Infor

What Infor does

Infor is a global provider of industry-specific cloud enterprise software, offering a multi-tenant platform on Amazon Web Services that powers eight Infor CloudSuites serving industrial manufacturing, distribution, food and beverage, automotive, fashion, healthcare, aerospace and defense, and the public sector. The platform layers Infor OS (integration and analytics), the Agentic Orchestrator using open Model Context Protocol, Birst cloud analytics, ION middleware, and the Infor Velocity Suite of role-based industry AI agents, GenAI, process mining, and RPA on top of cloud-native industry suites. Founded in 2002, the company is a wholly-owned subsidiary of Koch Industries since 2020, serves 60,000+ customers across 175 countries with 17,000+ employees, and operates 100+ offices in 40+ countries.

The business model combines recurring cloud ERP subscriptions (priced by user count or module access) with a flat-fee Infor Velocity Suite AI package designed to remove consumption-pricing friction, plus professional services delivered both directly and through implementation partners. Go-to-market blends direct enterprise field sales with a 2,000+ partner Infor Partner Network that now generates roughly 25% of annual contract value and delivers approximately half of all implementations globally following an 18-month strategic pivot in 2025. The AWS partnership functions as core infrastructure and a co-sell motion.

The technology differentiation rests on Industry Process Catalogs, ontologies encoding workflows, KPIs, and compliance requirements, 60+ micro-vertical CloudSuite configurations, and AI agents trained on 25 years of vertical knowledge; Nucleus Research cites a 37% reduction in integration complexity, 30% faster AI deployment, and 10-20 percentage point improvement in model accuracy versus fragmented approaches. FedRAMP Moderate authorization underpins the U.S. public sector franchise (Caltrans, Idaho State Controller's Office), and the company maintains Gartner Leader positions in Cloud ERP for product-centric enterprises (five consecutive years) and Warehouse Management Systems (eight consecutive).

Name

Infor

Legal name

Infor

Website

https://infor.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Infor provides industry-specific cloud ERP software on AWS for 60,000+ customers across manufacturing, distribution, healthcare, food and beverage, automotive, aerospace and defense, fashion, and public sector, delivered through CloudSuites, the Infor Velocity Suite of AI capabilities, and a 2,000+ partner channel network.

Ownership category

akta.pro rank

Product category

Industry-Specific Cloud ERP Software

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Software Publishers (513210), Computer and Computer Peripheral Equipment and Software Merchant Wholesalers (423430)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Core ERP Suites (Financials, Procurement, Projects) (HDAEAEAA)

akta.pro secondary industries

Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB), Distribution & Wholesale ERP (Inventory, Order, Warehouse) (HDAEAEAC), Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH), Retail ERP (Merchandising, POS Back Office) (HDAEAEAD), ERP Implementation & Systems Integration Services (BPAEAGAA), Cloud Data Platforms & Analytics Migration (BPAEACAI)

Keywords

• Cloud ERP software
• Industry-specific SaaS
• Enterprise AI agents
• Supply chain management
• Human capital management

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Cloud ERP Software Subscription: Subscription-based cloud ERP software with industry-specific CloudSuites. Revenue generated through annual or multi-year subscription contracts based on user count or module access.
2. Infor Velocity Suite: All-inclusive AI package priced as flat-fee subscription including AI agents, orchestration, and managed services. No per-user, per-bot, or per-transaction pricing.
3. Professional Services: Implementation, consulting, and managed services provided both directly and through channel partners for deployment and ongoing support.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

Infor sells industry-specific cloud ERP software delivered through purpose-built CloudSuites for verticals such as industrial manufacturing, distribution, food and beverage, fashion, automotive, healthcare, aerospace and defense, and the public sector. The core offering is augmented by the Infor Velocity Suite AI package and the Infor OS platform (including ION iPaaS, Birst analytics, and the Agentic Orchestrator) running as a multi-tenant cloud environment on AWS.

Product overview

Infor is a global leader in industry-specific cloud enterprise software, offering a platform-plus-modules architecture built around its Industry Cloud Platform. The core offering consists of CloudSuite industry-specific ERPs (Industrial, Distribution, Food & Beverage, Fashion, Automotive, Healthcare, Aerospace & Defense, Public Sector) combined with the Infor Velocity Suite AI package, which includes industry AI agents, GenAI, process mining, and RPA. The portfolio includes specialized solutions for supply chain (Nexus, WMS, TMS, Supply Chain Planning), analytics (Birst, EPM, Data Fabric), HCM (HR, Payroll, Workforce Management), and hospitality (HMS, Revenue Management). The Infor OS platform provides iPaaS integration through ION and the Agentic Orchestrator for multi-agent workflows. Key differentiators include 60+ micro-vertical configurations, AI agents built on 25 years of industry-specific knowledge, and flat-fee pricing for Velocity Suite. The company serves 60,000+ customers and operates as a Koch Industries subsidiary.

Differentiator

Problem solved

Functional benefit

Brands

• Infor CloudSuite: Industry-specific cloud ERP solutions including CloudSuite Industrial, Distribution, Food & Beverage, Fashion, Healthcare, Public Sector, Automotive, and Aerospace & Defense
• Infor Velocity Suite
• Birst
• Infor OS
• Infor Nexus
• Lawson

Products and services

• Infor CloudSuite Industrial

Quantifiable outcome

• 30% faster AI deployment
• +16 more outcomes

Named customers16 records

Segments14 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability10 records

Feature10 records

Partnerships

15 partnerships are on record, tiered minor, core and flagship.

