ChargeLab
ChargeLab is a Toronto-based cloud software platform providing a hardware-agnostic OCPP-compliant EV charging management system for network operators, fleets, hardware OEMs, and site hosts, managing over 15,000 chargers across North America.
- Company typePrivate
- Founded2016
- HeadquartersToronto, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What ChargeLab does
ChargeLab is a cloud-based EV charging software platform headquartered in Toronto, Canada, founded in 2016. The company operates a hardware-agnostic Charging Station Management System (CSMS) built on the OCPP (Open Charge Point Protocol) standard, enabling network operators, fleet managers, site hosts, and hardware OEMs to monitor and manage EV chargers from multiple manufacturers through a single platform. ChargeLab integrates with over 200 OCPP-compliant hardware models, powers more than 15,000 EV chargers, and delivers 99.9% uptime while handling millions of charging sessions annually. Its Spark™ AI platform provides proactive, automated maintenance by detecting and resolving charger faults before end-users experience downtime, and its Dynamic Power Management feature enables denser charger deployments on grid-constrained electrical service.
The revenue model centers on recurring per-port SaaS subscriptions — $25/port/month for Level 2 AC networks and $50/port/month for DCFC — augmented by white-label dashboard and web-app add-ons at $1,500-$2,500/month, transaction fees on EVCS usage remittance, SIM/4G connectivity at $8/SIM/month, and carbon-credit monetization through Canada's Clean Fuel Regulations. Distribution is channel-led: ChargeLab partners with hardware manufacturers (Eaton, ABB, Wallbox, Autel, Siemens), electrical distributors and resellers, supported by a direct enterprise sales motion and a $0/month freemium tier in Canada via the Autel partnership. Primary customer segments are public network operators, fleet operators, resellers/installers, and hardware OEMs, with secondary segments in workplace, multi-family, and single-family residential.
ChargeLab has disclosed approximately $64.4 million in funding across multiple rounds since 2020, including a $30 million round in February 2024 led by Northern Star Partners and prior strategic participation from Eaton, ABB Ventures, and Silver Comet Energy. The company operates through dual entities — ChargeLab Inc. in Ontario and ChargeLab USA Inc. in Delaware — with offices in Toronto, Milton (Delaware), and Mountain View (California). It holds SOC 2 Type II certification, is CTEP-certified in California with the broadest hardware coverage of any provider, and was certified as a Great Place to Work in Canada in 2025. Leadership is headed by CEO Zak Lefevre with co-founder Ehsan Mokhtari as CTO.
ChargeLab firmographics
Firmographics- Name
- ChargeLab
- Legal name
- ChargeLab Inc.
- Website
- https://chargelab.co
- Company type
- Private
- Founded year
- 2016
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- ChargeLab is a Toronto-based cloud software platform providing a hardware-agnostic OCPP-compliant EV charging management system for network operators, fleets, hardware OEMs, and site hosts, managing over 15,000 chargers across North America.
- Ownership category
- akta.pro rank
ChargeLab industry classification
Industry- Product category
- EV Charging Management Software
- akta.pro primary industry
- EV Charging Network Management & Software Services (CPMS, Monitoring, Billing) (TLAKAMAG)
- akta.pro secondary industries
- EV Charging Settlement, Billing & Roaming (Payments, Tariffs, Clearing) (EUAFAMAI), EV Charging Payment & Reimbursement Programs (Public/Depot Charging) (TLABAMAK), EV Managed Charging as Demand Response (Residential, Fleet, Workplace) (EUAFAGAL)
Keywords
Where ChargeLab is headquartered
LocationHeadquarters
- HQ city
- Toronto
- HQ country
- Canada
- HQ region
- North America
Offices3 records
Markets served
ChargeLab business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Software Subscriptions: Recurring monthly subscriptions for EV charging network management software. Level 2 AC networks at $25/port/month, DCFC networks at $50/port/month. Resellers receive up to 15% margin discount. Plans available monthly, annual (10% off), or multi-year (20% off). Add-ons include white-label dashboard ($1,500/month) and branded web app ($1,500/month).
