Catchpoint
Catchpoint is a New York-based digital experience observability company that provides an Internet Performance Monitoring platform combining synthetic, real user, and BGP monitoring across 3,000+ global agents, serving enterprise customers including Google, Microsoft, LinkedIn, and Akamai via subscription contracts.
- Company typePrivate
- Founded2008
- HeadquartersNew York, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Catchpoint does
Catchpoint is a New York-based digital experience observability company specializing in Internet Performance Monitoring (IPM). The company operates a platform that combines synthetic monitoring, real user monitoring (RUM), BGP routing visibility, endpoint monitoring, tracing, and Internet Sonar diagnostics, all backed by a globally distributed network of more than 3,000 intelligent agents spanning 150+ countries. Core products include the Catchpoint Platform, WebPageTest (a web performance testing tool rebranded in 2025 as a broader performance testing suite), Heartbeat Monitoring (high-frequency sub-5-second checks for micro-incident detection), Internet Stack Map (dependency visualization across DNS, CDN, SaaS, and ISP layers), and Session Replay. The company integrates natively with major ITSM, observability, BI, and communication platforms, including ServiceNow, Splunk, Datadog, PagerDuty, Grafana, Dynatrace, New Relic, Slack, and Jira, and distributes through Google Cloud Marketplace and AWS Marketplace alongside direct enterprise field sales.
Catchpoint monetizes through annual subscription contracts under a quote-based enterprise pricing model, with no publicly disclosed list pricing. The go-to-motion is enterprise field sales targeting large organizations across technology, financial services, retail and ecommerce, SaaS, cloud and infrastructure, healthcare, and manufacturing verticals. Notable customers include Google, Microsoft, LinkedIn, L'Oréal, Canva, Honeywell, Priceline, Equinix, Akamai, Cloudinary, T-Mobile, Tencent, Fastly, Verizon, Hostinger, SAP, and Autodesk. The company was recognized as a Leader in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring for the second consecutive year.
In December 2025, Catchpoint was acquired by LogicMonitor, a Vista Equity Partners-backed observability platform, for over $250 million in cash. The acquisition combines Catchpoint's external internet vantage point data with LogicMonitor's Edwin AI engine, positioning the combined platform for AI-first observability across infrastructure, internet, and user experience. The company maintains operational subsidiaries in the UK, Italy, Germany, and India, supporting its global enterprise customer base.
Catchpoint firmographics
Firmographics- Name
- Catchpoint
- Legal name
- Catchpoint Systems, Inc.
- Website
- https://catchpoint.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Short description
- Catchpoint is a New York-based digital experience observability company that provides an Internet Performance Monitoring platform combining synthetic, real user, and BGP monitoring across 3,000+ global agents, serving enterprise customers including Google, Microsoft, LinkedIn, and Akamai via subscription contracts.
- Ownership category
- akta.pro rank
Catchpoint industry classification
Industry- Product category
- Internet Performance Monitoring (IPM) / Digital Experience Observability
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Distributed Tracing (HDABAJAD)
Keywords
Where Catchpoint is headquartered
LocationHeadquarters
- HQ city
- New York
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Catchpoint business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Software Subscriptions: Catchpoint offers a cloud-based IPM platform with subscription pricing for enterprise customers. The SaaS delivery model provides continuous monitoring with various tier options.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise subscription with global monitoring capabilities |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Catchpoint product offering
Product offeringCore offering
Catchpoint provides an enterprise Internet Performance Monitoring (IPM) platform that continuously measures and diagnoses the availability, responsiveness, and reachability of internet-dependent services from a global network of 3,000+ vantage points. The platform unifies synthetic monitoring, real user monitoring, BGP and traceroute diagnostics, endpoint monitoring, and AI-driven analytics so that IT, network, and digital experience teams can detect, correlate, and resolve issues across the full Internet Stack.
