Simpay
Simpay (Alpha Card Services, LLC) is a U.S. fintech providing payment processing, POS, employee benefits, working capital, and insurance to over 2,800 small and medium-sized businesses across automotive, restaurant, retail, service, and wellness verticals, distributed through ISO/ISP partners, ISV integrations, and direct sales.
- Company typePrivate
- Founded2000
- HeadquartersFeasterville Trevose, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Simpay does
Simpay, operating legally as Alpha Card Services, LLC, is a U.S. payments and business-solutions provider founded in October 2000 by CEO Lazaros Kalemis and headquartered in Trevose, Pennsylvania. The company serves over 2,800 small and medium-sized businesses across verticals including automotive, restaurant, retail, service, and wellness/beauty, functioning as a registered Independent Sales Organization of Citizens Bank and KeyBank. Its core product is Simpay Select, a cloud-based payment processing platform accepting credit, debit, contactless, and mobile-wallet payments in-store, online, and on mobile, with AI-powered fraud detection, point-to-point encryption, and PCI-DSS compliance tooling. Around that core, Simpay layers Simpay Select Plus (flexible pricing models including Traditional, Surcharging, and Dual Pricing), Clover-based POS hardware and software, the proprietary Syntch payment gateway (REST APIs and Webhooks) for ISV integrations, Exectras employee benefits membership, Simpay Boost working-capital financing ($25K–$100K), Simpay Insurance Solutions commercial insurance, Simpay Growth gift/loyalty programs, and Simpay Onboard payroll/HR.
Simpay generates revenue primarily through transaction-based payment processing fees, residual share paid to its large ISO/ISP agent network, hardware resale, and referral/commission income from adjacent financial products (working capital, insurance, employee benefits). Distribution is multi-channel: a North American ISO/ISP partner network with day-one vesting residuals and a VIP Office Program for top partners; an enterprise/mid-market direct sales motion for multi-location accounts; an API-first ISV partnership program with ~45-day time-to-launch; financial-institution referral partnerships; and website-driven inbound SMB leads. The technology stack combines Clover (Fiserv) POS hardware with Simpay's proprietary Syntch gateway and integrates with third-party commerce and vertical software platforms (Shopify, WooCommerce, BigCommerce, QuickBooks, Symplast, Vagaro, Mindbody, Fresha).
Recent strategic posture is one of incremental platform expansion rather than disruptive moves: a $17 million term loan from Columbia Pacific Business Finance in October 2021 to refinance debt and fund expansion, a December 2025 leadership restructuring promoting Josh Elsass to President of Operating Companies, and a multi-year product broadening from a single credit-card processing line into a bundled SMB "Total Business Solutions" offering. The company remains privately held with no disclosed equity funding rounds and no parent or acquirer identified in available data.
Simpay firmographics
Firmographics- Name
- Simpay
- Legal name
- Alpha Card Services, LLC
- Website
- https://simpay.net
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Simpay (Alpha Card Services, LLC) is a U.S. fintech providing payment processing, POS, employee benefits, working capital, and insurance to over 2,800 small and medium-sized businesses across automotive, restaurant, retail, service, and wellness verticals, distributed through ISO/ISP partners, ISV integrations, and direct sales.
- Ownership category
- akta.pro rank
Simpay industry classification
Industry- Product category
- Payment Processing & Merchant Services
- NAICS
- Activities Related to Credit Intermediation (5223), Sales Financing (52222)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- POS Terminal Hardware (Countertop, Mobile, PIN Pads) (FSAMADAA)
- akta.pro secondary industry
- EMV Chip, Magstripe & PIN Debit Acceptance (FSAMADAG)
Keywords
Where Simpay is headquartered
LocationHeadquarters
- HQ city
- Feasterville Trevose
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Simpay business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Payment Processing - Transaction Fees: Simpay earns revenue through transaction fees charged on credit card, debit card, mobile wallet, and contactless payments processed through its platform. Fees are transparent with no hidden markups and include support for card-present and card-not-present transactions.
- Surcharging Program: Merchants can add a surcharge fee (capped at 3%) to credit card transactions to offset processing costs, with Simpay retaining a portion of the fee. Available for CP and CNP transactions, excluding debit and prepaid cards.
- Exectras Membership - Employee Benefits: Exectras Membership provides employees access to virtual primary care, prescription savings, free life insurance, and wellness tools for pennies a day, generating recurring subscription revenue for Simpay.
- Simpay Boost - Working Capital Financing: Simpay Boost provides short-term working capital financing ($25,000 to $100,000) to pre-qualified clients through third-party funding partnerships, earning referral or partnership fees from the arrangement.
- ISV Partnership Revenue Sharing: ISVs integrating Simpay's Syntch Gateway earn revenue through an Enterprise Revenue Share Program, with Simpay sharing transaction revenue from merchants brought to the platform.
- POS System and Hardware: Revenue from sale or lease of POS hardware including Clover terminals, card readers, and receipt printers, along with associated software licensing.
