city of federal way

Municipal Government Servicesfederalwaywa.gov

The City of Federal Way is a municipal government providing public safety, parks, permitting, public works, municipal court, and community services to approximately 102,000 residents in Washington State, governed by an elected mayor and seven-member city council.

Company typePublic
Founded-
HeadquartersFederal Way, United States
Headcount251–500
GTM typeB2C
OfferingServices

What city of federal way does

The City of Federal Way is a municipal government incorporated under Washington State law, serving approximately 102,000 residents in one of the most diverse communities in the Puget Sound region. It operates under a council-mayor form of government headed by Mayor Jim Ferrell and a seven-member City Council, providing core municipal services including public safety through a state- and nationally accredited Police Department, Emergency Management with FEMA-aligned CERT training, a 1,094-acre Parks & Recreation system (33 parks, 2 major trails, Community Center, Performing Arts & Event Center, Dumas Bay Centre), Public Works infrastructure, Municipal Court, and a Permit Center. It also runs citizen engagement programs including eight standing Boards & Commissions, a Youth Commission, a Senior Advisory Commission, and a Diversity Commission, plus the Engage Federal Way portal powered by Sizzling Apps and the Eyes on Federal Way citizen reporting system built on SeeClickFix.

The service portfolio is delivered through a hybrid channel mix — a primary self-service digital hub at federalwaywa.gov, in-person City Hall transactions, social media across Facebook, Instagram, LinkedIn, YouTube, and X, a weekly Citywide News newsletter, and live-streamed Council and committee meetings. Strategic partners include King County, Sound Transit, Waste Management, Lakehaven Water and Sewer District, Puget Sound Energy, South King Fire & Rescue, FEMA, and the Visit Federal Way destination marketing organization. Technology infrastructure is conventional municipal IT: website CMS, GIS-based capital projects mapping, SeeClickFix service-request integration, and the Alert King County emergency notification system. No proprietary software, patents, AI/ML systems, APIs, or mobile apps are present in the disclosed material.

The economic model is tax-and-fee based rather than commercial: primary inflows come from property taxes, business and pet license fees, building and right-of-way permits, municipal court fines, a 1% lodging tax restricted to tourism purposes, garbage/recycling utility billings via Waste Management, and recreation program fees. The city also disburses Tourism Enhancement Grants twice yearly to hospitality and cultural operators. As a government entity the City of Federal Way has no parent company, no subsidiaries, no funding rounds, and is governed by elected officials with policy input from advisory commissions — fundamentally different in structure from a privately held or publicly traded company.

city of federal way firmographics

Firmographics

Name: city of federal way
Legal name: City of Federal Way
Website: https://federalwaywa.gov
Company type: Public
Operating status: Operating
Headcount range: 251–500 employees
Short description: The City of Federal Way is a municipal government providing public safety, parks, permitting, public works, municipal court, and community services to approximately 102,000 residents in Washington State, governed by an elected mayor and seven-member city council.
Ownership category
akta.pro rank

city of federal way industry classification

Industry

Product category: Municipal Government Services
NAICS: Other General Government Support (921190), Executive, Legislative, and Other General Government Support (9211), Executive Offices (921110)
akta.pro primary industry: Mayor/City Manager & General Administration (BPAIACAA)
akta.pro secondary industries: Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

Municipal government services
Public safety services
Parks and recreation
Permitting and licensing
Community development

Where city of federal way is headquartered

Location

Headquarters

HQ city: Federal Way
HQ country: United States
HQ region: North America

Offices4 records

Markets served

city of federal way business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

Property Taxes: Primary municipal revenue source from residential and commercial property taxation
Business Licenses: Fees for business licensing and regulatory compliance within city limits
Permit Fees: Building, development, right-of-way, and construction permit fees
Lodging Tax Revenue: 1% of lodging taxes collected on overnight stays in hotels and motels, restricted to tourism-related purposes
Court Fines and Fees: Municipal court fines, traffic infractions, red light camera violations
Utility Services Billing: Services including garbage collection facilitated through partnerships with Waste Management
Recreation Program Fees: Fees for park reservations, picnic site rentals, sports field rentals, and recreation programs

Pricing tiers

Model	Billing	Price
One time/ perpetual license	Annual	Business License - Standard business licensing fee
Transaction based/ take rate	Pay-as-you-go	Building Permits - Construction and development permits
Transaction based/ take rate	Pay-as-you-go	Park Facility Rentals - Picnic and field reservations
One time/ perpetual license	Annual	Pet License - Animal licensing
Other	Multi-year contract	Tourism Enhancement Grant - Competitive grant program

Distribution channels6 records

Marketing channels11 records

city of federal way product offering

Product offering

Core offering

The City of Federal Way is a municipal government serving approximately 102,000 residents in King County, Washington. It delivers comprehensive public services including public safety through a nationally accredited police department, parks and recreation across a 1,094-acre park system, permitting and licensing for businesses and development, public works and infrastructure management, emergency preparedness, municipal court, and various community programs through advisory commissions. The city is governed by a Mayor and seven-member City Council, operating under Washington State law.

