PayGround
PayGround is a healthcare fintech that provides a HIPAA-compliant digital wallet and payment platform enabling patients to consolidate and pay medical bills from multiple providers in one app, while giving physician practices, hospitals, and digital health companies tools to accept electronic payments and reduce accounts receivable days.
- Company typePrivate
- Founded2018
- HeadquartersGilbert, United States
- Headcount1–10
- GTM typeB2B and B2C
- OfferingSoftware
What PayGround does
PayGround is a healthcare fintech company founded in 2018 and headquartered in Gilbert, Arizona, that operates a unified payment platform connecting healthcare providers and patients. The company's core offering is a HIPAA-compliant digital wallet and mobile application that allows patients to consolidate, manage, and pay medical bills from multiple providers in a single workflow, while enabling providers to accept electronic payments, automate accounts receivable workflows, and offer patient financing. The technology stack includes an OCR-enabled mobile app (using computer vision and machine learning that improves over time), a healthcare-specific Payment API, embeddable iFrame technology, and integrations with EHR/PM systems; underlying payment processing is delivered through partners Rainforest Pay and Plastiq.
PayGround serves two principal customer bases: patients (consumer-facing free mobile app) and healthcare organizations including physician practices, EMS providers, home health and rehab facilities, hospitals/health systems, RCM companies, and digital health platforms. Its go-to-market is hybrid, combining a self-serve product-led growth motion for patients (via iOS/Android app stores and web payment links) with enterprise field sales targeting provider organizations, supplemented by digital inside-sales channels and marketplace listings (notably the AthenaHealth Marketplace).
The business model is primarily a B2B SaaS-plus-transaction-fee model for providers, structured around three tiers (Free, Go, Pro) plus processing revenue from credit card transaction fees; ACH payments carry no transaction fee and a 3% fee applies to paper checks where no electronic provider match exists. The company has raised approximately $29.2M in total funding across a 2019 pre-seed, a 2021 seed ($3.5-4M), a 2022 round ($5.5M led by FCA Venture Partners and Lewis & Clark Ventures), and an oversubscribed $19.7M Series A in November 2023 led by SixThirty with participation from FCA Venture Partners, IA Capital Group, Plug and Play, and Rally Ventures. Reported customer outcomes include a 23% lift in collections within 90 days and 6.7-9.4 day reductions in accounts receivable days.
PayGround firmographics
Firmographics- Name
- PayGround
- Legal name
- PayGround, Inc.
- Website
- https://home.payground.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- PayGround is a healthcare fintech that provides a HIPAA-compliant digital wallet and payment platform enabling patients to consolidate and pay medical bills from multiple providers in one app, while giving physician practices, hospitals, and digital health companies tools to accept electronic payments and reduce accounts receivable days.
- Ownership category
- akta.pro rank
PayGround industry classification
Industry- Product category
- Healthcare Payment Processing
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Healthcare Billing & Patient Payments Presentment (FSAMAJAH)
- akta.pro secondary industry
- Biller Direct EBPP Platforms (FSAMAJAA)
Keywords
Where PayGround is headquartered
LocationHeadquarters
- HQ city
- Gilbert
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
PayGround business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure
Revenue model
- Subscription Tiers (Free, Go, Pro): PayGround offers tiered subscription plans for healthcare providers: Free (basic ACH acceptance), Go (online payments, POS, digital receipts with up to 5 staff users), and Pro (full EHR/PM integration, unlimited staff, payment plans). Pricing includes credit card rate fee plus transaction fee for credit/debit cards; no transaction fee for ACH.
- Transaction Fees: Credit card rate fee plus transaction fee per credit card transaction. ACH payments have no transaction fee. A 3% fee applies for paper check payments when no electronic provider match is found or provider is not contracted with PayGround.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Free - Basic ACH acceptance with no cost to providers |
| Subscription | Monthly | Go - Online and onsite payment collection with up to 5 staff users |
| Subscription | Monthly | Pro - Full EHR/PM integration with unlimited staff users |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
PayGround product offering
Product offeringCore offering
PayGround provides a healthcare-specific payment platform that enables patients to consolidate, manage, and pay medical bills from all providers through a mobile app with digital wallet, OCR-based bill scanning, and multiple payment methods (credit, debit, ACH, HSA/FSA). For healthcare providers, the company offers tiered SaaS subscriptions (Free, Go, Pro) that include EHR/PM integrations, automated payment reminders, configurable payment plans, and tools to improve collections and reduce accounts receivable days.
