JumpCloud
JumpCloud provides a unified cloud-based open directory platform for identity, access, device, and SaaS management across Windows, macOS, Linux, Android, and iOS. It serves SMBs, mid-market enterprises, multinationals, and MSPs through hybrid product-led and sales-led distribution across 100+ countries.
- Company typePrivate
- Founded2012
- HeadquartersLouisville, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What JumpCloud does
JumpCloud is a privately held cloud-based open directory platform company founded in 2012 and headquartered in Louisville, Colorado, governed by Delaware law. It provides a unified control plane—marketed as "Intelligent, Secure IT"—that consolidates identity management, access management, device management, and SaaS/AI management across Windows, macOS, Linux, Android, and iOS through a single agent and a cloud-hosted directory. The core technology stack combines cloud-hosted LDAP and RADIUS, SAML/OIDC SSO, SCIM, MFA, Privileged Access Management, and Unified Endpoint Management, augmented by acquired capabilities in ITDR (Breez), IT asset discovery and SaaS security (Resmo), device monitoring and compliance (Zercurity), and the new Agentic IAM module that treats AI agents as first-class identities built on Google Cloud. The platform is distributed globally via edge nodes operating autonomously from central infrastructure, with regional operational hubs in the United States, Brazil (São Paulo), and an India data center opened in April 2026.
JumpCloud monetizes primarily through per-user and per-device subscription fees with high-water-mark billing and committed-quantity contracts, supported by a 30-day free trial and in-product checkout (product-led growth) plus a direct sales motion for enterprise and annual contracts (sales-led growth). A multi-tier channel ecosystem of MSPs, Value-Added Resellers, and Value-Added Distributors—managed through the Multi-Tenant Portal—extends reach into SMB and mid-market segments, supplemented by professional services (Technical Account Management, Implementation, Migration) and consumption-based feature pricing. Customer segmentation is horizontal, spanning SMBs and mid-market enterprises as the primary base, with multinational enterprises and Managed Service Providers as secondary segments; named enterprise and mid-market customers include Canva, CoreWeave, Cars.com, GoFundMe, Mirakl, and MiQ Digital, with the platform serving 100,000+ organizations cumulatively across 100+ countries.
The company has executed a sustained M&A and partnership strategy since its 2021 Series F ($225M at a $2.625B valuation, $400M+ total raised), acquiring Zercurity (2023), Resmo (2024), Stack Identity, Vault One, Breez (2025), and MacSolution (2026), while deepening a flagship Google Cloud partnership that produced the Work Transformation Set and the 2026 Google Cloud Partner of the Year Award. Recent strategic additions include the Agentic IAM product (April 2026), Shadow AI Governance, JumpCloud Mobile Device Trust, JumpCloud Ventures (a corporate venture arm), and OpenID Foundation Sustaining Corporate Membership—each pointing toward a category-defining position in AI-agent identity governance and continued international expansion.
JumpCloud firmographics
Firmographics- Name
- JumpCloud
- Legal name
- JumpCloud Inc.
- Website
- https://jumpcloud.com
- Company type
- Private
- Founded year
- 2012
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- JumpCloud provides a unified cloud-based open directory platform for identity, access, device, and SaaS management across Windows, macOS, Linux, Android, and iOS. It serves SMBs, mid-market enterprises, multinationals, and MSPs through hybrid product-led and sales-led distribution across 100+ countries.
- Ownership category
- akta.pro rank
JumpCloud industry classification
Industry- Product category
- Cloud Directory & Identity and Access Management (IAM)
- NAICS
- Software Publishers (5132)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Directory Services & Identity Stores (LDAP/AD, Cloud Directory) (HDAEAJAA)
- akta.pro secondary industry
- User Lifecycle Provisioning & SCIM Automation (HDAEAJAK)
Keywords
Where JumpCloud is headquartered
LocationHeadquarters
- HQ city
- Louisville
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
JumpCloud business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription - User and Device-Based: Recurring subscription fees based on committed quantity and high-water marks for Users and Devices, with additional fees for devices in excess of three per user (33.3% of per-User Service Fee monthly list price) and additional features beyond committed features.
- Professional Services: One-time and ongoing fees for Technical Account Management Services, Implementation Services, and Migration Services including consulting, planning, scripting, and migration assistance delivered by JumpCloud personnel.
