Alianza
Alianza is a private cloud communications platform provider that delivers voice, UCaaS, contact center, and meeting solutions exclusively to communications service providers across 81 countries, organized around its three-layer Intelligent Communications Fabric architecture and enhanced by the 2025 Metaswitch acquisition.
- Company typePrivate
- Founded2009
- HeadquartersPleasant Grove, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Alianza does
Alianza is a private cloud communications platform provider founded in 2009 and headquartered in Pleasant Grove, Utah, that builds voice, unified communications, cloud meetings, contact center, and texting solutions exclusively for communications service providers (CSPs). The company's product portfolio is organized around the Intelligent Communications Fabric — a three-layer architecture (Infrastructure, Orchestration, Experience) that exposes network capabilities via abstracted APIs to enable AI-infused services. The Infrastructure Layer includes MetaSphere CFS/EAS (Class 5 softswitch), MetaSphere QCall (leading STIR/SHAKEN robocall mitigation), Perimeta SBC (first fully software session border controller), Clearwater Core IMS (industry's first cloud-native IMS), Rhino Mobile TAS, and an extensive network protocol stack portfolio inherited and expanded through acquisitions. The platform is offered in three deployment modes — Alianza Core (customer-operated network functions), Alianza Fusion (Alianza-hosted and managed), and Alianza One (full-stack cloud service) — with downstream services including Business Cloud Communications (UCaaS with Teams and Amazon Chime integration), Cloud Contact Center, SIP Trunking, Business Lines, and Home Phone.
The company operates a wholesale/channel-led go-to-market through 200+ partners including Calix (Elite VoIP Partner), Bandwidth, Cisco, Nokia, Poly, Yealink, Grandstream, and Adtran, complemented by direct enterprise sales to global telecommunications operators. Pricing is subscription-based via the Alianza Advantage program, offering multi-year terms up to six years with growth incentives, spend reallocation, and competitive takeout credits; the contact center product is licensed at approximately $100 ARPU per agent per month with 40-45% license margin. Customer base includes 1,000+ service providers across 81 countries, with 19 of the top 20 global operators as customers and marquee enterprise logos including Lumen, Brightspeed, Viasat, Xplornet, Blue Ridge, Adams Cable Service, and Co-Mo Connect.
The business model is recurring subscription revenue with multi-year contracts and embedded professional services for onboarding and migration. Alianza's growth strategy has been heavily inorganic: it acquired CounterPath (MaX UC) in March 2021 for $25.7M, Message Hopper in October 2020, and most significantly Metaswitch from Microsoft in March 2025 — a transformational deal that added the #1 Class 5 softswitch franchise in North America along with Clearwater IMS and Perimeta SBC. The company has raised approximately $150M+ in disclosed funding across multiple rounds dating to 2009, including a $61M Series 3 led by Frazier VC in October 2023 and follow-on rounds in 2024-2025, plus a debt facility from Texas Capital Bank. Headcount sits in the 251-500 range, with executive leadership including founder/CEO Brian Beutler, CPTO Dag Peak, CSO Kevin Dundon, CGO Jonathan Wagner, COO Justin Cooper, and CLO Garner Meads.
Alianza firmographics
Firmographics- Name
- Alianza
- Legal name
- Alianza, LLC
- Website
- http://www.alianza.com
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Alianza is a private cloud communications platform provider that delivers voice, UCaaS, contact center, and meeting solutions exclusively to communications service providers across 81 countries, organized around its three-layer Intelligent Communications Fabric architecture and enhanced by the 2025 Metaswitch acquisition.
- Ownership category
- akta.pro rank
Alianza industry classification
Industry- Product category
- Cloud Communications Platform
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372), Services-Telephone Interconnect Systems (7385), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- VoIP Access & ITSP Services (HDAIAHAD)
- akta.pro secondary industries
- Contact Center (CCaaS) & Customer Engagement Voice (HDAIAHAF), CPaaS (Programmable Voice, SMS, Video APIs) (HDAIAHAG), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)
Keywords
Where Alianza is headquartered
LocationHeadquarters
- HQ city
- Pleasant Grove
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Alianza business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Infrastructure, Marketing or Sales, Operations
Revenue model
- Cloud Communications Platform Subscription: Subscription-based licensing model for the Intelligent Communications Fabric platform. Alianza Advantage program provides multi-year subscription terms (up to 6 years) with growth-aligned pricing, incentive tiers, and spend reallocation capabilities. Supports physical, virtual, containerized, hosted, and cloud-based service deployment options.
- Contact Center Licensing: Contact center solution with tiered licensing (Silver, Gold, Platinum) offering 40-45% margin on licenses with ARPU of $100 per agent per month. No minimum order or term limit requirements.
- Professional Services: Professional services for onboarding, deployment, training, and migration. Included in contact center packages at no additional cost, with dedicated experts for comprehensive agent and supervisor training.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Multi-year subscription with growth incentives |
| Subscription | Monthly | Contact Center tiered licensing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels6 records
Alianza product offering
Product offeringCore offering
Alianza provides a cloud-native communications platform built specifically for communications service providers (CSPs), enabling them to offer voice, unified communications, cloud meetings, texting, SIP trunking, business lines, and home phone services to their end customers without deploying on-premises infrastructure. The platform is delivered as a subscription-based SaaS solution with three deployment options — Alianza Core (network functions deployed in provider networks), Alianza Fusion (hosted/managed overlay), and Alianza One (full-stack cloud platform).
