What Park Place Technologies does

Park Place Technologies is a privately held global third-party maintenance (TPM) and IT infrastructure services company headquartered in Cleveland, Ohio, founded in 1991. The company provides multi-vendor post-warranty and end-of-service-life maintenance for storage, server, and networking hardware, third-party software support for VMware, VxRail, Red Hat, and Nutanix environments, infrastructure managed services, and IT professional services such as Remote Hands, ITAD, IMAC, and data center relocation. A parallel Data Center Liquid Cooling practice delivers immersion, direct-to-chip, and rear-door heat exchanger solutions targeting AI and high-density workloads. Customers include 249 of the Fortune 500, more than 25 named U.S. federal agencies, mid-market enterprises, higher education institutions, and healthcare organizations across 180 countries, with the combined Park Place-Service Express entity now serving over 20,000 customers and 1.15M+ assets under active support.

The company's core technology platform is the ParkView suite (ParkView Automated Support, ParkView Server Management, ParkView Network Management, ParkView Discovery) layered with the Entuity Software network monitoring and management platform, the NetSure+ inventory and logistics solution, the ClearView contract analyzer, and the Storfirst file-system migration tool. The Central Park customer portal unifies service visibility, asset management, and ticketing. ParkView Automated Support underpins an industry-only First-Time Fix Guarantee backed by 957 global stocking locations and 603,000+ spare parts. Distribution is multi-channel: a global direct enterprise field-sales force of 400+ staff led by the CRO and regional Managing Directors (APAC, EMEA, LATAM), a three-tier Uptime Partner Program, a debut European Entuity channel program, embedded federal systems integrator relationships with Peraton, Leidos, L3Harris, Northrop Grumman, SAIC, Lockheed Martin, General Dynamics, Booz Allen Hamilton, CACI, BAE Systems, and RTX, the Curvature e-commerce hardware storefront, and the Central Park self-serve portal.

Revenue is generated primarily through multi-year subscription hardware-maintenance contracts (the core engine, with 30-40% savings versus OEM pricing), recurring infrastructure managed services, Entuity software licensing, third-party software support subscriptions, project-based professional services, hardware reselling (50-90% savings versus OEM) under the Curvature brand, and turnkey liquid-cooling solution engagements. Park Place is a private-equity-backed platform that has executed 30+ acquisitions under CEO Chris Adams; current majority owner is Warburg Pincus (majority investment September 2025), which enabled the January 2026 merger with Service Express.

Name

Park Place Technologies

Legal name

Park Place Technologies LLC

Website

https://parkplacetechnologies.com

Company type

Private

Founded year

1991

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Park Place Technologies is a global third-party IT infrastructure maintenance and managed services provider serving 20,000+ customers across 180 countries, including 249 Fortune 500 firms and 25+ U.S. federal agencies, with proprietary ParkView, Entuity, Curvature, and liquid cooling offerings.

Ownership category

akta.pro rank

Headquarters

HQ city

Cleveland

HQ country

United States

HQ region

North America

Offices31 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Third-Party Hardware Maintenance Contracts: Recurring multi-year post-warranty and EOSL maintenance contracts for storage, server, and networking hardware, typically saving 30-40% versus OEM pricing. Core subscription revenue stream.
2. New and Pre-Owned Hardware Sales (Curvature): Sale of new and pre-owned network, server, and storage hardware under the Curvature brand, with reported savings of 50-90% versus new OEM pricing.
3. Infrastructure Managed Services: Recurring NOC, server, storage, network, and public-cloud managed services including ParkView Server Management™ and remote managed services delivered from the Enterprise Operations Center.
4. IT Professional Services: Project-based services including Remote Hands, Staff Augmentation, ITAD, IMAC, data center relocation, data migration, IT deployment, and wireless transformation.
5. Entuity Software Licensing: Licensing and subscriptions for the Entuity Software™ network monitoring and management platform, sold direct and via channel partners (including the new European partner program).
6. Third-Party Software Support: OS, hypervisor, and application software support for VMware, VxRail, Red Hat, and Nutanix environments, sold alongside hardware maintenance contracts.
7. Data Center Liquid Cooling Solutions: Turnkey liquid cooling deployments (immersion, direct-to-chip, rear-door heat exchanger) sold as solution engagements supporting AI and high-density workloads.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels10 records

Core offering

Park Place Technologies delivers post-warranty multi-vendor hardware maintenance, third-party software support, infrastructure managed services, IT professional services, and data center liquid cooling for enterprise and federal customers. The portfolio is augmented by the proprietary ParkView automated support suite, the Entuity network monitoring platform, Curvature new and pre-owned hardware sales, and the Central Park customer portal. Services are sold as multi-year contracts and managed engagements, typically delivering 30-40% savings versus OEM maintenance.