- Channel/Partner Revenue (MSP and VAR): Revenue from Channel Partners (MSPs, Value-Added Resellers, Value-Added Distributors) using the Multi-Tenant Portal to manage multiple customer tenants; pricing negotiated between partner and customer.
- Consumption-Based Features: Certain features of the Service are available on a consumption, usage, or metered basis with fees based on actual use at then-current rates.
- Freemium / Free Trial: 30-day free trial of the JumpCloud Directory Platform to enable product-led acquisition, with the ability to convert to paid via in-product checkout or via sales contact for annual contracts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Annual | Per-user/device subscription pricing with monthly or annual billing and High-Water-Mark based billing. |
| Subscription | Multi-year contract | Committed-period subscriptions with upfront invoicing. |
| Subscription | Monthly | Month-to-month subscriptions with arrears billing. |
| Freemium | Pay-as-you-go | Free 30-day trial of the JumpCloud Directory Platform. |
| Usage-based | Pay-as-you-go | Consumption/usage-based features metered at actual usage. |
Go-to-market motion4 records
Distribution channels6 records
Marketing channels9 records
JumpCloud product offering
Product offeringCore offering
JumpCloud provides a unified cloud-based open directory platform (Directory-as-a-Service) that consolidates identity management, access management, device management, and SaaS/AI management into a single control plane for IT administrators. The platform serves human, non-human, and AI agent identities across Windows, macOS, Linux, Android, and iOS, with native agents, cloud-hosted LDAP/RADIUS, SAML/OIDC SSO, MFA, PAM, UEM, and ITDR capabilities. Customers subscribe on a per-user/device basis with a 30-day free trial and à la carte enterprise packages.
Product overview
JumpCloud offers a single unified cloud-based Open Directory Platform — branded "Intelligent, Secure IT" — that consolidates identity, access, and device management for human, non-human, and agentic identities. The core Cloud Directory anchors four pillar module families on the platform: (1) Identity Management (Cloud Directory, Identity Lifecycle Management, HRIS, AI Assistant, and the new Agentic IAM); (2) Access Management (PAM, SSO, Cloud LDAP, Cloud RADIUS, MFA/JumpCloud Protect, Password Manager, Conditional Access, Directory Insights, Application Catalog, API Services, and Access Request); (3) Device Management (Unified Endpoint Management, Remote Assist, Patch Management, System Insights, Windows MDM, Apple MDM, Linux Management, Android EMM, Asset Management, and JumpCloud Mobile Device Trust); and (4) AI & SaaS Management (Shadow AI Governance, App Discovery, SaaS Management, SaaS Spend Optimization, SaaS Access Control, and SaaS Security Insights). Beyond these native modules, JumpCloud has expanded via acquisitions — Breez (ITDR), Resmo (asset management), and Zercurity (cybersecurity) — and via partnerships such as the joint Work Transformation Set with Google Workspace (built on Google Cloud, optimized for Gemini Enterprise). Supporting layers include the JumpCloud for MSPs program (with Multi-Tenant Portal), JumpCloud Professional Services, JumpCloud University training/certifications, the JumpCloud Community, the JumpCloudLand annual user conference, and the JumpCloud Ventures investment arm.
Differentiator
Problem solved
Functional benefit
Brands
- JumpCloud Protect: Mobile authenticator application (also made available for independent personal use).
- JumpCloud Password Manager
- JumpCloud Remote Assist
- JumpCloud GO
- JumpCloud AI Assistant
- JumpCloudLand
- JumpCloud for MSPs
- JumpCloud Ventures
- Agentic IAM
Products and services
- JumpCloud Open Directory Platform
Companies that use JumpCloud
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles4 records
JumpCloud technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability11 records
Feature11 records
JumpCloud partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered flagship, core and minor.
- Google CloudflagshipDeep strategic partnership spanning the Work Transformation Set (launched October 2025 with Google Workspace), Agentic IAM built on Google Cloud, and Managed AI Connectors and AI Device Trust functionality for Gemini Enterprise. JumpCloud won the 2026 Google Cloud Partner of the Year Award for Google Workspace: Impact.
- OpenID FoundationcoreJoined as a Sustaining Corporate Member (announced February 26, 2026), positioning JumpCloud among elite identity standards authorities alongside other industry players to influence standards for AI agent identity governance.
- MacSolution (acquired)coreAcquired on January 8, 2026, MacSolution was JumpCloud's largest MSP partner in the Americas; brings in-house expertise in identity, access, and device management and establishes São Paulo as a new strategic go-to-market hub.