Product overview
Alianza is a cloud communications platform provider for communications service providers (CSPs). The company offers a comprehensive portfolio structured around the Intelligent Communications Fabric - an extensible architectural framework with three layers (Experience, Orchestration, and Infrastructure) that orchestrates AI-infused experiences. The product portfolio is organized into three solution suites: (1) Alianza Core delivers physical, virtual, and containerized network functions deployed and operated by the service provider, including MetaSphere CFS/EAS, MaX UC, MetaSphere QCall, Perimeta SBC, Clearwater Core IMS, Rhino Mobile TAS, MetaView, ServiceIQ, and Protocol Stacks; (2) Alianza Fusion provides these same capabilities as fully hosted and managed cloud-based services with geo-redundancy; (3) Alianza One delivers a full-stack cloud communications platform as a complete service, encompassing Business Cloud Communications, Cloud Contact Center, UC Applications, SIP Trunking, Business Lines, and Home Phone services. The company completed the acquisition of Metaswitch from Microsoft in March 2025, significantly expanding its portfolio of voice network solutions.
Differentiator
Problem solved
Functional benefit
Brands
- Alianza Core: Physical, virtual, and containerized network functions deployed and operated by the service provider
- Alianza Fusion
- Alianza One
- Intelligent Communications Fabric
- MetaSphere
- MaX UC
- Perimeta SBC
- Clearwater Core IMS
- Rhino Mobile TAS
Products and services
- Alianza Core
Quantifiable outcome
- 40-45% margin on contact center licenses with $100 ARPU per agent per month
- +3 more outcomes
Companies that use Alianza
Customer profileNamed customers7 records
Segments6 records
Ideal customer profiles2 records
Alianza technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability8 records
Feature9 records
Alianza partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Microsoft (Metaswitch Acquisition)coreAlianza finalized acquisition of Metaswitch from Microsoft in March 2025. This strategic acquisition strengthened Alianza's portfolio of next-generation cloud services, enabling speed, scale, and agility. Metaswitch brought expertise in network transformation, switch migration, and a leading position in Class 5 softswitch technology with customers in North America and globally. Wilson Sonsini Goodrich & Rosati advised Alianza on the acquisition.
- BandwidthcoreBandwidth is a technology ecosystem partner providing universal platform and APIs. Integration with Bandwidth helps CSPs deploy high-growth services such as feature-rich voice, messaging, video, and more.
- CalixcoreCalix is a devices and provisioning partner. As Calix's inaugural Elite VoIP Partner, Alianza delivers value-added solutions to joint broadband service provider customers. Calix strategic platforms align well with Alianza solutions for service providers of all sizes.
- 10T Solutionsminor10T Solutions provides professional services and gateway solutions for POTS replacement. Software on the 10T Solutions Gateway interfaces with Alianza's platform for hands-off migration to digital lines.
- LumencoreLumen partnered with Alianza to strengthen portfolio of next-generation cloud services. Alianza uniquely positions Lumen to help customers migrate from legacy voice services to cloud, supporting strategic revenue growth goals and differentiating from OTT competitors. Partnership includes Business Cloud Communications, Contact Center, and Managed Specialty Lines.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Alianza competitors and assessment
Company assessmentMarket position
Strengths4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Alianza social profiles
Digital presenceAlianza financial estimates
Financial estimateRevenue estimate
Valuation estimate
Alianza leadership team
Management profileNumber of profiles
Profiles11 records
Alianza subsidiaries and ownership
Company hierarchySubsidiaries1 record
Alianza funding detail
Funding detailFunding overview
Funding rounds13 records
Investors10 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Alianza M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Alianza
What does Alianza do?
Alianza provides a cloud-native communications platform built specifically for communications service providers (CSPs), enabling them to offer voice, unified communications, cloud meetings, texting, SIP trunking, business lines, and home phone services to their end customers without deploying on-premises infrastructure. The platform is delivered as a subscription-based SaaS solution with three deployment options — Alianza Core (network functions deployed in provider networks), Alianza Fusion (hosted/managed overlay), and Alianza One (full-stack cloud platform).
Is Alianza a public or private company?
Alianza is a private company. It is classified as venture growth investor backed and is currently operating.
When was Alianza founded?
Alianza was founded in 2009. It employs 251 to 500 people.
Where is Alianza based?
Alianza is headquartered in Pleasant Grove, United States, in the North America region.
How does Alianza make money?
Three revenue lines are on record. Cloud Communications Platform Subscription is the primary driver. The others are contact Center Licensing and professional Services.
Does Alianza have an API?
Yes. The Intelligent Communications Fabric provides abstracted network APIs that expose infrastructure layer capabilities to AI-enabled services and third-party developers. The Orchestration Layer offers provisioning interfaces that abstract the complexity of underlying network infrastructure, standardize resource requests, and provide access to data repositories. APIs eliminate the need for software vendors to understand network architecture, vendor-specific platform interfaces, signaling and control plane protocols, or media handling.
What industry is Alianza in?
Alianza's product category is Cloud Communications Platform. Its primary akta.pro industry code is HDAIAHAD, VoIP Access & ITSP Services, with a secondary code of HDAIAHAF, Contact Center (CCaaS) & Customer Engagement Voice. Its NAICS code is 54151 and its SIC code is 7372.