- EVCS Usage Fee Collection & Remittance: ChargeLab collects EVCS Usage Fees from end users on behalf of site hosts, remitting payment less transaction fees (calculated on gross value inclusive of taxes). Provides payment processing services including credit card reader support (Payter and Nayax compatible).
- White-Label & Connectivity Add-ons: White-label customization for branded dashboards and web apps ($1,500/month each or $2,500 bundled). SIM card and 4G data plans at $8/SIM/month.
- Carbon Credits (Clean Fuel Regulations): ChargeLab earns carbon credits through Canada's Clean Fuel Regulations for home chargers connected to their network. These credits are reinvested in building out charging infrastructure, partially funding the ChargeLab Rewards program that pays homeowners for charging.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Level 2 AC Network Plan - $25/port/month |
| Subscription | Monthly | DCFC Network Plan - $50/port/month |
| Subscription | Monthly | White-Label Dashboard Add-on - $1,500/month |
| Subscription | Monthly | White-Label Web App Add-on - $1,500/month |
| Subscription | Monthly | Bundled White-Label Package - $2,500/month |
| Subscription | Monthly | SIM Card & 4G Data Plan - $8/SIM/month |
| Freemium | Monthly | Canadian Cloud Plans - $0/month |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels5 records
ChargeLab product offering
Product offeringCore offering
ChargeLab operates a cloud-based Charging Station Management System (CSMS) that connects and manages any OCPP-compatible EV charger across 200+ verified hardware models. The platform delivers real-time monitoring, diagnostics, payment processing, AI-powered proactive maintenance (Spark™), dynamic power management, and 24/7 in-house North American support for charging networks, fleets, and buildings. Revenue is driven by per-port SaaS subscriptions (Level 2 AC at $25/port/mo, DCFC at $50/port/mo), EVCS usage transaction fees, white-label licensing, and Canadian Clean Fuel Regulation carbon credit monetization.
Product overview
ChargeLab operates as a full-stack EV charging software platform with a platform-plus-modules architecture. The core offering is the ChargeLab CSMS (Charging Station Management System), a cloud-based OCPP-compliant charger management platform available as Level 2 AC ($25/port/mo) and DCFC ($50/port/mo) network plans. The platform is complemented by the ChargeLab Driver App (mobile app for EV drivers) and the ChargeLab Dashboard (site manager interface) as core sub-products. Value-added modules include White-Labeling (custom branding at $1,500–$2,500/month), Turnkey Install (end-to-end deployment services), Hardware Verification (OCPP testing and CTEP certification), and Spark™ AI (proprietary proactive maintenance). The OCPI Roaming module enables interoperability with other EV charging networks. ChargeLab Rewards extends the platform to residential home charging with per-kWh incentive payouts funded by Canadian Clean Fuel Regulations carbon credits. The company is headquartered in Toronto, Canada, with U.S. operations through ChargeLab USA Inc.
Differentiator
Problem solved
Functional benefit
Brands
- Spark™: AI-powered platform for proactive EV charger maintenance and uptime maximization.
Products and services
- ChargeLab CSMS (Charging Station Management System) Cloud-based Charging Station Management System that connects and manages any OCPP-compatible EV charger across 200+ verified models. Provides real-time monitoring, diagnostics, dynamic power management, payment processing (Stripe, Payter, Nayax), access control, and API access for charging networks, fleets, and buildings. Available as Level 2 AC Network Plan ($25/port/month) or DCFC Network Plan ($50/port/month).
- ChargeLab Driver App Mobile application for EV drivers to locate ChargeLab-managed chargers, initiate and pay for charging sessions, track energy usage, schedule off-peak charging, and access 24/7 support. Available on iOS and Android with Google Sign-In and Sign in with Apple authentication. Integrated with the ChargeLab Rewards home charging incentive program.
- Spark™ AI Proprietary AI-powered proactive maintenance platform for EV chargers that identifies and resolves charger issues before operators or drivers notice downtime. Powers a 'unified orchestration' approach with ChargerHelp's EMPWR platform combining ticket intake, diagnostics, root-cause analysis, and technician dispatch. Supports remote resolution of an estimated 90% of software-related charger outages.