- Breez (acquired)coreAcquired on October 23, 2025 to enhance JumpCloud's Identity Threat Detection and Response (ITDR) capabilities, including behavioral analysis, anomaly detection, and automated threat remediation; brings Breez's technology and security team in-house.
- VaultOne (acquired)minorEarlier acquisition referenced in the context of JumpCloud's Brazil strategy; VaultOne Software LTDA is the contracting party for Brazilian customers per the JumpCloud Terms of Service (Section 11.15(c)).
- Resmo (acquired)coreAcquired on March 19, 2024 to expand JumpCloud's platform with IT asset discovery, management, and security features; integrates Resmo's SaaS app and access management technology.
- Zercurity (acquired)coreAcquired on April 18, 2023, a UK-based cybersecurity firm; integrated to enhance JumpCloud's platform with advanced device monitoring, compliance, and security capabilities.
- Amazon Web Services (AWS)coreListed as a Technology Alliance Partner and featured integration partner; supports JumpCloud + AWS use cases for cloud-based identity and access management.
- CrowdStrikecoreListed as a Technology Alliance Partner with native integration (leverage-jumpcloud-with-crowdstrike-integration); CrowdStrike Falcon Fund also participated as a strategic investor in the Series F round.
- Value-Added Resellers (VARs)coreProgram for Value-Added Resellers to resell JumpCloud to mid-market and enterprise customers; complements MSP and distributor channels.
Scale indicators9 records
Recent moves10 records
Expansion highlights7 records
JumpCloud competitors and assessment
Company assessmentMarket position
Competitive moat7 records
Key highlights8 records
Customer concentration
JumpCloud social profiles
Digital presenceJumpCloud compliance and trust
Trust signalCompliance3 records
JumpCloud financial estimates
Financial estimateRevenue estimate
Valuation estimate
JumpCloud leadership team
Management profileNumber of profiles
Profiles16 records
JumpCloud subsidiaries and ownership
Company hierarchySubsidiaries6 records
JumpCloud funding detail
Funding detailFunding overview
Funding rounds12 records
Investors26 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
JumpCloud M&A and investment
M&A and investmentM&A7 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about JumpCloud
What does JumpCloud do?
JumpCloud provides a unified cloud-based open directory platform (Directory-as-a-Service) that consolidates identity management, access management, device management, and SaaS/AI management into a single control plane for IT administrators. The platform serves human, non-human, and AI agent identities across Windows, macOS, Linux, Android, and iOS, with native agents, cloud-hosted LDAP/RADIUS, SAML/OIDC SSO, MFA, PAM, UEM, and ITDR capabilities. Customers subscribe on a per-user/device basis with a 30-day free trial and à la carte enterprise packages.
Is JumpCloud a public or private company?
JumpCloud is a private company. It is classified as venture growth investor backed and is currently operating.
When was JumpCloud founded?
JumpCloud was founded in 2012. It employs 501 to 1,000 people.
Where is JumpCloud based?
JumpCloud is headquartered in Louisville, United States, in the North America region.
How does JumpCloud make money?
Five revenue lines are on record. Subscription - User and Device-Based is the primary driver. The others are professional Services, channel/Partner Revenue (MSP and VAR), consumption-Based Features and freemium / Free Trial.
Does JumpCloud have an API?
Yes. JumpCloud offers public APIs ("API Services") for IT automation that enable developers to programmatically manage identities, devices, and access via REST API endpoints and SCIM provisioning. Customers can write API Call Code that complies with the JumpCloud Documentation to access and use the Service APIs. A Sandbox ("Not For Resale") environment is offered for internal training, integration testing, and prospective customer demonstrations. The platform also supports Third-Party Authentication credentials (e.g., for Google, Slack, GitHub SSO) and Third-Party Integrations via protocols such as SCIM. JumpCloud reserves the right to modify the terms of partner- or customer-developed API integrations. Developer documentation is at jumpcloud.com/support.
What industry is JumpCloud in?
JumpCloud's product category is Cloud Directory & Identity and Access Management (IAM). Its primary akta.pro industry code is HDAEAJAA, Directory Services & Identity Stores (LDAP/AD, Cloud Directory), with a secondary code of HDAEAJAK, User Lifecycle Provisioning & SCIM Automation. Its NAICS code is 5132 and its SIC code is 7372.