Product overview

Park Place Technologies operates a platform-plus-modules architecture built around its core Third Party Maintenance (TPM) and IT infrastructure services. The foundation consists of multi-vendor hardware maintenance, third-party software support, infrastructure managed services, IT professional services, and data center liquid cooling solutions. Layered on top of this service foundation is the ParkView® automated support suite (ParkView Automated Support™, ParkView Server Management™, ParkView Network Management™, and ParkView Discovery™), which is backed by the First-Time Fix™ Guarantee. Acquired sub-brands extend the portfolio: Curvature supplies new and pre-owned hardware, Entuity Software™ provides enterprise network monitoring and management, NetSure+ offers inventory and logistics management, ClearView™ delivers contract optimization, Storfirst handles file system migration, and Central Park serves as the unified customer portal. Together these products cover the full IT lifecycle from procurement and maintenance through decommissioning.

Differentiator

Problem solved

Functional benefit

Brands

• Curvature: Hardware solutions brand providing new and pre-owned network, server, and storage hardware, plus logistics and configuration services.
• Entuity Software
• ParkView
• NetSure+
• ClearView
• Central Park
• Storfirst

Products and services

• Third Party Maintenance (TPM) Global, multi-vendor hardware maintenance service for storage, server, networking and hyper-converged infrastructure, typically saving 30-40% versus OEM maintenance. Covers post-warranty and End of Service Life (EOSL) support.
• Third Party Software Support Advisory and resolution support for OS, hypervisor, and application software issues across VMware, VxRail, Red Hat, and Nutanix environments.
• Infrastructure Managed Services
• IT Professional Services
• Data Center Liquid Cooling
• Curvature Hardware Solutions Sourcing and procurement of new and pre-owned storage, server, and networking hardware, plus Curvature Logistics as a Service, Hardware and Remote Configuration, and Quality Assurance and Testing. Delivers 50-90% savings versus new OEM hardware.
• Entuity Software Enterprise network performance monitoring and management software with Network Discovery, Event Management, Topology Mapping, Flow Analyzer, and SurePath Application Monitoring modules, plus user-defined REST API polling and webhooks.
• ParkView Suite Proactive monitoring and automated IT support suite offering ParkView Automated Support, ParkView Server Management, ParkView Network Management, and ParkView Discovery. Powers a low-touch maintenance process with the industry's only First-Time Fix Guarantee.
• Park Place Federal Services

Quantifiable outcome

• 30-40% savings vs OEM on hardware maintenance and software technical support
• +5 more outcomes

Named customers55 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability5 records

Feature8 records

Partnerships

27 partnerships are on record, tiered major - athlete representation and brand campaign, core - national pr partner post-service express merger, major - multi-year official technology partnership, flagship - merger creates the combined organization of over 3,000 employees serving 20,000+ customers, core - apac channel partner for entuity software, major - expands uk hybrid multi-cloud services, major - established park place as one of brazil's largest tpm providers, major - expands it lifecycle management services, major - expands uk/us/germany tpm and professional services footprint, major - global professional services division acquisition, major - expands managed services and hardware support, major - expands tpm product and service portfolio, flagship - triples spare parts inventory and adds four international markets, major - foundation for latam operations, major - extends park place's global support footprint and core - federal systems integrator partner.

