Developer docs
API playgroundTry for free, no card

Search company profiles

Conviva

Full company profile

uuid00009uq

Namestring
Conviva
Legal namestring
Conviva
Websiteurl
conviva.com
Company typeenum
Private
Founded yearint
2006
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
501–1,000
akta.pro rankint
HeadquartersFoster City, United States
HQ citystring
Foster City
HQ countrystring
United States
HQ regionstring
North America
Markets served

Serves global market

Offices1 record

Each record includes

City, Country, Type, Description, Source

Keyword5 values
digital experience analytics, video streaming insights, AI agent analytics, product experience monitoring, consumer behavior analytics
NAICS code2 codes
  • Software Publishers513210
  • Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services5182
SIC code2 codes
  • Services-Prepackaged Software7372
  • Services-Computer Programming, Data Processing, Etc.7370
Product category
Digital Experience Analytics
Social media profiles2 records
GTM motion2 records

Each record includes

Type, Description, Source

Revenue model1 record
1SaaS Platform Subscription
TypeSubscription Recurring
Description

Subscription-based access to the Conviva Digital Intelligence Platform with tiered pricing based on usage volume and feature access

conviva.ai
Marketing channels5 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels1 record

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components5 values
Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
GTM typeB2B
B2B
Offering typeSoftware
Software
Core offering1 text field

Conviva sells a Digital Intelligence Platform that delivers consumer-perspective analytics for apps, websites, and AI agents. The platform uses full-census, client-side telemetry to provide real-time insights into every digital experience, with specialized modules for digital product insights, video streaming insights, and AI agent monitoring. Customers subscribe to the SaaS platform to link consumer engagement patterns to business outcomes at scale.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 5 values shown
  • Reduced MTTD (Mean Time to Detect) by 99% for TelevisaUnivision
+4 more records
Product overview1 text field

Conviva offers a unified Digital Intelligence Platform that provides consumer-perspective analytics across apps, websites, and AI agents. The platform is built around the core Conviva Digital Intelligence Platform with specialized product lines including Digital Product Insights (for comprehensive experience analytics), Video Streaming Insights (for media and streaming platforms), and AI Agent Analytics (for monitoring AI agent performance). The platform uses full-census, client-side telemetry processing 7B+ sensors, 5T+ events per day, and 12B+ metric computations per minute to link consumer engagement patterns to business outcomes.

Product and service4 records
1Conviva Digital Intelligence Platform
CategoryCore Analytics Platform
Description

Central SaaS platform providing consumer-perspective analytics across apps, websites, and AI agents. Processes 7B+ sensors, 5T+ events per day, and 12B+ metric computations per minute to deliver real-time, behavior-based insights and link consumer engagement patterns to business outcomes.

2Digital Product Insights
CategoryExperience Analytics
Description

Experience analytics product for product, marketing, and engineering teams, providing consumer-perspective visibility into app, website, and AI agent behavior with unmatched scale for diagnosing abandonment, pinpointing growth opportunities, and improving performance.

3Video Streaming Insights
CategoryVideo Streaming Analytics
Description

Specialized analytics for video streaming platforms covering live streaming and VOD monitoring, quality of experience (QOE) metrics, video consumption patterns, and content performance. Built for broadcasters, OTT platforms, and sports streaming operators.

4AI Agent Analytics
CategoryAI Agent Monitoring
Description

Analytics capabilities specifically designed for monitoring AI agent performance and outcomes, helping teams understand how consumers interact with AI agents and uncover behavioral patterns and intent that drive conversion.

Scale indicator11 records

Each record includes

Type, Value, Description, Source

Partnership1 partner
1Streaming Video Technology Alliance (SVTA)
Strategic tierCoreTypeStrategic or Co-development Partner
Description

SVTA is an industry alliance working on solving tangible technical problems in video delivery at scale. Conviva participates as a member company contributing to technical standards development including media quality assessment methods and open caching security specifications.

Recent move6 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight6 records

Each record includes

Type, Description

Peers10 records
1Datadog
TypeBroad incumbent
Description

Large-scale cloud observability platform with expanding digital experience monitoring and real-user monitoring capabilities that overlap directly with Conviva's core offering, though Datadog operates across a much broader observability portfolio.

