TrustCommerce
- Company typePrivate
- Founded1999
- HeadquartersIrvine, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
TrustCommerce firmographics
Firmographics- Name
- TrustCommerce
- Legal name
- SphereCommerce, LLC
- Website
- https://trustcommerce.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Acquired
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
TrustCommerce industry classification
Industry- Product category
- Healthcare Payment Processing
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Care Team Collaboration, Secure Messaging & Clinical Communication within EHR (HLACAAAK)
Keywords
Where TrustCommerce is headquartered
LocationHeadquarters
- HQ city
- Irvine
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
TrustCommerce business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Payment Processing Fees: TrustCommerce charges transaction fees for processing healthcare payments across online, mobile, and in-person channels. The platform supports accepting payments via credit cards, digital wallets (Apple Pay, Google Pay, PayPal, Venmo), and NFC/tap-to-pay.
- Gateway Connectivity Services: Provides enterprise gateway connectivity and EHR-integrated payment processing for healthcare organizations, enabling unified payment infrastructure from patient engagement to back-office reconciliation.
- Digital Wallet Integration: Integration services enabling PayPal and Venmo payments for healthcare providers, complementing existing payment methods.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Monthly | Enterprise Healthcare Organizations |
| Transaction based/ take rate | Monthly | Mid-Market Healthcare Practices |
| Transaction based/ take rate | Monthly | E-commerce and Other Verticals |
Go-to-market motion4 records
Distribution channels4 records
Marketing channels8 records
TrustCommerce product offering
Product offeringCore offering
TrustCommerce provides a cloud-based integrated payment processing and security platform that enables healthcare organizations to accept, secure, and reconcile patient payments across in-person, online, and mobile channels. The platform combines TC Citadel tokenization, PCI-validated point-to-point encryption (vP2PE), the TC Vault virtual terminal, and a Bring-Your-Own-Merchant gateway that natively integrates with major EHR systems (Epic, athenahealth, Veradigm, Practice Fusion, Raintree Systems) and supports Apple Pay, Google Pay, PayPal, Venmo, and EMV/NFC card-present transactions.
Product overview
TrustCommerce provides an integrated healthcare payment and security platform consisting of Cloud Payments (cloud-based card-present and card-not-present processing), TC Citadel tokenization, TC Vault virtual terminal, and Validated P2PE security. The platform integrates with major EHR systems (Epic, athenahealth, Veradigm, Practice Fusion, Raintree), supports multiple payment processors (Fiserv, Chase, Elavon, Global Payments/TSYS, Worldpay), and enables digital payment methods including Apple Pay, Google Pay, PayPal, and Venmo. AI-powered capabilities include Qure4u FastPay for automated payment collection timing and Health iPASS machine learning-based cost estimation.
Differentiator
Problem solved
Functional benefit
Brands
- TC Vault: Virtual terminal and gateway platform for processing payments, managing BillingIDs, and handling standalone and recurring payments.
- Cloud Payments
- TC Citadel
Products and services
- Cloud Payments Cloud-based payment solution enabling healthcare organizations to accept patient payments in person and online without local software installation. Supports EMV chip cards, NFC contactless (Apple Pay, Google Pay), magstripe, and manual entry. Validated Point-to-Point Encrypted (vP2PE) for security and certified on major US processors.
- TC Citadel Tokenization Proprietary payment tokenization solution that replaces Primary Account Numbers with secure, randomly generated tokens for single-use and multi-use scenarios. Originated in 2001; tokens cannot be reverse engineered to recover the PAN even when systems and tokens are compromised. Sells as a standalone security/compliance offering for merchants and partners.
- TC Vault Virtual Terminal Web-based virtual terminal enabling standalone and recurring payments, BillingID management, and EMV/NFC transaction processing using PAX Pro or A80 devices. Browser-accessible without software installation, with payment reconciliation and reporting.
- Validated Point-to-Point Encryption (vP2PE) PCI-validated P2PE solution that encrypts transaction data at the point of entry and allows card information to be securely stored for future payments through tokenization. Reduces PCI compliance scope for merchants and is P2PE PCI Validated by the PCI Security Standards Council.
