qdna.it

What qdna.it does

QDNA.IT (legal entity: SV-GBT IT-Service GmbH) is an owner-operated German IT-Systemhaus founded in 2004 and headquartered in Renchen, Baden-Württemberg. The company delivers managed IT services to small and medium enterprises (KMU) and industrial customers in the German Mittelstand, operating its own data center (Rechenzentrum) that underpins hosting, housing, and colocation offerings. Its portfolio spans nine interconnected service lines: data center operations, IT infrastructure and hardware, proactive monitoring and maintenance, telephony and VOIP with omnichannel support, a 24/7 Security Operations Center (SOC), AI solutions for process automation, IT consulting and project delivery, on-site and remote IT support, and a branded remote-maintenance portal (Fernwartung.NOW) built on AnyDesk.

The underlying technology stack combines owned physical data center infrastructure with third-party tooling (AnyDesk for remote support, third-party AI/NLP services implied for bot support) and is delivered as managed services rather than packaged software. The company holds a SOC 2 Type 2 certification, claims more than 20 years of industry experience, and reports a 99.4% customer satisfaction rate across an installed base of more than 1,000 customers.

The business model is primarily recurring managed-services revenue from long-term SME contracts, supplemented by project-based consulting and license-management work and data center service fees billed on tier, power, and rack-space consumption. Pricing is entirely quote-based with no public rate cards. The go-to-market is sales-led and relationship-driven, relying on a freephone hotline (0800 8989808), on-site consultation, and personal referrals within the regional and now supra-regional German SME community; no self-serve, marketplace, or channel-partner motion is evident. QDNA.IT is privately held with no institutional investors and is led by Geschäftsführer Singh Varinder alongside Sadia Varinder (HR) and Adrian Meyer.

Name

qdna.it

Legal name

SV-GBT IT-Service GmbH

Website

https://qdna.it

Company type

Private

Founded year

2004

Operating status

Operating

Short description

QDNA.IT (SV-GBT IT-Service GmbH) is an owner-operated German IT-Systemhaus founded in 2004 in Renchen, Baden-Württemberg, delivering managed IT, data center, SOC, telephony, and AI services to over 1,000 SMEs and industrial customers across the German Mittelstand.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)

akta.pro primary industry

IT Operations Management (ITOM) Platforms (HDAEALAC)

akta.pro secondary industries

Data Strategy & Governance Services (BPAEAHAA), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

Keywords

• Managed IT services
• IT infrastructure services
• Data center colocation
• Managed security operations
• VoIP telephony services

Headquarters

HQ city

Renchen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT Services: Recurring managed services covering infrastructure, monitoring, maintenance, security operations, and support. Delivered from the company's own data centre, covering all service levels from architecture to ongoing operations. Revenue is generated through ongoing service contracts with SME and industrial clients.
2. IT Consulting & Project Services: One-time project engagements covering IT strategy, infrastructure setup, migration, licensing optimisation, and digital transformation consulting. Revenue recognised on a project-by-project basis.
3. Data Centre Services (Hosting, Housing, Colocation): Revenue from housing customer servers, providing managed hosting, and colocation services. Customers are billed based on service tiers, power consumption, and rack space requirements within the QDNA.IT data centre.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

QDNA.IT provides outsourced IT infrastructure, managed operations, hosting, colocation, monitoring, security, VoIP, AI, consulting, and support to German SMEs and industrial companies. Its portfolio is delivered through direct managed-service contracts and project engagements, supported by an own data center and a 24/7 Security Operations Center.

Product overview

QDNA.IT is a German IT system house (IT-Systemhaus) providing comprehensive managed IT services for small and medium enterprises (KMU) and industry. The company operates its own data center and offers a unified portfolio of interconnected services: Data Center (Rechenzentrum) for hosting, housing, and colocation; IT Infrastructure & Hardware for network setup and migration; Monitoring & Maintenance for proactive system health; Telefonie & VOIP with AI-powered omnichannel capabilities; Security Operations Center (SOC) for 24/7 threat detection; AI Solutions (Künstliche Intelligenz) for process automation and optimization; IT Consulting for strategy and license management; and IT-Support with on-site, remote, and telephone assistance. Remote maintenance (Fernwartung.NOW) is delivered via AnyDesk integration.

Differentiator

Problem solved

Functional benefit

Products and services

• Data Center (Rechenzentrum) Own data center operations covering outsourcing, hosting, housing, colocation, architecture, monitoring, and all service levels for business customers.
• IT Infrastructure & Hardware (IT-Infrastruktur & Hardware) Setup of new IT infrastructures and expansion or modernization of existing IT structures, including implementation and migration of IT projects and systems.
• Monitoring & Maintenance (Monitoring & Wartung) Proactive monitoring and health checks of customer systems, including backup and security-solution monitoring and network updates.
• Telephony & VoIP (Telefonie & VOIP) Location-independent and scalable telephone systems with omnichannel solutions and intelligent AI and bot support.
• Security Operations Center (SOC) A 24/7 proactive security service for early detection and prevention of security incidents targeting customer systems.
• Artificial Intelligence (Künstliche Intelligenz) AI-powered process support, work-process optimization, resource management, information availability, and deployment across departments.
• Consulting & IT Projects (Consulting & IT-Projekt) IT consulting covering analysis, concept and design, IT processes, implementation, proactive IT strategy planning, and license-management optimization.
• IT Support (IT-Support) Personal on-site support with remote maintenance and telephone support for office, home-office, and remote workstations.
• Fernwartung.NOW Remote maintenance service powered by AnyDesk that enables customers to receive remote support and troubleshooting.

Quantifiable outcome

• 99.4% customer satisfaction rate
• +1 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Allgeier SE: German IT services group providing managed services, infrastructure and digital transformation to mid-market clients in the DACH region, comparable in customer profile and service breadth.
• Bechtle AG: Germany's largest IT system house with a similar full-stack managed-IT, infrastructure, and services portfolio targeting Mittelstand and enterprise customers. Closest large-scale analogue to QDNA.IT's Systemhaus positioning.
• CANCOM SE: German-headquartered IT services and solutions provider delivering managed services, cloud, data centre and workplace services to SME and enterprise clients — directly overlapping QDNA.IT's offerings and target segments.
• Computacenter plc: European managed services provider with substantial German operations covering workplace, infrastructure, security and managed cloud — comparable full-stack IT services targeting mid-market and enterprise customers.
• SVA System Vertrieb Alexander GmbH: Owner-operated German IT system house with a comparable Mittelstand focus, offering data centre, infrastructure, security and managed services across regional German markets.
• msg systems AG: Independent German IT consulting and services firm focused on regulated industries and Mittelstand, with comparable consulting, infrastructure and managed-service offerings.

Broad incumbents

• Atos Germany: Global IT services incumbent with a sizeable German business covering managed infrastructure, security and digital transformation — overlaps QDNA.IT's portfolio but operates at far greater scale and breadth.
• Capgemini Germany: Global IT services and consulting leader with significant German Mittelstand and industrial exposure across infrastructure, cloud and security — a broad incumbent benchmark for service-portfolio depth.
• NTT DATA Deutschland: Large global IT services provider with strong German operations in infrastructure, managed services and security — directly comparable as a broad incumbent in QDNA.IT's market.
• Avanade (Germany): Joint venture between Accenture and Microsoft focused on Microsoft-centric managed services, cloud and security — comparable as a broad incumbent in managed IT and digital transformation.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/qdna-it

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about qdna.it