Conviva
- Company typePrivate
- Founded2006
- HeadquartersFoster City, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
Conviva firmographics
Firmographics- Name
- Conviva
- Legal name
- Conviva
- Website
- https://conviva.com
- Company type
- Private
- Founded year
- 2006
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Ownership category
- akta.pro rank
Where Conviva is headquartered
LocationHeadquarters
- HQ city
- Foster City
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Conviva business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- SaaS Platform Subscription: Subscription-based access to the Conviva Digital Intelligence Platform with tiered pricing based on usage volume and feature access
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
Conviva product offering
Product offeringCore offering
Conviva sells a Digital Intelligence Platform that delivers consumer-perspective analytics for apps, websites, and AI agents. The platform uses full-census, client-side telemetry to provide real-time insights into every digital experience, with specialized modules for digital product insights, video streaming insights, and AI agent monitoring. Customers subscribe to the SaaS platform to link consumer engagement patterns to business outcomes at scale.
Product overview
Conviva offers a unified Digital Intelligence Platform that provides consumer-perspective analytics across apps, websites, and AI agents. The platform is built around the core Conviva Digital Intelligence Platform with specialized product lines including Digital Product Insights (for comprehensive experience analytics), Video Streaming Insights (for media and streaming platforms), and AI Agent Analytics (for monitoring AI agent performance). The platform uses full-census, client-side telemetry processing 7B+ sensors, 5T+ events per day, and 12B+ metric computations per minute to link consumer engagement patterns to business outcomes.
Differentiator
Problem solved
Functional benefit
Products and services
- Conviva Digital Intelligence Platform Central SaaS platform providing consumer-perspective analytics across apps, websites, and AI agents. Processes 7B+ sensors, 5T+ events per day, and 12B+ metric computations per minute to deliver real-time, behavior-based insights and link consumer engagement patterns to business outcomes.
- Digital Product Insights Experience analytics product for product, marketing, and engineering teams, providing consumer-perspective visibility into app, website, and AI agent behavior with unmatched scale for diagnosing abandonment, pinpointing growth opportunities, and improving performance.
- Video Streaming Insights Specialized analytics for video streaming platforms covering live streaming and VOD monitoring, quality of experience (QOE) metrics, video consumption patterns, and content performance. Built for broadcasters, OTT platforms, and sports streaming operators.
- AI Agent Analytics Analytics capabilities specifically designed for monitoring AI agent performance and outcomes, helping teams understand how consumers interact with AI agents and uncover behavioral patterns and intent that drive conversion.
Quantifiable outcome
- Reduced MTTD (Mean Time to Detect) by 99% for TelevisaUnivision
- +4 more outcomes
Companies that use Conviva
Customer profileNamed customers8 records
Segments1 record
Ideal customer profiles2 records
Conviva technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability9 records
Feature5 records
Conviva partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Streaming Video Technology Alliance (SVTA)coreSVTA is an industry alliance working on solving tangible technical problems in video delivery at scale. Conviva participates as a member company contributing to technical standards development including media quality assessment methods and open caching security specifications.
Scale indicators11 records
Recent moves6 records
Expansion highlights6 records
Conviva competitors and assessment
Company assessmentBroad incumbents
- Datadog: Large-scale cloud observability platform with expanding digital experience monitoring and real-user monitoring capabilities that overlap directly with Conviva's core offering, though Datadog operates across a much broader observability portfolio.
- Dynatrace: Enterprise observability and digital experience monitoring platform with AI-driven analytics, directly competing for enterprise digital experience analytics budget alongside Conviva.
- New Relic: Observability platform offering real-time digital experience and performance analytics across web, mobile, and streaming workloads, comparable in target buyer and analytical depth.
- AppDynamics (Cisco): Application performance and digital experience monitoring suite from Cisco that competes directly with Conviva for enterprise digital experience visibility across apps and digital channels.
- ThousandEyes (Cisco): Network and digital experience monitoring platform under Cisco that competes with Conviva in delivering streaming and digital experience visibility to large enterprises and telcos.
- Adobe Analytics: Enterprise digital analytics suite within Adobe Experience Cloud that competes for marketing and product analytics budgets alongside Conviva's Digital Product Insights offering.
Direct peers
- Catchpoint: Digital experience monitoring specialist focused on web, streaming, and synthetic monitoring, with comparable product depth in streaming quality of experience to Conviva's Video Streaming Insights.
- Quantum Metric: Digital experience analytics platform focused on quantifying customer behavior across web and mobile, with overlapping use cases in abandonment diagnostics and digital product analytics versus Conviva.
- Contentsquare: Digital experience analytics platform emphasizing session replay, journey analysis, and behavioral insights, comparable to Conviva for eCommerce and digital product experience buyers.
Emerging players
- Mixpanel: Product analytics platform providing behavioral event-based analysis for digital products, partially overlapping with Conviva's pattern analytics for product and growth teams.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Conviva social profiles
Digital presenceConviva financial estimates
Financial estimateRevenue estimate
Valuation estimate
Conviva leadership team
Management profileNumber of profiles
Profiles10 records
Conviva funding detail
Funding detailFunding overview
Funding rounds7 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Conviva M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Conviva
What does Conviva do?
Conviva sells a Digital Intelligence Platform that delivers consumer-perspective analytics for apps, websites, and AI agents. The platform uses full-census, client-side telemetry to provide real-time insights into every digital experience, with specialized modules for digital product insights, video streaming insights, and AI agent monitoring. Customers subscribe to the SaaS platform to link consumer engagement patterns to business outcomes at scale.
Is Conviva a public or private company?
Conviva is a private company. It is classified as venture growth investor backed and is currently operating.
When was Conviva founded?
Conviva was founded in 2006. It employs 501 to 1,000 people.
Where is Conviva based?
Conviva is headquartered in Foster City, United States, in the North America region.
How does Conviva make money?
One revenue line is on record: saaS Platform Subscription.
Who are Conviva's main competitors?
Broad incumbents on record are Datadog, Dynatrace, New Relic, AppDynamics (Cisco), ThousandEyes (Cisco) and Adobe Analytics. Direct peers are Catchpoint, Quantum Metric and Contentsquare. Mixpanel is listed as an emerging player.
Does Conviva have an API?
Yes. Conviva offers an API Developer Center accessible at docs.conviva.ai, providing developers tools to integrate with and build on the Conviva platform. The platform supports real-time, behavior-based insights for apps, websites, and AI agents. Developer documentation is at docs.conviva.ai/learning-center-files/content/api_developer_center/conviva_developer.htm.