RevSpring

What RevSpring does

RevSpring is a private, PE-backed healthcare technology company founded in 1997 and headquartered in Nashville, TN, operating as a portfolio company of Frazier Healthcare Partners. The company provides a unified patient engagement and payment platform that spans the full healthcare financial journey — from provider search and scheduling (via the Kyruus Health acquisition) through patient intake, multi-channel communication, billing, and final payment processing (via TrustCommerce). RevSpring serves hospitals and health systems, specialty providers, health plans and payers, and rural/community healthcare providers, with a secondary consumer markets segment covering ARM, utilities, telecom, and government verticals.

The company's core platform combines PersonaPay (Best in KLAS for Patient Financial Engagement two years running), True Access (patient access/Black Book top-rated), and a suite of AI-powered tools including the SeatMate virtual agent, predictive analytics for channel and payment optimization, and a healthcare-first Model Context Protocol (MCP) server. Underlying technology integrates email, text, voice, print, and digital payments into a unified orchestration layer (eVoke Waterfall) with deep EHR integrations into Epic, ModMed, and MEDHOST. RevSpring's AI is explicitly grounded in proprietary healthcare-specific data — 4M+ provider records, 500,000+ providers connected via Kyruus, and behavioral/financial data on 284M+ annual payments — sourced directly from owning entities rather than scraped.

RevSpring monetizes through multiple streams: transaction fees on payment processing (operating as a registered MSP/ISO of Elavon and U.S. Bank), subscription-based SaaS platform fees for engagement and analytics, professional services for implementation, and high-volume print/mail services. Go-to-market combines direct enterprise field sales to large health systems with exclusive channel partnerships (TruBridge for rural/community hospitals) and EHR marketplace distribution (ModMed). The company is HITRUST r2 certified, PCI P2PE validated, HIPAA compliant, and SOC 2 attested. Recent scale metrics include 60M+ payment transactions annually, $14B+ in patient payment collections, and 1.7B+ digital and print communications annually.

Name

RevSpring

Legal name

RevSpring, Inc.

Website

https://revspringinc.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

RevSpring is a PE-backed healthcare technology company that provides a unified patient engagement and payment platform spanning provider search, scheduling, multi-channel communication, and integrated payment processing for hospitals, health plans, specialty providers, and rural/community healthcare organizations.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO)

akta.pro secondary industries

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

• Healthcare revenue cycle
• Patient payment solutions
• Patient engagement platform
• Multi-channel communications
• Healthcare data analytics

Headquarters

HQ city

Wixom

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Payment Processing & Transaction Fees: Revenue generated from processing healthcare payments. The company acts as a registered MSP/ISO of Elavon, Inc. and U.S. Bank National Association, facilitating secure payment transactions across multiple channels including online portals, IVR, and mobile.
2. Subscription-Based Software Platform: Recurring revenue from SaaS platform access for patient engagement, financial experience, and data management solutions. Includes analytics, communication orchestration, and integration services.
3. Professional Services & Implementation: Implementation support, training, and consulting services for healthcare organizations deploying the platform. Includes partner enablement programs.
4. Print & Mail Services: High-volume print communications including statements, billing documents, and patient correspondence. Part of integrated omnichannel offering.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels6 records

Core offering

RevSpring provides a unified healthcare engagement and payment platform that spans the full patient journey from provider search through final payment. The company delivers SaaS-based patient engagement, multi-channel communications (email, text, voice, print), payment processing, provider search and scheduling, and AI-driven personalization to hospitals, health systems, health plans, and other consumer-facing industries. It acts as a registered MSP/ISO processing payments through Elavon and U.S. Bank and combines its own technology with acquired platforms (Kyruus Health, TrustCommerce).

Product overview

RevSpring offers a unified healthcare engagement and payment platform that combines patient acquisition, intake, payment processing, and multi-channel communication capabilities. The core platform includes PersonaPay (patient payment), True Access (patient access), and Kyruus Health (provider search and scheduling, acquired 2025). The company provides AI-powered engagement tools including SeatMate virtual agent and predictive analytics, delivered through multiple channels: email, text, voice, and print. For financial services/collections, RevSpring offers eVoke Waterfall and eVoke Text products. Analytics products include RevSpring Insights and DXView. TrustCommerce Gateway (acquired 2026) provides enterprise payment gateway connectivity with EHR integrations. RevSpring Prime (launched 2026) addresses membership management for direct-to-employer programs.