• Genie Bouchardmajor - athlete representation and brand campaignGTM or Marketing Partner · 8 April 2026Park Place Technologies signed a representation deal with professional pickleball and former Wimbledon tennis finalist Genie Bouchard in April 2026. Bouchard promotes the company's brand through athletic and media presence, including logo placement on her kit and paddle bag and a TV commercial positioning her as 'Genie from IT'.
• Feintuch Communicationscore - national pr partner post-service express mergerGTM or Marketing Partner · 27 January 2026Park Place Technologies partnered with Feintuch Communications to support its U.S. public relations efforts following the Service Express merger, amplifying national visibility for IT infrastructure services.
• Professional Pickleball Association (Carvana PPA Tour)major - multi-year official technology partnershipGTM or Marketing Partner · 13 January 2026Park Place Technologies was named the official technology partner of both the Professional Pickleball Association (Carvana PPA Tour) and Major League Pickleball (MLP presented by DoorDash) in a multi-year deal that provides technology resources for national tournaments, player engagement, fan experiences, and educational donations to schools starting in the 2026 season.
• Major League Pickleball (MLP presented by DoorDash)major - multi-year official technology partnershipGTM or Marketing Partner · 13 January 2026Park Place Technologies was named the official technology partner of Major League Pickleball (MLP presented by DoorDash) under the same multi-year partnership that covers the PPA Tour, with technology resources supporting tournaments, fan experiences, and schools.
• Service Expressflagship - merger creates the combined organization of over 3,000 employees serving 20,000+ customersStrategic or Co-development Partner · 6 January 2026Park Place Technologies completed its merger with Service Express in January 2026. The combined entity is a global leader in data center services with more than 3,000 employees and over 20,000 customers across North America, Europe, Asia, and South America. Service Express CEO Ron Alvesteffer joined the Park Place board while Chris Adams became CEO of the merged Park Place Technologies.
• Tech Access Asiacore - apac channel partner for entuity softwareChannel Partner/ Reseller/ Distributor · 20 October 2025Park Place Technologies established an APAC channel partnership with Tech Access Asia as part of its regional expansion supporting Entuity Software network monitoring and multi-vendor IT environments.
• CSI Ltd.major - expands uk hybrid multi-cloud servicesStrategic or Co-development Partner · 1 May 2025Park Place Technologies acquired UK-based CSI Ltd. in May 2025 to expand hybrid multi-cloud services. CSI specializes in hybrid multi-cloud solutions.
• Unitechmajor - established park place as one of brazil's largest tpm providersStrategic or Co-development Partner · 1 April 2024Park Place Technologies acquired Unitech's third-party maintenance (TPM) business in Brazil in April 2024. The acquisition added nearly 20,000 assets to Park Place's service portfolio and strengthened its position as one of Brazil's largest TPM providers.
• NorthSmartmajor - expands it lifecycle management servicesStrategic or Co-development Partner · 23 January 2024Park Place Technologies completed the purchase of Minnesota-based NorthSmart Third Party Maintenance Services in January 2024. The acquisition grants NorthSmart customers access to Park Place's full suite of IT lifecycle management and data center services.
• Xuper Limitedmajor - expands uk/us/germany tpm and professional services footprintStrategic or Co-development Partner · 17 October 2023Park Place Technologies acquired UK-based Xuper Limited, an IT solutions provider with operations in the UK, US, and Germany specializing in Third Party Maintenance and Professional Services, on October 17, 2023.
• CentricsITmajor - global professional services division acquisitionStrategic or Co-development Partner · 6 December 2022Park Place Technologies acquired the CentricsIT Global Services Division in December 2022. CentricsIT retained its independent hardware operations while its professional services leadership transitioned to Park Place.
• Riverstone Technologymajor - expands managed services and hardware supportStrategic or Co-development Partner · 21 June 2022Park Place Technologies acquired Atlanta-based Riverstone Technology, a support provider, in June 2022. The acquisition expands Park Place's managed services and hardware support offerings to Riverstone's clients across six continents.
• Reliant Technologymajor - expands tpm product and service portfolioStrategic or Co-development Partner · 22 March 2022Park Place Technologies acquired Atlanta-based Reliant Technology, a third-party maintenance and support provider, in March 2022. The acquisition expanded product offerings and support to Reliant's large client base across multiple regions.
• Curvature, Inc.flagship - triples spare parts inventory and adds four international marketsStrategic or Co-development Partner · 1 November 2020Park Place Technologies acquired Curvature, a global TPM, in November 2020. The acquisition assembled the largest team of field service engineers in the industry, tripled spare parts inventory to more than 1.15 million parts across 2,400+ stocking locations, and added Denmark, Australia, Thailand, and Japan as new international markets.
• CMG-Nicsa (Latin America)major - foundation for latam operationsStrategic or Co-development Partner · 1 December 2018Park Place Technologies expanded its Latin American presence by acquiring CMG-Nicsa's Latin American operations in December 2018. CMG-Nicsa was a provider of IT solutions, support infrastructure, and outsourcing services across Latin America and the Caribbean. The deal established Park Place's LATAM operations across Uruguay, Argentina, Mexico, and Brazil, with offices and operations centers in those countries.
• Solid Systems CAD Services (SSCS)major - extends park place's global support footprintStrategic or Co-development Partner · 1 October 2018Park Place Technologies acquired Houston-based Solid Systems CAD Services (SSCS), a global third-party maintenance provider with regional offices in the UK, Germany, the Netherlands, Malaysia, Singapore, Brazil, Finland, and Japan. The acquisition marked the ninth Park Place acquisition in 24 months at the time.
• Peratoncore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator that works with Park Place Technologies to deliver data center hardware maintenance, professional services, and infrastructure monitoring to U.S. federal agencies.
• Leidoscore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner supporting Park Place's delivery to U.S. federal customers across defense, civilian, and intelligence community engagements.
• L3Harris Technologiescore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner collaborating with Park Place Technologies on data center and IT infrastructure engagements for U.S. federal agencies.
• Northrop Grummancore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner that delivers Park Place Technologies' hardware maintenance and infrastructure support services into federal programs.
• SAICcore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator that procures Park Place Technologies' third-party maintenance, IT professional services, and Entuity infrastructure monitoring under federal contract vehicles.
• Lockheed Martincore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner that delivers Park Place Technologies' data center services to U.S. federal customers.
• General Dynamicscore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner that resells or co-delivers Park Place Technologies' maintenance, professional services, and monitoring into federal engagements.
• Booz Allen Hamiltoncore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner that works with Park Place Technologies to deliver IT infrastructure services across federal agencies.
• CACIcore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner that procures Park Place Technologies' services for federal customer engagements.
• BAE Systemscore - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner supporting Park Place Technologies' delivery of IT infrastructure services to U.S. federal customers.
• RTX (Raytheon)core - federal systems integrator partnerImplementation/ SI/ Consulting PartnerFederal systems integrator partner that works with Park Place Technologies on data center and IT infrastructure engagements for U.S. federal customers.