Product overview

The City of Federal Way operates as a municipal government providing comprehensive public services to approximately 102,000 residents. The city's digital presence offers a unified portal for government services organized into distinct service areas: executive leadership through the Mayor's Office and City Council; public safety through the Police Department and Emergency Management; community services including Parks & Recreation (managing 33 parks and 2 major trails) and the Community Center; administrative services such as the Permit Center, Municipal Court, and Passport Services; and citizen engagement through tools like Eyes on Federal Way for service requests and Citywide News for communications. Various advisory Boards and Commissions provide policy recommendations, while Public Works manages infrastructure. The Arts Commission Programs support cultural initiatives including the annual Arts Explosion festival and artist grant programs. The portfolio operates as an integrated service ecosystem rather than a commercial product platform.

Differentiator

Problem solved

Functional benefit

Products and services

Mayor's Office Executive branch of the City of Federal Way providing leadership, policy direction, and administrative oversight for all city departments and services.
City Council Seven-member elected legislative body that establishes laws and policies through ordinances and resolutions, representing citizens and providing legislative oversight.
Municipal Court Handles local legal matters including traffic infractions, criminal misdemeanors, and other municipal violations within the city's jurisdiction.
Federal Way Police Department Nationally accredited police department providing law enforcement services, emergency response, and community safety programs to Federal Way residents.
Parks & Recreation Manages 33 developed parks and 2 major trails across a 1,094-acre park system, providing recreational facilities including sports fields, picnic areas, playgrounds, and nature trails.
Community Center Provides recreational programs, fitness facilities, picnic and field rentals, and community gathering spaces for residents of all ages.
Permit Center Provides permitting services for construction, development, right-of-way, and business operations within the city, including building permits.
Public Works Manages city infrastructure including roadways, transportation systems, stormwater management, and engineering services for public development projects.
Emergency Management Provides emergency preparedness resources, community emergency response training (CERT), and coordinates emergency alerts and disaster response for the community.
Arts Commission Programs Advisory body that develops and oversees arts programs including the annual Arts Explosion festival, artist grants, gallery exhibitions, and utility box art program.
Passport Services Provides passport application acceptance and renewal services for residents, simplifying access to federal passport processing.
Eyes on Federal Way Online service request system (powered by SeeClickFix) enabling residents to report non-emergency issues such as potholes, graffiti, code violations, and other city service needs.
Solid Waste & Recycling Manages garbage collection, recycling programs, and yard waste services for residential and commercial properties in partnership with Waste Management.
Boards & Commissions Various advisory bodies including Planning Commission, Human Services Commission, Senior Advisory Commission, Youth Commission, and Diversity Commission that provide recommendations to City Council on policy matters.

Companies that use city of federal way

Customer profile

Named customers5 records

Segments7 records

Ideal customer profiles2 records

city of federal way technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature4 records

city of federal way partnerships and signals

Strategic signal

Partnerships

17 partnerships are on record, tiered core and minor.

