What Haven does

Haven is a logistics automation software company serving commodity producers and their customers, focused on real-time shipment visibility, predictive disruption detection, and automated execution across global supply chains. The company was founded in 2014 and is headquartered in San Francisco, with a small core team of 11-50 employees that has been integrated into the broader FourKites platform (Dynamic Ocean product line) following an acquisition.

The technical foundation rests on a real-time supply chain network that processes approximately 3.2 million daily shipments across 200+ countries and territories, connecting 1.1 million+ carriers and monitoring 8 million+ facility locations. Core technology components include an AI-powered Intelligent Control Tower, Digital Twins (Order, Shipment, Inventory, Asset, and Facility Twins) for real-time supply chain modeling, and an AI-native agent platform called Loft that houses pre-built Digital Workers (Tracy for carrier communications, Sam for supplier document processing, Alan for appointment scheduling, Polly for proof of delivery, Cassie for customer service). Additional capabilities include Visual AI for computer vision-based yard operations, Conversational AI (FourSight), and Analytical AI (Custom Insights) supporting natural language queries in 24 languages. 450+ AI models are deployed across the platform.

The business operates on a SaaS subscription model with annual billing, priced based on shipment volume, network size, and module selection. Distribution is via a direct enterprise field sales motion targeting Fortune 500 companies; the platform serves 1,600+ global brands including 9 of the top-10 CPG and 18 of the top-20 food and beverage companies. Vertical focus spans Food & Beverage, CPG, Pharmaceutical, Manufacturing, Retail, Logistics Providers, and Chemical/Oil & Gas. Primary verticals are F&B and CPG with cold-chain visibility, OTIF compliance, and retailer compliance as core value drivers. The go-to-market leverages thought leadership content, webinars, analyst relations (Gartner Leader, Nucleus Research), and customer advocacy (Golden Kite Awards). Note: the underlying data conflates the standalone Haven entity (11-50 employees, ~$19M cumulative funding) with the much larger integrated FourKites platform (500+ employees, broader enterprise footprint), creating ambiguity in scale assessment.

Name

Haven

Website

https://fourkites.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Haven is a logistics automation software company founded in 2014, providing AI-powered supply chain visibility, predictive disruption detection, and Digital Worker automation for commodity producers and Fortune 500 enterprise customers across CPG, food and beverage, and related verticals.

Ownership category

akta.pro rank

Product category

Supply Chain Visibility and Logistics Automation Software

NAICS

Service Establishment Equipment and Supplies Merchant Wholesalers (42385)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045)

akta.pro primary industry

Real-Time Operational Visibility & Exception Management (TLAEAKAC)

akta.pro secondary industries

AI/ML Decision Intelligence & Automated Recommendations (TLAEAKAL), Predictive Analytics (ETA, Demand, Capacity, Disruption) (TLAEAKAD), Inventory & Service-Level Analytics (Multi-Echelon) (TLAEAKAG)

Keywords

• Supply chain visibility
• Logistics automation software
• Real-time shipment tracking
• Freight management platform
• Commodity logistics

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Subscription Software Platform: SaaS-based subscription model providing access to the Intelligent Control Tower platform, Digital Workers, and network intelligence. Pricing based on shipment volume, network size, and modules selected.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Haven is a logistics automation software platform built for commodity producers and their downstream customers, providing real-time supply chain visibility, predictive ETA, carrier coordination, and shipment tracking across rail, ocean, and over-the-road transportation. As a specialized offering within the FourKites Intelligent Control Tower ecosystem, Haven leverages the world's largest real-time supply chain network to help commodity companies manage complex multi-modal shipments, optimize freight, and collaborate with customers on logistics execution.

Product overview

FourKites (Haven) offers a unified platform-plus-modules architecture centered on the Intelligent Control Tower, which combines real-time supply chain visibility with AI-powered automation. The core platform integrates the Real-Time Network (processing 3M+ daily shipments), Digital Twins for supply chain modeling, and FourKites AI for autonomous operations. Pre-built Digital Workers (Tracy, Sam, Alan, Polly, Cassie) handle specific workflows including carrier communications, supplier documents, scheduling, and customer service. The Loft platform enables both deployment of these agents and rapid development of custom agents through natural language. Specialized modules address inbound logistics (Supplier Connect AI, Inbound Scheduler AI), outbound operations (Customer Connect AI, Outbound Scheduler AI, Cross-Dock Optimizer AI), and yard management (YardWorks AI, Dynamic Yard, AutoBooker, AutoGate AI). Analytics capabilities include Custom Insights for natural language querying and FourSight AI for conversational interfaces. The platform spans all transportation modes including over-the-road, ocean, air, rail, parcel, and last mile delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Haven Logistics Automation Platform Haven is a logistics automation software platform purpose-built for commodity producers (mining, agriculture, energy, chemicals) and their downstream customers, providing real-time multi-modal shipment visibility across rail, ocean, and over-the-road transportation, predictive ETA computation, carrier coordination, and bulk commodity supply chain collaboration capabilities.

Named customers19 records

Segments7 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability10 records

Feature12 records

Partnerships

Two partnerships are on record, tiered strategic and core.

• Project44 (data partnership)strategicTechnology or IntegrationReal-time telematics data partnership providing enhanced tracking capabilities across the FourKites network for improved ETA accuracy and disruption detection.
• FourKites Data Connector PartnerscoreTechnology or IntegrationPre-built integrations with major enterprise systems including SAP, Oracle, Microsoft Dynamics, and other leading ERP, TMS, and WMS platforms for seamless data connectivity.

Scale indicators9 records

Expansion highlights6 records

Direct peers

• project44: Direct competitor in real-time transportation visibility. Operates a similar carrier-network-based platform serving enterprise shippers; explicitly named as both a data partner and primary rival in FourKites' market.
• Descartes MacroPoint: Long-standing real-time shipment visibility network serving shippers, brokers, and 3PLs. Overlaps directly with FourKites' Real-Time Network on truckload and LTL visibility and predictive ETA.
• Shippeo: European-headquartered real-time transportation visibility platform with a multi-modal carrier network. Competes head-to-head in European shipper accounts and on predictive ETA capabilities.
• Turvo: Cloud TMS and supply chain collaboration platform for shippers and 3PLs. Overlaps on shipment visibility, appointment scheduling, and document automation within a broader transportation management suite.

Broad incumbents

• Blue Yonder: Large supply chain platform (formerly JDA) covering planning, execution, and visibility. Provides overlapping capabilities to FourKites as part of a much broader end-to-end suite, often bundled with existing enterprise accounts.
• Manhattan Active Supply Chain: Established WMS/TMS/yard management vendor serving large retailers and 3PLs. Competes in yard management (Dynamic Yard / AutoBooker adjacency) and increasingly in transportation visibility.
• Kinaxis: Supply chain planning and orchestration platform with concurrent planning. Adjacent in supply chain control tower concepts but positioned upstream of execution visibility that FourKites specializes in.
• E2open: Large connected supply chain platform combining visibility, sourcing, and trade compliance. Offers overlapping real-time visibility and predictive ETA functionality as part of a broader portfolio serving global enterprises.

Emerging players

• Körber WMS / Yard Management: Supply chain execution vendor expanding into yard management and visibility. Overlaps with FourKites' YardWorks AI suite (Dynamic Yard, AutoBooker, AutoGate AI) and competes for enterprise yard automation deals.
• Trimble Transportation: Transportation and visibility solutions from Trimble serving shippers, brokers, and carriers. Provides overlapping visibility and appointment scheduling capabilities, particularly within existing Trimble TMS customer bases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/HavenInc

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds4 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Haven