Splashtop

What Splashtop does

Splashtop Inc. is a privately held, Cupertino-headquartered software company founded in 2006 that provides secure remote access, remote support, and endpoint management software to individuals, small and mid-sized businesses, enterprises, IT teams, helpdesks, managed service providers, and educational institutions across Windows, macOS, Linux, iOS, Android, and Chromebook. The company's core product is a cloud-native, AI-assisted platform centered on Autonomous Endpoint Management (AEM), deployed through a single agent that consolidates IT operations, security, remote support, and remote access; key technical components include an AI-optimized codec (60 FPS at 4K, up to 240 FPS for high-motion workflows), deep Microsoft Intune/Entra/Cloud PKI integration, the Foxpass Cloud RADIUS/PKI/LDAP identity layer, AR remote support for RealWear smart glasses, and compliance with ISO/IEC 27001, SOC 2/3, and GDPR.

Splashtop operates a subscription-based business model with multiple recurring and one-time revenue streams: per-seat and per-endpoint subscription licenses across Splashtop Remote Access, Remote Support, Enterprise, AEM, and Foxpass; freemium trial-to-paid conversion funnels (7-, 14-, and 30-day free trials); MSP per-endpoint licensing with monthly payment options; enterprise on-premises licenses; and a referral program that pays 50% of ACV online (capped at $2,500) and 20% offline. Go-to-market is hybrid: product-led growth via free-trial signups on splashtop.com, enterprise field sales for Splashtop Enterprise and AEM, channel distribution through Ingram Micro China, Leader (Australia, 12,000+ resellers), and 40,000+ MSPs globally, event-driven demand generation (Microsoft Ignite, IBC, Anime System Community), and a direct-to-consumer online storefront. Splashtop is organized through three entities: a U.S. parent (Splashtop Inc., Cupertino), a Japanese subsidiary (Splashtop K.K., which held the No. 1 position in Japan's remote access services market in FY2024 with 15.8% revenue share), and a Netherlands-based EU controller (Splashtop B.V., Amsterdam), with regional sovereign cloud infrastructure in the EU and Australia.

Name

Splashtop

Legal name

Splashtop Inc.

Website

https://splashtop.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

251–500 employees

Short description

Splashtop is a Cupertino-based, privately held provider of cloud-native, AI-assisted remote access, remote support, and Autonomous Endpoint Management software for individuals, SMBs, enterprises, MSPs, and IT teams across all major operating systems.

Ownership category

akta.pro rank

Product category

Remote Access and Endpoint Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Web Application Security (WAF, RASP) (HDADACAA)

akta.pro secondary industries

Cloud Security Managed Services (CSPM/CWPP/CNAPP) (BPAEADAF), Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

Keywords

• Remote access software
• Endpoint management
• Remote support
• Managed service provider software
• IT helpdesk software

Headquarters

HQ city

Cupertino

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure, Supply Chain

Revenue model

1. Subscription Licenses: Recurring subscription-based revenue from named products including Splashtop Remote Access (Pro/Performance), Remote Support, Enterprise, AEM, and Foxpass. New subscriptions sold online and offline with annual and multi-year options.
2. Free Trial to Paid Conversion: Freemium / free trial funnel with 14-day free trials for Remote Access and Remote Support, 30-day free trial for AEM, and 7-day free trial for SOS, converting into paid subscriptions after trial expiration.
3. Per-Endpoint Licensing (MSPs): Per-endpoint licensing with monthly payment options aligned to MSP purchasing preferences, including upsell and cross-sell opportunities within the unified AEM platform.
4. Referral / Affiliate Commissions (Cost): Referral program rewards customers and non-customers for driving new paid subscriptions; this is a cost channel rather than a revenue stream, paying 50% of ACV online (up to $2,500 per referral) and 20% offline.
5. On-Premises and Enterprise Licenses: One-time and subscription-based enterprise licenses for on-premises deployment of Splashtop Remote Support and Splashtop Enterprise, including SSO and advanced manageability.

Pricing tiers

Go-to-market motion5 records

Distribution channels7 records

Marketing channels10 records

Core offering

Splashtop provides secure, cloud-native remote access, remote support, and autonomous endpoint management (AEM) software that lets individuals, IT teams, MSPs, and enterprises connect to and manage computers and devices across Windows, Mac, Linux, iOS, Android, and Chromebook. Its platform consolidates unattended remote support, attended on-demand support (SOS), enterprise-grade access with SSO, AI-driven patch management and vulnerability detection, and a single-agent endpoint management architecture. The portfolio also includes Foxpass Cloud RADIUS/PKI/LDAP for network identity, Splashtop AR for hands-free industrial remote support, and security add-ons such as Antivirus, EDR/MDR, and Zero Trust Secure Workspace.