- Business Insurance Solutions: Simpay Insurance Solutions connects businesses with tailored commercial insurance coverage, earning commissions from insurance carriers for placing coverage.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Monthly | Simpay Boost Working Capital - Pre-qualified clients can access between $25,000 to $100,000 in funding |
Go-to-market motion4 records
Distribution channels5 records
Marketing channels5 records
Simpay product offering
Product offeringCore offering
Simpay provides credit and debit card payment processing for small and medium-sized businesses across in-person, online, and mobile channels, anchored by its Simpay Select merchant account platform and Syntch proprietary gateway. Around the payment core, the company bundles adjacent business services including Clover-based POS systems, employee health benefits (Exectras Membership), commercial insurance referrals (Simpay Insurance Solutions), short-term working capital financing (Simpay Boost), and gift/loyalty programs (Simpay Growth), plus a payroll/HR module (Simpay Onboard).
Product overview
Simpay is a Total Business Solutions provider for small and medium-sized businesses across North America, founded in 2000 and headquartered in Trevose, PA. The company's offering is organized around a platform-plus-modules architecture anchored by two core payment processing products — Simpay Select (the flagship merchant account for in-store, online, and mobile payments) and Simpay Select Plus (a flexible pricing module offering Traditional, Surcharging, and Dual Pricing models). Around this core, Simpay layers a suite of add-on modules: Exectras Membership (employee health benefits including virtual primary care, prescription savings, and life insurance), Simpay Insurance Solutions (commercial insurance advisory), Simpay Boost (working capital financing), Simpay Growth (gift and loyalty card programs), and Simpay Onboard (payroll and HR management). The company also offers a POS system through a partnership with Clover and a proprietary Syntch Gateway for ISV integrations. Services are distributed through agent/ISO partnerships, financial institution referrals, and direct sales.
Differentiator
Problem solved
Functional benefit
Brands
- Simpay Select: All-in-one payment processing platform enabling businesses to accept payments in-store, online, and on the go with flexible payment options and PCI-compliant security.
- Simpay Select Plus
- Simpay Boost
- Exectras Membership
- Simpay Insurance Solutions
- Simpay Growth
- Simpay Syntch
Products and services
- Simpay Select Flagship merchant payment processing platform that enables businesses to accept credit cards, debit cards, contactless payments, and mobile wallets in-store, online, and on the go; includes business intelligence dashboard, fraud protection, chargeback protection, and automated invoicing.
- Simpay Select Plus Flexible payment processing pricing module offering Traditional, Surcharging (up to 3% cap), and Dual Pricing (cash discount up to 4%) models to reduce or offset credit card processing fees for merchants.
- Exectras Membership Employee health benefits membership offering 24/7/365 virtual primary care, prescription savings (up to 88% off at 70,000+ pharmacies), $10K free life insurance, accident and critical care coverage, and wellness tools for employees and their families.
- Simpay Insurance Solutions (SIS) Commercial insurance advisory and referral service that connects small and medium-sized businesses with coverage including general liability, workers' compensation, liquor liability, professional liability, and business interruption insurance.
- Simpay Boost Working capital financing program providing short-term funding to cover everyday business expenses such as payroll, rent, and inventory; pre-qualified clients can receive between $25,000 and $100,000 with funds available in days and no collateral required.
- Simpay Growth Gift card and loyalty program solution providing branded gift cards, points-based loyalty programs, and customer tracking insights for retail, restaurant, automotive, and service businesses.
- Simpay Onboard Payroll and HR management module that automates payroll calculations, tax filings, direct deposit, employee self-service, and HR onboarding for businesses with up to 500 employees.
- Simpay Point of Sale (Clover Partnership) Cloud-based POS system offered in partnership with Clover (Fiserv) for restaurants, retail, automotive, service, and beauty & wellness businesses; processes sales, tracks inventory, manages employees, handles contactless payments, and integrates with Simpay payment processing, analytics, and loyalty programs.
Quantifiable outcome
- Pre-qualified businesses can access $25,000 to $100,000 in working capital with funds available in days, not weeks
- +4 more outcomes
Companies that use Simpay
Customer profileNamed customers1 record
Segments7 records
Ideal customer profiles3 records
Simpay technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
Feature6 records
Simpay partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Clover (Fiserv)coreSimpay is a proud partner with Clover (owned by Fiserv), the leading POS system for restaurants, retail, automotive, service, and wellness industries. Simpay integrates its payment processing with Clover POS hardware and software, offering merchants a seamless point-of-sale and payment acceptance experience.
- Alpha Card Services LLC (d/b/a Simpay)coreAlpha Card Services LLC is the legal entity operating under the Simpay brand name. This is not an external partnership but the company's own legal operating structure disclosed in its privacy policy.
- 70,000+ Pharmacies (Prescription Savings Network)minorExectras 360HEALTH prescription savings program provides up to 88% off prescriptions at over 70,000 pharmacies nationwide, enabling significant cost savings for employees of Simpay merchant clients.
