Info-Tech Research Group

What Info-Tech Research Group does

Info-Tech Research Group (ITRG), founded in 1997 and headquartered in Toronto, is a private global IT research and advisory firm serving over 30,000 member organizations worldwide through a subscription membership model. The firm's primary customers are CIOs, CTOs, CISOs, and senior IT leadership across verticals including utilities, education, financial services, manufacturing, government, healthcare, retail, transportation, and oil & gas. Members consume annual subscriptions that bundle research, blueprints, templates, frameworks, analyst advisory (do-it-yourself, over-the-phone, on-site, and custom consulting), and executive coaching. ITRG is sales-led and reaches members through a multi-channel mix anchored by the annual Info-Tech LIVE flagship conference (nearly 4,000 attendees at LIVE 2026 in Las Vegas), regional IGNITE events across North America and Brisbane, the Digital Disruption podcast (Webby Honoree, No. 3 on Apple Podcasts Technology), email, and earned media.

The firm's core technology stack combines a large in-house analyst workforce (over 100 analysts) with three proprietary technology assets: the SoftwareReviews platform, which aggregates verified end-user reviews at scale to produce Data Quadrant Reports and Emotional Footprint scores for vendor evaluation; the Agentic IT Research Center, which builds operating disciplines for converting AI demand into governed, measurable operating value; and Service Desk Analytics, which extends ITSM data beyond event reporting into interpretive performance insight. Sister brands McLean & Company (HR advisory) and SoftwareReviews (vendor evaluation) operate under a shared single sign-on integration, allowing unified credential access across IT research, HR research, and vendor benchmarking.

Revenue mechanics are subscription-driven with annual billing cadence. ITRG operates a direct membership sales motion with no third-party distribution or resellers, using a toll-free North American line, an international line, and a 'Request a Demo' web flow as primary acquisition touchpoints. The company is privately held with no disclosed venture capital or private equity backing, employs roughly 1,700 people globally, and holds SOC, Cyber Essentials, and PwC certifications supporting enterprise buyer procurement requirements. Leadership is anchored by CEO Tom Zehren and Chief Research Officer Gord Harrison, with three additional senior executives (Craig Montgomery, Brad Sprecher, Frank Brilliant) added to reinforce execution-focused advisory delivery.

Name

Info-Tech Research Group

Legal name

Info-Tech Research Group

Website

https://www.infotech.com/

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Info-Tech Research Group is a private global IT research and advisory firm, founded in 1997, serving over 30,000 member organizations worldwide through annual subscriptions that bundle research, blueprints, analyst advisory, and executive coaching for CIOs and senior IT leaders across multiple industries.

Ownership category

akta.pro rank

Product category

IT Research and Advisory Services

NAICS

Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169), Other Scientific and Technical Consulting Services (541690)

SIC

Services-Management Consulting Services (8742), Services-Engineering, Accounting, Research, Management (8700), Services-Membership Organizations (8600)

akta.pro primary industry

Industry & Sector Research (Syndicated/Custom) (BPAHALAE)

akta.pro secondary industry

Emerging Tech (IoT, Blockchain, AR/VR, Edge) Consulting (BPAHAEAL)

Keywords

• IT research advisory
• Executive coaching services
• Vendor evaluation platform
• CIO advisory services
• IT benchmarking research

Headquarters

HQ city

London

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Research Membership Subscriptions: Annual membership providing access to blueprints, reports, templates, tools, and advisory services for IT leaders. The primary revenue driver for the firm.
2. Executive Coaching and Advisory Services: Over-the-phone and on-site advisory engagements delivered by analysts. Includes do-it-yourself, over-the-phone, on-site, and custom consulting delivery models.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Info-Tech Research Group is a global IT research and advisory firm that delivers subscription-based research, blueprints, frameworks, templates, and tools to IT leaders. It also provides executive coaching and analyst-led advisory engagements (over-the-phone, on-site, and custom consulting) through an annual membership model serving over 30,000 member organizations worldwide. The firm operates sister brands SoftwareReviews (verified end-user software reviews and Data Quadrant Reports) and McLean & Company (HR advisory).

Product overview

Info-Tech Research Group is a global IT research and advisory firm that provides technology research, strategic guidance, and advisory services to IT leaders. The company operates through multiple brands including Info-Tech Research Group, SoftwareReviews (for vendor evaluations and software reviews), and McLean & Company (HR advisory services). The firm offers research across key IT domains including CIO & Strategy, Security, Industry Categories (such as Utilities, Manufacturing, Education, Financial Services), Data & Business Intelligence, Applications, Infrastructure & Operations, Enterprise Architecture, Project & Portfolio Management, and Vendor Management. Services include blueprints (structured methodologies), reports, advisory consulting, executive coaching, and events such as Info-Tech LIVE and Info-Tech IGNITE conferences.