Product overview
Catchpoint offers a unified Internet Performance Monitoring (IPM) platform with multiple integrated modules. The core platform provides complete visibility into digital user experiences through a combination of Synthetic Monitoring (simulated user transactions), Real User Monitoring (actual user data), and BGP Monitoring (network routing visibility). Key modules include WebPageTest for web performance testing, Internet Sonar for issue isolation, Internet Stack Map for dependency visualization, Heartbeat Monitoring for high-frequency checks (every 5 seconds), and a Global Agent Network with 3,000+ vantage points worldwide. AI-powered analytics correlate data across layers to guide users from alert to root cause. The platform serves industries including Financial Services, Healthcare, Manufacturing, Retail & Ecommerce, SaaS Providers, and Cloud & Infrastructure.
Differentiator
Problem solved
Functional benefit
Products and services
- Catchpoint IPM Platform Enterprise SaaS platform that continuously measures the availability, responsiveness, and reachability of internet-dependent services from external vantage points, unifying synthetic monitoring, real user monitoring, BGP diagnostics, endpoint monitoring, and AI-driven analytics for IT, network, and digital experience teams.
- WebPageTest Standalone web performance testing tool that runs detailed page-load analyses—including filmstrip, waterfall, and Core Web Vitals—from global test locations, used by web performance engineers and developers to benchmark and optimize site speed.
- Heartbeat Monitoring High-frequency, lightweight heartbeat monitoring product that provides early-warning availability checks and continuous service-level validation from Catchpoint's global agent network.
Quantifiable outcome
- Nike achieved 92.9% availability, ranking 16th out of 20 athletic brands in Catchpoint's Digital Experience Score analysis
- +5 more outcomes
Companies that use Catchpoint
Customer profileNamed customers17 records
Segments7 records
Ideal customer profiles2 records
Catchpoint technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
AI capability3 records
Feature10 records
Catchpoint partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- ServiceNowcoreIntegration with ServiceNow for incident management and workflow automation. Catchpoint connects with ServiceNow to extend insight and speed resolution of performance issues.
- GrafanacoreIntegration with Grafana for visualization and dashboard capabilities. Enables customers to visualize Catchpoint monitoring data within Grafana dashboards.
- SplunkcoreIntegration with Splunk for log analysis and security information and event management (SIEM). Connects Catchpoint monitoring data with Splunk analytics.
- DatadogcoreIntegration with Datadog for unified observability. Combines Catchpoint's internet performance data with Datadog's infrastructure monitoring.
- PagerDutycoreIntegration with PagerDuty for alerting and incident response. Catchpoint alerts flow into PagerDuty for on-call management and escalation.
- Jira SoftwarecoreIntegration with Jira for issue tracking and project management. Enables creation of Jira tickets directly from Catchpoint monitoring alerts.
- DynatracecoreIntegration with Dynatrace for comprehensive observability. Combines Catchpoint's external monitoring with Dynatrace's application performance insights.
- New ReliccoreIntegration with New Relic for application performance correlation. Enables unified view of synthetic monitoring and APM data.
- Google Cloud MarketplacecoreCatchpoint IPM Enterprise available for purchase through Google Cloud Marketplace, enabling GCP customers to procure via existing agreements.
- AWS MarketplacecoreCatchpoint available through AWS Marketplace, allowing AWS customers to purchase monitoring services through their AWS accounts.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Catchpoint competitors and assessment
Company assessmentDirect peers
- ThousandEyes: Cisco-owned ThousandEyes is the closest direct competitor in internet and network intelligence monitoring, offering BGP, DNS, CDN, and SaaS performance visibility from a global agent network. It competes head-to-head with Catchpoint for enterprise IPM and DEM budgets, particularly with Cisco's installed networking base.
- Better Stack: Better Stack is a modern observability platform offering uptime monitoring, synthetic checks, incident management, and log management aimed at mid-market and developer-led teams. It competes with Catchpoint on synthetic and uptime monitoring for digital services, particularly in the SMB and self-serve segment where Catchpoint is less present.
- Pingdom: Pingdom, owned by SolarWinds, is a long-established synthetic and uptime monitoring product used to test website and API performance from global probe locations. It is a direct alternative for basic website and API monitoring use cases that Catchpoint addresses at the high end of the market.