Product overview

Splashtop offers a unified, cloud-native secure remote access and endpoint management platform anchored by Autonomous Endpoint Management (AEM) as its core, replacing the previously standalone product architecture with a single agent deployment. The product portfolio is organized around four primary product lines — Splashtop Remote Access (for individuals and small teams to access their own computers from any device), Splashtop Remote Support (for IT professionals to remotely support any device, with on-prem option and real-time patch management add-on), Splashtop AEM (for IT pros to monitor, manage, and secure endpoints with real-time patching, automations, and full visibility), and Splashtop Enterprise (enterprise-grade access/support with SSO, advanced manageability, and on-prem option). Around this core platform, Splashtop bundles a set of security add-ons — Splashtop Antivirus, Splashtop EDR/MDR, Foxpass Cloud RADIUS/PKI/LDAP, and the Zero Trust Secure Workspace — plus specialized offerings such as Splashtop AR (augmented reality remote support for industrial field use, including RealWear smart glasses compatibility) and Splashtop SOS (on-demand attended support tool). The platform is AI-assisted throughout, including an AI-Optimized Codec for high-resolution remote workflows, AI-driven vulnerability detection and patch management, and AI-assisted autonomous endpoint management, and is integrated with Microsoft Intune, Microsoft Entra, Microsoft Cloud PKI, and the SysAid AI-Native ITSM platform.

Differentiator

Problem solved

Functional benefit

Brands

• Splashtop Remote Access: Remote access product for individuals and small teams to access work computers from any device.
• Splashtop Remote Support
• Splashtop Autonomous Endpoint Management (AEM)
• Splashtop Enterprise
• Foxpass
• Splashtop SOS
• Splashtop AR

Products and services

• Splashtop Remote Access Remote access product for individuals and small teams to securely access their work computers from any device, anywhere. Supports Windows, macOS, Linux, iOS, Android, and Chromebook platforms and is sold with a 14-day free trial.
• Splashtop Remote Support Secure, easy-to-use unattended and on-demand IT remote support solution for IT professionals to remotely support computers and mobile devices, with a real-time patch management add-on and an On-Premises deployment option.
• Splashtop Autonomous Endpoint Management (AEM) AI-assisted, cloud-native endpoint management solution that lets IT pros remotely monitor, manage, and secure devices with real-time patching, automations, full visibility, and control; positioned as the core of Splashtop's unified platform launched in 2026.
• Splashtop Enterprise Enterprise-grade remote access and remote support with single sign-on (SSO) and advanced manageability; an On-Premises version is available for organizations that require it.
• Foxpass Cloud RADIUS, PKI, and LDAP Cloud RADIUS, PKI, and LDAP services for protecting Wi-Fi and networks with identity- and certificate-based authentication; expanded to EU-based infrastructure in 2025 for GDPR compliance and integrates with Microsoft Intune for enterprise device certificate authentication.
• Splashtop SOS On-demand, attended remote assistance app that lets end users grant a 9-digit session code to an IT admin for one-time remote support; available for Windows, macOS, iOS, and Android, with a 7-day free trial.
• Splashtop AR Augmented reality remote support solution that enables offsite specialists to view what on-site technicians see and guide them through repairs using live AR annotations; compatible with RealWear Smart Glasses for hands-free use in hazardous environments, available in cloud and on-premises deployment.
• Splashtop Antivirus Antivirus add-on product listed under Splashtop's security products portfolio, sold to protect endpoints managed through the Splashtop platform.
• Splashtop Endpoint Detection and Response (EDR/MDR) Endpoint Detection and Response / Managed Detection and Response add-on product listed under Splashtop's security products portfolio, sold to detect and respond to endpoint threats.
• Zero Trust Secure Workspace Zero-trust secure workspace product listed under Splashtop's security products portfolio, designed to provide secure access to apps and data from managed or unmanaged devices.

Quantifiable outcome

• 458% verified ROI and 11-week payback period (pb2 Architecture + Engineering)
• +7 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability10 records

Feature8 records

Partnerships

Ten partnerships are on record, tiered flagship, minor and core.