Differentiator

Problem solved

Functional benefit

Brands

• SoftwareReviews: Vendor evaluation platform providing SoftwareReviews Data Quadrant Reports based on verified end-user feedback
• McLean & Company
• AI-Powered HR Team Transformation
• Digital Disruption Podcast

Products and services

• Agentic IT Research Center A research center offering frameworks and guidance to help IT leaders turn AI experimentation into governed, measurable enterprise operating value. Targeted at CIOs and senior IT leadership building AI operating disciplines.
• Service Desk Analytics An ITSM analytics capability that interprets service desk performance beyond raw event reporting, providing actionable insight for IT service management leaders.
• AI-Assisted Advisory Services AI-assisted advisory service that produces analyst-grade research deliverables at accelerated speed for IT leader members.
• IT Research Membership Subscription Annual membership subscription providing IT leaders with access to blueprints, reports, templates, tools, and bundled advisory services. The primary revenue driver.
• Executive Coaching and Advisory Services Over-the-phone, on-site, and custom consulting advisory engagements delivered by Info-Tech analysts to CIOs and IT leadership.
• SoftwareReviews A vendor evaluation platform that collects and aggregates verified end-user software reviews to produce Data Quadrant Reports and Emotional Footprint scores for IT buyers.
• McLean & Company HR Advisory Sister brand offering HR research and advisory services to HR leaders, complementary to Info-Tech's IT focus, with unified single sign-on access across brands.
• Info-Tech LIVE Conference Annual flagship conference held in Las Vegas for CIOs, CISOs, CTOs, and senior IT leaders for peer networking and research education.
• IGNITE Regional Events and Roundtables Regional conferences and member roundtables (Toronto, Detroit, Brisbane, Vancouver, Chicago) providing peer-led IT leadership education and networking.
• Digital Disruption Podcast A technology and business transformation podcast hosted by Geoff Nielson covering AI, cybersecurity, and leadership topics; recognized as a Webby Honoree and ranked in Apple Podcasts' Technology category.

Quantifiable outcome

• Organizations succeeding with AI will treat fundamentals (data quality, cybersecurity, infrastructure, governance, workforce readiness) as strategy

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Trace OneminorStrategic or Co-development Partner · 10 June 2026Trace One and Info-Tech Research Group co-hosted a live session on June 16, 2026, focused on continuous compliance in the era of PPWR and EPR for food & beverage and cosmetics manufacturers. The session addressed how AI-powered PLM platforms can keep product, packaging, supplier, and regulatory data connected and current amid increasing compliance obligations.
• McLean & CompanycoreOthersMcLean & Company is a sister brand under the same parent organization as Info-Tech Research Group and SoftwareReviews. The three brands announced a single sign-on integration enabling members to access all three platforms with unified credentials. McLean & Company provides HR research and advisory services complementary to Info-Tech's IT focus.
• SoftwareReviewscoreOthersSoftwareReviews is a sister brand under the same parent organization as Info-Tech Research Group and McLean & Company, sharing single sign-on. SoftwareReviews aggregates verified end-user reviews to produce Data Quadrant Reports used by Info-Tech to recognize Champions in various software categories.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 451 Research (S&P Global Market Intelligence): Enterprise IT research and advisory business covering cloud, data, AI, and security, now part of S&P Global. Comparable syndicated research, advisory, and events model for IT leaders.
• Gartner: The global leader in IT research and advisory, offering subscription research, executive advisory, and conferences to CIOs and IT leaders. Direct competitor to Info-Tech in syndicated IT research, with overlapping coverage of AI, security, infrastructure, and vendor evaluation.
• HFS Research: Research and analytics firm covering IT services, business process operations, and digital transformation for enterprise buyers. Comparable membership-research model and buyer focus.
• Constellation Research: Advisory and research firm focused on digital transformation and disruptive technologies, serving CIOs and digital leaders. Comparable buyer persona and research-advisory bundling to Info-Tech.
• International Data Corporation (IDC): Global provider of IT market intelligence, advisory, and events for technology vendors and enterprise buyers. Overlaps with Info-Tech on IT research, vendor evaluation, and industry-specific CIO guidance.
• Forrester Research: Subscription-based IT and marketing research firm with a similar membership-and-advisory model targeting CIOs, CMOs, and technology executives. Closely comparable in delivery model, subscription pricing, and research taxonomy to Info-Tech.
• Everest Group: Research-advisory firm focused on IT services, sourcing, and global services markets with subscription research and advisory engagements. Comparable subscription-and-advisory mix targeting CIOs and procurement leaders.
• Nucleus Research: IT research firm producing ROI-focused case studies and advisory for technology buyers. Comparable buyer persona and subscription research model with a focus on measurable outcomes.

Broad incumbents

• Bain & Company: Global management consulting firm with a substantial technology and digital practice serving CIOs and technology executives. Competes for high-end IT strategy and transformation advisory budgets, though via a custom-engagement model rather than membership subscriptions.
• McKinsey & Company (QuantumBlack / Technology Practice): Global management consulting firm with deep technology, AI, and digital practices serving CIOs and boards. Competes for enterprise IT advisory and AI strategy engagements at the largest accounts, though at project rather than subscription economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infotechRG
• LinkedInlinkedin.com/shareArticle

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Info-Tech Research Group