Scale indicators14 records

Recent moves12 records

Expansion highlights8 records

Direct peers

• Service Express: Service Express is a third-party data center hardware maintenance provider that merged with Park Place Technologies in January 2026. It is the most direct comparable in TPM scope, customer base (mid-market enterprises), and multi-vendor support coverage.
• Curvature (now part of Park Place): Curvature was a global TPM and pre-owned hardware provider acquired by Park Place in 2020. As a former standalone peer, it illustrates the closest pre-merger competitive overlap in pre-owned networking hardware and third-party maintenance.
• Rackspace Technology: Rackspace provides multi-cloud managed services, infrastructure support, and professional services to enterprises globally. It competes directly with Park Place's Infrastructure Managed Services and hybrid cloud offerings.

Broad incumbents

• IBM Technology Lifecycle Services: IBM's Technology Lifecycle Services (formerly IBM Global Services) provides multi-vendor hardware maintenance and infrastructure support, including for IBM and non-IBM equipment. It is a broad incumbent competing with Park Place in TPM and managed services.
• HPE Pointnext Services: HPE Pointnext delivers OEM hardware maintenance, managed services, and advisory for HPE and multi-vendor environments. As an incumbent OEM services arm, it competes with Park Place for post-warranty and multi-vendor contracts.
• Dell Technologies Services: Dell Technologies Services and Dell APEX provide OEM hardware maintenance, deployment, and as-a-service infrastructure offerings. It is the OEM incumbent that Park Place most often displaces in TPM deals.
• Cisco Customer Experience (CX): Cisco CX provides hardware support, software support, and managed services for Cisco networking gear. It is the OEM services incumbent Park Place competes against in networking TPM and managed network services.
• Atos Infrastructure Services: Atos provides infrastructure managed services, hardware maintenance, and digital workplace services globally, with strong EMEA presence. It overlaps with Park Place's EMEA data center services and managed services portfolio.
• CDW Corporation: CDW is a large enterprise IT solutions and services provider that sells hardware, software, and integrated services including infrastructure support. It competes indirectly with Park Place through its services overlay on top of OEM hardware.
• Insight Enterprises: Insight Enterprises is a global IT solutions and services provider offering hardware, software, and managed services. Its services arm competes with Park Place in enterprise infrastructure support and managed services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/parkplacetech
• LinkedInlinkedin.com/company/825290
• Instagraminstagram.com/parkplacetechnologies
• Facebookfacebook.com/146989581996533

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries10 records

Funding overview

Funding rounds5 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A23 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Park Place Technologies