• Hitachi High-Tech CorporationflagshipStrategic or Co-development Partner · 13 May 2026Strategic partnership between Splashtop Inc., its Japanese subsidiary Splashtop K.K., and Hitachi High-Tech Corporation to modernize Japan's social infrastructure and industrial technology sectors through remote monitoring and maintenance. Enables Splashtop to expand beyond traditional IT into operational technology (OT), accessing Hitachi High-Tech's domestic sales network while addressing labor shortages and distributed operations. Includes operational verification on Atmark Techno's industrial IoT gateway and plans for edge-device-based solutions.
• Anime System Community (ASC)minorGTM or Marketing Partner · 1 April 2026Splashtop K.K. (Japan) joined the Anime System Community, an industry group dedicated to improving IT systems in anime production, supporting digital workflows and remote access solutions for Japanese animation studios in collaboration with Wacom.
• SysAidcoreTechnology or Integration · 23 March 2026Integration of Splashtop's secure remote support technology directly into the SysAid AI-Native ITSM platform (SysAid Copilot). Allows IT technicians to initiate attended and unattended remote support sessions from within service desk tickets using AI-driven workflows, eliminating manual steps and reducing mean time to resolution. Now generally available to all SysAid customers.
• Leader (Australian distributor)coreChannel Partner/ Reseller/ Distributor · 19 February 2026Partnership to expand distribution of Splashtop's remote access, remote support, and endpoint management products across Australia. Leader supplies technology to more than 12,000 channel partners through five branches nationwide. Targeting Australian organizations managing hybrid workforces with security features aligned to the Essential Eight Maturity Model, data residency requirements, and IRAP assessment readiness.
• KIWONTECHcoreStrategic or Co-development Partner · 28 January 2026Strategic partnership to help organizations strengthen security and streamline IT operations across email, endpoints, and distributed work environments. Combines KIWONTECH's email threat prevention with Splashtop's secure connectivity and endpoint management to support cloud-first IT operations. Plans joint participation at industry events, co-marketing, and collaborative outreach focused on Korean organizations in 2026.
• RealWearcoreTechnology or Integration · 28 January 2025Splashtop AR Augmented Reality remote support is now compatible with RealWear Smart Glasses, enabling hands-free collaboration for hazardous work environments including oil and gas, manufacturing, utilities, energy, and construction. Offsite specialists view what on-site technicians see and guide them via live AR annotations; the company claims up to 70% safety improvements in oil and gas. Available in cloud and on-premises deployment.
• Microsoft Intelligent Security Association (MISA)flagshipStrategic or Co-development Partner · 25 September 2024Splashtop joined the Microsoft Intelligent Security Association. Splashtop products also integrate with Microsoft Intune, Entra, and Cloud PKI to enhance endpoint management, authentication, and certificate-based security for distributed teams (announced at Microsoft Ignite 2025).
• Foxpass (acquired company)flagshipOEM/ Whitelabel/ Licensing Partner · 24 September 2024Foxpass Cloud RADIUS, PKI, and LDAP were acquired by Splashtop in March 2023; Splashtop grew Foxpass new business 62% post-acquisition through expanded features, international rollout to Europe/Japan/APAC, and education sector adoption (27% of pipeline). EU-based Foxpass infrastructure launched in 2025 for GDPR compliance.
• Wacom Co., Ltd.flagshipOEM/ Whitelabel/ Licensing Partner · 12 September 2024Wacom Bridge integrates Splashtop remote access technology with Wacom creative pen displays and tablets. European launch of Wacom Bridge occurred at IBC 2024. Splashtop K.K. and Wacom also collaborate to develop tools for digital artists in the Japanese animation industry (Anime System Community).
• Ingram Micro ChinacoreChannel Partner/ Reseller/ Distributor · 23 July 2024Strategic partnership to deliver secure remote access and IT support solutions to users in China. Combines Splashtop's remote desktop control technology with Ingram Micro's technical services and supply chain expertise, with plans to jointly help Chinese businesses embrace digital transformation.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• TeamViewer: TeamViewer is the most direct global competitor to Splashtop, offering remote access, remote support, and endpoint management products to enterprises, MSPs, and individuals across the same target customer segments and use cases.
• GoTo (formerly LogMeIn): GoTo offers remote access, remote support (Rescue), and IT management (Central) products that directly overlap with Splashtop's Remote Access, Remote Support, and AEM offerings for SMB, enterprise, and MSP buyers.
• AnyDesk: AnyDesk is a direct competitor in remote desktop software for individuals, SMBs, and IT teams, competing head-to-head with Splashtop on performance, cross-platform support, and per-seat licensing.
• BeyondTrust: BeyondTrust provides privileged remote access and support solutions that overlap with Splashtop Enterprise and Remote Support, especially in security-conscious enterprise and regulated industry use cases.
• ConnectWise (ScreenConnect / Automate): ConnectWise's ScreenConnect and Automate RMM platforms directly compete with Splashtop's Remote Support and AEM products for MSPs and IT departments managing endpoints at scale.
• Kaseya (VSA / Datto RMM): Kaseya's VSA and Datto RMM products are direct competitors to Splashtop AEM in the MSP endpoint management category, with overlapping per-endpoint licensing models and similar SMB/MSP buyer personas.

Emerging players

• NinjaOne: NinjaOne is a fast-growing endpoint management and RMM platform that directly competes with Splashtop AEM for MSPs, with a modern cloud-native architecture and strong G2 mindshare in the same category.
• JumpCloud: JumpCloud is an emerging cloud directory and device management platform that overlaps with Splashtop's identity/network access (Foxpass) and endpoint management capabilities, particularly for SMB and mid-market IT teams.

Broad incumbents

• Citrix Systems: Citrix's DaaS and Citrix Workspace compete with Splashtop Enterprise in the enterprise remote access / VDI category, offering a broader portfolio that includes application delivery and virtualization beyond Splashtop's narrower scope.
• Microsoft (Intune / Entra / Windows 365): Microsoft Intune, Entra, Cloud PKI, and Windows 365 form a broad endpoint management and remote work stack that increasingly overlaps with Splashtop's AEM, Remote Access, and Foxpass capabilities, especially given Splashtop's MISA membership and Intune/Entra integrations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat7 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/splashtop
• Facebookfacebook.com/Splashtop
• LinkedInlinkedin.com/company/splashtop

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds5 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Splashtop