merido sp. z o.o.

What merido sp. z o.o. does

Merido Sp. z o.o. is a privately held Polish IT services company headquartered in Rzeszów, founded in 1998 by Rafał Szczygieł, operating as the exclusive strategic distribution and service partner of Kamsoft S.A. in southeastern Poland (Podkarpacie voivodeship). The company distributes, implements, and provides managed services for Kamsoft's pharmacy and medical software portfolio — including KS-AOW (point-of-sale, inventory, NFZ settlements, e-Recept, KSeF invoicing), KS-OmniPharm and KS-ZSA (pharmacy network management), KS-ASW (hospital pharmacy), KS-SOMED and KS-PPS (medical clinic management), Mediporta (cloud EMR), and SERUM (medical scheduling) — and augments this with its own proprietary 'Bezpieczna Baza' automated backup program (adopted by 85%+ of pharmacy clients) and the MERIDOnews weekly regulatory newsletter. The platform integrates with 15+ mandatory Polish regulatory systems (KSeF, ZSMOPL, e-Recept/P1, eZWM, NFZ portals, BLOZ/CKT, PLMVS/KOWAL) and accounting platforms (Comarch Optima, Insert enova365, MS Dynamics NAV).

Merido's revenue model combines recurring monthly flat-rate managed-service contracts (on-site visits, 24/7 phone support, remote connection, server/database administration) with hardware sales (Elzab fiscal printers and cash registers priced 1,690-3,190 PLN net), software implementation services, electronic signature distribution (EuroCert via e-Dowód), and professional services for EU and Ministry of Health subsidy acquisition (3 million PLN secured for clients in 2021 at an 87% claimed success rate). The go-to-market is sales-led enterprise field sales targeting pharmacies, pharmacy chains, medical clinics, hospitals, and pharmaceutical wholesalers, with 200+ active pharmacy service contracts, 50+ medical clients, and 400+ electronic signature customers. Service delivery combines on-site field technicians (covering 100+ km across Podkarpacie) with remote support and dedicated 24/7 duty phone lines for pharmacy and medical segments.

Name

merido sp. z o.o.

Legal name

Merido Spółka z Ograniczoną Odpowiedzialnością

Website

https://merido.pl

Company type

Private

Founded year

1998

Operating status

Operating

Short description

Merido is a 25-year-old Rzeszów-based Polish IT services firm that exclusively distributes, implements, and supports Kamsoft pharmacy and medical software for pharmacies, pharmacy chains, clinics, and hospitals across southeastern Poland, augmented by proprietary backup tooling, electronic signatures, fiscal hardware, and EU subsidy consulting.

Ownership category

akta.pro rank

Product category

Pharmacy and Medical IT Services

NAICS

Medical, Dental, and Hospital Equipment and Supplies Merchant Wholesalers (423450), Other Professional Equipment and Supplies Merchant Wholesalers (423490)

SIC

Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047), Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Medication Inventory, Procurement & Supply Chain (Pharmacy) (HLACAKAI)

Keywords

• Pharmacy IT services
• Healthcare IT systems
• Medical software distribution
• Fiscal hardware sales
• Business consulting services

Headquarters

HQ city

Rzeszów

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. IT Service Contracts: Monthly flat-rate service contracts covering on-site visits, phone support, and remote connections. Core recurring revenue stream.
2. Hardware Sales: Sales of IT equipment including servers, computers, monitors, printers, UPS, barcode readers. Particularly fiscal printers and cash registers (Elzab products).
3. Business Consulting - Subsidies/Grants: Assistance in obtaining EU and Ministry of Health subsidies for business development. Success fee model with claimed 87% effectiveness.
4. Software Implementation Services: Implementation services for pharmacy systems including internet pharmacy, KS-Apteka, KS-ZSA, KS-OmniPharm. Training and deployment support.
5. Electronic Signatures: Sales and renewal of qualified electronic signatures (EuroCert), including on-site service and training in Podkarpacie region.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Merido distributes, implements, and provides managed services for Kamsoft pharmacy and medical IT systems (KS-AOW, KS-OmniPharm, KS-ZSA, KS-SOMED, KS-PPS, Mediporta, SERUM) in southeastern Poland. The company also sells Elzab fiscal printers and cash registers, distributes EuroCert qualified electronic signatures, and offers EU and Ministry of Health subsidy/grant acquisition consulting for pharmacy and medical clients.