Product overview
PayGround is a healthcare fintech payments platform offering a unified, patient-first billing solution. The core offering consists of the PayGround Platform and PayGround Digital Wallet, which together allow patients to manage, track, and pay bills from all their healthcare providers in one place. The platform is accessible via a mobile app (with OCR bill capture), web portal, and API/iFrame integrations. For providers, PayGround offers three pricing tiers (Free, Go, Pro) with features ranging from basic ACH payments to full EHR/PM integration and payment plans. Underlying payment processing is handled via Rainforest Processing Services and Plastiq Services. The platform is designed for healthcare organizations including physician practices, EMS, home health & rehab, hospitals, RCM companies, and digital health companies.
Differentiator
Problem solved
Functional benefit
Products and services
- PayGround Mobile App and Digital Wallet Patient-facing iOS and Android mobile application that consolidates all of a user's medical bills from multiple providers into a single digital wallet, allowing consumers to view, manage, and pay healthcare bills using stored payment methods including credit, debit, ACH, and HSA/FSA cards.
- PayGround Provider Platform (OCR Bill Scanning) Provider-facing platform capability that uses optical character recognition (OCR) to convert paper and PDF medical bills into structured, payable digital statements, enabling providers to deliver a modern bill-pay experience and reducing manual data entry.
- PayGround Text-to-Pay SMS-based payment capability that allows providers to send secure payment links via text message, letting patients pay outstanding balances without downloading the app or creating an account.
- PayGround Payment API and Integrations Developer API and pre-built integrations with electronic health record (EHR) and practice management (PM) systems that allow digital health platforms and providers to embed PayGround's payment, billing, and wallet capabilities directly into their own applications and workflows.
- PayGround Patient Financing and Payment Plans Configurable patient financing offering that lets providers extend structured payment plans to patients for larger balances, supporting automated recurring payments, plan management, and improved provider collection rates on high-dollar accounts.
Quantifiable outcome
- 23% increase in collections within first 90 days
- +3 more outcomes
Companies that use PayGround
Customer profileNamed customers10 records
Segments7 records
Ideal customer profiles4 records
PayGround technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability3 records
Feature5 records
PayGround partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered strategic, major, core and flagship.
- Fluidity-AIstrategicPayGround and Fluidity-AI announced partnership to streamline healthcare billing and payments through AI-powered solutions.
- INTEGRIS HealthmajorSuccessful launch of PayGround Payment Pages in partnership with INTEGRIS Health, one of the largest health systems in the country.
- Collectyve Health (Hyve Health)coreCollectyve Health partnership enables hospitals and health systems to meet self-pay Good Faith Estimate (GFE) requirements through The Hyve - GFE Exchange while empowering patients to submit payments. PayGround's invoicing platform generates electronic patient estimates and accepts payments.
- UnitedHealthcareflagshipPayGround was selected as one of 10 rising startups to participate in the UnitedHealthcare Accelerator, a four-month mentorship program designed to help promote the future of healthcare. UnitedHealthcare is taking note of the value PayGround brings in empowering consumers to better understand their bills.
- PlastiqcorePlastiq partnership expanded PayGround's digital wallet capabilities, enabling patients to pay any medical provider using their credit, debit or HSA/FSA card through the PayGround mobile app powered by Plastiq Connect.
- AthenaHealthcorePayGround joined the AthenaHealth Marketplace, allowing AthenaHealth customers to integrate PayGround's industry-first digital wallet to improve patient collections while eliminating manual payment postings for staff.
- RainforestcoreRainforest Pay provides embedded payments processing services including credit card, debit card, ACH, and other payment processing services through PayGround's platform.
Scale indicators7 records
Recent moves14 records
Expansion highlights6 records
PayGround competitors and assessment
Company assessmentDirect peers
- Cedar: Cedar is a healthcare-focused patient billing and payments platform serving providers and payers with personalized bills, propensity-to-pay scoring, and digital wallet features. It is the most direct competitor to PayGround, operating in the same patient financial engagement category with a similar HIPAA-compliant product set.
- Collectly: Collectly provides patient billing, statements, and digital payments for healthcare practices with a focus on SMB and mid-market practices, including automated reminders and text-to-pay. It targets the same physician-practice and specialty-clinic customer base as PayGround with overlapping digital wallet and patient payment-plan functionality.
- HealthPay24: HealthPay24 is a healthcare payment processing platform that enables hospitals and physician practices to estimate, collect, and reconcile patient payments through a patient portal. It overlaps with PayGround on patient-facing billing, payment plans, and provider-side integration with EHR systems.
