What 7shifts does

7shifts is a privately held, venture-backed SaaS company founded in 2014 and headquartered in Saskatoon, Saskatchewan, Canada (with a U.S. contracting entity, 7shifts (US) Corp.) that provides an end-to-end restaurant team management platform organized into five interlocking modules — Hire, Train, Schedule, Pay, and Retain — plus sub-brands 7punches (time clocking) and 7tasks (task management). The platform is delivered as a multi-tenant cloud SaaS with native iOS/Android apps and a public Partner API, and integrates with the major restaurant technology ecosystem including Toast, Square, Lightspeed, TouchBistro, Clover, GoTab, Revel, Qu, Cake POS, Bypass, Aloha, Oracle Micros, and ADP Workforce Now. Its customer base of 55,000+ restaurants and 1.5 million restaurant professionals spans independents, franchises, and enterprise multi-entity groups (including IHOP, HCI Hospitality, Boston Pizza Franchise Group, Rooster's Wings, and The Salty Donut), and the platform has processed $1B+ in payroll.

The product suite embeds AI-driven training (AI Course Builder), predictive labor-demand forecasting, schedule optimization, tip pooling and digital tip disbursement, and an On-Demand Pay for Tips product powered by embedded fintech partner Clair. 7shifts earns revenue primarily through per-location SaaS subscriptions across Comp, Entrée, The Works, and Gourmet tiers (billed monthly or annually with auto-renewal and no long-term contract lock-in), complemented by a free plan and a 14-day no-credit-card Pro trial that drive a product-led growth motion. Additional revenue streams include payroll processing services (with pass-through bank/tax-rail fees under NACHA/Article 4A ACH origination), transaction fees on digital tip disbursement, and economic participation in Clair's earned-wage-access fees. Distribution is hybrid: self-serve PLG via 7shifts.com, sales-assisted demos for enterprise accounts, POS and back-office co-sell through the integration ecosystem, third-party marketplace listings on Clover and ADP, and native mobile app distribution via the Apple App Store and Google Play.

7shifts has raised approximately $130M+ across disclosed rounds, including a $21.5M Series B (May 2021) led by Enlightened Hospitality Investments and an $80M round (Feb 2022) led by SoftBank Vision Fund, with participation from Union Square Hospitality Group, Relay Ventures, Conexus Credit Union, Napier Park Global Capital, Ten Coves Capital, Teamworthy Ventures, Heron Rock Fund, SaskWorks Venture Fund, Western Economic Diversification Canada, Boost VC, Globalive, and Tandem Capital. The company is led by founder and CEO Jordan Boesch, with Aris Zakinthinos as CTO and active director-level hires across Product, Engineering, and Marketing. Operating geographies are limited to the United States and Canada per the Terms of Service, with no disclosed international expansion, and the company holds no publicly disclosed patents but is CCPA-, PIPEDA-, and GDPR-compliant.

Name

7shifts

Legal name

7shifts Employee Scheduling Software Inc.

Website

https://7shifts.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

7shifts is a privately held SaaS company that provides an end-to-end restaurant team management platform — Hire, Train, Schedule, Pay, Retain — used by 55,000+ restaurants and 1.5 million restaurant professionals across the U.S. and Canada, with embedded payroll and fintech (Clair) revenue streams layered on top of per-location subscriptions.

Ownership category

akta.pro rank

Product category

Restaurant Workforce Management Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415)

SIC

Services-Computer Rental & Leasing (7377), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Professional & Business Services Marketplaces (Freelancers, SMB Services) (BPAMAHAG)

akta.pro secondary industry

POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

Keywords

• Restaurant scheduling software
• Restaurant team management
• Restaurant payroll processing
• Tip management software
• Restaurant workforce management

