Planet DDS
Planet DDS is a cloud-based dental practice management and imaging software provider serving over 13,000 dental and orthodontic practices across North America, primarily DSOs and OSOs, through its DentalOS platform spanning Denticon, Cloud 9, Apteryx imaging, and AI-native automation.
- Company typePrivate
- Founded2003
- HeadquartersNewport Beach, United States
- Headcount251–500
- GTM typeB2B
- OfferingSoftware
What Planet DDS does
Planet DDS is a Newport Beach, California-based provider of cloud-enabled dental practice management and imaging software, serving more than 13,000 dental and orthodontic practices across North America, primarily Dental Service Organizations (DSOs), Orthodontic Support Organizations (OSOs), and multi-location group practices. The platform is organized around DentalOS, a cloud-native operating system that unifies Denticon (general dentistry PMS), Cloud 9 (orthodontic PMS), Apteryx XVWeb (cloud-based 2D/3D imaging with FDA-cleared AI), Planet DDS Pay (integrated payment processing), MyTooth (patient self-scheduling and digital forms), and DentalOS with AI (an AI-native layer embedding autonomous agents, voice charting, predictive analytics, and process automation across revenue cycle, imaging, orthodontics, and patient engagement).
The company monetizes primarily through multi-year SaaS subscriptions priced by practice size and module selection, supplemented by usage-based pricing on DentalOS AI Agents ($0.25–$0.33/min), transaction fees on Planet DDS Pay, and professional services for implementation and data conversion. Go-to-market combines direct enterprise field sales for large DSOs, inside sales for emerging groups, a self-serve motion for AI Agents and MyTooth, and integration partnerships with AI imaging vendors, patient financing (Synchrony/CareCredit), and revenue-cycle specialists. Planet DDS is privately held, backed by Aquiline Capital Partners and Level Equity following a June 2022 recapitalization, and has pursued an acquisition-led consolidation strategy, acquiring Legwork (December 2021), QSIDental from NextGen Healthcare (August 2022), and Cloud 9 Software from Accel-KKR (January 2023) to expand its specialty, imaging, and patient engagement footprint.
Planet DDS firmographics
Firmographics- Name
- Planet DDS
- Legal name
- PDDS Buyer, LLC
- Website
- https://planetdds.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Planet DDS is a cloud-based dental practice management and imaging software provider serving over 13,000 dental and orthodontic practices across North America, primarily DSOs and OSOs, through its DentalOS platform spanning Denticon, Cloud 9, Apteryx imaging, and AI-native automation.
- Ownership category
- akta.pro rank
Planet DDS industry classification
Industry- Product category
- Dental Practice Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- SaMD – Imaging & Signal Analysis (AI/ML) (HLACANAG)
Keywords
Where Planet DDS is headquartered
LocationHeadquarters
- HQ city
- Newport Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Planet DDS business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription (Denticon, Cloud 9, Apteryx): Cloud-based dental practice management software delivered as subscription service with monthly or annual billing. Pricing based on practice size, number of locations, and selected modules. Includes implementation, training, and ongoing support.
- AI Agents (DentalOS AI): Per-minute pricing for AI agent services (Confirmation Agent, Recall Agent), billed per location. Packages start at 500 minutes for $0.25/min, or pay-as-you-go at $0.33/min. First location includes $100 in free credits.
- Payment Processing (Planet DDS Pay): Integrated payment processing with transaction fees. Includes optional surcharge capability allowing practices to pass credit card processing fees to patients. Revenue from transaction processing and potential interchange.
- Implementation & Professional Services: Data conversion, implementation setup, and training services for new customers. Structured onboarding programs for DSOs and multi-location groups including 8-week per location conversion timelines.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | AI Agents - Per Minute Pricing |
| Subscription | Monthly | Denticon Plans |
| Subscription | Monthly | Cloud 9 Plans |
| Subscription | Annual | Launchpad Program |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels13 records
Planet DDS product offering
Product offeringCore offering
Planet DDS provides cloud-based dental practice management, imaging, patient engagement, and AI-powered workflow software through its DentalOS platform for dental service organizations (DSOs) and multi-location dental groups. Its core products include Denticon (general dentistry practice management), Cloud 9 (orthodontic practice management), Apteryx XVWeb (cloud dental imaging), Planet DDS Pay (integrated payment processing), and MyTooth (patient self-scheduling), augmented by autonomous AI Agents and voice-powered clinical charting.
Product overview
Planet DDS offers DentalOS, a cloud-based dental operating system providing a platform-plus-modules architecture for dental service organizations (DSOs) and dental groups. The core platform includes Denticon (general dentistry practice management) and Cloud 9 (orthodontic practice management), supplemented by Apteryx XVWeb (cloud-based imaging with AI analysis), Planet DDS Pay (integrated payment processing), and MyTooth (patient self-scheduling and digital forms). The portfolio is unified under DentalOS with AI, the industry's first AI-native platform embedding autonomous AI agents, voice charting, predictive analytics, and process automation across revenue cycle, imaging, and patient engagement workflows. The company serves over 13,000 dental practices in North America.