Engage Federal Way (EngageFW)coreTechnology or IntegrationOnline public engagement platform powered by Sizzling Apps used for community feedback on city initiatives including traffic safety action plan and automated enforcement cameras. The platform enables residents to participate in surveys and provide input on city projects.
Sound TransitcoreStrategic or Co-development PartnerRegional transit authority with Federal Way Downtown Station now open, providing Link light rail service with 1-Line frequency through Federal Way. City maintains partnership for transit access and city center redevelopment around station.
Lakehaven Water and Sewer DistrictcoreStrategic or Co-development PartnerMunicipal utility district providing water and sewer services within Federal Way. Residents directed to contact for water or sewer problems.
King CountycoreStrategic or Co-development PartnerCounty government partnership for Alert King County emergency notifications, elections, parcel viewer, health services, and regional coordination. City participates in King County regional planning committees and services.
Puget Sound EnergycoreOthersRegional utility providing gas and electricity. Contact information provided for reporting gas odors, power outages, and trees near powerlines.
Waste ManagementcoreStrategic or Co-development PartnerContracted waste management provider for garbage, recycling, and yard waste collection in Federal Way. WM publishes service alerts and handles collection delays including weather-related service changes.
South King Fire & RescuecoreStrategic or Co-development PartnerFire protection and emergency medical services provider serving portions of Federal Way. Linked as resource for residents.
FEMA (Federal Emergency Management Agency)coreStrategic or Co-development PartnerFederal emergency management agency providing CERT (Community Emergency Response Team) training curriculum and disaster preparedness resources. City CERT program follows FEMA standards.
Association of Washington CitiesminorGTM or Marketing PartnerStatewide municipal league providing resources, training, and advocacy for Washington cities including leadership certification programs.
National League of CitiesminorGTM or Marketing PartnerNational organization providing resources, advocacy, and leadership development for city officials including certificates in municipal leadership.
Sound Cities AssociationminorGTM or Marketing PartnerRegional association representing cities in south King County including participation in Regional Transit Committee and Policy Issues Committee.
Visit Federal WaycoreChannel Partner/ Reseller/ DistributorOfficial destination marketing organization for Federal Way promoting tourism, events, and visitor services. Linked as resource for visitors and residents.
Donghae, South Korea (Sister City)minorStrategic or Co-development PartnerInternational sister city relationship resulting in Hanwoori Korean Gardens & Panther Lake Trail, a joint effort between City of Federal Way and Donghae to symbolize unity.
Federal Way MirrorminorGTM or Marketing PartnerLocal newspaper providing news coverage of city events, council meetings, community stories, and annual 'Best City Leader' recognition.
Federal Way Historical SocietyminorStrategic or Co-development PartnerNonprofit organization documenting and preserving Federal Way history. Partnership for historical education including Brooklake Community Center history.
Federal Way Public SchoolscoreStrategic or Co-development PartnerSchool district serving Federal Way youth. City Youth Commission requires attendance at schools within city limits or Federal Way School District.
SeeClickFixcoreTechnology or IntegrationCitizen engagement platform powering the Eyes on Federal Way service request system for reporting issues including roadway conditions, public works concerns, and neighborhood problems.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

city of federal way competitors and assessment

Company assessment

Direct peers

City of Kent, Washington: Adjacent South King County city with a comparable population (~136,000) and similar municipal service portfolio including parks, permitting, police, and public works. Most directly comparable peer given geographic proximity and service structure.
City of Auburn, Washington: Neighboring South King County municipality with similar population size (~87,000), council-mayor governance, and full-service municipal operations including nationally accredited police and parks system.
City of Renton, Washington: South King County city of comparable size (~105,000) offering the same public-safety, parks, permitting, and community-services portfolio. Operates under the same Washington State regulatory framework.
City of Lakewood, Washington: Pierce County city with similar population (~63,000 in city, larger service area) and full-service municipal operations including own police department, parks, permitting, and community programs.
City of Marysville, Washington: Snohomish County city of comparable scale (~70,000) operating under council-mayor governance with similar municipal services portfolio and similar dependency on property tax revenue.
City of Lacey, Washington: Thurston County city of similar population (~58,000) with comparable municipal service structure including police, parks, permitting, and community engagement programs within Washington State.
City of Puyallup, Washington: Pierce County city with similar population (~42,000) and council-mayor governance structure providing full municipal services including parks, police, permitting, and public works.

Broad incumbents

City of Redmond, Washington: Larger Eastside King County city (~78,000) with broader regional economic base anchored by tech employers. Comparable governance structure and service portfolio, but with greater fiscal capacity and corporate-tax-base exposure.
King County Government: Regional county-level government providing overlapping services (Alert King County, parcel viewer, health, elections) that Federal Way residents also access. Functions as both peer and higher-tier governance partner.
City of Kirkland, Washington: Eastside King County city with similar population (~93,000) and full-service municipal operations, but with materially higher per-capita revenue due to commercial tax base. Useful as a fiscal-capability benchmark.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

city of federal way financial estimates

Financial estimate

Revenue estimate

Valuation estimate

city of federal way leadership team

Management profile

Number of profiles

Profiles10 records

city of federal way funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

city of federal way M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about city of federal way

What does city of federal way do?

Is city of federal way a public or private company?

city of federal way is a public company. It is classified as state government owned and is currently operating.

When was city of federal way founded?

city of federal way was founded in -1. It employs 251 to 500 people.

Where is city of federal way based?

city of federal way is headquartered in Federal Way, United States, in the North America region.

How does city of federal way make money?

Seven revenue lines are on record. Property Taxes are the primary driver. The others are business Licenses, permit Fees, lodging Tax Revenue, court Fines and Fees, utility Services Billing and recreation Program Fees.

Who are city of federal way's main competitors?

Direct peers on record are City of Kent, Washington, City of Auburn, Washington, City of Renton, Washington, City of Lakewood, Washington, City of Marysville, Washington, City of Lacey, Washington and City of Puyallup, Washington. Broad incumbents are City of Redmond, Washington, King County Government and City of Kirkland, Washington.

Does city of federal way have an API?

No public API is recorded for city of federal way.

What industry is city of federal way in?

city of federal way's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 921190.