Meela
Meela is a voice-based AI companion for older adults, delivered via standard phone calls without apps or new devices. It serves individual seniors and family caregivers through a $20/month consumer subscription, plus senior living facilities through an enterprise tier with EHR integration and care-team dashboards.
- Company typePrivate
- Founded2024
- HeadquartersNew York, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What Meela does
Meela is a voice-based AI companion service for older adults, delivered exclusively via standard telephone calls without requiring apps, screens, or new devices. Founded in 2024 and headquartered in New York, the company offers scheduled and on-demand conversational companionship designed to combat loneliness, support cognitive engagement, and detect early signs of health or emotional changes. Its technology stack integrates third-party generative AI models (OpenAI, Anthropic), speech recognition (Deepgram), voice synthesis (11Labs), vector storage (Pinecone), and telephony infrastructure (Retell), with HIPAA-compliant data handling and SOC 2 Type I certification (Type II in progress).
The company operates a dual go-to-market model. Individual consumers and family caregivers subscribe directly at $20 per month following a 7-day free trial through a self-serve portal at my.meela.ai. For senior living facilities, Meela provides an enterprise solution with on-site enrollment, a private dashboard for care teams, early-alert notifications for mood shifts and distress, and integration with facility EHR systems. The enterprise channel also serves as a distribution mechanism to acquire individual subscribers within care communities. Geographic operations are currently limited to the United States, with service unavailable in Connecticut, Idaho, Maine, Nevada, Oregon, Utah, and Washington.
Meela's commercial footprint remains early. The company completed a 20-resident pilot with RiverSpring Living in New York between November 2024 and January 2025, reporting reductions in anxiety and depression scores and improved social engagement. As of late 2025, the platform logged over 1,000 meaningful conversations and 250+ early alerts per week, with 50%+ retention after 90 days and average session lengths exceeding 10 minutes. The company has secured $3.5 million in seed funding from Bain Capital Ventures and earned coverage in The Wall Street Journal, Forbes, CBS News, and McKnight's Senior Living.
Meela firmographics
Firmographics- Name
- Meela
- Legal name
- Meela, Inc.
- Website
- https://meela.ai
- Company type
- Private
- Founded year
- 2024
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Meela is a voice-based AI companion for older adults, delivered via standard phone calls without apps or new devices. It serves individual seniors and family caregivers through a $20/month consumer subscription, plus senior living facilities through an enterprise tier with EHR integration and care-team dashboards.
- Ownership category
- akta.pro rank
Meela industry classification
Industry- Product category
- Senior Care AI / Voice Companion Software
- NAICS
- Services for the Elderly and Persons with Disabilities (62412), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)
- SIC
- Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection) (HLACAFAE)
- akta.pro secondary industries
- Technology Assistance & Digital Support for Seniors (HSABAAAH), Independent Living Community Technology & Safety Solutions (Nurse Call/Monitoring/Access Control) (HLADAAAJ)
Keywords
Where Meela is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Meela business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
Revenue model
- Individual Subscription: Direct-to-consumer subscription model at $20/month following a 7-day free trial. Users can schedule up to 7 calls per week and talk as often as desired.
- Senior Living Facility Enterprise: B2B subscription model for senior living communities and assisted living facilities, with setup handled by Meela team and integration into facility operations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | 7-Day Free Trial followed by $20/month subscription |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels9 records
Meela product offering
Product offeringCore offering
Meela is an AI-powered voice companion for older adults that conducts scheduled, natural-language phone conversations to reduce loneliness and provide cognitive engagement, accessible on any standard phone without an app or device. For senior living facilities, Meela layers on a facility dashboard with wellness/health alerts and electronic health record (EHR) integration, enabling staff to monitor resident well-being through call-derived signals.
Product overview
Meela offers a unified AI companion product portfolio centered on voice-based companionship for older adults. The core product is Meela itself—an AI voice companion accessible via any phone without additional devices or apps. The companion makes warm, natural 15-20 minute phone calls on a user-chosen schedule, providing conversation, mental stimulation, and companionship. For senior living facilities, Meela offers an add-on module called 'Meela for Senior Living' which includes a private dashboard for care teams, early health alerts, EHR integration, and facility-specific features. The consumer subscription ($20/month with 7-day free trial) and enterprise B2B offerings work together through the same AI companion platform, with facility insights derived from the same conversational data collected through individual user interactions.