Differentiator
Problem solved
Functional benefit
Brands
- DentalOS: The company's cloud-based dental operating system platform that integrates practice management, imaging, and AI capabilities.
- Denticon
- Cloud 9
- Apteryx
- Planet DDS Pay
- MyTooth
Products and services
- Denticon Cloud-based dental practice management software for dental groups and DSOs, offering scheduling, patient communications, billing, revenue cycle management, clinical workflows, and centralized multi-location administration.
- Cloud 9 Fully cloud-based orthodontic practice management software for orthodontic practices, groups, and OSOs, offering scheduling, financial management, patient communication, two-way messaging, online booking, revenue cycle management, and integration with Denticon for multi-specialty practices.
- Apteryx XVWeb Device-agnostic cloud-based dental imaging solution with FDA-cleared AI analysis, supporting 2D/3D imaging, DICOM format, secure image sharing, and integration with virtually all imaging devices and practice management systems.
- Planet DDS Pay Integrated payment processing solution for Denticon and Cloud 9 that enables text-to-pay, mobile wallets (Apple Pay, Google Pay), automatic payment posting, optional surcharge capability, and simplified PCI compliance across multi-location practices.
- MyTooth Mobile-first patient engagement platform integrated directly with Denticon that supports digital forms, online scheduling, and centralized configuration across multi-location dental organizations without requiring an app download.
- DentalOS with AI Industry's first AI-native dental platform for enterprise DSOs and dental groups, embedding AI across revenue cycle, imaging, orthodontics, and patient engagement workflows with coordinated end-to-end automation and predictive analytics.
- DentalOS AI Agents AI-powered autonomous workers embedded within Denticon and Cloud 9 platforms. Currently includes Confirmation Agent (proactively calls patients to confirm appointments and handle reschedules) and Recall Agent (calls overdue patients and books appointments), with all outcomes writing back to the practice management system in real-time.
- AI Voice Perio Voice-powered periodontal charting system built directly into Denticon that enables hygienists to capture periodontal measurements using voice commands in real-time during exams, eliminating manual data entry.
- AI Voice Restorative Charting Hands-free restorative charting by voice for consistent, claim-ready documentation at scale, expanding voice-driven charting capabilities beyond periodontal exams to restorative exams in Denticon.
- Legwork Patient relationship management platform focused on patient engagement and practice marketing, offering marketing automation and communication tools for dental practices.
Quantifiable outcome
- 40% average cost savings in total cost of ownership vs legacy systems
- +8 more outcomes
Companies that use Planet DDS
Customer profileNamed customers18 records
Segments8 records
Ideal customer profiles4 records
Planet DDS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration28 records
AI capability11 records
Feature9 records
Planet DDS partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered major and core.
- Dental IntelligencemajorDental Intelligence Engagement Suite has been fully integrated with Denticon, enabling seamless data synchronization and automation of administrative tasks. The integration includes Payments, Online Scheduling, Digital Forms, and Appointment Reminders, designed to improve efficiency, patient engagement, and reduce no-shows for over 14,500 Denticon practices.
- ClerrimajorClerri announced a direct integration with Planet DDS's Denticon practice management system, replacing middleware-based connections with a direct, secure data pipeline. The integration enables sub-second patient information and schedule synchronization, improved data security through point-to-point connection, and enhanced benefit visibility for dental practice staff.
- Synchrony Financial (CareCredit)coreExpanded multi-year partnership makes CareCredit the preferred patient financing solution across all Planet DDS platforms including Denticon and Cloud 9. This integration enables approximately 15,000 dental practices and 2,500 orthodontic practices to offer patient financing, with payments received within two business days. CareCredit becomes the default financing option rather than one of many choices.
- DentalXChangecoreDentalXChange partnership enables AutoEligibility, a native integration within Denticon that automates insurance eligibility checks. This integration delivers real-time coverage details, saves time for dental teams, improves accuracy, reduces denials, and streamlines revenue cycle management across multiple locations.
- Vyne DentalmajorVyne Dental announced integration with Planet DDS's Denticon practice management system to enhance interoperability in dental revenue management. The partnership aims to facilitate seamless data exchange and promote openness and security in dental software solutions.
- PearlcorePearl is one of three leading AI imaging vendors integrated with DentalOS, providing FDA-cleared AI X-ray analysis capabilities. Pearl's AI overlays help educate patients and increase case acceptance by up to 30% through real-time radiographic analysis.
- OverjetcoreOverjet is integrated as one of three leading AI imaging partners on DentalOS, providing AI-powered dental imaging analysis to improve diagnostic accuracy and patient communication for dental practices.
