Amigo AI

What Amigo AI does

Amigo AI builds AI agents that handle healthcare patient interactions across the care journey — from intake and triage to care navigation and ongoing patient support. The company's core offering is the Amigo Platform, which is available in two variants: a Classic API for consumer-facing chat interactions and a Platform API for enterprise-grade voice and electronic health record (EHR) workflows. It serves 30+ healthcare organizations spanning telehealth providers, specialty practices, regional health systems, and large academic medical centers.

The company's technical foundation centers on a proprietary training methodology it calls Digital Residency, which simulates three progressive learning stages — Virtual Patients, Simulated Conversations, and Supervised Evaluations — to train AI agents for clinical settings. The platform supports multimodal interactions including text, voice, and structured data, integrates natively with 15+ EHR systems, operates in 100+ languages, and maintains compliance with HIPAA, SOC 2 Type II, GDPR, and CCPA. The company has processed more than 3 million patient encounters and reports a 100% safety pass rate on adversarial scenarios and a 98% no-escalation rate. Recent product extensions include Control Center, Research Platform, and Agent Forge modules that broaden the surface from point-solution agents into governance and developer tooling.

Amigo AI operates an enterprise SaaS business model, selling annual subscriptions denominated in ACU (Amigo Compute Units) credits with usage-based overage charges and professional services revenue. Typical deployments take approximately six weeks. The company is headquartered in New York, employs 11-50 people, and is backed by Madrona, Optum Ventures, General Catalyst, GSV Ventures, SV Angel, Comma Capital, and Coho Deeptech, with $17M in cumulative funding including an $11M Series A led by Madrona in March 2026.

Name

Amigo AI

Legal name

Amigo, Inc.

Website

https://amigo.ai

Company type

Private

Founded year

2024

Operating status

Operating

Headcount range

51–100 employees

Short description

Amigo AI builds AI agents for healthcare patient intake, triage, care navigation, and ongoing support. Its platform uses proprietary Digital Residency training with 15+ native EHR integrations, serving 30+ healthcare organizations across multiple geographies via enterprise subscriptions.

Ownership category

akta.pro rank

Product category

Healthcare AI / Clinical Workflow Automation

NAICS

Human Resources Consulting Services (541612), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371)

akta.pro primary industry

HIE Platforms & Network Services (Community/Regional/National) (HLACABAB)

akta.pro secondary industry

AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)

Keywords

• Clinical AI agents
• Healthcare workflow automation
• Patient intake software
• EHR integration platform
• Medical AI platform

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Revenue model

1. Annual Subscription (ACU Credits): Customers purchase an annual allocation of Agent Compute Units (Annual ACU Credits) covering agent development, training, and production phases. Subscription auto-renews unless non-renewal notice is given at least 30 days before term end. Unused Annual ACU Credits expire and do not roll over. Terms typically billed in advance for the full subscription term or on a recurring periodic basis (quarterly or annually).
2. Usage-Based Overage Fees: If customer ACU consumption exceeds Annual ACU Credits during the twelve-month period, the customer is charged for additional usage at overage rates specified in the Order Form or at Amigo's then-current standard rates.
3. Professional Services & Implementation: Consultative implementation services (Amigo team handles complexity so customer can focus on care); standard support included with subscription, with optional higher-tier support specified in Order Form. 6-week typical deployment timeline.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels8 records

Core offering

Amigo AI provides a platform for healthcare organizations to build, train, and deploy AI agents that handle patient-facing clinical workflows, including patient intake, triage, care navigation, and ongoing patient assistance. The platform integrates natively with multiple EHR systems, supports voice and text interactions, and operates in more than 100 languages.

Product overview

Amigo AI offers a unified platform-plus-modules architecture for building, training, and deploying clinical AI agents in healthcare. The core Amigo Platform (the trusted AI infrastructure) is anchored by the proprietary Amigo Digital Residency training methodology (Virtual Patients → Simulated Conversations → Supervised Evaluations), which rigorously trains each customer-specific AI Agent before deployment. Around this core, Amigo offers three internal-facing modules: Control Center (real-time oversight of agent conversations), Research Platform (natural language queries over healthcare data), and Agent Forge (no-code agent design). Two distinct public APIs extend the platform for developers: the Classic API (text-based digital health with chat, voice notes, and WebSocket streaming) and the Platform API (enterprise voice + EHR/FHIR integration). The platform natively integrates with all major EHR systems (Epic, Oracle Cerner, athenahealth, AdvancedMD, eClinicalWorks, ModMed, Elation, DrChrono, CharmHealth, Veradigm, Healthie, Canvas Medical, NextGen, MEDITECH, Qualifacts) and supports deployment in over 100 languages while maintaining HIPAA, SOC 2 Type II, and GDPR compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• Amigo Platform

Quantifiable outcome

• 3M+ patient encounters completed safely with zero safety incidents in the past six months
• +8 more outcomes

Named customers30 records

Segments8 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability10 records

Feature9 records

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Nabla: Nabla builds ambient AI clinical assistants for documentation and patient interactions, directly competing with Amigo's voice/clinical agent capabilities for healthcare enterprises.
• Hippocratic AI: Hippocratic AI builds safety-focused LLM agents for healthcare workflows (nurse-facing, patient-facing), directly competing with Amigo's clinical AI agent platform. Both target enterprise healthcare buyers with a clinical-safety-first pitch.
• Suki AI: Suki offers an AI assistant for clinicians including ambient documentation and Q&A, and is expanding into patient-facing agent workflows. It sells to the same enterprise healthcare buyers as Amigo and competes for the same budget pool.
• Abridge: Abridge provides AI medical scribes and ambient clinical documentation integrated with Epic and other EHRs, competing with Amigo's Platform API for enterprise voice and EHR-integrated clinical AI workloads.
• Infinitus Systems: Infinitus provides voice AI agents for healthcare phone-based administrative and clinical workflows (benefits verification, patient outreach), competing with Amigo's Platform API phone-based voice agent capability.
• Hyro: Hyro offers conversational AI agents for healthcare patient engagement, scheduling, and intake — directly overlapping with Amigo's patient-facing AI agent workflows across the same healthcare enterprise buyers.
• Notable: Notable provides AI-driven patient intake, scheduling, and workflow automation for health systems, competing with Amigo's patient intake and care navigation use cases across the same enterprise provider base.
• Syllable AI: Syllable builds AI agents for healthcare call center and patient access workflows, overlapping directly with Amigo's phone-based voice agent and patient triage/intake products.

Broad incumbents

• Microsoft (Nuance DAX): Microsoft's Nuance DAX Copilot provides ambient clinical documentation and is being extended across the Microsoft Cloud for Healthcare stack. As a broad incumbent with deep Epic integrations, it competes with Amigo for enterprise clinical AI budget.
• Epic Systems: Epic is the dominant EHR platform and Amigo's largest integration partner; Epic is also developing its own AI capabilities (Cosmos, workflows embedded in Hyperdrive). As a broad incumbent, Epic represents both Amigo's biggest distribution channel and its largest competitive threat.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/amigo-ai
• LinkedInlinkedin.com/company/youramigo-ai
• Xx.com/youramigoai

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds4 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amigo AI