ID.me

What ID.me does

ID.me is a digital identity wallet and verification platform founded in 2010 and headquartered in McLean, Virginia. Its core product, the ID.me Wallet, enables end users to verify their identity once — via government-issued document checks plus biometric selfie matching against NIST Identity Assurance Level 2 (IAL2) standards — and then reuse those credentials across multiple downstream services. The platform combines computer vision and multimodal AI for document and biometric verification, with anomaly detection capabilities to flag AI-enabled fraud such as deepfakes and synthetic identities.

The company operates a multi-segment business model anchored by government contracts. It holds a $1 billion, five-year blanket purchase agreement with the U.S. Department of Treasury (covering the IRS) under the GSA Federal Supply Schedule, serves 22 federal agencies including CMS, VA, SSA, and FINRA, and supports all 50 state Medicaid agencies for benefits administration and provider credentialing. Commercial distribution is layered through API-first partnerships with DocuSign (digital agreements), ServiceNow and Servos (state benefits), Verisys (healthcare provider credentialing), Crosschq (hiring fraud), and RefAssured (staffing), alongside a consumer-facing wallet used by 170 million-plus members.

Revenue is generated through subscription-style multi-year contracts and per-transaction enterprise fees. Pricing is not publicly disclosed and is negotiated via government procurement and enterprise agreements. The company is privately held, has raised over $700 million in disclosed funding (most recently a $340 million Series E in September 2025 at a $2 billion+ valuation), and has grown to 1,001-5,000 employees. Strategic emphasis is on monetizing reusable credentials across federal, state, healthcare, HR, and digital agreement workflows while defending a regulatory and network-effect moat built on NIST-compliant infrastructure.

Name

ID.me

Legal name

ID.me, Inc.

Website

https://ID.me

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ID.me is a NIST IAL2-compliant digital identity wallet founded in 2010, serving 22 U.S. federal agencies, all 50 state Medicaid agencies, 70+ healthcare organizations, and 800+ employers, with 170M+ verified users and a $1B Treasury BPA.

Ownership category

akta.pro rank

Product category

Digital Identity Verification

NAICS

Investigation and Personal Background Check Services (561611), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI)

akta.pro secondary industries

Authentication (MFA/Passwordless/Biometrics) Platforms (BPAMAEAE), Identity & Access Management (IAM) for Healthcare (HLACAJAA)

Keywords

• Digital identity verification
• Identity wallet platform
• Biometric authentication services
• NIST IAL2 compliance
• Government identity proofing

Headquarters

HQ city

Mclean

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Government Contracts: ID.me generates substantial revenue through multi-year blanket purchase agreements with federal agencies, including a $1 billion, five-year contract with the U.S. Department of Treasury (IRS) and contracts with CMS, VA, SSA, and FINRA. These contracts provide identity verification and authentication services for external users.
2. State Agency Services: Partnerships with state health and human services agencies for Medicaid eligibility verification, benefits administration, and provider credentialing under federal mandates requiring modernized identity verification systems.
3. Enterprise/B2B Verification Services: Identity verification integration into enterprise platforms including DocuSign's digital agreement workflows, hiring platforms (Crosschq), staffing solutions (RefAssured), and healthcare data platforms (Flexpa) on a per-transaction or subscription basis.

Go-to-market motion3 records

Distribution channels5 records

Marketing channels5 records

Core offering

ID.me operates a NIST IAL2-compliant digital identity wallet that allows users to verify their identity once via document and biometric checks and reuse those trusted credentials across U.S. federal and state government services, healthcare organizations, and enterprise platforms. The platform serves 170M+ users, 22 federal agencies, 50 state agencies, 70+ healthcare organizations, and 800+ employers, providing high-assurance identity proofing and AI-fraud-resistant authentication on a subscription and per-transaction basis.

Product overview

ID.me is a unified digital identity platform that provides secure login and identity verification services. The core product is the ID.me Wallet, which enables users to verify their identity once through document and biometric authentication and reuse those credentials across multiple government agencies, healthcare organizations, and commercial services. The company offers specialized solutions for government services (supporting 19 federal agencies and 50 state agencies), healthcare identity verification (serving 65 healthcare organizations), and consumer member benefits (with over 600 partner stores). The platform is positioned as the 'identity layer of the internet' enabling secure digital identities for users to access critical services.

Differentiator

Problem solved

Functional benefit

Products and services

• ID.me Wallet Reusable digital identity wallet that enables individual users (consumers, military, first responders, teachers, medical providers) to verify their identity once via document and biometric checks and reuse those trusted credentials across multiple government and commercial services. Users control where their data is shared.
• ID.me Government Identity Verification High-assurance identity verification and authentication services for U.S. federal and state government agencies, supporting secure citizen access to tax, benefits, healthcare, unemployment, and financial regulatory services. Delivered under multi-year blanket purchase agreements and GSA Federal Supply Schedule contracts.
• ID.me Healthcare Identity Verification Identity verification solutions that enable healthcare organizations to securely verify patient and provider identities, support HIPAA-compliant access to medical records, enable claims connectivity, and meet CMS provider revalidation requirements across all 50 state Medicaid agencies.
• ID.me Enterprise Identity Verification API API-based NIST IAL2 identity verification platform that enterprises and software vendors embed into their workflows to verify users for high-value transactions, digital agreements, hiring, and benefits, with reusable credentials and AI-resistant biometric fraud detection.

Quantifiable outcome

• Over 170 million users have verified identities on the platform
• +3 more outcomes

Named customers11 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability5 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and strategic.