Product overview

Merido is a 25-year-old Polish IT company (based in Rzeszów) that distributes, implements, and provides managed services for Kamsoft pharmacy and medical software products in southeastern Poland. Its portfolio is organized into two pillars: (1) Pharmacy IT — KS-AOW (pharmacy management), KS-OmniPharm and KS-ZSA (pharmacy network management), KS-BDO RODO (GDPR compliance), KS-ASW (hospital pharmacy), Apteka Internetowa (online pharmacy via Shoper), and the proprietary Bezpieczna Baza backup program; and (2) Medical IT — KS-SOMED (clinic management), KS-PPS (primary care provider), Mediporta (cloud EMR), and SERUM (medical scheduling). Both pillars are complemented by managed IT services (24/7 helpdesk, hardware procurement, server administration), electronic signature services (EuroCert via e-Dowód), EU grant acquisition consulting, and fiscal hardware sales (Elzab printers and cash registers). Merido's systems connect to national regulatory platforms including KSeF, ZSMOPL, e-Recept/P1, eZWM, NFZ portals, BLOZ/CKT drug databases, PLMVS/KOWAL serialization, and accounting tools (KS-FKW, Comarch, Insert, NAV).

Differentiator

Problem solved

Functional benefit

Brands

• Bezpieczna Baza: Proprietary data backup program for KS-Apteka that automatically creates database backups every 15 minutes. Used by over 85% of Merido's pharmacy clients to ensure data security.
• MERIDOnews

Products and services

• KS-AOW Pharmacy Management System Kamsoft pharmacy management system distributed and serviced by Merido. Supports point-of-sale, inventory, purchasing, refunds, NFZ settlements, e-Recept, BLOZ drug database, PLMVS/KOWAL serialization, KSeF invoicing, and regulatory reporting for pharmacies.
• KS-OmniPharm Pharmacy Network Management Kamsoft pharmacy network management system for chains of pharmacies, providing centralized ordering, cross-pharmacy analytics, product catalog management, and centralized parameter control.
• KS-ZSA Pharmacy Network Management Kamsoft pharmacy network management system for chains of independent pharmacies, providing centralized ordering, cross-pharmacy analytics, and product catalog management.
• KS-SOMED Medical Facility Information System Kamsoft integrated medical facility information system for clinic management, patient registration, order tracking, NFZ contracts, and financial settlements. Includes mobile version for home visits.
• Elzab Fiscal Printers and Cash Registers Sales and servicing of Elzab fiscal hardware including the smallest fiscal cash registers (K1 Slim Online), mobile units (K10 Online), high-speed printers (Cube Online), and pharmacy-optimized models (Mera F Online) with medication pricing and reimbursement receipt support.
• EuroCert Qualified Electronic Signature Qualified electronic signature (EuroCert) issued on smart card or e-Dowód for 1/2/3 year validity. Enables signing ZUS, KRS, GIODO, US documents, invoices, bank transactions, tenders, and civil-law contracts electronically. Includes renewal and on-site training.
• Managed IT Services for Pharmacies and Medical Facilities Comprehensive managed IT services including 24/7 technical support hotline, on-site service visits, remote access, hardware procurement, server and database administration (Firebird, Oracle), Linux server management, RODO audits, and electronic data backup. Priced as a monthly flat fee.
• EU and Ministry of Health Subsidy Acquisition Consulting Business development consulting service helping pharmacy and medical clients secure EU and Ministry of Health subsidies and grants. Merido handles the full application process, from identifying suitable programs to grant management and reporting. In 2021, Merido secured over 3 million PLN in EU grants and 300,000 PLN in MZ pilot funds for clients.
• Online Pharmacy Implementation Service End-to-end service for launching and maintaining an online pharmacy, covering hardware, Shoper e-commerce software, KS-Apteka AP45 module, product photography and descriptions, SEO, integrations, and configuration with ongoing IT support.
• Bezpieczna Baza Automated Backup Program Merido's proprietary automated backup program for KS-Apteka and KS-ZSA. Performs automated database backups every 15 minutes with daily integrity verification by Merido technicians. Used by over 85% of Merido's clients.

