Blackbaud
Blackbaud (NASDAQ: BLKB) provides cloud software and AI capabilities for nonprofits, K-12 schools, higher education institutions, healthcare foundations, and corporate CSR programs across 100+ countries, anchored by Raiser's Edge NXT, Financial Edge NXT, and the YourCause CSR platform.
- Company typePublic
- Founded2000
- HeadquartersCharleston, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Blackbaud does
Blackbaud (NASDAQ: BLKB) is a cloud software provider purpose-built for the social impact sector, serving nonprofits, K-12 independent schools, higher education institutions, healthcare foundations, arts and cultural organizations, private foundations, and corporate social responsibility programs across 100+ countries. Its platform is anchored by Raiser's Edge NXT for fundraising and donor management, Financial Edge NXT for nonprofit fund accounting, a K-12 suite (Student Information System, Enrollment Management, Billing Management, Learning Management System), higher-ed advancement tools, YourCause for corporate CSR/volunteering, Grantmaking for funders, Altru for arts/cultural ticketing, and Luminate Online for fundraising marketing — unified by shared data architecture, an extensive REST API ecosystem, and integrated payment processing (Blackbaud Merchant Services/Integrated Payments).
The company's technical differentiation rests on a proprietary dataset spanning 40+ years of nonprofit donor behavior and ~30 billion predictive analytics inferences annually, layered with AI capabilities including the agentic Development Agent (GA March 2026, $25K–$30K ARR), the Chart of Accounts Health Advisor for Financial Edge NXT, and partnerships integrating Anthropic Claude and Microsoft Azure AI. Approximately 98.3% of revenue is recurring, generated through multi-year SaaS subscriptions, transaction-based payment processing, and professional services, sold via direct enterprise field sales, inside sales, and the Blackbaud Marketplace ecosystem. The company employs 2,800+ people globally across Charleston HQ, a new Hyderabad Global Capability Center, and regional operations, supported by a partner channel (Slalom, Idealist Consulting, Vera Solutions, Bridgespan) and annual bbcon conferences in Columbus, London, and Sydney.
Blackbaud firmographics
Firmographics- Name
- Blackbaud
- Legal name
- Blackbaud, Inc.
- Website
- https://blackbaud.com
- Company type
- Public
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Blackbaud (NASDAQ: BLKB) provides cloud software and AI capabilities for nonprofits, K-12 schools, higher education institutions, healthcare foundations, and corporate CSR programs across 100+ countries, anchored by Raiser's Edge NXT, Financial Edge NXT, and the YourCause CSR platform.
- Ownership category
- akta.pro rank
Blackbaud industry classification
Industry- Product category
- Nonprofit Fundraising and Management Software
- NAICS
- Grantmaking and Giving Services (8132), Grantmaking Foundations (813211), Other Grantmaking and Giving Services (813219), Educational Support Services (611710)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Donor-Advised Fund (DAF) Sponsors (BPAGAKAF)
Keywords
Where Blackbaud is headquartered
LocationHeadquarters
- HQ city
- Charleston
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Blackbaud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscriptions: Cloud-based software subscriptions for nonprofit financial management, fundraising, education, and CSR solutions. Recurring revenue model with multi-year enterprise contracts. 98.3% of total revenue is recurring.
- AI Agent Products: Development Agent priced at $25,000-$30,000 annually, representing new Agents for Good product category with standalone revenue generation.
- Payment Processing: Blackbaud Integrated Payments enabling donation processing with higher transaction volumes from improved payment platform.
- Professional Services: Implementation, training, and consulting services supporting software deployment.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Development Agent annual subscription |
| Subscription | Annual | Chart of Accounts Health Advisor included at no additional cost |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Blackbaud product offering
Product offeringCore offering
Blackbaud provides cloud-based software and services for social impact organizations, including fundraising and donor management (Raiser's Edge NXT, Luminate Online, JustGiving), fund accounting (Financial Edge NXT), K-12 and higher education administration (Student Information System, Enrollment, Billing, LMS, Award Management), CSR/employee giving (YourCause), grantmaking, and arts/cultural management (Altru). The portfolio is unified by proprietary nonprofit data, integrated payment processing, and AI capabilities such as the Development Agent for autonomous donor engagement.