Differentiator

Problem solved

Functional benefit

Brands

• PersonaPay: Patient payment platform recognized as Best in KLAS for Patient Financial Engagement for two consecutive years.
• Kyruus Health
• SeatMate
• Let's Talk Statements
• Let's Talk Payments
• RevSpring Prime
• EngageIQ
• True Access
• IVR Advantage
• Composer
• eVoke Waterfall
• TrustCommerce

Products and services

• PersonaPay

Quantifiable outcome

• 37% increase in cash receipts for TruBridge rural/community hospital clients
• +6 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability10 records

Feature9 records

Partnerships

Five partnerships are on record, tiered core.

• TrustCommercecoreStrategic or Co-development Partner · 20 February 2026RevSpring acquired TrustCommerce from Waud Capital Partners on February 20, 2026. TrustCommerce is a provider of end-to-end integrated healthcare payment and security solutions with enterprise gateway connectivity and EHR integrations.
• MEDHOSTcoreStrategic or Co-development Partner · 17 February 2026MEDHOST announced strategic partnership with RevSpring on February 17, 2026, aimed at enhancing patient engagement and financial experience solutions. The partnership is intended to improve how patients interact with healthcare services and manage their financial obligations.
• ModMedcoreTechnology or Integration · 17 February 2026RevSpring announced that its EngageIQ platform is listed on the ModMed synappSYS Marketplace, expanding access for healthcare organizations using ModMed to improve patient engagement and payment processes. The platform integrates with ModMed to provide personalized communications and streamline workflows across the patient journey.
• TruBridgecoreChannel Partner/ Reseller/ Distributor · 18 December 2025TruBridge and RevSpring expanded their partnership to integrate RevSpring's patient engagement and payment optimization solutions into TruBridge's connected platform for rural and community healthcare providers. The collaboration introduces an intelligent payment suite with predictive analytics that matches communication channels and payment options to individual patient preferences.
• Kyruus HealthcoreStrategic or Co-development PartnerRevSpring acquired Kyruus Health in Q4 2025 to combine patient engagement and payment technology with provider data, search, and scheduling solutions. Kyruus connects more than 500,000 providers across 1,400 hospitals and 550 medical groups.

Scale indicators13 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• Waystar: Waystar is a leading healthcare revenue cycle management platform offering patient access, patient payments, and analytics to hospitals and health systems. It is the closest direct competitor to RevSpring across the patient engagement and payment stack, with overlapping EHR integrations and enterprise sales motion.
• Phreesia: Phreesia provides a patient intake, engagement, and payments platform for healthcare providers with strong EHR integrations. It competes directly with RevSpring's True Access, patient intake, and payment optimization products across large provider networks.
• Cedar: Cedar is a patient financial experience platform focused on personalized billing, payments, and engagement for healthcare providers. It directly competes with PersonaPay and RevSpring's broader patient payment engagement stack, particularly with large health systems.
• Collectly: Collectly offers AI-driven patient billing, payments, and communication workflows for medical groups and specialty practices. It is a more focused emerging competitor to RevSpring's PersonaPay and eVoke Waterfall products in the patient billing/collections layer.

Broad incumbents

• Experian Health: Experian Health provides patient access, identity management, and patient payment solutions as part of Experian's broader data and analytics portfolio. It competes with RevSpring across patient access, payment processing, and provider data, though it sits within a much wider credit/analytics franchise.
• R1 RCM: R1 RCM is an end-to-end revenue cycle management provider serving large hospital systems with technology plus outsourced services. While broader and more services-led than RevSpring, it competes for the same hospital system RCM budget and offers overlapping patient engagement and payment capabilities.
• athenahealth: athenahealth provides a cloud-based EHR plus patient engagement and payment tools serving ambulatory providers and hospitals. It competes with RevSpring across patient intake, payment, and engagement for the ambulatory and mid-market segments RevSpring targets via TruBridge and ModMed.
• Optum (UnitedHealth Group): Optum operates a massive healthcare payments, RCM, and analytics franchise through Optum Financial and Optum Insight, serving payers and providers. It is the broadest incumbent in RevSpring's space, competing across patient engagement, payments, and analytics at enterprise scale.

Emerging players

• PatientPop (Tebra): PatientPop, now part of Tebra, provides patient acquisition, scheduling, and practice growth tools for independent practices. It overlaps with the Kyruus Health-acquired provider search and Guide for Providers capabilities RevSpring now offers.
• Health Catalyst: Health Catalyst is a healthcare data and analytics platform serving providers and payers. It overlaps with RevSpring Insights, DXView, and TruBridge-style rural analytics and represents the analytics layer adjacent to RevSpring's engagement and payment core.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/RevSpringInc
• Facebookfacebook.com/RevSpringInc
• LinkedInlinkedin.com/company/revspring

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RevSpring