Quantifiable outcome

• 3 million PLN subsidies obtained for clients in 2021
• +4 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration17 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Kamsoft S.A.coreTechnology or IntegrationExclusive distributor and authorized service provider for Kamsoft pharmacy and medical software systems (KS-AOW, KS-Apteka, KS-ZSA, KS-OmniPharm, KS-SOMED, KS-ASW). Only strategic partner in SE Poland. Provides software licensing, implementation, and ongoing support.
• ElzabcoreChannel Partner/ Reseller/ DistributorAuthorized partner for Elzab fiscal printers and cash registers. Company has 8 authorized Elzab servicemen and offers sales, implementation, and ongoing service for Elzab products.
• EuroCertminorChannel Partner/ Reseller/ DistributorDistributor of EuroCert qualified electronic signatures. Company provides sales, issuance, and renewal services for electronic signatures.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kamsoft S.A. Polish vendor of KS-Apteka, KS-AOW, KS-OmniPharm, KS-SOMED and KS-ASW pharmacy/medical software. Merido's core technology partner and exclusive SE Poland distributor; competes with other regional Kamsoft service partners and increasingly offers direct service in some regions.

Broad incumbents

• CompuGroup Medical Polska: Polish arm of CGM, one of Europe's largest healthcare-IT vendors, providing physician practice, hospital and pharmacy software (e.g., MEDISTAR, CLASSIC). Competes broadly in medical IT, overlapping with Merido's clinic-side offerings (KS-SOMED, KS-PPS) and adjacent pharmacy workflows.
• Comarch S.A. Major Polish IT group with Comarch ERP Pharma and broader healthcare offerings (Comarch e-Care, Hospital Management). A broad incumbent whose pharmacy and medical IT products compete with Kamsoft's stack that Merido distributes.
• Asseco Poland S.A. Largest Polish IT company with healthcare and pharmacy solutions across Central Europe. Overlaps with Merido's medical facility IT and managed-services space at much larger scale, serving hospitals, clinics, and pharmacy chains.
• Cegedim SA: European healthcare technology group active in pharmacy software, EHR, and medical-regulatory data services (e.g., THIN database). A broad incumbent in the same category as Merido's pharmacy IT focus but operating at multi-country scale.
• Oracle Health (formerly Cerner): Global healthcare IT incumbent with hospital and clinician platforms. Not a direct competitor in Polish retail pharmacy, but the international benchmark for medical IT scale against which regional players like Merido are positioned.

Emerging players

• Infosystems Sp. z o.o. Polish software house serving pharmacy, medical, and SMB verticals with ERP/POS-class solutions. Comparable to Merido as a domestic competitor in pharmacy/medical software distribution and integration services for Polish SMB customers.

Others

• Elzab S.A. Polish fiscal hardware manufacturer whose cash registers and fiscal printers Merido distributes and services. Complementary rather than competing — Elzab supplies the hardware, Merido delivers the pharmacy software and managed services around it.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/merido.rzeszow
• Instagraminstagram.com/merido.rzeszow
• LinkedInlinkedin.com/company/merido-sp-z-o-o

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about merido sp. z o.o.