- Site24x7: Site24x7 (ManageEngine/Zoho) offers website, application, server, network, and cloud monitoring from a global agent network, competing with Catchpoint across synthetic monitoring, APM, and infrastructure observability for mid-market and enterprise customers.
- Uptime.com: Uptime.com provides synthetic website, API, and performance monitoring with global checkpoints, status pages, and incident management. It is a direct competitor for catchpoint-style synthetic and uptime monitoring at the mid-market tier, particularly for IT operations teams.
Broad incumbents
- Datadog: Datadog is a leading cloud observability platform offering APM, infrastructure monitoring, log management, RUM, synthetic monitoring, and network performance monitoring. It overlaps with Catchpoint across DEM and synthetic monitoring while also being a Catchpoint integration partner, creating both competitive and ecosystem overlap.
- Dynatrace: Dynatrace provides AI-driven full-stack observability including APM, infrastructure, RUM, and synthetic monitoring. Its broad platform approach competes for enterprise observability budgets and overlaps with Catchpoint in digital experience monitoring; Dynatrace is also a Catchpoint integration partner.
- New Relic: New Relic offers an all-in-one observability platform spanning APM, infrastructure, browser, mobile, and synthetic monitoring. Its broad DEM and synthetic monitoring capabilities overlap with Catchpoint's IPM platform, and New Relic is also a Catchpoint integration partner.
- AppDynamics: Cisco-owned AppDynamics is an enterprise APM platform with DEM, business transaction monitoring, and synthetic capabilities. As part of Cisco's portfolio alongside ThousandEyes, it is a key competitor for Catchpoint's digital experience and application performance monitoring use cases.
- Splunk Observability Cloud: Splunk (now Cisco) offers Splunk Observability Cloud covering APM, infrastructure, RUM, and synthetic monitoring alongside its log analytics platform. Its breadth and Splunk's enterprise footprint compete with Catchpoint in observability RFPs, while also serving as a Catchpoint integration partner.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Catchpoint social profiles
Digital presenceCatchpoint financial estimates
Financial estimateRevenue estimate
Valuation estimate
Catchpoint leadership team
Management profileNumber of profiles
Profiles8 records
Catchpoint subsidiaries and ownership
Company hierarchySubsidiaries4 records
Catchpoint funding detail
Funding detailFunding overview
Funding rounds7 records
Investors3 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Catchpoint M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Catchpoint
What does Catchpoint do?
Catchpoint provides an enterprise Internet Performance Monitoring (IPM) platform that continuously measures and diagnoses the availability, responsiveness, and reachability of internet-dependent services from a global network of 3,000+ vantage points. The platform unifies synthetic monitoring, real user monitoring, BGP and traceroute diagnostics, endpoint monitoring, and AI-driven analytics so that IT, network, and digital experience teams can detect, correlate, and resolve issues across the full Internet Stack.
Is Catchpoint a public or private company?
Catchpoint is a private company. It is classified as corporate owned and is currently acquired.
When was Catchpoint founded?
Catchpoint was founded in 2008. It employs 101 to 250 people.
Where is Catchpoint based?
Catchpoint is headquartered in New York, United States, in the North America region.
How does Catchpoint make money?
One revenue line is on record: software Subscriptions.
Who are Catchpoint's main competitors?
Direct peers on record are ThousandEyes, Better Stack, Pingdom, Site24x7 and Uptime.com. Broad incumbents are Datadog, Dynatrace, New Relic, AppDynamics and Splunk Observability Cloud.
Does Catchpoint have an API?
Yes. WebPageTest API for CI/CD integration, enabling web performance testing to be embedded into development workflows. Developers can run Lighthouse tests and access CrUX reports programmatically. Developer documentation is at www.webpagetest.org.
What industry is Catchpoint in?
Catchpoint's product category is Internet Performance Monitoring (IPM) / Digital Experience Observability. Its primary akta.pro industry code is HDABAJAD, Distributed Tracing. Its NAICS code is 51821 and its SIC code is 7370.