kilometros

What kilometros does

Kilómetros operates as a logistics middleware platform that deploys specialized AI agents to automate operational workflows for freight brokerages, carriers, and shippers. The company offers five purpose-built autonomous agents — the Customer Service Orchestrator (email classification and routing), Operations Support Agent (load-tracking transcription from carrier email threads), Customer Service Visibility Agent (24/7 WhatsApp-based status updates), Carrier Sourcing Agent (automated carrier outreach and rate negotiation), and Billing Support / PoD Agent (Proof of Delivery retrieval and auditing) — coordinated through a lateral integration layer that connects to existing customer infrastructure without requiring system migration. An Operator Review Interface provides human-in-the-loop oversight, allowing staff to approve, edit, or reject agent-drafted responses before they are dispatched.

The company is headquartered in Hermosillo, Sonora, Mexico, and primarily targets the Mexican logistics market. Its go-to-market is enterprise-focused, with acquisition conducted through direct demo scheduling and a 'Shadow Mode Pilot' program that lets prospective customers validate agent outputs in parallel against existing workflows before full deployment. Brokers interact via a registered web dashboard, while carriers (transportistas) interact agentlessly via WhatsApp, extending reach into informal carrier networks. The platform currently operates on a freemium basis — free for all users — with Kilómetros reserving the right to introduce subscription pricing in the future with at least 15 days' notice, indicating an explicit pre-revenue commercial stage with planned conversion.

Kilómetros is a privately held, bootstrapped company with no disclosed external funding, 1–10 employees, and four concurrently open positions spanning Forward Deployment Engineers, AI Deployment Engineers, Data Scientist, and Account Executive — consistent with a company transitioning from product build-out to initial commercial deployment.

Name

kilometros

Legal name

Kilómetros

Website

https://kilometros.mx

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Kilómetros provides AI-powered logistics middleware that automates operational workflows for freight brokerages, carriers, and shippers in Mexico via five specialized autonomous agents accessible through WhatsApp and a web-based operator interface.

Ownership category

akta.pro rank

Headquarters

HQ city

Phoenix

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Platform Usage (Currently Free): Kilometros is currently free for all users (brokers, carriers, transportistas). The company reserves the right to introduce subscription-based pricing in the future with at least 15 days notice. No current revenue generation; pre-revenue stage.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Kilómetros is a logistics middleware platform that deploys five specialized AI agents (Customer Service Orchestrator, Operations Support, Customer Service Visibility via WhatsApp, Carrier Sourcing, and Billing Support/PoD) to automate repetitive workflows for freight brokerages, carriers, and shippers. The platform operates as a lateral intelligence layer that integrates with existing infrastructure without requiring system migration, and includes an Operator Review Interface for human-in-the-loop oversight of AI-drafted responses.

Product overview

Kilometros is a logistics middleware platform providing specialized AI agents that serve as capacity multipliers for freight brokerages, carriers, and shippers. The portfolio consists of five specialized AI agent modules (Customer Service Orchestrator, Operations Support Agent, Customer Service Visibility Agent, Carrier Sourcing Agent, and Billing Support/PoD Agent) operating alongside an Operator Review Interface for human oversight. These agents are coordinated through a lateral intelligence layer that integrates with existing infrastructure without requiring system migration.

Differentiator

Problem solved

Functional benefit

Products and services

• Customer Service Orchestrator Agent AI agent that reads, classifies, and assigns incoming emails by client and logistics mode, eliminating manual classification delays and lack of traceability in shared request inboxes. For freight brokerages.
• Operations Support Agent AI agent that automates load tracking after assignment by reading carrier email threads to identify milestones and transcribing them into the system, replacing 100% manual tracking. For freight brokerages.
• Customer Service Visibility Agent (WhatsApp) AI agent that provides 24/7 automated responses to routine inquiries about load locations and document requests via WhatsApp, reducing service channel saturation. For carriers, shippers, and brokers.
• Carrier Sourcing Agent AI agent that automates contacting multiple carriers to cover new loads and negotiates rates, replacing mechanical and repetitive manual carrier outreach. For freight brokerages.
• Billing Support / PoD Agent AI agent that retrieves and audits Proof of Delivery documents after trips to accelerate billing cycles, addressing issues with illegible or incomplete documents. For freight brokerages.
• Kilómetros Logistics Middleware Platform AI-powered logistics middleware platform that acts as a digital extension and capacity multiplier for freight brokerages, carriers, and shippers, coordinating autonomous AI agents with existing team workflows through a lateral coordination layer that integrates without system migration.

Quantifiable outcome

• Enable operators to handle more loads and adapt to changing volumes without additional headcount

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature7 records

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• HappyRobot: AI voice and chat agents purpose-built for logistics workflows including carrier outreach, tracking, and document collection. Direct competitor to Kilometros' Carrier Sourcing, Operations Support, and Visibility agents, with similar vertical-AI positioning for freight brokerages and 3PLs.
• Vooma (now Aplyid): AI agents for freight brokerages that automate email quoting, carrier outreach, and load booking. Highly comparable to Kilometros' Customer Service Orchestrator and Carrier Sourcing agents and competes for the same freight broker buyer.
• Numa: AI-driven automation for trucking and logistics operations including dispatch, driver check-ins, and customer service. Direct overlap with Kilometros' operations, customer service visibility, and exception management capabilities.
• Loadsmart: AI-powered digital freight brokerage offering automated quoting, carrier matching, and booking. Comparable to Kilometros' carrier sourcing and pricing agents but with a broader full-stack brokerage model.

Broad incumbents

• Turvo: Cloud TMS platform for shippers, brokers, and 3PLs with built-in workflow automation and emerging AI features. Competes for the same freight broker IT budget and could absorb Kilometros-style agent features natively.
• project44: Supply chain visibility platform providing real-time shipment tracking and carrier connectivity. Overlaps with Kilometros' Operations Support and Customer Service Visibility agents but at a larger enterprise scale with deeper carrier integrations.
• FourKites: Supply chain visibility and yard management platform with predictive ETA and tracking. Comparable to the visibility and tracking portions of Kilometros' offering, but positioned for enterprise shippers rather than brokerages.
• Uber Freight: AI-augmented digital freight brokerage from Uber with automated pricing, carrier matching, and visibility tools. Comparable to Kilometros at a much larger scale and represents a well-funded incumbent risk for the brokerage AI space.
• Flexport: Digital freight forwarder and logistics platform offering shipment management, tracking, and brokerage. Overlaps with Kilometros' workflow-automation value proposition for shippers and forwarders at significantly greater scale.

Regional players

• Nowports: Mexican digital freight forwarder offering online quoting, shipment tracking, and financing. Closest Latin American competitor operating in the same Mexican market, though focused on forwarding rather than brokerage AI.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/kilometross

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about kilometros