Headquarters

HQ city

Saskatoon

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS Subscription: Primary recurring revenue from per-location SaaS subscriptions across Comp, Entrée, The Works, and Gourmet tiers, billed monthly or annually. Subscriptions auto-renew at the then-current rate, and fees are non-refundable with location-based pricing.
2. Free Plan: Free tier offering basic scheduling and communication features to drive acquisition, with upgrade path to the Pro plan via a 14-day free trial (no credit card required).
3. Payroll Processing Services: Managed payroll processing services for customers and their organizational users, including pass-through bank and tax-rail fees, with NACHA/Article 4A-compliant ACH origination by the customer as Originator through 7shifts as Third-Party Sender.
4. Digital Tip Reimbursement Fees: Transaction and pass-through fees on digital tip disbursement to employees, including potential chargeback and dispute fees borne by the customer; currently U.S.-only.
5. On-Demand Pay / Earned Wage Access: Embedded earned wage access for tips powered by Clair Inc., offered at no cost to employers, with economics likely sharing in user fees paid by employees to Clair.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels10 records

Core offering

7shifts sells a cloud-based SaaS platform that helps restaurants hire, train, schedule, pay, and retain hourly teams, combining an AI-powered training module, smart labor-compliant scheduling, native time clocking (7punches), tip pooling and management, full-service payroll (including multi-entity payroll), and embedded earned wage access for tips via fintech partner Clair. The platform is delivered through web and native mobile apps, integrates with major POS systems (Toast, Square, Lightspeed, TouchBistro, Clover, etc.), and is sold primarily on per-location SaaS subscriptions with a freemium entry point and sales-assisted enterprise motion.

Product overview

7shifts is a platform-plus-modules product rather than a single unified tool. The core brand is the 7shifts employee scheduling and team management platform, which anchors a suite of integrated modules organized into five product areas: Hire (hiring, document storage, onboarding), Train (AI Course Builder, microlearning, distribution & tracking), Schedule (scheduling, time clocking via 7punches, labor compliance), Pay (payroll, tip management, On-Demand Pay), and Retain (team performance, team communications, manager log book). Two named sub-brands sit alongside the core platform: 7punches for time clocking and 7tasks for task management. Add-on capabilities extend the suite, including the Multi-EIN Payroll offering for multi-entity restaurant groups, the On-Demand Pay for Tips product powered by fintech partner Clair, and the Restaurant Payroll Benchmark Report industry research product. A Partner API (documented at developers.7shifts.com) is available for technical integrations with third-party restaurant technology.

Differentiator

Problem solved

Functional benefit

Brands

• 7punches: Time clocking mobile application product offered as part of the 7shifts Software suite; also referenced separately on the 7shifts website under the Time Clocking feature.
• 7tasks

Products and services

• 7shifts Restaurant Team Management Platform End-to-end restaurant team management SaaS platform combining hiring, training, scheduling, payroll, tip management, and employee engagement, sold on per-location tiered subscriptions with a freemium free plan and a 14-day Pro trial. Used by 55,000+ restaurants and 1.5 million restaurant professionals.
• 7punches Time Clocking Native time clocking and attendance tracking product from 7shifts that captures employee clock-ins and labor hours and integrates with scheduling and payroll to convert punches into accurate pay.
• 7tasks Task Management Task management product from 7shifts for assigning, tracking, and completing shift-based operational tasks across the restaurant team.
• On-Demand Pay for Tips Tip disbursement product within the 7shifts Pay module, powered by fintech partner Clair, that allows restaurant employees to access earned tip wages on demand instead of waiting for the next pay cycle. Offered at no cost to employers.
• Multi-EIN Payroll Multi-entity payroll capability enabling restaurant groups to run payroll across multiple Employer Identification Numbers, brands, and legal entities from a single 7shifts account, with native ADP Workforce Now integration for tax filing and workforce management.
• 7shifts Partner API Public Partner API enabling technical integrations with the 7shifts platform, with developer documentation hosted at developers.7shifts.com and a formal "Become a Partner" program for technology partners and integrators.

Quantifiable outcome

• 55K+ restaurants and 1.5M restaurant professionals use 7shifts; 1 in 10 restaurant workers are on the platform
• +11 more outcomes

Named customers16 records

Segments12 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability6 records

Feature11 records

Partnerships

Nine partnerships are on record, tiered flagship, core and standard.