2Dynatrace
TypeBroad incumbent
Description

Enterprise observability and digital experience monitoring platform with AI-driven analytics, directly competing for enterprise digital experience analytics budget alongside Conviva.

3New Relic
TypeBroad incumbent
Description

Observability platform offering real-time digital experience and performance analytics across web, mobile, and streaming workloads, comparable in target buyer and analytical depth.

4AppDynamics (Cisco)
TypeBroad incumbent
Description

Application performance and digital experience monitoring suite from Cisco that competes directly with Conviva for enterprise digital experience visibility across apps and digital channels.

5Catchpoint
TypeDirect peer
Description

Digital experience monitoring specialist focused on web, streaming, and synthetic monitoring, with comparable product depth in streaming quality of experience to Conviva's Video Streaming Insights.

6ThousandEyes (Cisco)
TypeBroad incumbent
Description

Network and digital experience monitoring platform under Cisco that competes with Conviva in delivering streaming and digital experience visibility to large enterprises and telcos.

7Quantum Metric
TypeDirect peer
Description

Digital experience analytics platform focused on quantifying customer behavior across web and mobile, with overlapping use cases in abandonment diagnostics and digital product analytics versus Conviva.

8Adobe Analytics
TypeBroad incumbent
Description

Enterprise digital analytics suite within Adobe Experience Cloud that competes for marketing and product analytics budgets alongside Conviva's Digital Product Insights offering.

9Contentsquare
TypeDirect peer
Description

Digital experience analytics platform emphasizing session replay, journey analysis, and behavioral insights, comparable to Conviva for eCommerce and digital product experience buyers.

10Mixpanel
TypeEmerging player
Description

Product analytics platform providing behavioral event-based analysis for digital products, partially overlapping with Conviva's pattern analytics for product and growth teams.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat5 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers8 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment1 record

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile2 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
Yes
API detail
Has APIbool
Yes

Docs URL, Description

AI capability9 records

Each record includes

Type, Description, Source

AI maturity
App detail

Has app

Feature5 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles10 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

No data
No data
Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds7 records

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors7 records

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Conviva

Digital Experience Analyticsconviva.com

Conviva firmographics

Firmographics
Name
Conviva
Legal name
Conviva
Website
https://conviva.com
Company type
Private
Founded year
2006
Operating status
Operating
Headcount range
501–1,000 employees
Ownership category
akta.pro rank

Where Conviva is headquartered

Location

Headquarters

HQ city
Foster City
HQ country
United States
HQ region
North America

Offices1 record

Markets served

Conviva business model

Business model
GTM type
B2B
Offering type
Software
Cost components
Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations

Revenue model

  1. SaaS Platform Subscription: Subscription-based access to the Conviva Digital Intelligence Platform with tiered pricing based on usage volume and feature access

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Conviva product offering

Product offering

Core offering

Conviva sells a Digital Intelligence Platform that delivers consumer-perspective analytics for apps, websites, and AI agents. The platform uses full-census, client-side telemetry to provide real-time insights into every digital experience, with specialized modules for digital product insights, video streaming insights, and AI agent monitoring. Customers subscribe to the SaaS platform to link consumer engagement patterns to business outcomes at scale.

Product overview

Conviva offers a unified Digital Intelligence Platform that provides consumer-perspective analytics across apps, websites, and AI agents. The platform is built around the core Conviva Digital Intelligence Platform with specialized product lines including Digital Product Insights (for comprehensive experience analytics), Video Streaming Insights (for media and streaming platforms), and AI Agent Analytics (for monitoring AI agent performance). The platform uses full-census, client-side telemetry processing 7B+ sensors, 5T+ events per day, and 12B+ metric computations per minute to link consumer engagement patterns to business outcomes.

Differentiator

Problem solved

Functional benefit

Products and services

  • Conviva Digital Intelligence Platform Central SaaS platform providing consumer-perspective analytics across apps, websites, and AI agents. Processes 7B+ sensors, 5T+ events per day, and 12B+ metric computations per minute to deliver real-time, behavior-based insights and link consumer engagement patterns to business outcomes.
  • Digital Product Insights Experience analytics product for product, marketing, and engineering teams, providing consumer-perspective visibility into app, website, and AI agent behavior with unmatched scale for diagnosing abandonment, pinpointing growth opportunities, and improving performance.
  • Video Streaming Insights Specialized analytics for video streaming platforms covering live streaming and VOD monitoring, quality of experience (QOE) metrics, video consumption patterns, and content performance. Built for broadcasters, OTT platforms, and sports streaming operators.
  • AI Agent Analytics Analytics capabilities specifically designed for monitoring AI agent performance and outcomes, helping teams understand how consumers interact with AI agents and uncover behavioral patterns and intent that drive conversion.