- 360HEALTHcore360HEALTH is the health platform integrated into Exectras Membership, providing virtual primary care, urgent care, prescription savings, free life insurance, and wellness tools as part of Simpay's employee benefits solution.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Simpay competitors and assessment
Company assessmentDirect peers
- Payment Depot: Payment Depot is an SMB-focused payment processor offering wholesale interchange-plus pricing, POS systems, and merchant services — a direct competitor to Simpay in the SMB merchant acquiring space with a similar value proposition of transparent, low-cost processing.
- Toast: Toast is a restaurant-focused cloud POS and payment processing platform serving SMBs in the same vertical Simpay targets. Both companies bundle payment processing with vertical-specific software, though Toast is significantly larger and more specialized in restaurants.
- North American Bancard: North American Bancard is a large US ISO and payment processor serving SMBs with a similar ISO partner/residual model, bundled services, and Clover POS distribution — making it a close structural competitor to Simpay.
- Helcim: Helcim is a direct SMB payment processor offering transparent interchange-plus pricing, online and in-person payments, and an integrated merchant account platform — competing head-to-head with Simpay Select on price transparency and SMB-focused payment processing.
- Square (Block): Block's Square is the dominant SMB payment processor and POS provider in the US, offering integrated card acceptance, POS hardware, software, and working capital (Square Capital) — directly overlapping with Simpay's core merchant acquiring and bundled services offering.
- Lightspeed Commerce: Lightspeed provides cloud-based POS and payment processing for retail and restaurant SMBs, with omnichannel commerce capabilities — competing directly with Simpay's vertical-specific POS and integrated payment offering.
Broad incumbents
- Clover (Fiserv): Clover is Simpay's POS hardware partner and a major SMB POS/payments platform owned by Fiserv. While Simpay is a Clover partner, Clover's direct merchant relationships and competing ISOs make it both a collaborator and competitive threat.
- Heartland Payment Systems (Global Payments): Heartland Payment Systems, a Global Payments company, is one of the largest US merchant acquirers serving SMBs through direct and ISO channels. It competes with Simpay on payment processing, POS, and bundled SMB services.
- Stripe: Stripe is a broad payment infrastructure platform serving online and increasingly in-person commerce. While more developer-focused and larger than Simpay, Stripe's Terminal product and embedded finance offerings compete for the same SMB merchants seeking modern payment experiences.
- PayPal (Braintree, Zettle): PayPal is a broad incumbent in payments with Zettle POS hardware and Braintree processing for SMBs. It competes with Simpay in in-person card acceptance, online checkout, and SMB working capital (PayPal Working Capital).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Simpay social profiles
Digital presenceSimpay compliance and trust
Trust signalCompliance3 records
Simpay financial estimates
Financial estimateRevenue estimate
Valuation estimate
Simpay leadership team
Management profileNumber of profiles
Profiles7 records
Simpay funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Simpay M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Simpay
What does Simpay do?
Simpay provides credit and debit card payment processing for small and medium-sized businesses across in-person, online, and mobile channels, anchored by its Simpay Select merchant account platform and Syntch proprietary gateway. Around the payment core, the company bundles adjacent business services including Clover-based POS systems, employee health benefits (Exectras Membership), commercial insurance referrals (Simpay Insurance Solutions), short-term working capital financing (Simpay Boost), and gift/loyalty programs (Simpay Growth), plus a payroll/HR module (Simpay Onboard).
Is Simpay a public or private company?
Simpay is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Simpay founded?
Simpay was founded in 2000. It employs 101 to 250 people.
Where is Simpay based?
Simpay is headquartered in Feasterville Trevose, United States, in the North America region.
How does Simpay make money?
Seven revenue lines are on record. Payment Processing - Transaction Fees are the primary driver. The others are surcharging Program, exectras Membership - Employee Benefits, simpay Boost - Working Capital Financing, ISV Partnership Revenue Sharing, POS System and Hardware and business Insurance Solutions.
Who are Simpay's main competitors?
Direct peers on record are Payment Depot, Toast, North American Bancard, Helcim, Square (Block) and Lightspeed Commerce. Broad incumbents are Clover (Fiserv), Heartland Payment Systems (Global Payments), Stripe and PayPal (Braintree, Zettle).
Does Simpay have an API?
Yes. Simpay offers a REST API and Webhooks platform primarily for Independent Software Vendors (ISVs) and developers to integrate payment processing into their software. The Syntch Gateway supports CP (Card Present) and CNP (Card Not Present) transactions in one seamless integration, with certification support and developer assistance provided through their ISV team. The API is accessible via a dedicated ISV team and is used for plugging payment acceptance into third-party platforms, though no public developer portal or standalone documentation URL is listed.
What industry is Simpay in?
Simpay's product category is Payment Processing & Merchant Services. Its primary akta.pro industry code is FSAMADAA, POS Terminal Hardware (Countertop, Mobile, PIN Pads), with a secondary code of FSAMADAG, EMV Chip, Magstripe & PIN Debit Acceptance. Its NAICS code is 5223 and its SIC code is 6199.