Synchrony

Name

Synchrony

Legal name

Synchrony Financial

Website

https://synchrony.com

Company type

Public

Founded year

2003

Operating status

Operating

Headcount range

5,001–10,000 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Stamford

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Others

Revenue model

1. Interest and Fees on Loans: Synchrony earns interest income on outstanding loan receivables from credit card accounts and consumer installment loans. The company also earns fees including late fees on credit products. Interest income is the primary revenue driver, with loan yields at approximately 21.8%.
2. Retailer Share Arrangements: Revenue sharing arrangements with retail partners where Synchrony shares a portion of the economics from the credit programs. These arrangements are performance-based and fluctuate with net charge-offs and program performance. Retailer share arrangements represent a significant cost deducted from net interest income.
3. Interchange Revenue: Fees earned on credit card transactions when cardholders make purchases. Synchrony earns interchange fees on both co-branded and private label cards, with revenue of $264 million in Q1 2026.
4. Protection Product Revenue: Revenue from debt cancellation and protection products offered to credit cardholders, generating $161 million in Q1 2026.
5. CareCredit Network Fees: Fees generated from the CareCredit healthcare financing network, including provider participation fees and transaction-based income from the approximately 500,000 partner locations and 70.7 million active accounts.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Synchrony is a premier consumer financial services company that issues private label, co-branded, and Dual Card credit products (including the CareCredit healthcare financing card and Synchrony Mastercard), Buy Now Pay Later solutions through Synchrony Pay Later, and FDIC-insured deposit products via Synchrony Bank. The company distributes these credit and banking products through more than 500,000 partner merchant locations and digital channels, supported by its proprietary PRISM credit decisioning platform, the Synchrony Marketplace digital platform, and integrations with retailer POS and healthcare practice management systems.

Product overview

Synchrony is a premier consumer financial services company offering a comprehensive suite of credit products, banking services, and digital platforms. The portfolio is organized around three core product lines: (1) Credit Cards including retail store cards, co-branded cards, CareCredit healthcare financing, and the Synchrony Mastercard with 2% cash back; (2) Synchrony Pay Later BNPL solutions with Pay in 4 and Pay Monthly options; and (3) Synchrony Bank deposit products including High Yield Savings, Money Markets, and CDs. These products are distributed through five sales platforms—Home & Auto, Digital, Diversified & Value, Health & Wellness, and Lifestyle—serving over 68 million active accounts and partnering with more than 500,000 merchant locations. The technology stack includes the PRISM credit decisioning platform processing 20,000+ data attributes, SynchronyGPT generative AI, and the Synchrony Marketplace platform with 300 million annual visits. Acquired brands include Versatile Credit (financing software) and CareCredit (healthcare financing).

Differentiator

Problem solved

Functional benefit

Brands

• CareCredit: Healthcare financing credit card for medical, dental, vision, pet care, and wellness expenses
• Synchrony Premier Mastercard
• Synchrony HOME
• Synchrony Car Care
• Synchrony Pay Later
• PRISM
• Synchrony Marketplace
• SynchronyGPT
• Synchrony (Social App)