Differentiator
Problem solved
Functional benefit
Products and services
- Meela (Consumer Voice Companion)
Quantifiable outcome
- 80% of users report feeling more connected and supported
- +9 more outcomes
Companies that use Meela
Customer profileNamed customers8 records
Segments3 records
Meela technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
AI capability9 records
Feature6 records
Meela partnerships and signals
Strategic signalScale indicators10 records
Recent moves5 records
Expansion highlights5 records
Meela competitors and assessment
Company assessmentDirect peers
- ElliQ (Intuition Robotics): Intuition Robotics' ElliQ is a direct competitor — an AI companion purpose-built for older adults to reduce loneliness and support independent living. Both target the same demographic with proactive AI-driven engagement, though ElliQ uses a dedicated countertop device while Meela uses any phone.
- Care.coach: Care.coach provides 24/7 avatar-based companion support for seniors and individuals with complex needs, combining AI with human touch. It sells into health plans and senior care settings, overlapping directly with Meela's senior living and loneliness use cases.
- LifePod (formerly LifePod Solutions): LifePod offers proactive voice-first companion care for older adults and family caregivers, primarily through smart speakers. It targets the same senior-care ecosystem (including senior living operators and family caregivers) and competes for voice-companion mindshare with Meela.
- Aiva Health: Aiva Health is a voice-first care platform for seniors and healthcare settings, enabling hands-free assistance, engagement, and remote care. It overlaps with Meela's facility-facing enterprise motion and voice-based senior engagement approach.
- Care Angel: Care Angel offers voice- and AI-driven proactive outreach and wellness checks for older adults and chronic care populations. It sells to health plans and provider organizations, paralleling Meela's enterprise motion into senior care.
Emerging players
- Sensely: Sensely provides a conversational AI virtual assistant for patient engagement, triage, and chronic care management. While broader than senior companionship, it competes for healthcare AI conversational spend in similar health-plan and provider accounts.
- Pyx Health: Pyx Health offers an AI-driven companion app addressing loneliness and social determinants of health for health plan members, including older adults. It is an emerging player with a similar loneliness-as-clinical-issue value proposition but delivered via mobile app rather than phone calls.
Broad incumbents
- Constant Companion (Amazon Alexa Together successor): Amazon's Alexa Together offers 24/7 hands-free access to family and emergency response for older adults living independently. As a broad incumbent, it competes for the same senior-companion-at-home use case Meela targets, with the advantage of the installed Alexa base.
- Caregility: Caregility provides telehealth and connected-care platforms used by hospitals and senior living facilities. It is a broader digital health incumbent that overlaps with Meela's healthcare-grade senior living IT sales motion, particularly through EHR-adjacent workflows.
Regional players
- Inspiren: Inspiren builds AI solutions for senior living communities focused on care team augmentation and resident safety. While oriented toward staff workflows rather than resident companionship, it competes for the same senior living IT budget.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Meela social profiles
Digital presenceMeela compliance and trust
Trust signalCompliance3 records
Meela financial estimates
Financial estimateRevenue estimate
Valuation estimate
Meela leadership team
Management profileNumber of profiles
Meela funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Meela M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Meela
What does Meela do?
Meela is an AI-powered voice companion for older adults that conducts scheduled, natural-language phone conversations to reduce loneliness and provide cognitive engagement, accessible on any standard phone without an app or device. For senior living facilities, Meela layers on a facility dashboard with wellness/health alerts and electronic health record (EHR) integration, enabling staff to monitor resident well-being through call-derived signals.
Is Meela a public or private company?
Meela is a private company. It is classified as venture growth investor backed and is currently operating.
When was Meela founded?
Meela was founded in 2024. It employs 1 to 10 people.
Where is Meela based?
Meela is headquartered in New York, United States, in the North America region.
How does Meela make money?
Two revenue lines are on record. Individual Subscription is the primary driver. The others are senior Living Facility Enterprise.
Who are Meela's main competitors?
Direct peers on record are ElliQ (Intuition Robotics), Care.coach, LifePod (formerly LifePod Solutions), Aiva Health and Care Angel. Emerging players are Sensely and Pyx Health. Broad incumbents are Constant Companion (Amazon Alexa Together successor) and Caregility. Inspiren is listed as a regional player.
Does Meela have an API?
No public API is recorded for Meela.
What industry is Meela in?
Meela's product category is Senior Care AI / Voice Companion Software. Its primary akta.pro industry code is HLACAFAE, Elderly/Frail & Assisted Living Connected Care (PERS/Fall Detection), with a secondary code of HSABAAAH, Technology Assistance & Digital Support for Seniors. Its NAICS code is 62412 and its SIC code is 8050.