wmo managementondersteuning (part of my-link design vof)

What wmo managementondersteuning (part of my-link design vof) does

WMO Managementondersteuning (WMOMO) is a Dutch private partnership—operating as part of my-link design vof, headquartered in Haarlem—that sells a web-based SaaS client tracking system called CRVS (Cliëntvolgsysteem) to organizations in the Dutch social domain. Its customers are broad welfare organizations, centers for informal-care support (mantelzorgondersteuning), volunteer organizations (vrijwilligerscentrale), municipal WMO service points, reintegratie and outplacement bureaus, and providers of psychosocial and GGZ-related social support. The company states that CRVS is used "throughout the Netherlands" by both large and small social-domain organizations and that the system supports client, caregiver, volunteer, and professional-staff tracking, neighborhood-based registration, WMO-form processing, and incident/housing modules.

The product architecture follows a core-CRM-plus-add-ons model. CRVS is the central, scalable, customizable system and is paired with an optional customer self-service portal (Klantportaal). Around it, WMOMO sells Vacaturebank Vrijwilligers (volunteer vacancy bank with talent scan), Vrijwilligersacademie (online training portal), Buurthulpcentrale (neighborhood help-matching application), and the Vrijwilligersplatform, which bundles all of the above with a CMS website under unified management. The platform exposes APIs that integrate with BI tools (Qlik Sense, Power BI), accounting packages, and email platforms (Mailchimp, Laposta), as well as custom form integrations such as the annual mantelzorgcompliment. The company is ISO 27001:2022 certified (achieved October 2025) and is recognized as an "Erkend leerbedrijf" learning company.

Commercially, WMOMO runs a sales-led, demo-driven GTM: prospects can request personal login credentials, attend scheduled demonstrations, or self-serve into a demo instance via the Dutch-language website, after which pricing is quote-based and not publicly disclosed. Revenue is generated via monthly SaaS subscriptions. The firm has no disclosed funding, no public revenue, no management team bios on file, and only an indirect headcount proxy (three phone numbers and one general info email), consistent with a small, founder-led partnership. There is no evidence of AI/ML capabilities, international expansion, or M&A activity.

Name

wmo managementondersteuning (part of my-link design vof)

Legal name

my-link design vof

Website

https://wmomo.nl

Company type

Private

Founded year

2001

Operating status

Operating

Short description

WMO Managementondersteuning (WMOMO) is a Haarlem-based Dutch SaaS partnership selling the CRVS client tracking system to welfare, informal-care, volunteer, and municipal social-domain organizations across the Netherlands, complemented by volunteer vacancy, academy, and neighborhood-help modules.

Ownership category

akta.pro rank

Product category

Social Domain CRM Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Social CRM & Community Engagement Platforms (HDAEAFAF)

akta.pro secondary industry

Customer Service, Support & Contact Center CRM (HDAEAFAC)

Keywords

• Social domain CRM
• Client tracking software
• Volunteer management platform
• Welfare organization software
• Informal care software

Headquarters

HQ city

Haarlem

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. SaaS Subscription (CRVS): Webbased SaaS client tracking system subscription for welfare and social domain organizations in the Netherlands.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

WMO Managementondersteuning provides CRVS (Cliëntvolgsysteem), a web-based, scalable SaaS client tracking system (CRM) for organizations in the Dutch social domain, including welfare organizations, informal care support centers, volunteer organizations, and municipal WMO service points. The offering is complemented by a customer portal (CRVS Klantportaal), a volunteer vacancy bank with talent scan, an online volunteer academy, a neighborhood help matching application, and a bundled volunteer platform that combines these modules with a CMS website.