- ChargeLab Rewards Home charging incentive program for Canadian single-family homeowners that pays per-kWh rebates for charging at home via eligible smart chargers connected to the ChargeLab app. Pays $0.03/kWh through June 30, 2026, increasing to $0.10/kWh from July 1, 2026, with $25 referral rewards per newly connected charger and a $25 migration bonus for first-time connections. Partially funded by carbon credits generated through Canada's Clean Fuel Regulations.
Quantifiable outcome
- 99.9% uptime for managed EV chargers
- +3 more outcomes
Companies that use ChargeLab
Customer profileNamed customers5 records
Segments7 records
Ideal customer profiles5 records
ChargeLab technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability3 records
Feature7 records
ChargeLab partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core, preferred and minor.
- ChargerHelpcoreStrategic reseller partnership to improve public EV charging reliability through a 'unified orchestration' approach combining ChargeLab's ticket intake and diagnostics with ChargerHelp's EMPWR platform for root-cause analysis and technician dispatch. Aims to achieve 99% uptime and reduce Mean Time to Repair by addressing the approximately 14% of charging attempts that fail (per 2025 J.D. Power study).
- Autel EnergycoreStrategic partnership delivering fully integrated EV charging solutions for the Canadian market, combining Autel's weather-resistant MaxiCharger hardware portfolio with ChargeLab's cloud-based CSMS and AI-powered Spark™ platform. EV-olution Charging Systems serves as the preferred Canadian distributor. Offering includes $0/month cloud plans, Clean Fuel Regulations compliance assistance, and hardware rated for extreme Canadian conditions (-40°C to 55°C).
- EV-olution Charging SystemspreferredAuthorized distributor for the Autel-ChargeLab bundled EV charging solutions in Canada. Provides Canadian site hosts with unified solutions from commissioning through ongoing management, including hardware, software, installation coordination, and ongoing support.
- WallboxcoreStrategic partnership integrating Wallbox's Pulsar Pro and Supernova 180 chargers with ChargeLab's OCPP-compliant software featuring load balancing, pricing functionality, and access control. Targets North American commercial deployments for workplaces, multi-family dwellings, and public charging networks. Both companies frame this as a milestone for electrical distributors.
- EatoncoreChargeLab provides white-labeled software powering Eaton's industry-leading EV charger hardware, including the Eaton Building Pro. This partnership enables end-to-end charging infrastructure solutions for commercial and residential applications.
- ABBcorePartnership with ABB E-mobility for charging station management software integration. ABB Terra AC Wallbox and ABB Terra 53 DCFC are among ChargeLab-verified hardware models. ChargeLab provides CTEP-certified software for ABB hardware in California.
- RABminorPartnership with RAB Lighting for EV charging hardware integration. ChargeLab provides software management for RAB EV charging products.
- EVBoxminorPartnership bringing EVBox Troniq Modular chargers to market through collaboration with ChargeLab and My EV Charger for deployment at Mercedes-Benz of Plano dealership, setting benchmark for EV infrastructure at automotive retail locations.
- Epic ChargingminorIndependent software company working alongside ChargeLab to migrate Enel X Way JuiceBox chargers to alternative platforms following Enel X Way's October 2024 exit from the North American charging market.
Scale indicators8 records
Recent moves6 records
Expansion highlights6 records
ChargeLab competitors and assessment
Company assessmentDirect peers
- ChargePoint: ChargePoint operates the largest North American EV charging network with both its own hardware and a comprehensive CSMS. It is the most direct competitor to ChargeLab, serving similar network operators and site hosts with networked charging management software.
- FLO: FLO is a Canadian EV charging network operator and CSMS provider with deep utility relationships, particularly in Quebec and Canada. It directly competes with ChargeLab in the Canadian market with comparable OCPP-based network management software.
- Driivz: Driivz provides a cloud-based EV charging management platform serving utilities, fleets, and charge point operators globally. It is a direct CSMS peer to ChargeLab with overlapping target customers and similar OCPP-based software capabilities.
- Greenlots (Shell Recharge Solutions): Greenlots, now Shell Recharge Solutions, provides a CSMS platform for utilities and network operators and is integrated via OCPI with ChargeLab. It is a direct CSMS peer serving similar utility and fleet customer segments.