• EMDAminorImplementation/ SI/ Consulting Partner · 25 May 2026Infor partner EMDA engaged by BA Pumps & Sprayers to migrate legacy ERP across Australia and New Zealand from Infor Streamline to CloudSuite Industrial.
• ColumbuscoreImplementation/ SI/ Consulting Partner · 7 May 2026Consulting partner Columbus selected by Stadium (Nordic sports retailer) to implement CloudSuite Fashion and WMS, modernizing ERP and warehouse operations for 200+ stores.
• AWScoreGTM or Marketing Partner · 1 January 2025Deepened relationship with AWS as part of go-to-market strategy, with AWS partnership integral to channel-first pivot. Partners now generate 25% of annual contract value and deliver ~50% of implementations with AWS infrastructure backing.
• AlbanerocoreTechnology or Integration · 1 July 2024Acquired in July 2024 to strengthen Infor's industry-centric data offerings. Albanero provides a data mesh platform for data governance and migration, enhancing data infrastructure capabilities.
• AcumencoreTechnology or Integration · 1 July 2024Acquired in July 2024 to expand Infor's revenue growth management offerings. Acumen provides consulting and analytics services for consumer packaged goods manufacturers.
• Amazon Web Services (AWS)coreTechnology or Integration · 1 January 2013Infor built its industry cloud platform on AWS infrastructure, leveraging Amazon's global R&D spend. The partnership provides customers with scalable, reliable cloud infrastructure with access to advanced AWS technologies including Amazon Bedrock for AI. Joint go-to-market includes co-selling, AWS Marketplace listings, and AWS re:Invent participation.
• GodlanflagshipChannel Partner/ Reseller/ DistributorSelected as 2025 Infor Partner Award winner for Global Partner of the Year. Godlan is a system integrator specializing in Infor implementations.
• Apex SystemsflagshipChannel Partner/ Reseller/ DistributorNamed 2026 Infor Partner Award Network winner for Americas Source and Co-Sell Partner of the Year. Part of ASGN Incorporated, with multi-industry experience and coverage of Infor Velocity AI solutions suite.
• DeloittecoreImplementation/ SI/ Consulting PartnerGlobal System Integrator partner providing implementation services and consulting for Infor deployments. Listed among IPN partners with deep platform knowledge.
• WiprocoreImplementation/ SI/ Consulting PartnerGlobal IT services firm and Infor partner providing consulting, implementation, and managed services for Infor CloudSuite deployments.
• PCGcoreImplementation/ SI/ Consulting PartnerPartner with expertise in Infor solutions. Featured in expert panel on manufacturing ERP alongside Infor at Solutions Review.
• FortudeminorImplementation/ SI/ Consulting PartnerRegional implementation partner serving EMEA markets with Infor expertise.
• NordicminorImplementation/ SI/ Consulting PartnerRegional partner focused on Nordic markets.
• MashfrogminorImplementation/ SI/ Consulting PartnerRegional implementation and technology partner.
• RPI ConsultantsminorImplementation/ SI/ Consulting PartnerImplementation partner specializing in Infor CloudSuite deployments.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• SAP: SAP is the global ERP market leader with S/4HANA Cloud and industry-specific ERP suites serving manufacturing, healthcare, and public sector. Direct competitor to Infor's CloudSuites in nearly every vertical and the dominant incumbent Infor must displace in large enterprise accounts.
• Oracle: Oracle Cloud ERP and NetSuite compete head-on with Infor's CloudSuites, particularly in distribution, manufacturing, and healthcare. Oracle's broad cloud infrastructure and aggressive AI agent rollout make it Infor's largest direct peer in enterprise ERP.
• Microsoft Dynamics 365: Microsoft Dynamics 365 Finance & Supply Chain Management competes with Infor CloudSuites, especially in mid-market and distribution/manufacturing. Tight Office 365/Azure integration gives Microsoft a structural advantage that Infor partially counters through AWS partnership.

Direct peers

• Epicor: Epicor provides industry-specific cloud ERP for manufacturing, distribution, and retail mid-market, directly overlapping with Infor CloudSuite Industrial and Distribution. Both compete in the Nucleus SMB ERP Value Matrix and target similar mid-market customers.
• Blue Yonder: Blue Yonder (formerly JDA) provides supply chain planning and execution software that competes with Infor Nexus, Supply Chain Planning, and WMS. Both target manufacturing and distribution customers with AI-driven supply chain capabilities.
• Manhattan Associates: Manhattan Associates provides cloud-native WMS, TMS, and supply chain solutions directly competing with Infor's WMS (where Infor is a Gartner Magic Quadrant Leader for the 8th consecutive time) and broader supply chain portfolio.
• QAD: QAD provides cloud ERP focused on manufacturing, particularly automotive and consumer products, directly competing with Infor CloudSuite Industrial and Automotive. Similar mid-market and global manufacturer customer base.

Emerging players

• Workday: Workday is the leader in cloud HCM and financial management, increasingly competing with Infor HCM and Financials. Both were named Leaders in Nucleus WFM and ERP matrices, with Workday taking share in upper-mid-market enterprises where Infor also plays.
• Acumatica: Acumatica is a cloud-native mid-market ERP named alongside Infor in the Nucleus SMB ERP Value Matrix, with growing manufacturing and distribution focus. Both target the lower end of Infor's customer base.

Others

• Boomi: Boomi is an iPaaS leader competing with Infor ION, both recognized in Nucleus Research iPaaS Technology Value Matrix. Boomi serves as a complementary/threatening integration layer for Infor customers evaluating best-of-breed alternatives to Infor OS.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/infor
• YouTubeyoutube.com/user/inforvideo
• Facebookfacebook.com/infor
• LinkedInlinkedin.com/company/infor
• Instagraminstagram.com/infor

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries5 records

Funding overview

Funding rounds4 records

Investors4 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A30 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infor