• ServiceNowcoreTechnology or Integration · 23 June 2026Three-way partnership with Servos and ServiceNow to create an integrated platform for modernizing state health and human services systems. Combines ID.me's digital identity wallet with ServiceNow's AI platform and Servos' implementation expertise to help state agencies comply with federal mandates including twice-yearly Medicaid redeterminations and expanded work requirement verifications.
• ServoscoreImplementation/ SI/ Consulting Partner · 23 June 2026Government implementation services partner combining with ID.me's digital identity wallet and ServiceNow's AI platform to create an integrated platform for state health and human services agencies administering Medicaid, SNAP, and TANF programs.
• DocuSigncoreTechnology or Integration · 20 May 2026Integration of ID.me's digital identity wallet into DocuSign's agreement platform enabling NIST IAL2 identity verification for high-value transactions such as opening bank accounts, signing leases, and completing loans. Users verify once through ID.me and reuse credentials across transactions, addressing identity fraud risks including deepfakes. DocuSign serves over 1.8 million customers and 1 billion users worldwide.
• VerisyscoreTechnology or Integration · 13 May 2026Strategic partnership to provide state Medicaid agencies with integrated identity verification and credentialing solution for CMS provider revalidation compliance. Combines ID.me's NIST-compliant identity proofing and reusable digital credentials with Verisys's real-time provider data, license validation, and ongoing monitoring across all 50 states. Addresses May 2026 CMS directive requiring all state Medicaid agencies to submit high-risk provider revalidation plans within 30 days.
• CrosschqcoreTechnology or Integration · 10 March 2026Integration embeds ID.me's secure identity verification directly into Crosschq's hiring intelligence platform, enabling employers to combat rising AI-driven hiring fraud including deepfakes, synthetic identities, and impersonation attacks. Employers can trigger ID.me verification requests at defined hiring stages without leaving the Crosschq platform, with results syncing to ATS providers integrated with Workday, Salesforce, SAP, and other major systems. Over 160 million people and 800 employers already use ID.me for hiring verification.
• RefAssuredstrategicTechnology or Integration · 25 February 2026Partnership embeds identity verification and performance validation into staffing workflows before candidates enter client talent pools. Combines ID.me's digital identity verification with RefAssured's automated reference checking technology to address rising candidate fraud driven by generative AI and deepfakes. Enterprise staffing agencies including Vaco/HighSpring, Kelly Services, and Ingenovis Health already use RefAssured's Joint Commission-accepted technology.
• FlexpastrategicTechnology or Integration · 17 October 2025Partnership aims to improve access and sharing of medical records, reduce AI-driven healthcare fraud, and promote interoperability by leveraging digital identity verification and claims connectivity to enhance security and streamline health data exchange.

Scale indicators19 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Okta: Okta is a leading identity and access management platform offering workforce and customer identity, MFA, and identity verification capabilities (via Okta Identity Verification). It competes with ID.me in the reusable credential and government/enterprise authentication space but operates across a much broader IAM portfolio rather than specializing in IAL2 document-and-biometric proofing.
• IDEMIA: IDEMIA is a global identity and security provider offering biometric, civil ID, and government credentialing solutions to federal agencies and enterprises. It overlaps with ID.me in federal identity proofing and biometric verification but operates at much larger scale with broader civil-ID (passports, driver's licenses) and physical credentials, not purely digital wallets.

Direct peers

• Login.gov: Login.gov is the U.S. federal government's in-house shared identity provider, operated by GSA's Technology Transformation Services, offering IAL2 identity proofing for citizens accessing federal services. It directly competes with ID.me for the same federal agency contracts (IRS, SSA, VA) and represents the largest structural competitive threat due to zero procurement cost to agencies.
• Persona: Persona is a configurable identity verification platform offering document verification, biometric authentication, and reusable identity for enterprises across verticals including healthcare, financial services, and the public sector. It competes directly with ID.me for enterprise wallet and KYC business and overlaps in NIST IAL2 verification, KYC, and reusable credential use cases.
• Jumio: Jumio is an end-to-end identity verification and AML/KYC platform using biometric, document, and AI-based verification for enterprises and financial institutions. It overlaps with ID.me's enterprise/government KYC and fraud-prevention use cases and is a frequently benchmarked competitor in the IAL2/KYC procurement space.
• CLEAR: CLEAR provides biometric identity verification and a digital identity platform used at airports, sports venues, and increasingly in healthcare and government. CLEAR Secure, the publicly traded parent, is comparable to ID.me through its reusable biometric identity wallet and growing HIPAA-compliant health verification offering (CLEAR Verified).
• Onfido: Onfido (now part of Entrust) provides AI-powered digital identity verification with document and biometric checks, serving financial services, healthcare, and other regulated industries. It is a direct competitor in the IDV/KYC space and overlaps with ID.me in reusable credentials, fraud prevention, and enterprise platform integrations.
• Yoti: Yoti offers a reusable digital identity wallet based on biometric and document verification, with strong positioning in government, age verification, and healthcare. It is comparable to ID.me as a peer reusable-credential wallet targeting government and regulated-vertical use cases, though its geographic footprint skews more toward the UK and EU.

Emerging players

• Veriff: Veriff provides AI-powered identity verification with document, biometric, and fraud-signal capabilities targeting fintech, mobility, and workforce use cases. It is an emerging competitor to ID.me in reusable credentialing and AI-fraud detection, particularly in hiring fraud and HR-tech verticals where Crosschq and RefAssured compete.
• Plaid Identity Verification: Plaid has expanded from financial data connectivity into identity verification and KYC for fintech and consumer applications, serving banks and lenders with bank-based and document verification. It competes with ID.me's enterprise KYC and reusable credential use cases, particularly through DocuSign and consumer financial platforms where the two may co-exist or compete.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/idme
• YouTubeyoutube.com/idme
• Facebookfacebook.com/IDmeInc
• LinkedInlinkedin.com/company/id-me
• Instagraminstagram.com/idme

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds25 records

Investors30 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ID.me