- Rectangle Health: Rectangle Health offers practice management bridge, patient engagement, and payment processing tools to medical and dental practices. It serves the same SMB provider segment as PayGround with comparable payment-processing, text-to-pay, and digital wallet capabilities.
- CarePayment: CarePayment provides patient financing and billing solutions for hospitals and physician groups, including 0%-interest payment plans and integrated payment processing. It competes directly with PayGround's patient financing module and broader provider billing workflow.
Broad incumbents
- VisitPay (Waystar): VisitPay, now part of Waystar, offers a patient billing and payments platform that consolidates hospital and provider billing into a single experience. Waystar is a much larger incumbent in healthcare revenue cycle management, providing payment functionality as part of a broader RCM suite that competes with PayGround at the health-system tier.
- Phreesia: Phreesia is a public, healthcare SaaS incumbent offering patient intake, registration, and payments across ambulatory and acute settings. Its payment and pre-visit estimation capabilities overlap with PayGround's provider-facing offerings, though Phreesia is broader and serves larger health systems.
- HealthPay24 Patient Engagement (NTT Data): NTT Data's HealthPay24 is part of a large enterprise IT services portfolio offering patient payment estimation, processing, and engagement to hospitals and large provider groups. It competes with PayGround for hospital contracts but bundles payments inside a much broader IT services offering.
Emerging players
- PatientPop (by Tebra): PatientPop, now part of Tebra, provides practice growth, patient communication, and billing/payments tools to independent practices. It overlaps with PayGround on patient payments and digital communications for the same independent-practice segment, though its core focus is broader practice marketing.
- PatientCo (now part of Waystar): PatientCo was a healthcare-focused patient billing and payments platform that merged with Waystar, offering statement design, financing, and digital payment tools. It is comparable to PayGround as a once-standalone, now-incumbent patient payments specialist serving providers and patients.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key highlights7 records
Customer concentration
PayGround social profiles
Digital presencePayGround compliance and trust
Trust signalCompliance3 records
PayGround financial estimates
Financial estimateRevenue estimate
Valuation estimate
PayGround leadership team
Management profileNumber of profiles
Profiles10 records
PayGround funding detail
Funding detailFunding overview
Funding rounds5 records
Investors9 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PayGround M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PayGround
What does PayGround do?
PayGround provides a healthcare-specific payment platform that enables patients to consolidate, manage, and pay medical bills from all providers through a mobile app with digital wallet, OCR-based bill scanning, and multiple payment methods (credit, debit, ACH, HSA/FSA). For healthcare providers, the company offers tiered SaaS subscriptions (Free, Go, Pro) that include EHR/PM integrations, automated payment reminders, configurable payment plans, and tools to improve collections and reduce accounts receivable days.
Is PayGround a public or private company?
PayGround is a private company. It is classified as venture growth investor backed and is currently operating.
When was PayGround founded?
PayGround was founded in 2018. It employs 1 to 10 people.
Where is PayGround based?
PayGround is headquartered in Gilbert, United States, in the North America region.
How does PayGround make money?
Two revenue lines are on record. Subscription Tiers (Free, Go, Pro) is the primary driver. The others are transaction Fees.
Who are PayGround's main competitors?
Direct peers on record are Cedar, Collectly, HealthPay24, Rectangle Health and CarePayment. Broad incumbents are VisitPay (Waystar), Phreesia and HealthPay24 Patient Engagement (NTT Data). Emerging players are PatientPop (by Tebra) and PatientCo (now part of Waystar).
Does PayGround have an API?
Yes. PayGround's Payment API enables healthcare organizations to directly integrate with the PayGround platform, providing payment-processing capabilities within their existing platforms without disrupting the patient experience. The API allows organizations to securely send patient demographic information, outstanding balances, and payment method details to PayGround; associate a digital wallet item to patients; process one-time payments using a manually entered credit card or digital wallet item; process recurring payments using a token for a previously saved digital wallet item; process voids or refunds for processed transactions; and provide reporting tools for reconciliation and settlement. This is in addition to PayGround's existing iFrame technology which can be embedded into the healthcare vendor workflow to process one-time credit card and ACH transactions. Developer documentation is at www.rainforestpay.com/terms-of-service.
What industry is PayGround in?
PayGround's product category is Healthcare Payment Processing. Its primary akta.pro industry code is FSAMAJAH, Healthcare Billing & Patient Payments Presentment, with a secondary code of FSAMAJAA, Biller Direct EBPP Platforms. Its NAICS code is 524292 and its SIC code is 7372.