Product overview

WMO Managementondersteuning offers CRVS (Cliëntvolgsysteem) as its core web-based CRM product for the Dutch social domain. The offering operates as a platform-plus-modules architecture, where CRVS serves as the central client tracking system with the CRVS Klantportaal as a built-in customer self-service module. Additional standalone but complementary products include Vacaturebank Vrijwilligers (volunteer vacancy bank), Vrijwilligersacademie (volunteer academy), and Buurthulpcentrale (neighborhood help matching platform). These products can be used independently or integrated together through the Vrijwilligersplatform (Volunteer Platform) bundle, which combines all modules with a CMS website under unified management via CRVS as the central CRM.

Differentiator

Problem solved

Functional benefit

Brands

• CRVS: Cliëntvolgsysteem (Client Tracking System / CRM) for the social domain, used by welfare organizations, informal care providers, volunteer organizations, and municipalities in the Netherlands.
• Vacaturebank Vrijwilligers
• Vrijwilligersacademie
• Buurthulpcentrale
• Vrijwilligersplatform

Products and services

• CRVS (Cliëntvolgsysteem)
• CRVS Klantportaal (Customer Portal)
• Vacaturebank Vrijwilligers (Volunteer Vacancy Bank)
• Vrijwilligersacademie (Volunteer Academy)
• Buurthulpcentrale (Neighborhood Help Central)
• Vrijwilligersplatform (Volunteer Platform - total package)

Named customers9 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• Qlik SensecoreTechnology or IntegrationBI tool integration with Qlik Sense for data analytics and management reporting within the CRVS system. Allows organizations to perform advanced data analysis on client tracking data.
• Power BIcoreTechnology or IntegrationBI tool integration with Power BI for data analytics capabilities, providing additional options for management reporting and data visualization.

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• CiviCRM: Open-source CRM specifically built for nonprofits, associations, and community/social-sector organizations. Highly comparable to WMOMO because it serves the same vertical — welfare, volunteer, and advocacy groups — with client tracking and case-management workflows, though it is open source and global rather than Dutch-only.
• Bonstato: Bonstato is a Dutch SaaS provider offering client and case-management systems for social-domain organizations (welfare, WMO, Jeugdwet), directly competing with WMOMO's CRVS for the same municipal and welfare-organization customers in the Netherlands.

Broad incumbents

• Salesforce (Nonprofit Cloud / NPSP): Salesforce's Nonprofit Cloud and Nonprofit Success Pack target the same welfare/nonprofit/civic-organization segment as WMOMO with a much broader feature set (fundraising, marketing, case management). It competes for the same Dutch welfare and informal-care buyers, though as part of a much larger general-purpose CRM platform.
• Microsoft Dynamics 365 (Nonprofit / Customer Service): Microsoft's Dynamics 365 suite — including its nonprofit and customer-service modules — competes with WMOMO's CRVS for the same Dutch welfare and municipal accounts, offering broader enterprise functionality, deep Office/BI integration, and stronger municipal-procurement credentials.
• Blackbaud: Blackbaud is a dominant US-based nonprofit software suite covering CRM, fundraising, financial management, and volunteer management — overlapping materially with WMOMO's CRVS + volunteer modules for larger Dutch and international welfare/nonprofit customers.
• HubSpot (with Nonprofit / Community focus): HubSpot's CRM and Marketing Hub are increasingly adopted by smaller nonprofits and community organizations — the same SMB welfare and volunteer segment WMOMO targets — though as a general-purpose platform rather than a social-domain specialist.
• Nedap (Ons platform): Nedap's Ons platform provides EHR, client tracking, and workforce software for Dutch healthcare, mental-health, and social-domain organizations — a direct competitor in adjacent segments (GGZ, healthcare providers like Carinova/ZorgSaam) where WMOMO's CRVS is also deployed.
• Visma Roxit (CIGRO / Decos): Visma Roxit (formerly CIGRO/Decos) provides Dutch government and social-domain case-management and client-tracking software for municipalities and welfare organizations, competing with WMOMO for the same WMO-loket and municipal SaaS contracts.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/WMOManagementondersteuning
• LinkedInlinkedin.com/company/wmomo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about wmo managementondersteuning (part of my-link design vof)