB2B and B2C
- OfferingServices
ema patient transport firmographics
Firmographics- Name
- ema patient transport
- Legal name
- EMA Patient Transport and Training Services
- Website
- https://emapatienttransport.co.uk
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Ownership category
- akta.pro rank
ema patient transport industry classification
Industry- Product category
- Patient Transport Services
- NAICS
- Ambulance Services (62191), Special Needs Transportation (485991)
- SIC
- Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Private EMS Providers (Contract/Interfacility) (HLAFANAB)
- akta.pro secondary industries
- Medical Appointment Transport & Clinic Escort (HSABAOAD), Senior & Assisted-Living Demand-Responsive Transport (THAIAHAE)
Keywords
Where ema patient transport is headquartered
LocationHeadquarters
- HQ city
- Poole
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
ema patient transport business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Private Patient Transport Services: Fee-per-journey private ambulance transport services for individuals who do not qualify for or prefer not to use NHS transport. Services are booked by healthcare professionals, families, or individuals and charged on a per-transport basis. Services cover outpatient appointments, care home transfers, planned hospital admissions, bariatric transport, repatriation, and special occasions.
- Secure Mental Health Transport: Specialist secure ambulance transport for mental health patients, including those detained under the Mental Health Act. Provided to NHS trusts, mental health hospitals, police suites, and local authorities. Available 24/7 at weekends with Friday night through Sunday 8pm coverage.
- Care Home Transport Contracts: Ongoing transport service agreements with care home groups and NHS clinical commissioning groups. Services include resident transfers to medical appointments, care home admissions/discharges, and community outings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Private Ambulance Transport - quote-based per journey |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
ema patient transport product offering
Product offeringCore offering
EMA Patient Transport provides private, non-emergency ambulance and patient transport services across the South Coast of England and the wider UK. Services span secure mental health transport, bariatric transport, palliative and end-of-life transport, care home transport, Court of Protection transport, medical repatriation, and deceased body transport, delivered via a fleet of bespoke hand-built ambulances.
Product overview
EMA Patient Transport is a private ambulance and patient transport service provider operating across the South Coast and UK. The company offers a portfolio of eight distinct transport services: Private Ambulance Service (core non-emergency medical transport), Care Home Transport Service, Mental Health Secure Transport Service, Bariatric Ambulance Service, Repatriation Services, Palliative Transport Service, Court of Protection Transport Services, and Specialist Deceased Body Transport Services. Services are delivered via a bespoke fleet of hand-built, fully customised ambulances equipped with medical equipment, operated by trained ambulance crew. The company primarily serves Dorset, Devon, Somerset, Hampshire, Reading, Avon & Wiltshire, Kent, Guildford, London, and surrounding areas, with the ability to transport patients throughout the UK and internationally for repatriation.
Differentiator
Problem solved
Functional benefit
Products and services
- Private Ambulance Service Non-emergency private ambulance transport for individuals attending medical appointments, hospital admissions, or care home transfers, with medical equipment on board.
- Care Home Transport Service Specialised transport services for care and nursing home residents, including transfers to new care homes, medical appointments, and community or special events.
- Mental Health Secure Transport Service Secure ambulance transport for mental health patients, including those detained under the Mental Health Act, with trained crew experienced in dealing with patients of varying mobility and mental health levels.
- Bariatric Ambulance Service Specialist transport for bariatric patients with custom-equipped vehicles designed to accommodate higher weight capacities and ensure safe, comfortable journeys, including specialist hoists and stretchers.
- Repatriation Services Medical repatriation transport for patients requiring transfer from overseas or across the UK back to their home location or care facility.
- Palliative Transport Service End-of-life transport service designed to transport patients in final stages of life to their preferred place of care, such as home, hospice, or healthcare facility.
- Court of Protection Transport Services Secure transport for individuals under Court of Protection, providing private, professionally accompanied transport with respect for the patient's welfare.
- Specialist Deceased Body Transport Services Professional transport services for deceased individuals, handling with dignity and respect during repatriation or transfer arrangements.
Companies that use ema patient transport
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
ema patient transport technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
ema patient transport partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Enable LtdcoreEMA Patient Transport and Enable Ltd formed a strategic collaboration in October 2024 to provide a holistic approach to assisted living. Enable Ltd offers support services including daily administration assistance, financial management, and help with moving to new living arrangements. EMA provides private ambulance and patient transport services. Together they offer seamless support for individuals requiring both administrative and transport assistance during care transitions.
- Avery Healthcare CollectioncorePartnership with Avery Healthcare Collection care home group for provision of private ambulance transport services for residents across their care homes in the South of England.
- Colten CarecoreCollaboration with Colten Care, a leading care home group, to provide specialised transport services for Colten Care residents. The partnership ensures safe, comfortable, and reliable transportation for medical appointments, care home admissions, community outings, and special events. EMA conducts site visits and works closely with Colten Care staff to deliver an integrated care experience.
- Crossroads Care SurreycoreEMA Patient Transport joined Crossroads Care Surrey's Employers Hub for Unpaid Carers in December 2023. This collaboration recognises and supports unpaid carers in the community and workplace. EMA provides guidance and resources to employees who may be unpaid carers, and the partnership helps raise awareness of unpaid carers among other employers in Dorset and Surrey areas.