• ClairflagshipTechnology or Integration · 6 May 2026Clair is the embedded fintech partner powering 7shifts' On-Demand Pay for Tips product, announced 2026-05-06. The feature lets restaurant employees access a portion of earned tips shortly after a shift instead of waiting for a traditional pay cycle, with tip earnings automatically calculated and made accessible through Clair at no cost to employers. The integration is fully embedded into the 7shifts platform and is positioned as a response to the restaurant industry's 220,000+ job shortage and 130%+ annual turnover.
• ADPcoreTechnology or Integration · 5 March 20267shifts launched an ADP Workforce Now integration as part of its 2026 product innovation push, supporting its Multi-Entity Payroll expansion for U.S. multi-entity restaurant groups. The integration enables 7shifts scheduling, time tracking, and payroll data to flow into ADP Workforce Now for tax filing and workforce management.
• LightspeedcoreStrategic or Co-development Partner · 10 October 2024Lightspeed and 7shifts expanded their partnership in October 2024 to revolutionize payroll and operations for North American restaurants. The deeper integration, further highlighted in Lightspeed's Q3 2024 product announcement, brings 7shifts scheduling and team management into Lightspeed's restaurant platform, with 7shifts also referenced alongside Homebase and Landscapes Golf Management in Lightspeed's restaurant product lineup.
• ToaststandardTechnology or IntegrationToast is a featured POS integration partner on 7shifts.com, enabling sales/labor data to flow between Toast POS and 7shifts for scheduling and labor cost optimization.
• SquarestandardTechnology or IntegrationSquare is a featured POS integration partner on 7shifts.com, allowing restaurants using Square to sync sales and labor data with 7shifts for smarter scheduling.
• TouchBistrostandardTechnology or IntegrationTouchBistro is a featured POS integration partner on 7shifts.com, supporting iPad-based POS data sync for restaurant scheduling and labor management.
• CloverstandardTechnology or IntegrationClover is a featured POS integration partner and a third-party marketplace where 7shifts is listed for sale; customers purchasing through the Clover marketplace are also subject to Clover's terms.
• GoTabstandardTechnology or IntegrationGoTab is a featured POS integration partner on 7shifts.com, supporting order and sales data sync for restaurant operators using GoTab's commerce platform.
• RevelstandardTechnology or IntegrationRevel is a featured POS integration partner on 7shifts.com, enabling point-of-sale data integration with 7shifts scheduling and labor tools.

Scale indicators15 records

Recent moves10 records

Expansion highlights6 records

Peers

• Square (Block):

Direct peers

• Homebase: Homebase is the most direct restaurant-focused competitor to 7shifts, offering employee scheduling, time clocking, team communication, and integrated payroll for SMB and mid-market restaurants. It competes head-to-head for the same per-location customer with overlapping POS integrations and a freemium GTM.
• Deputy: Deputy provides shift scheduling, time tracking, and workforce management used by hospitality and restaurant operators globally, with similar per-employee/per-location SaaS pricing and mobile-first employee apps. It is a direct competitor in restaurant scheduling and labor compliance.
• When I Work: When I Work is an employee scheduling and time-tracking SaaS used across shift-based industries including restaurants, with overlapping SMB freemium positioning and team communication features. Direct competition for restaurant manager mindshare and per-location subscription dollars.

Broad incumbents

• Toast: Toast is a leading restaurant POS platform that bundles Toast Payroll & Team Management (including scheduling and team management) into its broader restaurant OS. As both an integration partner and a vertical incumbent, it competes with 7shifts for the workflow system-of-record position.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/7shifts
• YouTubeyoutube.com/channel/UC0k73tnPw_DuYkxXBK98wPA
• Facebookfacebook.com/7shiftsinc
• LinkedInlinkedin.com/company/7shifts
• Instagraminstagram.com/7shifts

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries1 record

Funding overview

Funding rounds8 records

Investors14 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 7shifts