- Merchant Processing Bank-agnostic payment processing services that enable healthcare providers to accept payments across online, mobile, and in-person channels while maintaining their existing banking and merchant relationships (Bring-Your-Own-Merchant).
- Patient Engagement Patient-facing payment engagement tools enabling pre-visit, point-of-care, and post-visit payment collection. Includes digital payment options, automated reminders, and flexible payment methods to reduce administrative burden and improve collections.
Quantifiable outcome
- Up to 90% of patients pay before their visit through Qure4u FastPay integration
- +3 more outcomes
Companies that use TrustCommerce
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles3 records
TrustCommerce technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration18 records
AI capability3 records
Feature5 records
TrustCommerce partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and strategic.
- Qure4ucoreTrustCommerce partnered with Qure4u to integrate Qure4u FastPay AI-powered payment collection with TrustCommerce payment technology. The integration enables providers using athenaIDX to collect payments earlier, reduce manual work, and improve patient experience through automated payment prompts via text or email before visits, supporting up to 90% pre-visit payment collection rates.
- PAX TechnologycoreTrustCommerce Chief Product Officer John Welch joined PAX Technology's Technology & Innovation Steering Committee, a forum of payments industry experts reviewing product roadmaps and evaluating emerging technologies including AI and new payment modalities. Cloud Payments is certified on PAX A920 Pro mobile terminals and A80 countertop devices.
- FinMed PartnersstrategicTrustCommerce and FinMed Partners co-developed a white paper titled 'Demystifying Healthcare Payments: A Practical Overview' examining the complex interactions among patients, providers, insurers, and financial institutions in U.S. healthcare payments. Also delivered joint webinar exploring why healthcare payments are different and trends transforming the future.
- Epic SystemscoreTrustCommerce is listed in Epic's App Orchard and provides integrated payment processing for Epic MyChart. Supports payments via Resolute/Tapestry, Willow Ambulatory, and Welcome Kiosk. Enables Epic-integrated organizations to accept Apple Pay and Google Pay within patient portals. Also supports Epic Community Connect program for extending payment functionalities.
- athenahealthcoreTrustCommerce integrates with athenahealth (athenaIDX) enabling healthcare providers to process patient payments within existing athenahealth workflows through the Qure4u FastPay integration.
- VeradigmcoreTrustCommerce integrates with Veradigm EHR system, enabling healthcare providers using Veradigm to accept payments through the TrustCommerce platform.
- Practice FusioncoreTrustCommerce integrates with Practice Fusion EHR, providing streamlined payment processing for small practices. Case study with Lifetime Neurodevelopmental Care (LiNC) demonstrates simplified patient billing through the integration.
- Raintree SystemscoreTrustCommerce integrates with Raintree Systems EHR, enabling cloud-based payment solutions to work seamlessly within Raintree's therapy and rehab management software.
- PayPalcoreTrustCommerce enables merchants to add PayPal and Venmo as payment options, leveraging PayPal's 400+ million active accounts and Venmo's 92 million active users to improve patient payment collection rates. 50% of PayPal users report they would pay bills more quickly if PayPal were offered by healthcare providers.
- MastercardstrategicTrustCommerce partnered with Mastercard for the 'Road to Patient Payment Wellness' fireside chat exploring improving the patient payment experience through price transparency, proactive communication, and personalization.
- Health iPASSstrategicHealth iPASS (a Sphere solution) provides cost estimator tools that integrate with TrustCommerce payment processing, enabling providers to send cost estimates to patients based on insurance benefits and eligibility.
- Kyruus HealthstrategicRevSpring's recent acquisition of Kyruus Health complements the TrustCommerce acquisition as part of a broader strategy to integrate more elements of the patient journey into a unified digital ecosystem.
- FiservcoreTrustCommerce Cloud Payments is certified on Fiserv payment processing platform, enabling seamless transaction processing.
- ChasecoreTrustCommerce Cloud Payments is certified on Chase payment processing platform, enabling seamless transaction processing.
- ElavoncoreTrustCommerce Cloud Payments is certified on Elavon payment processing platform, enabling seamless transaction processing.
- Global Payments / TSYScoreTrustCommerce Cloud Payments is certified on Global Payments/TSYS payment processing platform, enabling seamless transaction processing.