Product overview
Blackbaud is a cloud software company offering a comprehensive, purpose-built platform for social impact organizations. The portfolio consists of three interconnected solution areas: (1) Fundraising and Donor Management centered on Raiser’s Edge NXT with AI-powered Development Agent for autonomous donor engagement; (2) Financial Management anchored by Financial Edge NXT for nonprofit fund accounting; and (3) Education Solutions spanning K-12 schools (Student Information System, Enrollment Management, Billing Management, Learning Management System) and Higher Education. Additional products include YourCause for CSR/employee engagement, Grantmaking for funders, Altru for arts organizations, Luminate Online for marketing campaigns, Award Management for scholarships, and ResearchPoint for prospect research. The ecosystem is unified through shared data architecture, API connectivity, integrated payment processing (Blackbaud Merchant Services/Integrated Payments), and AI capabilities leveraging 40+ years of proprietary nonprofit intelligence.
Differentiator
Problem solved
Functional benefit
Products and services
- Raiser's Edge NXT Industry-leading cloud-based fundraising and donor management platform that helps nonprofits organize supporter information, manage campaigns, and track donor relationships throughout the giving lifecycle.
- Development Agent Agentic AI product for personalized donor engagement that operates autonomously to identify, cultivate, and engage donors at scale for fundraising teams. Uses proprietary customer data and predictive analytics to profile donors, automate outreach, and close donation transactions. Priced at $25,000–$30,000 annually.
- ResearchPoint Prospect research platform providing powerful insights for identifying and researching potential donors, foundations, and corporate sponsors, combining donor intelligence with predictive analytics.
- Financial Edge NXT Fund accounting software for nonprofits that simplifies accounting and tracks budgets, revenue, donations, and taxes with integrated financial management capabilities, including an AI-powered Chart of Accounts Health Advisor.
- Luminate Online Fundraising marketing campaign management platform enabling nonprofits to create, manage, and optimize online fundraising campaigns and digital marketing initiatives.
- Award Management Scholarship management solution for higher education institutions that streamlines award nomination, judging, and winner announcement processes.
- Altru Ticketing and membership management solution for arts and cultural organizations, enabling seamless event management and patron engagement.
- YourCause from Blackbaud CSR employee volunteering and giving platform connecting companies with workplace giving programs, employee volunteerism, and corporate social responsibility initiatives.
- Grantmaking Grant management solution for funders that makes giving programs more efficient, strategic, and outcome-focused.
- Student Information System All-in-one student data management system for K-12 schools, providing comprehensive academic, administrative, and student record functionality.
- Enrollment Management System Admissions tracking and communications platform for K-12 schools that streamlines the enrollment process and parent communications.
- Billing Management Tuition and fees management system for K-12 schools that handles billing, payments, and financial tracking for educational institutions.
- Learning Management System Comprehensive learning management platform for K-12 schools to manage academics, athletics, schedules, and educational content.
- Blackbaud Integrated Payments Expanded payment solution that enables 40% higher donations and faster disbursement of funds for nonprofit and educational organization clients, including the Expedited Giving feature for corporate employee donations.
- JustGiving Online giving, fundraising, and crowdfunding platform enabling individuals and nonprofits to raise money for charitable causes.
- Financial Aid Management Financial aid management solution for higher education institutions that streamlines the financial aid application, award, and disbursement process.
- Chart of Accounts Health Advisor AI-powered analysis tool for Financial Edge NXT that evaluates nonprofit finance data, provides health scores based on industry best practices, and suggests account structure improvements. Included at no additional cost for existing Financial Edge NXT customers.