- Barchester HealthcarecoreOngoing transport service partnership with Barchester Healthcare for resident transportation to medical appointments and care home transfers.
- Signature Care HomescorePartnership with Signature Care Homes to provide private ambulance and patient transport services for residents across their care home portfolio.
- Cinnamon Care CollectioncorePartnership with Cinnamon Care Collection for provision of private ambulance transport services to care home residents.
- Cygnet HealthcoreCollaboration with Cygnet Health for mental health patient transport services to and from Cygnet psychiatric facilities.
- Betsi Cadwaladr University Health BoardminorPartnership with Betsi Cadwaladr University Health Board (BCUHB) for patient transport services, as evidenced by the BCUHB logo on EMA's partner/client page.
Scale indicators3 records
Recent moves8 records
Expansion highlights5 records
ema patient transport competitors and assessment
Company assessmentDirect peers
- E-zec Medical Transport Services: Largest independent provider of non-emergency patient transport in the UK, offering secure mental health, bariatric, and high-dependency transport. EMA's own customer explicitly compared its service to E-zec, making them the closest head-to-head competitor.
- Falck UK Ambulance: International private ambulance operator with significant UK NHS non-emergency patient transport contracts. Competes with EMA for CCG and trust tenders across the South Coast and London regions.
- Arriva Patient Transport Services: Arriva's UK division operates large non-emergency patient transport contracts commissioned by NHS England. Overlaps with EMA's NHS mental health and general PTS offerings, particularly in regions where Arriva holds framework agreements.
- NSL Limited (Marston Holdings): Provides non-emergency patient transport, bailiffs, and enforcement services to local authorities and NHS bodies. Competes with EMA for council-commissioned transport, including care home and social services contracts.
- Thames Ambulance Service: Regional private ambulance service operating across the South East, including Surrey and Hampshire — geographies EMA just entered. Direct overlap on event medical cover, patient transport, and secure transfers.
Broad incumbents
- St John Ambulance: Large UK charity providing patient transport, event medical cover, and first-aid training. Slower to innovate on bespoke fleet customisation but commands strong NHS and event sector procurement positions.
- G4S Health Services (Allied Universal): Large outsourcing group historically providing patient transport, secure mental health transport, and custodial healthcare in the UK. Competes for high-acuity secure transport contracts in the same buyer set as EMA.
Others
- British Red Cross (Patient Transport Service): Charity-provided non-emergency patient transport commissioned by NHS trusts and local authorities — complementary rather than directly competitive, but overlapping contract pipelines for the same CCG budgets.
Regional players
- PTS providers via NHS South West framework: Various smaller regional non-emergency PTS providers on NHS South West frameworks (e.g., local independent operators in Devon, Somerset, Avon). Compete for the same county-level contracts that anchor EMA's Dorset and Devon volume.
Emerging players
- Specialised bariatric and repatriation specialists: Niche UK bariatric and medical repatriation operators (e.g., Assist Acute, repatriation specialists). Overlap with EMA's bariatric ambulance and international repatriation service lines on a per-journey basis.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
ema patient transport social profiles
Digital presenceema patient transport compliance and trust
Trust signalCompliance2 records
ema patient transport financial estimates
Financial estimateRevenue estimate
Valuation estimate
ema patient transport leadership team
Management profileNumber of profiles
Profiles8 records
ema patient transport funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ema patient transport M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ema patient transport
What does ema patient transport do?
EMA Patient Transport provides private, non-emergency ambulance and patient transport services across the South Coast of England and the wider UK. Services span secure mental health transport, bariatric transport, palliative and end-of-life transport, care home transport, Court of Protection transport, medical repatriation, and deceased body transport, delivered via a fleet of bespoke hand-built ambulances.
Is ema patient transport a public or private company?
ema patient transport is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ema patient transport founded?
ema patient transport was founded in 2017.
Where is ema patient transport based?
ema patient transport is headquartered in Poole, United Kingdom, in the Europe region.
How does ema patient transport make money?
Three revenue lines are on record. Private Patient Transport Services are the primary driver. The others are secure Mental Health Transport and care Home Transport Contracts.
Who are ema patient transport's main competitors?
Direct peers on record are E-zec Medical Transport Services, Falck UK Ambulance, Arriva Patient Transport Services, NSL Limited (Marston Holdings) and Thames Ambulance Service. Broad incumbents are St John Ambulance and G4S Health Services (Allied Universal). British Red Cross (Patient Transport Service) is listed as an others. PTS providers via NHS South West framework is listed as a regional player. Specialised bariatric and repatriation specialists is listed as an emerging player.
Does ema patient transport have an API?
No public API is recorded for ema patient transport.
What industry is ema patient transport in?
ema patient transport's product category is Patient Transport Services. Its primary akta.pro industry code is HLAFANAB, Private EMS Providers (Contract/Interfacility), with a secondary code of HSABAOAD, Medical Appointment Transport & Clinic Escort. Its NAICS code is 62191 and its SIC code is 8090.