- VideaHealthcoreVideaHealth is integrated as one of three leading AI imaging partners on DentalOS, offering AI-powered diagnostic support for dental radiographs to enhance clinical decision-making and treatment planning.
- WeavemajorWeave partnership provides patient communication and engagement tools integrated with Cloud 9 orthodontic practice management, enabling two-way messaging, appointment reminders, and patient engagement features.
Scale indicators13 records
Recent moves7 records
Expansion highlights6 records
Planet DDS competitors and assessment
Company assessmentDirect peers
- Patterson Dental: Provider of Eaglesoft dental practice management software and a broad dental supply distribution network, directly competing with Denticon and Cloud 9 in the same North American dental practice and DSO segments.
- Henry Schein One: Largest dental practice management software provider with Dentrix and Dentrix Ascend, directly competing with Planet DDS's Denticon for the same dental groups and DSOs in North America. Backed by KKR and Blackstone with significantly larger distribution and R&D resources.
- Curve Dental: Cloud-native dental practice management software serving dental practices and small DSOs, competing head-to-head with Denticon on the cloud-based dental PMS dimension and serving overlapping customer profiles.
- Open Dental: Open-source dental practice management software with a strong following among independent and small-group practices in North America, providing a lower-cost alternative to Planet DDS offerings.
Broad incumbents
- NextGen Healthcare: Large ambulatory healthcare IT provider that sold its QSIDental division to Planet DDS in August 2022, exiting dental but illustrating the broader EHR/practice management competitive set Planet DDS benchmarks against.
- Carestream Dental: Broad dental imaging and software provider offering CS WinOMS practice management alongside extensive imaging hardware, overlapping with Planet DDS's Apteryx imaging and Denticon PM in a wider dental technology portfolio.
- athenahealth: Large healthcare technology platform offering EHR, practice management, and patient engagement across medical specialties with some dental exposure, representing the broader healthcare IT competitive set Planet DDS benchmarks against for enterprise deals.
Emerging players
- tab32: Cloud-based dental practice management platform targeting dental groups and DSOs with similar SaaS economics and enterprise focus, though at materially smaller scale than Planet DDS.
- Weave: Patient communication and engagement platform integrated with Cloud 9 and used broadly across dental and medical practices, overlapping with Planet DDS's MyTooth patient engagement capabilities.
- Pearl: AI-powered dental imaging analysis company integrated with Planet DDS's DentalOS as a launch partner, but also a direct competitor in the AI dental imaging category that could expand to standalone offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Planet DDS social profiles
Digital presencePlanet DDS compliance and trust
Trust signalCompliance5 records
Planet DDS financial estimates
Financial estimateRevenue estimate
Valuation estimate
Planet DDS leadership team
Management profileNumber of profiles
Profiles7 records
Planet DDS subsidiaries and ownership
Company hierarchySubsidiaries8 records
Planet DDS funding detail
Funding detailFunding overview
Funding rounds5 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Planet DDS M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Planet DDS
What does Planet DDS do?
Planet DDS provides cloud-based dental practice management, imaging, patient engagement, and AI-powered workflow software through its DentalOS platform for dental service organizations (DSOs) and multi-location dental groups. Its core products include Denticon (general dentistry practice management), Cloud 9 (orthodontic practice management), Apteryx XVWeb (cloud dental imaging), Planet DDS Pay (integrated payment processing), and MyTooth (patient self-scheduling), augmented by autonomous AI Agents and voice-powered clinical charting.
Is Planet DDS a public or private company?
Planet DDS is a private company. It is classified as private equity controlled and is currently operating.
When was Planet DDS founded?
Planet DDS was founded in 2003. It employs 251 to 500 people.
Where is Planet DDS based?
Planet DDS is headquartered in Newport Beach, United States, in the North America region.
How does Planet DDS make money?
Four revenue lines are on record. SaaS Subscription (Denticon, Cloud 9, Apteryx) is the primary driver. The others are AI Agents (DentalOS AI), payment Processing (Planet DDS Pay) and implementation & Professional Services.
Who are Planet DDS's main competitors?
Direct peers on record are Patterson Dental, Henry Schein One, Curve Dental and Open Dental. Broad incumbents are NextGen Healthcare, Carestream Dental and athenahealth. Emerging players are tab32, Weave and Pearl.
Does Planet DDS have an API?
Yes. Planet DDS launched a comprehensive open API program designed for dental service organizations (DSOs) and group practices to eliminate data silos and enhance operational efficiency. The platform provides data integration capabilities including writebacks, scalability, and interoperability across third-party systems. SOC2 Type 2 and HIPAA compliant.
What industry is Planet DDS in?
Planet DDS's product category is Dental Practice Management Software. Its primary akta.pro industry code is HLACANAG, SaMD – Imaging & Signal Analysis (AI/ML). Its NAICS code is 5182 and its SIC code is 7372.