Quantifiable outcome
- Nonprofits using Raiser's Edge NXT report 44% higher total dollars raised
- +5 more outcomes
Companies that use Blackbaud
Customer profileNamed customers17 records
Segments7 records
Ideal customer profiles6 records
Blackbaud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration13 records
AI capability8 records
Feature10 records
Blackbaud partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered strategic, core and minor.
- Student FirststrategicStrategic investment integrating Student First's AI-enabled student information system with Blackbaud's financial management and fundraising solutions to create unified Connected Campus experience for higher education.
- MicrosoftcoreRaiser's Edge NXT received Microsoft Certified Software for Non-Profit AI designation. Microsoft Azure partnership for AI infrastructure. Development Agent leverages Microsoft ecosystem for AI-powered fundraising automation.
- True ImpactminorPartnership through Impact Reporting Network connecting Blackbaud YourCause with True Impact and Charity Navigator to reduce duplicative impact reporting for nonprofits.
- Vertical InsureminorPartnership to launch integrated tuition refund protection platform for K-12 private schools. Shifts insurance administration into Blackbaud's billing and enrollment ecosystem, launching Q1 2026 with general availability summer 2026.
- The Bridgespan GroupminorConsulting partner providing strategy and implementation expertise for nonprofits adopting Claude AI through Anthropic's nonprofit program.
- Idealist ConsultingminorConsulting partner providing strategy and implementation expertise for nonprofits adopting AI tools.
- Vera SolutionsminorConsulting partner providing strategy and implementation expertise for nonprofits adopting AI solutions.
- SlalomminorConsulting partner providing strategy and implementation expertise for nonprofits adopting AI tools.
- AnthropiccoreFirst-of-its-kind partnership to provide Claude for Nonprofits integration, allowing Blackbaud customers to access 40+ years of nonprofit performance data within Anthropic's Claude AI platform. Available for Blackbaud Raiser's Edge NXT Teams and Enterprise plans, expanding across nonprofit, education, and corporate solutions.
- SchoolBIcoreAcquisition of SchoolBI, a business intelligence platform for K-12 independent schools, to enhance analytics and reporting capabilities. Aims to unify data systems and provide strategic dashboards for school leaders.
- Constant ContactcoreStrategic integration enhancing digital engagement for social impact organizations. Combines Blackbaud's fundraising platform with Constant Contact's AI marketing tools for nonprofit marketing automation.
Scale indicators21 records
Recent moves8 records
Expansion highlights6 records
Blackbaud competitors and assessment
Company assessmentDirect peers
- Salesforce (Salesforce.org / Nonprofit Cloud): Salesforce's Nonprofit Cloud and Education Cloud directly compete with Blackbaud's Raiser/Financial Edge NXT in fundraising CRM and nonprofit relationship management, serving similar large nonprofit customers with horizontal CRM configurable to mission workflows.
- Bonterra (formerly Network for Good, Social Solutions, Causeview): Bonterra is a vertical SaaS consolidator serving nonprofits with fundraising, grants management, case management, and outcomes tracking. It competes head-on with Blackbaud's Grantmaking, Raiser, and impact-reporting modules, particularly in mid-market social services.
- Neon One: Neon One is a vertical CRM/payments suite for small and mid-sized nonprofits, directly overlapping Raiser, Luminate, and JustGiving in donor management, online fundraising, and donation processing for SMBs.
- Givebutter / Classy (now part of GoFundMe Pro): Givebutter and the Classy/GoFundMe Pro platform compete in online fundraising, peer-to-peer campaigns, and donation processing, targeting the same nonprofit and donor-facing workflows as Luminate Online and JustGiving from Blackbaud.
- PowerSchool: PowerSchool is a leading K-12 student information and learning platform that competes with Blackbaud's K-12 SIS, Enrollment Management, and LMS offerings for private and independent schools.