Products and services

• CareCredit Healthcare financing credit card offering flexible promotional financing options to help consumers pay for medical, dental, vision, pet care, and other health and wellness costs, accepted at more than 500,000 provider locations.
• Synchrony Mastercard General-purpose credit cards including Premier World, Plus World, and Preferred tiers offering 2% cash back on every purchase; functions as both a private label card at partner merchants and a general-purpose Mastercard accepted anywhere.
• Synchrony Pay Later Buy now, pay later solution offering Pay in 4 and Pay Monthly options, allowing consumers to make purchases today and pay them off over time in predictable equal payments.
• Synchrony HOME Credit card network for home improvement and furnishings merchants, accepted at thousands of retailers across the country for merchandise and services related to home projects.
• Synchrony Car Care Credit card network for automotive merchandise and services, providing financing options for vehicle purchases, parts, accessories, and service.
• High Yield Savings FDIC-insured high-yield savings account with competitive rates, no minimum deposit, no minimum balance, and no monthly fees.
• Money Market Account FDIC-insured money market account offering competitive rates with check-writing capabilities.
• Certificates of Deposit (CDs) FDIC-insured CDs including traditional and IRA options with various term lengths and competitive rates.
• Synchrony Secured Installment Loans Secured installment loans for consumers primarily for power products in the outdoor market including motorcycles, ATVs, and lawn and garden products, as well as unsecured installment loans through Pay Later solutions.
• Co-Branded and Private Label Credit Card Programs Co-branded and private label credit card programs issued by Synchrony for major retailers including Amazon, Lowe's, Dick's Sporting Goods, RH (Restoration Hardware), Walmart, and Chico's FAS. Includes Dual Card patented design functioning as private label at partner merchants and general purpose elsewhere.
• Synchrony Marketplace Digital marketplace platform connecting consumers with Synchrony partner brands, offering deals, promotional financing offers, and everyday value, with nearly 300 million annual visits and generative AI integration for shopping assistance.
• MySynchrony Mobile App Mobile application for Synchrony credit cardholders to manage their accounts, make payments, view transactions, and access financing options.
• Versatile Credit Consumer Financing Software Consumer financing software providing reporting capabilities and merchant integration including waterfall routing to expand approval pathways for consumers, acquired by Synchrony in October 2025 to enhance merchant-facing services.

Quantifiable outcome

• Record Q1 2026 purchase volume of $43 billion, up 6% year over year
• +4 more outcomes

Named customers13 records

Segments6 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature4 records

Partnerships

16 partnerships are on record, tiered minor and core.

