Opus
Opus Training is an AI-native, mobile-first training operations platform for frontline and deskless workers, serving 500+ multi-location brands across restaurants, hospitality, car washes, and fitness with automated translation in 130+ languages.
- Company typePrivate
- Founded2018
- HeadquartersNew York, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Opus does
Opus Training, Inc. is a New York-based, venture-backed SaaS company (founded 2018) that builds an AI-native, mobile-first training operations platform for frontline and deskless workers. The platform combines AI-assisted course authoring, automatic translation into 130+ languages, AI search, microlearning, skill validation and check-ins, task management, guest feedback integration, and manager communications into a single mobile-first product accessible without email or password sign-up. It targets multi-location enterprises whose workforces cannot use traditional desktop LMS products and is sold via enterprise field sales, a self-serve free trial, and a partner referral program paying $200-$5,000 per qualified deal.
The company's core vertical is restaurants and food service, where it serves roughly 500+ multi-location brands including Bonchon, Just Salad, Smashburger, Salt and Straw, Bahama Buck's, Newk's Eatery, Bahama Buck's, Ziggi's Coffee, José Andrés Group, Gordon Ramsay Restaurants, and Hopdoddy; adjacent verticals include car washes (Super Star Car Wash, Rising Tide Car Wash), fitness and wellness (Levity, Clutch Coffee Bar), and hospitality groups (Shamin Hotels). Pricing is quote-based, contractual, and structured through Statements of Work for multi-year SaaS subscriptions.
The business has scaled to approximately 5 million cumulative training sessions, reported 116% growth in customers and locations in 2025, achieved profitability in early 2026, and raised a cumulative ~$17.8M across a $2M seed (2022, Gutter Capital and Metrodora Ventures), $6.8M Series A (2023, Stage 2 Capital with Gutter, NextView, Bling), and $9M Series B (February 2026, Bow Capital with Strada Education and Metrodora Ventures). Core technology stack is AWS-hosted, integrates with HRIS systems, and the company holds SOC 2 Type II and GDPR compliance certifications.
Opus firmographics
Firmographics- Name
- Opus
- Legal name
- Opus Training, Inc.
- Website
- https://opus.so
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Opus Training is an AI-native, mobile-first training operations platform for frontline and deskless workers, serving 500+ multi-location brands across restaurants, hospitality, car washes, and fitness with automated translation in 130+ languages.
- Ownership category
- akta.pro rank
Opus industry classification
Industry- Product category
- Frontline Worker Training Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)
Keywords
Where Opus is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Opus business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription: The company operates on a subscription SaaS model for enterprise businesses, with pricing set forth in separate Statement of Work agreements. Services are subject to payments for employers, businesses, or enterprise users.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Enterprise SaaS subscription model |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Opus product offering
Product offeringCore offering
Opus is an AI-native, mobile-first training operations platform designed for frontline and deskless workers at multi-location businesses. The platform delivers training, task management, messaging, and AI-powered content creation combined with automatic translation into 130+ languages, targeting restaurants, hospitality groups, franchises, car washes, and fitness operators across the United States.
Product overview
Opus is an AI-native, mobile-first training operations platform designed for frontline and deskless workers. The platform consists of a core Frontline Training product supplemented by AI-powered modules including AI Search, Content Creation with AI Assist (for 10x faster course building), Resource Library, Course Marketplace, Task Management, Messages, Translations (auto-translate to 130+ languages), Reporting & Analytics, and Workflow & Org Management. The platform serves multi-location businesses across restaurants, retail, fitness, healthcare, car washes, and consumer services, enabling consistent training delivery through mobile-first design with AI-powered content creation and multilingual support.
Differentiator
Problem solved
Functional benefit
Products and services
- Opus Frontline Training Platform AI-native, mobile-first training operations platform that delivers standards, training, and checks together for frontline and deskless workers at multi-location businesses. The platform serves enterprise and mid-market customers in restaurants, hospitality, franchises, car washes, and fitness verticals, supporting approximately 5 million training sessions to date across 500+ multi-location brands.
Quantifiable outcome
- 25% faster ramp time for new employees
- +11 more outcomes
Companies that use Opus
Customer profileNamed customers20 records
Segments6 records
Ideal customer profiles2 records
Opus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability7 records
Feature9 records
Opus partnerships and signals
Strategic signalScale indicators13 records
Recent moves6 records
Expansion highlights6 records
Opus competitors and assessment
Company assessmentDirect peers
- Docebo: AI-powered enterprise LMS that targets multi-location and corporate learning use cases with similar content authoring and translation capabilities. Competes head-on with Opus for enterprise training wallet share.
- EduMe: Mobile-first training platform purpose-built for frontline and deskless workers, with strong emphasis on micro-learning and multilingual delivery. The closest direct competitor to Opus's niche and customer profile.
- Trainual: Training and onboarding platform focused on franchise and multi-location SMBs, with playbooks, role-based training, and process documentation. Direct overlap on franchise/hospitality training operations.
- 360Learning: Collaborative learning platform with AI authoring tools for enterprise training teams. Comparable on content creation speed and enterprise LMS functionality.
- TalentLMS: Cloud LMS targeting small and mid-market businesses with course authoring and multi-language support. Overlaps with Opus on training delivery and SMB/mid-market segments.
- Workramp: All-in-one training, onboarding, and certification platform that sells into multi-location operators. Targets similar frontline training use cases and competes for the same enterprise buyers.
Broad incumbents
- Workday Learning: Enterprise LMS module within the Workday HCM suite, sold into large enterprises and able to bundle training into broader HRIS deals. Overlaps with Opus on enterprise training but does not specialize in frontline/deskless.
- SAP Litmos: Enterprise LMS within the SAP ecosystem, offering course authoring, compliance, and AI features. Competes for the same enterprise training budget but lacks Opus's frontline-worker focus.
- Cornerstone OnDemand: Large incumbent learning and talent management suite covering LMS, content, and compliance. Competes with Opus on enterprise training procurement but is general-purpose rather than frontline-specialized.
Emerging players
- 7shifts: Restaurant workforce management platform (scheduling, tipping, team communication) that increasingly bundles learning and training into its product. Adjacent rather than direct, but encroaches on Opus's restaurant training workflows.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Opus social profiles
Digital presenceOpus compliance and trust
Trust signalCompliance2 records
Opus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Opus leadership team
Management profileNumber of profiles
Profiles3 records
Opus funding detail
Funding detailFunding overview
Funding rounds7 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Opus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Opus
What does Opus do?
Opus is an AI-native, mobile-first training operations platform designed for frontline and deskless workers at multi-location businesses. The platform delivers training, task management, messaging, and AI-powered content creation combined with automatic translation into 130+ languages, targeting restaurants, hospitality groups, franchises, car washes, and fitness operators across the United States.
Is Opus a public or private company?
Opus is a private company. It is classified as venture growth investor backed and is currently operating.
When was Opus founded?
Opus was founded in 2018. It employs 11 to 50 people.
Where is Opus based?
Opus is headquartered in New York, United States, in the North America region.
How does Opus make money?
One revenue line is on record: saaS Subscription.
Who are Opus's main competitors?
Direct peers on record are Docebo, EduMe, Trainual, 360Learning, TalentLMS and Workramp. Broad incumbents are Workday Learning, SAP Litmos and Cornerstone OnDemand. 7shifts is listed as an emerging player.
Does Opus have an API?
No public API is recorded for Opus.
What industry is Opus in?
Opus's product category is Frontline Worker Training Software. Its primary akta.pro industry code is BPAEAIAF, Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC). Its NAICS code is 513210 and its SIC code is 7372.