Quantifiable outcome

  • Reduced MTTD (Mean Time to Detect) by 99% for TelevisaUnivision
  • +4 more outcomes

Companies that use Conviva

Customer profile

Named customers8 records

Segments1 record

Ideal customer profiles2 records

Conviva technology and API

Technology

Technology focussed Yes

API detail

Has API
Yes
API docs
API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature5 records

Conviva partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

  • Streaming Video Technology Alliance (SVTA)coreStrategic or Co-development PartnerSVTA is an industry alliance working on solving tangible technical problems in video delivery at scale. Conviva participates as a member company contributing to technical standards development including media quality assessment methods and open caching security specifications.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Conviva competitors and assessment

Company assessment

Broad incumbents

  • Datadog: Large-scale cloud observability platform with expanding digital experience monitoring and real-user monitoring capabilities that overlap directly with Conviva's core offering, though Datadog operates across a much broader observability portfolio.
  • Dynatrace: Enterprise observability and digital experience monitoring platform with AI-driven analytics, directly competing for enterprise digital experience analytics budget alongside Conviva.
  • New Relic: Observability platform offering real-time digital experience and performance analytics across web, mobile, and streaming workloads, comparable in target buyer and analytical depth.
  • AppDynamics (Cisco): Application performance and digital experience monitoring suite from Cisco that competes directly with Conviva for enterprise digital experience visibility across apps and digital channels.
  • ThousandEyes (Cisco): Network and digital experience monitoring platform under Cisco that competes with Conviva in delivering streaming and digital experience visibility to large enterprises and telcos.
  • Adobe Analytics: Enterprise digital analytics suite within Adobe Experience Cloud that competes for marketing and product analytics budgets alongside Conviva's Digital Product Insights offering.

Direct peers

  • Catchpoint: Digital experience monitoring specialist focused on web, streaming, and synthetic monitoring, with comparable product depth in streaming quality of experience to Conviva's Video Streaming Insights.
  • Quantum Metric: Digital experience analytics platform focused on quantifying customer behavior across web and mobile, with overlapping use cases in abandonment diagnostics and digital product analytics versus Conviva.
  • Contentsquare: Digital experience analytics platform emphasizing session replay, journey analysis, and behavioral insights, comparable to Conviva for eCommerce and digital product experience buyers.

Emerging players

  • Mixpanel: Product analytics platform providing behavioral event-based analysis for digital products, partially overlapping with Conviva's pattern analytics for product and growth teams.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Conviva social profiles

Digital presence

Conviva financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Conviva leadership team

Management profile

Number of profiles

Profiles10 records

Conviva funding detail

Funding detail

Funding overview

Funding rounds7 records

Investors7 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Conviva M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conviva

What does Conviva do?

Conviva sells a Digital Intelligence Platform that delivers consumer-perspective analytics for apps, websites, and AI agents. The platform uses full-census, client-side telemetry to provide real-time insights into every digital experience, with specialized modules for digital product insights, video streaming insights, and AI agent monitoring. Customers subscribe to the SaaS platform to link consumer engagement patterns to business outcomes at scale.

Is Conviva a public or private company?

Conviva is a private company. It is classified as venture growth investor backed and is currently operating.

When was Conviva founded?

Conviva was founded in 2006. It employs 501 to 1,000 people.

Where is Conviva based?

Conviva is headquartered in Foster City, United States, in the North America region.

How does Conviva make money?

One revenue line is on record: saaS Platform Subscription.

Who are Conviva's main competitors?

Broad incumbents on record are Datadog, Dynatrace, New Relic, AppDynamics (Cisco), ThousandEyes (Cisco) and Adobe Analytics. Direct peers are Catchpoint, Quantum Metric and Contentsquare. Mixpanel is listed as an emerging player.

Does Conviva have an API?