- Veracross: Veracross is a vertical SaaS platform for independent K-12 schools covering SIS, enrollment, billing, and learning management, directly comparable to Blackbaud's Total School Solution for K-12 independent schools.
- Ellucian: Ellucian is the dominant SIS provider for higher education institutions, directly overlapping Blackbaud's higher-ed advancement, financial, and connected-campus offerings, particularly with Student First integration.
- Benevity: Benevity is a leading CSR and workplace giving platform serving corporations with employee volunteering, giving, and grantmaking, directly competing with Blackbaud's YourCause from Blackbaud.
Broad incumbents
- Workday: Workday is a broad cloud ERP/HCM incumbent that increasingly targets higher education and large nonprofits with financials and planning modules, overlapping Blackbaud's Financial Edge NXT and Student First/Connected Campus thesis.
- Microsoft (Tech for Social Impact / Dynamics 365): Microsoft's nonprofit and education clouds (Dynamics 365, Azure, Microsoft 365) and Tech for Social Impact program serve the same nonprofit, foundation, and education customers with broader horizontal productivity and ERP stacks, while also being a partner of Blackbaud via the Microsoft Certified Software designation.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Blackbaud social profiles
Digital presenceBlackbaud compliance and trust
Trust signalCompliance5 records
Blackbaud financial estimates
Financial estimateRevenue estimate
Valuation estimate
Blackbaud leadership team
Management profileNumber of profiles
Profiles21 records
Blackbaud subsidiaries and ownership
Company hierarchySubsidiaries8 records
Blackbaud funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Blackbaud M&A and investment
M&A and investmentM&A19 records
Investments3 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Blackbaud
What does Blackbaud do?
Blackbaud provides cloud-based software and services for social impact organizations, including fundraising and donor management (Raiser's Edge NXT, Luminate Online, JustGiving), fund accounting (Financial Edge NXT), K-12 and higher education administration (Student Information System, Enrollment, Billing, LMS, Award Management), CSR/employee giving (YourCause), grantmaking, and arts/cultural management (Altru). The portfolio is unified by proprietary nonprofit data, integrated payment processing, and AI capabilities such as the Development Agent for autonomous donor engagement.
Is Blackbaud a public or private company?
Blackbaud is a public company. It is classified as public and is currently operating.
When was Blackbaud founded?
Blackbaud was founded in 2000. It employs 1,001 to 5,000 people.
Where is Blackbaud based?
Blackbaud is headquartered in Charleston, United States, in the North America region.
How does Blackbaud make money?
Four revenue lines are on record. SaaS Subscriptions are the primary driver. The others are AI Agent Products, payment Processing and professional Services.
Who are Blackbaud's main competitors?
Direct peers on record are Salesforce (Salesforce.org / Nonprofit Cloud), Bonterra (formerly Network for Good, Social Solutions, Causeview), Neon One, Givebutter / Classy (now part of GoFundMe Pro), PowerSchool, Veracross, Ellucian and Benevity. Broad incumbents are Workday and Microsoft (Tech for Social Impact / Dynamics 365).
Does Blackbaud have an API?
Yes. Blackbaud offers a comprehensive API ecosystem across its products. The status page lists numerous API endpoints and services including: Constituent API, Fundraising API, Gift API, Online Registration Service (Beta), Opportunity API, List API (Beta), Communication Preference API (Beta), Accounts Payable API, General Ledger API, Statistical Unit API, Treasury API, Payments API, Blackbaud MobilePay Terminal API, Blackbaud Luminate WebServices and Integration APIs, Team Raiser APIs, and FPM Data Integration. These APIs allow developers to build, customize, and automate integrations with Blackbaud's nonprofit, education, and CSR solutions. Developer documentation is at developer.blackbaud.com.
What industry is Blackbaud in?
Blackbaud's product category is Nonprofit Fundraising and Management Software. Its primary akta.pro industry code is BPAGAKAF, Donor-Advised Fund (DAF) Sponsors. Its NAICS code is 8132 and its SIC code is 7372.