• LiveLoveSpa.comminorChannel Partner/ Reseller/ Distributor · 3 June 2026First eCommerce partner in the cosmetic space to offer CareCredit as a built-in checkout payment option through Shopify integration. Partnership expands financing access to LiveLoveSpa's 100,000+ customers.
• Pet Resort Hospitality GroupminorChannel Partner/ Reseller/ Distributor · 1 June 2026CareCredit partnership making Synchrony's credit card the preferred financing option across 40 premier pet resort locations in 12 states, covering daycare, grooming, boarding and training services.
• Dick's Sporting GoodscoreChannel Partner/ Reseller/ Distributor · 6 May 2026Relaunched co-branded credit card program offering 10% back in ScoreCard Rewards on qualifying purchases at DICK'S stores. Program includes store-only DICK'S Credit Card and DICK'S Mastercard accepted anywhere, integrated with ScoreCard loyalty program.
• Lowe'scoreChannel Partner/ Reseller/ Distributor · 30 April 2026Expanded partnership making Synchrony the new issuer of the MyLowe's Pro Rewards American Express Card for professional customers in home improvement. Card enables earning rewards and flexible financing anywhere American Express is accepted, extending purchasing power beyond Lowe's stores.
• Chico's FAScoreChannel Partner/ Reseller/ Distributor · 22 April 2026Launched first-ever credit card programs for Chico's, White House Black Market, and Soma brands including co-branded Mastercard and private label cards with enhanced loyalty programs.
• RH (Restoration Hardware)coreChannel Partner/ Reseller/ Distributor · 14 April 2026Launched RH Credit Card for luxury home furnishings customers offering promotional financing across RH Galleries, Outlets, and RH.com, integrated with RH Members Program. Powered by PRISM credit decisioning platform.
• WalmartcoreChannel Partner/ Reseller/ Distributor · 7 April 2026Expanded CareCredit acceptance to Walmart.com for eligible health, wellness, and fitness product purchases. Card now accepted for medical supplies, fitness equipment, and sleep essentials both online and at Walmart and Sam's Club locations.
• Figo Pet InsuranceminorStrategic or Co-development Partner · 28 March 2026Partnership allowing Figo pet insurance policyholders to pay veterinary bills using CareCredit, with approved reimbursements automatically credited back to CareCredit accounts. Extends seamless pet insurance reimbursement ecosystem to over 1.2 million insured policyholders.
• Planet DDScoreTechnology or Integration · 2 March 2026Deepened CareCredit integration with Planet DDS platforms including Denticon and Cloud 9 for dental and orthodontic practice management workflows, embedding patient financing into practice software systems.
• PolariscoreChannel Partner/ Reseller/ Distributor · 25 February 2026Nearly 20-year financing partnership renewed to provide promotional financing and installment loans for Polaris vehicles, parts, accessories, gear and service products through the manufacturer's U.S. dealer network.
• Planet DDScoreTechnology or Integration · 18 February 2026Expanded multi-year partnership integrating CareCredit as preferred financing solution across all Planet DDS platforms including Denticon for dental practices and Cloud 9 for orthodontic practices. Integration brings CareCredit to over 2,500 orthodontic and 15,000 dental practices.
• Versatile CreditcoreStrategic or Co-development Partner · 6 October 2025Synchrony acquired Versatile Credit, a consumer financing software firm based in Mechanicsburg, Pennsylvania. The acquisition aims to leverage Versatile's reporting capabilities and merchant integration to enhance Synchrony's service offerings through expanded approval pathways via waterfall routing system.
• AmazoncoreChannel Partner/ Reseller/ DistributorMajor retail partner offering Amazon Store Card and Prime Store Card co-branded credit card programs through Synchrony.
• PayPalcoreChannel Partner/ Reseller/ DistributorDigital payment solutions partnership including Venmo program and other digital financing solutions through PayPal's platform.
• VerizoncoreChannel Partner/ Reseller/ DistributorDigital-first brand partnership for mobile and telecommunications financing solutions through Synchrony's platform.
• Small Business PartnerscoreChannel Partner/ Reseller/ DistributorOver 500,000 small business locations nationwide offering Synchrony financing solutions including private label credit cards and BNPL options integrated into existing POS and practice management systems.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Ally Financial: US digital-first bank with consumer lending, auto financing, and deposit products. Comparable in consumer credit focus and deposit-gathering funding model alongside Synchrony Bank.
• Bread Financial: Formerly Alliance Data Systems; operates a private label and co-brand credit card business with retail partners. The closest pure-play comparable to Synchrony's partner-driven credit card model.
• Capital One Financial: Major US issuer of consumer credit cards with significant co-brand and digital banking exposure. Closely comparable to Synchrony in core credit card issuing model and target consumer segments.
• Discover Financial Services: Direct US credit card issuer and digital banking operator with comparable private label and co-brand partnerships. Similar business model centered on revolving consumer credit and interchange revenue.

Emerging players

• Affirm: Leading US BNPL provider competing directly with Synchrony Pay Later at digital checkout. Overlapping use cases (installment financing at point of sale) but different distribution model.
• Klarna: Global BNPL challenger with growing US presence. Competes with Synchrony Pay Later for merchant integration and consumer financing at digital checkout.
• LendingClub: Online consumer lending marketplace and digital banking platform. Overlaps with Synchrony in personal credit underwriting and consumer deposit products.
• SoFi Technologies: Digital consumer finance platform offering credit cards, personal loans, and deposits. Competes with Synchrony across multiple consumer credit and banking verticals.

Broad incumbents

• JPMorgan Chase (Card Services): Largest US credit card issuer with massive co-brand portfolio (including Amazon). Competes with Synchrony for major retail partnerships and consumer credit share as part of a full-service bank.
• Citi Retail Services: Citi's private label and co-brand credit card division serving major US retailers. Most direct competitor to Synchrony's retail partner model, though embedded within a global universal bank.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/Synchrony
• YouTubeyoutube.com/synchronyfinancial
• Facebookfacebook.com/synchronyfinancial
• LinkedInlinkedin.com/company/synchrony-financial
• Instagraminstagram.com/synchrony

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries4 records

Funding overview

Funding rounds2 records

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments9 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Synchrony