Yes. Conviva offers an API Developer Center accessible at docs.conviva.ai, providing developers tools to integrate with and build on the Conviva platform. The platform supports real-time, behavior-based insights for apps, websites, and AI agents. Developer documentation is at docs.conviva.ai/learning-center-files/content/api_developer_center/conviva_developer.htm.

Unlock the full company data

50 free credits on sign-up, no credit card required.

Contact sales
Live signals
VentureBeatA single AI agent conversation can look perfect and still be broken, leaders from LangChain, Conviva and CoreWeave said at VB Transform 2026At VB Transform 2026, leaders from LangChain, Conviva, and CoreWeave discussed a fundamental shift in AI agent evaluation, advocating for cohort-based contrastive analysis over scoring individual conversations in isolation. The panel argued that exhaustive pre-launch evaluation suites are less effective than broad, continuous monitoring, and presented cost-reduction strategies using smaller, fine-tuned judge models. The speakers emphasized that despite advances in automated evaluation, human oversight remains essential for accountability in high-stakes domains like legal, finance, and healthcare.The IndependentThe internet was built for everyone. AI agents are about to rebuild it just for youAI agents are now personalizing websites in real time, with Conviva's platform analyzing over five trillion events daily. The shift moves beyond static recommendation engines, tailoring experiences to individual user behavior. The article notes the line between personalization and manipulation remains unresolved.AirOpsHow Conviva Is Turning Sales Calls Into Search-Optimized ContentConviva is utilizing its digital intelligence platform to analyze user behavior and sales call data to generate search-optimized content. Their marketing team is deploying AirOps Quill, a system that converts buyer signals from calls into targeted content, enhancing search visibility and sales enablement.AijournThe Reliability Gap: Why Your AI System Will Fail in Production (And How to Prevent It)A backend infrastructure engineer argues that the most disruptive AI failures in production are operational rather than model-related, citing latency variability, resource exhaustion from input complexity, silent model versioning breaks, invisible data pipeline failures, and AI-specific scaling challenges as key failure modes. Using examples from their experience at DoorDash and Conviva, the author contends that reliable AI systems require investment in observability, chaos engineering, staged rollouts, and cross-functional ownership between data science and engineering teams. The author concludes that organizations investing in infrastructure discipline now will gain a structural advantage as AI becomes a critical operational dependency.Business Wire BlogConviva Research: Product Analytics Can't See What 67% of Consumers Do Before They BuyConviva released its 2026 State of Digital Experience Report, finding that 67% of consumers follow non-linear paths to purchase, making the traditional funnel model inaccurate for most digital shoppers. The report highlights that behaviors labeled as abandonment or low engagement actually predict conversion, and warns that AI agents built on such data will inherit the blind spot.IOT InsiderConviva revamps analytics to capture consumer behaviour across AI agents and appsConviva has upgraded its analytics platform to better measure consumer behavior across websites, apps, and AI agents. The new features aim to replace traditional web analytics tools by providing real-time, behavior-based insights capable of handling AI-driven interfaces.YahooConviva Reimagines Digital Experience Monitoring and Analytics for the Agentic EraConviva announced major innovations to its Digital Product Insights platform, introducing four new capabilities designed to analyze consumer interactions across apps, websites, and AI agents. The update includes Pattern Analytics, Predictive Intelligence, Cohort Replay, and a natural-language interface called Nexa, which are currently in public beta and will be generally available within 90 days.Business Wire BlogConviva Reimagines Digital Experience Monitoring and Analytics for the Agentic EraConviva announced significant enhancements to its Digital Product Insights offering, which aims to improve how teams monitor and analyze consumer interactions across apps, websites, and AI agents. The new features are designed to identify growth opportunities and areas of friction in the consumer experience, marking a shift toward data-driven decision-making in the digital landscape. This product is currently in public beta and is expected to be widely available within 90 days.YahooConviva Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience MonitoringConviva was named a Visionary in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring. The company's CEO said the recognition validates its mission to turn consumer interactions into outcome-based intelligence. Conviva's platform connects engagement patterns to purchases, bookings, and support resolutions.Business Wire BlogConviva Named a Visionary in the 2025 Gartner® Magic Quadrant™ for Digital Experience MonitoringConviva was named a Visionary in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring. The company's platform links consumer experience patterns to outcomes like purchases and bookings, and it holds a 4.8/5.0 Gartner Peer Insights rating.