- WorldpaycoreTrustCommerce Cloud Payments is certified on Worldpay payment processing platform, enabling seamless transaction processing.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
TrustCommerce competitors and assessment
Company assessmentDirect peers
- RevSpring: Acquirer of TrustCommerce (Feb 2026) and operator of a Best in KLAS patient financial experience platform. Directly comparable as a healthcare-focused patient engagement and payments platform serving the same health system buyers.
- Phreesia: Public healthcare patient intake, engagement, and payments platform used by large health systems. Overlaps directly with TrustCommerce's EHR-integrated patient payment workflows and pre-visit collection use cases.
- Cedar: Healthcare-focused patient financial experience platform with EHR-integrated billing, payments, and engagement. Targets the same large health system buyers and competes on patient payment collection uplift.
- InstaMed (J.P. Morgan): Healthcare payments network owned by J.P. Morgan, combining gateway, merchant processing, and patient billing workflows. Directly comparable as a healthcare-specialized payments and collections platform.
- Rectangle Health: Healthcare-focused payment processing and patient engagement platform serving medical practices. Comparable in serving practices with EHR-integrated card-present and card-not-present payment workflows.
- HealthPay24: Patient payment and billing platform for hospitals and health systems with EHR-integrated workflows. Closely comparable in vertical focus and provider-facing payment collection use cases.
Broad incumbents
- Waystar: Large healthcare revenue cycle management platform covering patient estimation, billing, and payments. Overlaps with TrustCommerce on patient payment workflows but operates at a much broader RCM scope.
- Stripe: Horizontal payments leader with a growing healthcare vertical. Comparable as a payment gateway and processing provider, though not healthcare-specialized and lacking TrustCommerce's depth of EHR integration.
- Block (Square): Major horizontal payment processor with healthcare offerings and developer-friendly APIs. Comparable as a payment gateway competitor, though not specialized in healthcare EHR integration.
Emerging players
- Tebra (PatientPop): Cloud-based practice management and patient experience platform for independent practices with built-in payments. Competes with TrustCommerce in mid-market and small-practice healthcare payment workflows.
Market position
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
TrustCommerce social profiles
Digital presenceTrustCommerce compliance and trust
Trust signalCompliance2 records
TrustCommerce financial estimates
Financial estimateRevenue estimate
Valuation estimate
TrustCommerce leadership team
Management profileNumber of profiles
Profiles3 records
TrustCommerce funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TrustCommerce M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TrustCommerce
What does TrustCommerce do?
TrustCommerce provides a cloud-based integrated payment processing and security platform that enables healthcare organizations to accept, secure, and reconcile patient payments across in-person, online, and mobile channels. The platform combines TC Citadel tokenization, PCI-validated point-to-point encryption (vP2PE), the TC Vault virtual terminal, and a Bring-Your-Own-Merchant gateway that natively integrates with major EHR systems (Epic, athenahealth, Veradigm, Practice Fusion, Raintree Systems) and supports Apple Pay, Google Pay, PayPal, Venmo, and EMV/NFC card-present transactions.
Is TrustCommerce a public or private company?
TrustCommerce is a private company. It is classified as corporate owned and is currently acquired.
When was TrustCommerce founded?
TrustCommerce was founded in 1999. It employs 51 to 100 people.
Where is TrustCommerce based?
TrustCommerce is headquartered in Irvine, United States, in the North America region.
How does TrustCommerce make money?
Three revenue lines are on record. Payment Processing Fees are the primary driver. The others are gateway Connectivity Services and digital Wallet Integration.
Who are TrustCommerce's main competitors?
Direct peers on record are RevSpring, Phreesia, Cedar, InstaMed (J.P. Morgan), Rectangle Health and HealthPay24. Broad incumbents are Waystar, Stripe and Block (Square). Tebra (PatientPop) is listed as an emerging player.
Does TrustCommerce have an API?
No public API is recorded for TrustCommerce.
What industry is TrustCommerce in?
TrustCommerce's product category is Healthcare Payment Processing. Its primary akta.pro industry code is HLACAAAK, Care Team Collaboration, Secure Messaging & Clinical Communication within EHR. Its NAICS code is 522320 and its SIC code is 6199.