Emerging players
- Ampcontrol: Ampcontrol offers AI-powered software for managing EV charging fleets and depots, with a focus on dynamic load management and optimization. It is an emerging CSMS peer with partial overlap to ChargeLab's fleet and dynamic power management capabilities.
Broad incumbents
- Wallbox: Wallbox is a global EV charging hardware manufacturer with Pulsar Pro and Supernova 180 chargers that integrate with ChargeLab's software. It is both a partner and adjacent competitor, offering its own charging management ecosystem.
- ABB E-mobility: ABB E-mobility is a major global EV charging hardware manufacturer (Terra AC, Terra 53) with integrated software offerings. ABB Ventures is also an investor in ChargeLab, making ABB a hybrid partner-competitor in the CSMS space.
- EVBox: EVBox is a European-headquartered EV charging hardware manufacturer with Troniq Modular chargers and its own software platform. It competes in the broader EV charging ecosystem and has a partnership deployment with ChargeLab at Mercedes-Benz of Plano.
Others
- Tesla Supercharger: Tesla operates the largest proprietary EV charging network in North America. While not a direct CSMS competitor due to its closed ecosystem, Tesla sets the industry benchmark for charging reliability and shapes overall customer expectations.
- Enel X Way (exited): Enel X Way exited the North American EV charging market in October 2024, with ChargeLab helping migrate orphaned JuiceBox chargers. It serves as a cautionary peer illustrating the exit risk in the EV charging software market.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
ChargeLab social profiles
Digital presenceChargeLab compliance and trust
Trust signalCompliance2 records
ChargeLab financial estimates
Financial estimateRevenue estimate
Valuation estimate
ChargeLab leadership team
Management profileNumber of profiles
Profiles7 records
ChargeLab funding detail
Funding detailFunding overview
Funding rounds8 records
Investors14 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ChargeLab M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ChargeLab
What does ChargeLab do?
ChargeLab operates a cloud-based Charging Station Management System (CSMS) that connects and manages any OCPP-compatible EV charger across 200+ verified hardware models. The platform delivers real-time monitoring, diagnostics, payment processing, AI-powered proactive maintenance (Spark™), dynamic power management, and 24/7 in-house North American support for charging networks, fleets, and buildings. Revenue is driven by per-port SaaS subscriptions (Level 2 AC at $25/port/mo, DCFC at $50/port/mo), EVCS usage transaction fees, white-label licensing, and Canadian Clean Fuel Regulation carbon credit monetization.
Is ChargeLab a public or private company?
ChargeLab is a private company. It is classified as venture growth investor backed and is currently operating.
When was ChargeLab founded?
ChargeLab was founded in 2016. It employs 51 to 100 people.
Where is ChargeLab based?
ChargeLab is headquartered in Toronto, Canada, in the North America region.
How does ChargeLab make money?
Four revenue lines are on record. SaaS Software Subscriptions are the primary driver. The others are EVCS Usage Fee Collection & Remittance, white-Label & Connectivity Add-ons and carbon Credits (Clean Fuel Regulations).
Who are ChargeLab's main competitors?
Direct peers on record are ChargePoint, FLO, Driivz and Greenlots (Shell Recharge Solutions). Ampcontrol is listed as an emerging player. Broad incumbents are Wallbox, ABB E-mobility and EVBox. Others are Tesla Supercharger and Enel X Way (exited).
Does ChargeLab have an API?
Yes. ChargeLab provides API access as a standard feature included in both its Level 2 AC Network Plan ($25/port/mo) and DCFC Network Plan ($50/port/mo). No public developer portal, documentation URL, or API endpoint was found in the source material. The terms of service reference ChargeLab's proprietary charger management software ("ChargeLab Network") as a back-end system, but no REST, GraphQL, webhook, or gRPC API was explicitly documented with auth methods, rate limits, versioning, or sandbox availability.
What industry is ChargeLab in?
ChargeLab's product category is EV Charging Management Software. Its primary akta.pro industry code is TLAKAMAG, EV Charging Network Management & Software Services (CPMS, Monitoring, Billing), with a secondary code of EUAFAMAI, EV Charging Settlement, Billing & Roaming (Payments, Tariffs, Clearing).